1093 comments found.
Hello, on demo 2, when you hit the “book this tour” button, the form send an email to the wordpress admin? or what it does?. Is possible to disable the “tour date” fiel/option on book now form? best regards,
Hi,
Thank you for interesting.
There are 3 options for booking.
1. Contact Form – It will send email to your inbox with all data within contact form.
2. Woocommerce – it will add select tour product to cart and your customer can pay tour price and it will send all information to your inbox.
3. Custom HTML – You can add 3rd party booking service code using this option and it will follow 3rd party booking process.
Is the theme Compatible with Woocommerce booking plugin ? I need to use calendar and time slot
Hi,
Thank you for interesting.
It would require custom modification to theme code in order to integrated with this plugin.
Hi. I just purchased your theme and installed. i import all demo and it work perfectly. I am facing issue with side menu as i already set menu to side menu location. but the menu icon not working, can not able to open side menu in desktop and mobile both. please help me
www.impressiontourism.com is my website
Hi,
Thank you for purchasing.
Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.
Hi. yes you are right. i installed visual composer for some of my page templates. Can you help me with the code, which is not conflicting? Please provide me the piece of code or any solution that will remove the conflict your theme and visual composer. I will be very thankful to you. Thanks
Hi, WooCommerce Currency Switcher not active in Home page(tour page) that sit with individual tour price, Currency only active in checkout n cart page… Thanks
Hi,
Thank you for purchasing.
Our tour is using custom post type feature of WordPress so it’s not product of Woocommerce. It would required custom modification in order to integrated with 3rd party Woocommerce plugin.
Hi, is it possible to customize the layout for the booking form? e.g. removing the black bar with the price on the top. Thanks
Hi,
Thank you for interesting.
Yes we can help you customize that part when you purchased.
i dont want to have sticky logo on mobile. Can you send me css to solve this? thanks
Hi,
Thank you for purchasing.
Could you please provide URL of your site please.
I don’t see sticky menu enable on your site when view on desktop too. Am I missing something?
Hi, my woocommerce linked tour button “Book This Tour” is not working. I have disabled WP Fast Cache, still same issue. It does not load.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi,
My client is using your grandtour theme. I think they bought one yerar ago. Now they asked me to update their website. But there is an error coming. parameter 2 to grandtour_search_posts_where() expected to be a reference, value given in wp-includes/class-wp-hook.php on line 286. Could you please tell me whats wrong?
Thanks.
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Hi ThemeGoods,
I have a presales questions.
I have been looking at the car rental theme developed by you as well as this theme for tours. My question is,
Is there a possibility to request for a booking and book instantly on the same tour like how it is with your car theme?
Hi,
Thank you for interesting.
Yes of course you can do that using Woocommece booking option.
I’m totally exhausted with logo settings. Where is the setting for desktop logo and mobile logo? I see there is only retina logo setting nothing for desktop. Also where is logo setting for sticky menu? Can you help? www.dubaitraveltour.com
Hi,
Thank you for purchasing.
There is global logo setting which is using for desktop and mobile.
There is no global setting. I can see many logo settings in “customize theme”. Logo is coming very very bigger on mobile (even covering the slider as well) but looking fine on desktop. Also I have white logo, can I change logo for sticky menu? I see sticky menu is white as well.
Global setting mean logo uploaded image will be used universally for desktop, tablet, mobile. It doesn’t make sense to have separated logo for different screen.
The logo for sticky menu is using “Retina Logo” option so you should upload logo image which has darker color scheme there.
Also to reduce logo size on mobile. Please open Appearance > Customize > Additional CSS and add below code.
@media only screen and (max-width: 767px)
{
.logo_wrapper img
{
max-height: 50px;
width: auto;
}
}
Thanks for the help. Only thing left is logo padding on mobile sticky menu. Its not properly aligned. Can you check please?
@media only screen and (max-width: 767px)
{
.logo_wrapper img
{
max-height: 50px;
width: auto;
margin-top: -15px;
}
}
I would like to know how to increase resolution (150×150) of INSTAGRAM thumbnails near footer. Which parameters I need to change? (some files on FTP or only in WP editor?)
Hi,
Thank you for purchasing.
Currently Instagram API only provide 150px image when getting them from its API.
If there’s one thing that would absolutely take this theme to the next level is support for Elementor. The builder is so easy to use and we are wishing that there was a more native integration with it, as we use it extensively and have to hack around so many limitations.
Please add Elementor support. This would be a gamechanger.
Hi,
Thank you for purchasing and suggestions.
We will consider adding Elementor support in the future release.
I just updated the theme. Is there a way to know what changes were made? I can’t find it on this or the themegoods site. Thank you so much.
Hi,
Thank you for purchasing.
You can see changelog here https://themeforest.net/item/grand-tour-tour-travel-wordpress/19264426
Thank you this is helpful.
Hi, my friends! Can anyone tell why this page builder is removing all my work and the last thing that I can image is breaking pages.
Please, i need your help!
Thank you!
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello on this kind of booking demo, can we change the options http://themes.themegoods.com/grandtour/demo/tour/grand-switzerland/ I want to include rooms (single or double) with different prices, predefined dates for the user to select, departure locations and an option to include the taxes that are included based on his selections. also i want this to go though woocommerce so i can have the cart option and some other plugins for payments.
Hi,
Thank you for interesting.
You can use this plugin https://wordpress.org/plugins/woo-checkout-field-editor-pro/ to add fields you mentioned to checkout page.
Hello, Is it possible to have those information’s that i mentioned on this specific page ? So the user can calculate the prices ?
why at creating tour when insert google map at section -google map show different location ? i’ve created mymaps, but can’t show. other map works good, i’ve insert api key and no problem with that.
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what plugin do you use for tours and reservations?
Hi,
Thank you for purchasing.
We have 3 options for booking. Using Contact Form 7, Woocommerce or HTML & shortcode which we also included Booked plugin.
Buy the theme and wpml plugin for English and Spanish languages, but I can not find how to translate the destinations or the tours. need help. thanks.
Hi,
Thank you for purchasing.
Could you please provide more information about translating destinations or the tours please. Or if you could provide screenshot of section you couldn’t translate would be great. I will take a look for you.
the pages and the post have the option to duplicate to make the translation, the destinations and the tours there is no way to translate them. I am using the wpml plugin.
According to this article from WPML https://wpml.org/faq/how-to-translate-custom-types/
If you are using the Translation Management module, go to WPML->Translation Management and click on the Multilingual Content Setup tab. Otherwise, without the Translation Management module, you will find these options under WPML->Translation Options.
my buyer bought this theme,
need to know about a little information :
The time/duration of tours, it is limited to 1 hour when i set it to 1 day. is that based only on days or can we setup also tour duration in minutes? like 30 mins for example.
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I would like to know how to increase resolution (150×150) of INSTAGRAM thumbnails near footer. Which parameters I need to change?
Please login with your purchased account so we can continue providing support for you.