680 comments found.
Whats new in your 3.2.8 Update as it seems you don’t update the same in your Changelog. I acn see the last Version is still 3.2.7 – 07/12/2018
Please try again!
Thanks. The changelog has been updated.
I am using Kutetheme version 1.x . Website: https://vonpreen.com/
Error: The WC_Cart::get_checkout_url function is deprecated since version 2.5. Replace with wc_get_checkout_url. The WC_Cart::get_cart_url function is deprecated since version 2.5. Replace with wc_get_cart_url.
OK, let me update for the version 1.x. You should update and use the version 3.x for your site. Thanks!
HI dear kuteshop author. i still waiting a reply and support about issues that i have…i sent several messages last week on your skype but no reply !!!!! Ticket: #1398590
Hi,
I’ve told my supporters. Pls follow the ticket too. Thanks!
One of essential plugin I use for my site is Cart Notices >> https://woocommerce.com/products/cart-notices/
“Cart notice styles will inherit the “WooCommerce notice” styles from your theme, so their appearance will vary based on what theme you use.”
So will this theme run into problems displaying these notices on the theme’s shop, product, cart and checkout pages? (some of the themes if not compatible, the Cart Notices will break the formatting of the page)
I’ve tested with some themes, some work but others are just not compatible.
Need to be sure before buying, thanks.
Hi,
I think our theme can support that plugin. You can buy the theme and we will support if it has any issues. Do not worry. Thanks!
Just another quick confirmation, does your theme provide this feature:
Sticky product details on scroll When scrolling down an individual product a sticky bar keeps the product thumbnail, title, price and add to cart button in view encouraging conversions on long single product pages with lots of content.
Thanks
Hi,
Do you have any examples? Send me one link. Thanks
hi, how to install fashion skin? I cannot see the demo data to import. pls advise. thx
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
I didn’t find KuteShop Theme version 1.x
Will all the arrow i pointed to be available on the site if purchased https://www.screencast.com/t/5csYODByS
OK sure!
Your response was swift thanks, no doubt am buying from you, you will make a great team too (:
Thank you and you are welcome
If you need some help, please submit a ticket here: https://support.kutethemes.net/ and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Hi. I cannot make the demo install, and the support is ended. If I will renew the support can I get a full working theme with all demos content installed? Thank you
OK sure! we can help you too
No product – How can I add products to the place?
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Hello , how i can resolve this error Failed to import Media “1” Failed to import Media “1.1” Failed to import Media “1-1” Failed to import Media “1” Failed to import Media “2” Failed to import Media “3” Failed to import Media “4” Failed to import Media “5” Failed to import Media “6” Failed to import Media “7” Failed to import Media “apple-watch”
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
before purchased i need clear something someone say its unable to host on shared-hosting for high cpu loads and many user say demo image don’t imports please clarify me sir.
Hi,
It is the old versions. It is OK with the updated versions. You can setup the theme on a shared host. If you need some help, we will help you. So do not worry! Thanks!
is this theme support multi-vendor?
Please use the latest versions: 3.x so it supports RTL. Thanks!
i said multi-vendor.like ebay.amazon.many seller can sell their own products o my site?
You can setup the latest versions. It supports multi-vendors like Ebay, Amazon,...
Dear Costumer Support,
I’ve just download theme but i can’t find the new version 1.x.x . Only 3.x.x
OK, we will add the old version 1.x.x to the package. Thanks!
This theme totally crashed my entire multisite network. i am very dissapointed
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hi unfortunately i am not interested any longer in using your theme. i tried it immediately after purchasing and had two disasters as far as my multisite is concerened we cannot take chances with our other sites being down again. we are still repairing the sites as we speak. please can we just have a refund! its almost like you’re ignoring our request!!!
As said before your theme looks good but when it came to our site and the current plugins we must use it really cannot work for us. it would mean constant back and forth with you and your developers for any updates we may have on our end. We have since then moved on to another theme provider and things loaded smoothly so honestly we are not looking to change to your theme. I wish you and your development team all the best. but would like to at the very least recover the expenses of the theme. The downtime and money lost otherwise we already know it’s us bearing that. Looking forward to your favorable response please no more logins and ticket submission requests lets just deal with the refund now! thank you.
Hi,
It is strange!
Our supporter contacted and replied to you via our support system. Please reply to hers.
About your site’s issue, we want to check directly on your hosting to see what is the issue?
About the theme, we are having a plan to big update for it with a better source code/framework,...
Looking forward to hear from you. Thanks!
Dynamic-Captions.css good afternoon. good to download the theme in themeforest.net and go to the tutorial on how to install the theme.
1.install thema – ready
2. Install widget - ready
3.install file contain .xml file—file but says error in many when finalizing just a few installs.
4install the .RAR SLIDE1 file, BUT when you see the Dynamic-Captions.css file missing ? why did not they add it to ala download in envato ????
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
I ve reported a problem since a week ago! You did nothing for this! My online store did not work all day!! What shod I do to receive your support??
Thanks!
Hi,
I have told my supporters. They will reply to you today. It was the weekend days. Thanks for your patience!
Hi, I wish to buy this theme, but I need to know, if I can install ALL the dummy demo data, as on code canyon. Without to rebuilt each page. Can you tell me if ALL sources (14 demos ) of images, text, links, are included and ready to install easely ?
Hi, Yes you can setup the demos on your site easily
Hi, your theme is The Best, but i have question, this your theme work with WC MARKETPLACE from there wc-marketplace.com not another?
Hi,
Your question is not really clear. My theme supports multi-vendors such as: Dokan, WC Marketplace,...
Sorry for my English, I just wanted to know your theme works with the wc marketplace plugin and I understand from your answer what works. Thank.
OK np, You are welcome 
I am seeing Kuteshop Toolkit plugin new version is 1.2.5 but when downloading from here found Kuteshop Toolkit plugin version is 1.2.1. Why this is happening?
Hi,
You can use the automatically updating function. You do not need to download the updated package from themeforest. Sometimes, my coder updates the name of version more lately a bit.
If you need some more help:
Please login with our support system: https://support.kutethemes.net/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
hello send a message to support and so far do not answer help. Good afternoon about son theme.
Hi
Our supporters will check your ticket and reply to you very soon. Be patient and do not worry. Pls follow the ticket. Thanks
