Discussion on Hoteller Booking WordPress

Discussion on Hoteller Booking WordPress

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1348 comments found.

Hi, it’s possible to center and redimensionate the images of the slide when we see the web in a mobile o tablet device¿? thanks

Hi,

Thank you for interesting.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

hi, I want to resize the image of the slide At the left of the image is te mobil apperance ant in the right side the desktop apperance. https://www.cancamarotja.es/wp-content/uploads/2019/03/mobil-version-desktop-Version.jpg it’s posible to risize the image or center¿?

thanks.

Hi, We are going to purchase your template. We have some questions prior to get knowing.

1. In Sri Lanka we used Tsys (https://www.tsys.com) payment gateway. Could you please let us know that, is it applicable to your template. If it is not can you make it compatible ?

2. We are willing to apply your template to villa with and adventure park. Adventure park is renting for individual persons which has a daily limit of 50 people. Is there any booking system matching to that.

We hope a an immediate replay.

Thank you & kind regards

Hi,

Thank you for purchasing.

1. Unfortunately Woocommerce doesn’t have extension for this payment gateway so it would required custom works in order to integrate this one.

2. For that requirements, we would recommend this plugin https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968

Thank you for information.

According to the payment gateway, We would like you to develop the integration with TSys system. We like to know that how much a cost should be pay for it.

Thank you

Hello, I have installed the template and it generates many problems for me. It was for a client with a small hotel and I had to buy another one. I beg you to return because I have had to work with another. It has given me many problems due to some configuration of the server. My internet provider told me that I was not going to be able to install it and I had to make a decision. I am waiting for you to make the return. Thank you very much for your comrpensión.

Hi,

Thank you for purchasing.

You can check refund rules from official Envato page here https://themeforest.net/page/customer_refund_policy

If you think you are eligible to get refund. You can open request here https://themeforest.net/refund_requests/new

Hello,

We are interested in purchasing this theme https://themes.themegoods.com/hoteller/beach/ but we need to know if there is a possibility of having a list of rooms more similar to a blog (smaller photo on the left, description on the right) or if what is shown on the page https://themes.themegoods.com/hoteller/beach/our-rooms/ is the only possibility.

Plus, if possible, can we have some items displayed (as features) like the blog list on the homepage also?

Thank you!

Hi,

Thank you for interesting.

Yes of course you can. You can copy/paste any elements you saw on our demo site to any pages. It’s very flexible.

​Hi there,

first of all: we need support for Hoteller theme but there is no item called like this on https://themegoods.ticksy.com/submit/, so we must do it here, on comments.

We looked at your documentation https://docs.themegoods2.com/docs/hoteller/ but this topic isn’t mentioned.​ We’ve added four custom fonts via /wp-admin/customize.php ​and uploaded with .woff format on Fonts section, as it’s suggested. When we go to Typography settings on Customize itself, they appear on Main Content Font Family​ but it doesn’t preview or apply when saved.

Could you offer us a step by step guide to get it, please?

Thanks nd keep in touch,

Hi,

Thank you for purchasing.

There is Hoteller category there. Please see screenshot here https://prnt.sc/mr4j0h

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Ouch! It appears after a [Verified] tag and didn’t see the rest, sorry.

Now I’m going to open the ticket.

Thanks,

Hello there! Just a presale question: instead of having a book now button, could I switch to a “booking request” button? It should be simply linked to a form or send an email with booking information. Then the admin will answer the user request via phone or mail. Is it possible?

Thanks in advance

Hi,

Thank you for interesting.

Yes it’s possible to link book button to contact form as your requirement.

Thanks for your response. Just to be clear, the contact form brings all the booking details or it would be just an empty one?

To bring all booking detail, you can use default booking method as you saw on demo site. Then disable payment option so it will send customer booking detail to your inbox and you can confirmed booking manually.

