Discussion on OneLife - Medical WordPress Theme

Discussion on OneLife - Medical WordPress Theme

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i am trying to install this theme on wordpress and it is not bringing in any images or revslider for homepage wondering if i can get any help with this please

Hi.,

Thank you for contacting us.

For the purpose of demo content import we have used “Unyson” plug-in to import the demo content as per our demo site with dummy images.

Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.

http://wedesignthemes.com/support/knowledge-base/server-requirements/

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

Video: https://www.youtube.com/watch?v=Zt33ypi2uno

Kindly note that, the images used in the demo are all licensed. So, we can’t provide those images.

http://prntscr.com/nik6ie

Dummy images only present instead of original images. You can replace your own images. If you need to use those images which is used in theme demo, you have to purchase those images. After purchase the theme we will send you the links of the images.

https://www.dropbox.com/s/q5jddg9tjxug547/plasticsurgery_images.txt?dl=0

If you found any difficulties to import demo content, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.

Regards., DesignThemes Support.

Hello yesterday purchased this topic. And immediately a number of errors and questions arose. 1. Why all the demo content of terrible quality, see the site http://on-laser.ru/. All pictures are blurred and of poor quality. 2. When importing demo content, everything is crooked in the Unyson plugin. In the footer 2 – times the menu is duplicated and many more such errors. 3. When clicking on the F12 browser page or viewing the item code, there are a lot of 404 errors that swear by the lack of pictures. 4. Video on installing the theme does not correspond to reality. Make yourself up to date.

How to continue with this all?

I will also add that it is unclear how everything is edited, everything is done by shortcodes, and on many pages the visual editor does not work at all. And it is not clear how to figure it all out.

Hi.,

1 & 3 ) The issue has been Resolved. Please have a look.

Ref: http://prntscr.com/nxfy2e

2 ) You have to upload “Retina Logo” – http://prntscr.com/nxehbr . Then only it will reflect on your mobile display.

Regards., DesignThemes Support.

3 пункт нужно полностью убрать эту надпись, она там не нужна. http://skrinshoter.ru/s/040619/6Vln3zy2?a

Hi..,

We have removed post title. Please have a look – http://prntscr.com/nxs2bh

Regards., DesignThemes Support.

Hello , ITS SUPPORT RTL ?

Hi.,

Thank you for the interest in our theme and contacting us.

Yes, Our theme supports RTL languages. And it supports multi-languages, in default, our theme comes with English language, you need to translate the theme in to your language.

If you are running a single language site other than English. Say for example if you are running Arabic site only. Also in Dashboard > Settings, you need to change the site language to Arabic.

Or, If you are running a multi language site, you need to install the wpml plugin.

WPML plugin is not included with our theme package you need to buy it separately, our theme supports WPML plugin.

If you have any queries, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Thank you i will buy it <3

Hi.,

Thank you.

If you wish, Kindly request a demo from the following link. An activation email will be sent to this email address. After the confirmation you will be redirected to WordPress Dashboard.

http://onelife.themessupport.com/request-demo/

Refer: For Ex: LMS WP theme

https://prnt.sc/espsnk https://prnt.sc/esptwd https://prnt.sc/espv0b https://prnt.sc/espw29

Note: The mention demo link will be available for 48 hours only.

If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hello,when I put the adsense code on the website,ad can’t show,please help to solve it,thanks.

Hi Unfunder..,

Please go to Dashboard / Appearance / Onelife Options / Layout / Custom Css & Js and refer this screenshot – http://prntscr.com/nd2bo2 Add your Google Ads script here… Or else, Please mail us the WordPress details. We will have a look at your issue and fix it ASAP!

Regards., DesignThemes Support.

Hey guys! Does this theme work on WP v 5.1.1?

Hi.,

Thank you for the interest in our theme and contacting us.

Yes, our theme is compatible with WordPress version 5.1.1. If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hello, many visitors of our site have complained about the navigation on menu.

