2212 comments found.
My contact page is not actually linking to my contact page. it’s redirecting to the theme’s sample page (with maps and contact) how to edit this?
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Any plan for adding 360 degree product image view and preorder according to variant ?
Hello,
Thank you for your purchase. We will think about adding such feature to our theme.
Best regards
I hope someone can help me.
I don’t want sizes to be selected by default. The customer needs to click it in order to continue their purchase. How can I do that? Thanks.
If the customer click “Add to cart” without selecting a size, they will be notified that they need to select their size first.
I’m also having issue with the icons for Size guide, Shipping and Ask about this product.
http://i64.tinypic.com/21dn48n.pngAs shown in the screenshot. My font for Size guide, Shipping and Ask about this product changes if I add icons. How can I stop that as I am using custom font from Google. Like Wishlist and Compare. Font does not change.
hi, thank you for your purchase.
Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will reply there.
Best regards
nevermind
Hello, I really liked this theme! I have some questions before buying:
1- Is this theme compatible with Ali Reviews app? If not, is there any other similar app I could use to import reviews from Aliexpress and would work on your theme?
2- Is it possible to implement this option to buy additional straps? If not, is this feature going to be released sometime? Example: https://imgur.com/a/WQOseJo
3- Is it possible to add a rectangle bar below the header slider, to announce free shipping and accepted payment methods? (example: https://imgur.com/a/sdPluNL
4- Can I customize the website color to any color or do I need to select the predefined color scheme?
5- Do you have plans for adding the feature Sticky Add to Cart when the user scrolls down?
I’m looking forward to your reply, Thank you!
- Do you have plans for adding the feature Sticky Add to Cart when the user scrolls the page down? - How about quickview option on sales popup? Example: https://imgur.com/a/zVgFTee
Hello,
Thank you for the interest to our theme.
1) We didn’t test it with it. But our theme is done using the best Shopify practice, so I hope it should be ok.
2) Is this simple additional attribute in the product?
3) yes.
4) yes of course. You can choose any color via admin.
5) We have sticky top bar. We will think about your suggestion. Is this option only for exact product page?
6) We will think about adding quick view option in the sales popup.
Best regards
Hey, just bought your theme. Some icons are missing. For instance on the product page where you have “size guide”, “shipping” and “ask about the product” the icons which exist in the demo are missing in the actual theme. How can they be installed? Awesome font?
never mind, got it )
Hi, thank you for your purchase. I’m glad that you were able to resolve issue by yourself. But here is the solution (may be for someone who will have the same question) -
Buttons names with icon:
<xmp><i class="icon-f-09" /> Size guide</xmp> <xmp><i class="icon-f-44" /> Shipping</xmp> <xmp><i class="icon-f-72" /> Ask about this product</xmp>
Where you can paste it?
Go to Customize theme > Open product page > Open product page section
Find and edit names in blocks: SIZE CHART, SHIPPING, MESSAGE
ExampleBest Regards
Hi! I need a better “Related products” widget. The one built in is pretty useless. It just seems to randomly show products from the shop. This is one of a shops most important features. Please fix a better widget for this!
Hello,
Thank you for your purchase. We will think how we can improve its functionality. There are a lot of different apps in Shopify marketplace. I’m sure you can find exactly one that meets your requirements.
Best regards
Hello,
I have a couple of questions regarding the menus.
1) How customisable is the Wokiee mega menu? Does it allow for 5-6 columns, or is it fixed to max 4 columns?
2) How customisable is the left hand navigation. Does it allow for 2nd level sub nav and can the styling/spacing between the navigation lists be tweaked?
Thank you. 
Hello,
Thank you for the inerest to our theme.
1) http://portotheme.com/shopify/wokiee/doc/iv-02-navigation.html You can make 2,3,4,6 columns.
2) Unfortunately we don’t have 2nd level sub nav in left hand navigation. We can process this requirement are your personal customization.
Best regards
Thanks for the reply!
Another question I have is regarding the home page feature carousel (Revolution Slider?), which seems to be disabled on mobile in the Demos. Is it possible for the carousel to work on mobile?
Hello,
We didn’t disable carousels on mobile demos. Can you specify via screenshot – what content block did you mean?