Hi – I’m trying to respond to my support ticket at Ticksy but google chrome is saying the connection is not secure – “Your connection is not private Attackers might be trying to steal your information from ticksy.com (for example, passwords, messages, or credit cards). Learn more NET::ERR_CERT_DATE_INVALID” and that the ticksy.com certificate expired yesterday.

Hi,

Thank you for purchasing.

The ticket system we are using “Ticksy” has issue with their SSL certificate expired yesterday. It should be working fine now. Could you please try again.

Hello,

Please i need help with the following urgently :

1. On Booking confirmation, each prices show total price for breakdown but the total is 0.

2. For additional Services i get (free) on products that are not free

Please see screenshots in the attached. ​

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello question before the purchase is possible to have a price differ for the same room according to the number of people

Hi,

Thank you for purchasing.

You can setup base price for number of people for that room. Then add additional service option which change price up depend on number of additional people.

Hello is it possible for accommodation to book it by the week and by day? Thanks in advance.

Yes you can set that using booking rules.

Hi, is there anyway that i can access a demo of how does the WP Admin look alike for your theme especially on the feature of booking management that show case all the received bookings in a calendar format.

Hi,

Thank you for interesting.

Really sorry backend demo is not available publicly. But you can checkout booking plugin overview video here https://www.youtube.com/watch?v=TmKqVH7o8ds

Hello.. any options on single page to add comment/rating system?

Hi,

Thank you for interesting.

Yes of course you can do that.

any demo for that?

There is no demo for that because it’s built-in with default functionality of WordPress. You can turn on comment for all pages.

Hi,

Is there a way that I can make the images on the slider to fit on the screen under different resolution?

When you open the site on mobile, the images on the slider at the top of the page aren’t scale to fit on the screen. Instead they are cropped.

Hello?

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi ThemeGoods, I love this theme, but this is causing too much spikes in my server. It’s not optimized for SEO. Elementor Pro keeps stuck on white screen as well. Sometimes it works, sometimes it doesn’t. Please help!

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Please Fix….Don’t showing Internet Explore!! (Ver 11)

Over 50% of my customers are using Internet Explorer. please give me a refund If you can not support IE.

Hi,

Thank you for purchasing.

Our theme is built using Elementor page builder and it doesn’t support IE11. You can check all supported browsers from theme detail page here.

Hello! How can I make it so that there is no child requirement? I want it to be optional as most of our clients don’t travel with children and it blocks the booking process. thank you

Hi,

Thank you for purchasing.

Could you please provide URL of your clients here please https://themeforest.net/user/ThemeGoods

Hi!! If we buy this theme, is there an option to deactivate the booking form?

Hi,

Thank you for interesting.

Yes we can help removing booking form for you.

How does integration work with other booking services like booking.com hotels.com etc?

Hi,

Thank you for interesting.

Yes you can use booking syncing options for booking.com, hotels.com

What plugin of booking do you use in this theme ??

Hi,

Thank you for interesting.

We are using MotoPress Hotel Booking plugin.

Hi I’m planning to buy a theme for my properties and I have some questions for you if you don’t mind: 1) Is it possible to manage different properties? (Hotel #1 / Villa #2 / Hotel #2, etc); 2) Is it possible to have different services for each room? I meant, possibility to have extra services like breakfast for a specific room 3) Does it have email notifications for my customers like booking confirmation? Is it possible to customize it? 4) Does it have seasonal room pricing? 5) Is it possible to set a minimum number of booking days depending on season? 6) Is it possible to have different prices per night depending on the day of the week? 7) Is it possible to integrate/synchronize rooms availability with a PMS software? We use Wintouch, it’s not mandatory but it’d be awesome

Thank you!

Yes it support syncing with other OTAs using iCal.

But the syncing is from both sides? Import and export?

You can read more about this feature here https://motopress.com/files/motopress-hotel-booking-plugin-documentation.pdf

Look at “Synchronize your hotel website with OTAs via iCal” section.

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