There are times that you have to move the cursor very fast to keep the sub menu open. This makes navigation difficult. Is there any way to fix it?

Please see the video below to understand what i mean.

https://www.useloom.com/share/fd3e55e5b3a64fb2b3001e9d2e191ff5

Good morning, Could you please fix it to sticky menu too?

As you see on video, the navigation on sticky menu remains difficult.

https://www.loom.com/share/71884204d66f434bb0117101f0479cdc

Hi,

We have made the changes as per your needs. Please have a look.

Ref: http://recordit.co/K55FdzUaVr

Regards., DesignThemes Support.

he intentado cambiar el logo de la pagina en buddha panel pero no deja !!!!

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

como elimino la animación de inicio

Hi.,

You can disable the load under Admin panel > Appearance > Onelife Options > General > There you can disable it .

Ref : http://prntscr.com/n0t4ic

Regards., DesignThemes Support.

como hago para que se descargue todos los menús y paginas como el ejemplo

como hacer para que la pagina cargue mas rápido no quiero que aparezca la animacion al comienzo , es muy lenta

Hi.,

1 ) You can import our demo via unyson plugin – http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

2 ) You can disable the load under Admin panel > Appearance > Onelife Options > General > There you can disable it .

Ref : http://prntscr.com/n0t4ic

Regards., DesignThemes Support.

hola no puedo cambiar el logo no permite cargar

no me aparece home, doctors, about us, procedures, blog etc

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Hi, I added the header phone icon but it is effecting on right header’s width. Please increase the width of header and also decrease the paddings of menu and make my header like this website. https://goo.gl/hvLCYN

Hi Jmiah..,

We have made the changes as per your needs. The below given code are added in your custom css.

.header-align-left .header-right { width: 85%; text-align: left; }
#main-menu > ul.menu > li > a, #main-menu > ul.menu > li > span.nolink-menu { line-height: 50px; }
.header-align-left .main-header #main-menu ul li.menu-item-simple-parent ul { top: 59px; }
.header-align-left .main-header #main-menu ul.menu > li.menu-item-has-children:hover:after { top: 46px; }
.header-align-left .main-header #main-menu ul.menu > li.menu-item-has-children:before { top: 62px; }

Regards., DesignThemes Support.

Thank You but while scrolling header is changing the size and how to change the inner pages title’s default header image. Thanks again

Hi.,

1) Get into Admin panel > Appearance > OneLife Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.is-sticky #main-menu ul.menu > li > a {  line-height: 65px !important;}

2) Please refer the video : http://recordit.co/c4PVDnoCdc

Get into Admin panel > Appearance > OneLife Option > Layout > General > Others > Sub Title Background > Upload your own image

Hi, Can a doctor sign up and create his own profile or must admin create the doctor profile?

Hi.,

Thank you for the interest in our theme and contacting us.

Sorry, they can’t create his own profile, admin only create the doctors profile.

If you have any queries, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

if I upload vertical photos to the store, there are problems with the display how to fix?

if the width is less than 500 px there is a distortion how to fix it?

Hi., Please share issue url So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Hey how can I change the logo on mobile devices ?

https://innovationflavours.com/rilski/ On pc is perfect but on mobile shows me Onelife Logo

Hi.,

Thank you for contacting us.

You need to upload the retina logo.

Please upload the retina logo “Dashboard > Appearance > OneLife Options > Buddha Panel > Layout > Upload Retina Logo”. Otherwise, default One Life logo shown in responsive view.

Please refer the attached screenshot : http://prntscr.com/e9fqns

Note : Kindly, Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo. The retina logo should be exactly double the size of normal logo. If your normal logo is 100×200. Then your retina logo should be 200×400.

We have used the Logo size 153 X 46 and the Retina logo 306 X 92 in our demo site.

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Ratings!!

Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever :-)

Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:

\\

Thanks in advance.

