3847 comments found.
Hi, I am interested to buy this theme but I have few questions about this:
1. Can I change the currency from dollar to other country currency ?
2.Can I remove the social login ? only allow user login with register account instead of social media account.
3.Can I set the login system be only allow for our travel agents ?
Hi,
First of all, thank you for interest 
.
1. Yes, it’s possible to do.
2. Yes, it’s possible to deactivate as your wish.
3. We have tour staff, tour author and tour manager, if you need more than that, you will need consider to use third party plugin or hire a freelancer to customize it for you.
GoodLayers Team
Hi there,
I need help with updating the theme please. I am not able to activate the automatic updates for my site. Can you tell me who should I contact, or how could I go about updating this?
Best Regards Tiago Vasco
Hi,
You must contact the one who purchase this theme to get the update. Then follow this : https://goodlayers.ticksy.com/article/1893/
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
hi this theme is awesome. I want to know two thing 1- Can we use woocommerce payment gateway for payments
2—can i add multiple images(image gallery) instead of main image in tours ( https://demo.goodlayers.com/traveltour/tour/switzerland-7-days-in-zurich-zermatt/ )for train image
please reply me , have a nice day.
Hi,
First of all, thank you for interest .
1. Unfortunately, our theme don’t base in woocommerce, so it’s impossible to do. We’re only support for: Stripe, Autherize, PayMill, HiPay and PayPal.
2. Yes, it’s possible with our feature.
GoodLayers Team
WPML
Yes, you can use WPML with this theme
Greetings.
We’re in need of your help.
There are several problems on the template and these problems are: 1) “Text Box” opens for edit function, but there is no text in it, which was previously on the web-page. In “text box” edit save and exit functions aren’t responding;
2) We’ve installed “News Letter” plugin, but for now there is no “news letter” plugin in installed plugins list and when we’re trying to install it once again it says that it is already installed and can’t be installed again. For visualization we can send you screenshots of these problems which we’ve mentioned above. Waiting for you response.
Sincerely
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
By the way… my ex-webmaster has purchased the theme, but can find the purchasing code… where can find this?
Hi,
Please check it in: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
GoodLayers Team
You have mentioned that its possible to add airport transfers… but how guests will choose their flight arrival time, number of persons, type of vehicle, return or one way transfer etc..
Can you please give some more information…
Hi,
Unfortunately, we don’t have something specific like that for airport transfers. Thank you for interest btw .
GoodLayers Team
Hi, I have bought this last year and I have download it again. Is this an updated version (v3) because after installing I didn’t’ saw the new features in V3 or do I need to renew my support in order the get the latest updates? Thanks.
Hi,
Please make sure you have update all plugins include to get the new feature.
Screenshot: https://imgur.com/a/sk9T15b.
GoodLayers Team
Yes it is all updated when I go to goodlayers it is at TRAVEL TOUR VER. 3.1.1, goodlayers core (Version 1.4.6), Goodlayers Personnel Post Type (Version 1.1.2), Goodlayers Portfolio Post Type (Version 1.1.9), Tour Master (Version 4.0.4). I have enable travellers info in each tour but it not showing when you check out (I also did customize it but still not show up), no social login, guest cannot create reviews, deposit amount to invoice not showing up, almost all the new features in V3 it’s not there. Hope you can help me with these. Thanks
Hi,
Could you try clear cache/cookie then check it again?
If the problem still exist, can you please submit ticket in our support website? So I can get your information and check it with my self.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello I have already done that, but it didn’t work. I have submit a ticket #1897839 but still no reply.
hi,
In the Edit Tour page “Enquiry Form Only – Italy – 6 Days”, for the tourmaster tour date and the tourmaster available date, is it possible to insert calendar table or use something else besides inputting single dates for all available dates? Am I missing something here?
Is there a manual for making changes so that I do not have to bother you with every question and to be more efficient that way? Thanks.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, I can’t registrate my code on your web support why? I sent you an email about it to contact@support
I want to know. Is there function which is showing countdown time for every tour in tours page?
Hi,
First of all, thank you for interest .
We have a countdown element and you can add it in single tour page, so it’s possible to do.
GoodLayers Team
But if I want to add countdown to the tours page isi it possible?