Best regards
Thanks for your quick replies!
Yes, I see that it rotates now on mobile. Sorry, wasn’t working when I looked yesterday. On mobile, the carousel is automated and doesn’t have any arrows, or swipe options. Which means the user can’t scroll through the slides. Is this right? Or is it a function that can be turned on? This is for the Revolution Slider – Demo 1.
We’re purchasing the Wookie theme, so just wanted to make sure it has all the elements we need.
Hello,
Yes, you are right – carousel is automated but user can scroll/swipe images.
Best regards
Before I buy I just want to need to know if the theme can be used in multiple Shopify stores with one purchase?
By the way, looks like you did a pretty good job, I’ll probably end up buying it not matter what the answer is .
Have a great day!
Hello,
Thank you for the interest to our theme. 1 license = 1 store. Envato license (no matter our theme this or not) allows to use theme only in 1 store/ 1 domain.
Best regards
I bought this theme a week ago and it was a really good choice. the theme has a lot of options, and the support is really helpful and try always to help to resolve some issues I have found.
Thanks and keep the good work
Thank you for your purchase and feedback. Such reviews motivates our team to improve our product and make it better.
Best regards
The best support I have worked with yet. they get what ever you want done with extremely fast response time.
thank you very much!
Hello I will buy immediately if you help for the installation. Is it possible?
Hello,
Install is very easy. Please, view our video tutorial – https://www.youtube.com/watch?v=WvfU2qVuqWc&index=10&t=0s&list=PLjvK4DAxOmmVqXYUbOFUTqdl0b7pg7gN1
Best regards
It ıs video not incluiding the ’’shopify online store’ installion previous section ..The important point is how you installed into the ’’online store’’...Shall we download the THEMES zip file in to the online store section directly first?
İs it possible you to prepare a video of previous of SHOPIFY ONLINE STORE?
I mean if you can make a video to show till to the ’’shopify online store’‘how you installed?
Please, review our user manual – http://portotheme.com/shopify/wokiee/doc/index.html#eq2
You can see exact steps (1,2,3,4)
Best regards
In the sub-menu on the phone: can you check the “return to the tab” button does not work
Hello,
What device did you use for check? What is the browser? Can you send me video with the problem for better understanding. I have rechecked on my iPhone – it seems to be ok.
Best regards
Are there different design options for the submenu?
Hello, mgmediha.
Thank you for the interest to our theme. Yes, we have different design options for submenu.
Best regards
Hi, I like this theme and I want to buy it. Are Accelerated Mobile Pages (AMP) appropriate?
Hello, mgmediha.
Thank you for the interest to our theme. We don’t have AMP version.
Best regards
Suggestion to speed up page load . There is a java-script called instantclick that is enable to load page without reload. Just working around and it load page instantly but unfortunately swatches and menus images not loading.
Hello, thousandzero.
Thank you for your purchase and suggestion. We will think what we can do. You can submit any technical issues in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
HI, is there a way to hide the ‘terms and conditions’ tick box before the buy now button?
Hello, sweettotsnz.
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Hi, just wondering if there is a way to monitor reviews before they are posted to the pages, and a way to mark the reviewer as a ‘verified buyer’? Thank you!
Hello, defuzz.
Thank you for the interest to our theme. Yes, default shopify app has such option.
Best regards
Does the wokiee theme support multiple languages and multiple currencies without any App ?
Hello,
Thank you for your purchase.
1) Your question about multiple languages is related rather to basic shopify software (not our theme). Yes, Shopify is Multilanguage software. Our theme operates in its measures. If you want to use Multilanguage option in the measures of one store we would advice you – weglot app. We can give you promo with 20% off discount.
2) Referring currencies, please, submit your request in our support forum – https://www.portotheme.com/support/ Our developer will reply there.
Best regards
Regarding the search bar, there is some minor error on wording, it supposed to be “What are you looking for?” instead of “What are you Looking for?” is there any other way that you guys can assist to edit the error. Thanks.
Hello,
Thank you for your purchase. http://portotheme.com/shopify/wokiee/doc/iv-06-settings.html#eq1
Best regards