Regards., DesignThemes Support.

Hi, can you advise how to remove the hexagons of the background image. Thanks

Hi.,

Thank you for contacting us.

Just add this css code in Dashboard > Appearance > Onelife Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the css code inside the text area > Save All.

.vc_row-has-fill > .fullwidth-faq.vc_column_container::before {  background: url(../images/home-faq-bg.png); }

Thank you, we look forward to helping you!

Hi,

Thanks for the script. How about removing the Hexagons in the footer section. Thanks.

Hi.,

Thank you for contacting us.

Just add this css code in Dashboard > Appearance > Onelife Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the css code inside the text area > Save All.

.footer-widgets:after { background: none !important; }

Thank you, we look forward to helping you!

I have an issue with the mobile menu which doesn’t work any more. How to solve this ?

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Hi Is the theme compatible with WP 5.?

Hi.,

Thank you for contacting us.

As of now our theme is compatible with wordpress update 5.0. and not compatible with wordpress update 5.0.3. We have planned to update the theme to compatible with WP 5.0.3. Within this month we will update all the themes asap.

http://prntscr.com/mn50qa

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

ok many thanks I’m wainting for your new release

Hi.,

Sorry for our previous reply , our theme is compatible with WordPress version 5.0.3

Regards., DesignThemes Support.

[dt_sc_hr_custom] and [dt_sc_separator] how to edit them?

Hi.,

Do you want to edit the shortcode ? then we have added the shortcode under the file path – /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php there we have added the function dt_sc_hr_custom and function dt_sc_separator

Ref : http://prntscr.com/mky0gv , http://prntscr.com/mky0o3

So , there you can edit the code .

Regards., DesignThemes Support.

[/vc_column], [vc_column width=”1/2” el_class=”alignright”], [dt_sc_custom_menu /], [/vc_column]? [dt_sc_hr_custom], dt_sc_contact_info icon=”fa fa-phone” 780-5805[/dt_sc_contact_info] where to find a description of these shortcodes and how to use them and their parameters and how they are displayed.

Hi.,

Thank you for contacting us.

kindly watch the following video to get a clear view about contact_info shortcode.

http://recordit.co/MoVmPAjUay http://recordit.co/nd1MGvL6hT

You can get the short code examples from the following link alsoyou can get the site demo contnet shortcode pages.

https://onelifewp.wpengine.com/shortcodes/contact-info/

If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hi, I want to have logo and Top right content in sticky header. how is this possible

Hi.,

Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

.sticky-wrapper.is-sticky #main-header-wrapper {   background: #000;}
.is-sticky #main-menu { background: #000 !important;}

Note: You can change the colour value as per your need.

Thank you, we look forward to helping you!

Scroll menu is showing perfectly but the normal menu is not showing white background

Hi jmiah..,

Kindly add the below given code in your additional css for changing the background color of the normal menu.

.fullwidth-menu-header #header-wrapper { background: #ffffff; }

Regards., DesignThemes Support.

Hello,

I would like to remove fonts , i installed the fonts i want on my server.

I searched on your knowledge base and i found on fonts options article (http://support.wedesignthemes.com/knowledge-base/onelife-fonts-options/) about an option named ‘Disable All Fonts Settings’ on General Tab.

As you can see on screenshot https://imgur.com/a/hLnOsdS there is not this option. Any idea?

Hi.,

Thank you for contacting us.

Please refer the attached screenshot : http://prntscr.com/mkuzfi

Just add this css code in Dashboard > Appearance > Onelife Options > Layout > Custom Css & Js > Enable Css > Yes > Paste the css code inside the text area > Save All.

@media only screen and (max-width: 767px) { #slider {display:none;} #main {margin-top:80px !important;} }

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Hello again, Please see the video below https://www.useloom.com/share/9cd5cabdb7b941f6ba88226e660a2a60 . The page does not load propertly, as smoothly as it should be. Any idea about this issue?

Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

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