Hi,
It’s page builder item, so you can add it in normal page, but some pages like archive page or search result is impossible to add it. I hope it’s clarify for you now.
GoodLayers Team
I want to add countdown to my tours page and give users the information about start of the tour if it one time tour.
Can you provide the draft of how exactly you need to place?
Hi,
ok I am trying to update the about us and Our team page, but I cannot figure out how to change the pictures of the fake team members to the real ones. How do you change that? There is nothing in the edit box to change the images.
Also do you have a guide so I do not keep bugging you with similar questions as they arise? That would be more efficient for all. Thanks.
ok Figured that out too. One needs to make the changes in the personnel category in the menu. I am using the child theme, not a very practical way, wish it was more direct where changes would be made on the same page.
Glad you figure out!
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Is there a way to add car transfer? Airport taxi service for example.. Can I manage that?
Hi,
You can add them as additional service. You can test on the demo, try to purchase tour and you will see at the end of checking out process.
Thanks for your interest by the way
Hi Just purchased the theme but when trying to install it it generated the following message: “The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
Please help asap.
ok figured it out, need to install just the tour zipped file. Thanks
Hello! Multiple languages are supported?
Hi,
Yes, but you need to use plugin like WPML.
Thanks for your interest by the way
Can I show different prices for the same tour to the users who are logged in?
unfortunately, we don’t have that feature :/
Thanks for your interest by the way
Hello, Since today and without a change my homepage delivers a white empty page. The well-known HTTP 500 ERROR. I think I have found the error, but can not fix it. As soon as I activate Tourmaster Plugin: HTTP 500 Error. Then I can not log in anymore, until I change tourmaster to tourmaster.bak on the server. Then everything works, except for the most important: the tour bookings.
Latest version installed properly. Any Idea?
best regards
Hi,
Please send your wp-login/ftp information to support.loc@goodlayers.com then I will check it with my self, please include the message detail in your email so I can know who are you.
GoodLayers Team
Hello, first i can fix it, now it comes again. Http 500 Error! E-mail to you has already been sent. thanks and best regards
My email to support.loc@goodlayers.com: Undelivered Mail Returned to Sender. Please update me if you receive my email.
No worry, we already got your email
Thanks for the fast fix…
Hello,
can the error in the reminder email be 1 day before the tour starts? After the Tour Date i can aktivate toumaster plugin again. i send you alrady an e-mail with error log codes
Hi,
I’ve replied to you with requested the information again to check it, you don’t found my email? My email: https://imgur.com/WRiFRNl
GoodLayers Team
Hi! Is there a demo of the backend? Need to know if it´s possible to add inline images in the travel description.
Hi,
First of all, Thanks for your interest
Unfortunately, we don’t have the test site for this
About inline images, hm, do you have example so we can understand correctly?
Thanks for your reply! I mean in the “Tour details” section. It´s regular text there now and I was wondering if it´s possible to add images to that text. Like a regular WYSIWYG-editor.
Hello again! I commented on the wrong product. I am talking about your plugin “Tour Master”. Just to clarify!
Hi,
1. If for Tour Master, the content in this section : http://take.ms/ullR6 is created by default WordPress editor. Ex. https://goodlayers.com/tourmaster/tour/london-paris-high-speed-train-ticket/
2. However, in Travel Tour theme, you can use our page builder tool to modify content area. This is how the page builder work : https://www.youtube.com/watch?v=N0haJbDM8ac
Awesome, thanks! That´s what I needed to know. We use our own theme, so it shouldn´t be any problems! Thanks again!
Hi there we want to know how to chnage sme places to RED since we dont have options to change on colour especially on home page the search button and inventry page some blues to be changed to red… where its located? this is our site https://www.laalegria.in/
Hi,
It’s use skin feature to change this color, you can check it in: http://demo.goodlayers.com/document/traveltour/#skin-settings , then update it in your site.
GoodLayers Team
Hi, your theme is great but I cannot find how you build it, with Visual composer ? or Ellementor?
Can you give me an idea of how I will build my pages?
Thank you Stef
Hi,
Our themes use our own page builder. It’s kind like VC and elementor. See this : https://www.youtube.com/watch?v=N0haJbDM8ac
Thanks for your interest by the way
Ok good i will buy it hope it will be fun !!
Hi,
Thanks!
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
