821 comments found.
Hi,
Is the theme compatible with wordpress 5.1.1 ?
Thanks ; )
Hi,
Yes it is. If you update and got any issue, please get back to me.
it’s works perfectly ! thanks
Thanks you!
Hello, is the them contain a photo gallery?
Hi,
All photos are not included in the theme. If you like one of them, you can find the original source and purchase
Regards,
TM
Hello uvhad not undertand me, i want to know if a gallery photo come woth the theme or no?
Hi
They don’t come with the theme.
When updating the Essential Grid plugin to v2.3 the theme breaks. The Ess. Grid Examples Post are no longer available and they no longer shown on the left side dashboard navigation. Had to reinstall v2.2.5 to get this to work.
Note: just tried v2.3.1 of this plugin and it is still not working.
There is a bug in Essential Grid plugin. Please go to Ess. Grid >> Global Settings and save all settings: http://prntscr.com/my69q3
Thank you – This fixed the issue.
Hi. This theme uses a version of jQuery before version 3, which is causing our PCI compliance to fail. Is there a way the theme could be updated to use jQuery 3?
Thanks.
Hi,
We will update this feature in the next version of Structure. If you are in hurry, you can contact our support team at https://thememove.ticksy.com or email to thememovedotcom@gmail.com and we can fix it for you
Regards,
TM
hi,
I’m trying to import the sample data but I’m having an error. Can you please check what’s the problem?
Please open a support request at https://thememove.ticksy.com – my support team will give you a hand.
Hello.
I’m want to set Exo 2 font (it’s Google font from the list) to be my primary font for both headings and body, but it keeps loading the wrong font. How can I fix that?
Hi pr3da7or,
Please contact our support team at https://thememove.ticksy.com and let them help you
Regards,
TM
This recently a few months ago, the site loads fine on android, and desktop, but on IOS devices (iphones, ipads, ipods) the site blue loading bar does not load all the way. I tried support but it says my support is expired…
Hi,
Please write me an email to thememovedotcom@gmail.com – and provide your WP Admin credential. I will check your site for you
It’s done. Please check
Hi, How can i enable and add the social links on Above Menu (Top Menu) like the screenshot : https://prnt.sc/mtdmxr
Hi solarpowercorporation,
Hi, please follow the instruction: http://prntscr.com/mtduea
Don’t forget to enable top bar: http://prntscr.com/mtduuv
If you need further assistance, please contact our support team at https://thememove.ticksy.com
Regards,
TM
Hello! The problem with the preview of photos on all pages is getting bigger. Every day their number grows. Would you help solve it in general? Regards !!
Hi Ecotherm,
Please open a support request here: https://thememove.ticksy.com – our support team will give you a hand.
Regards,
TM
Hi, I can’t preview the theme
We fixed it. Please check again
I can’t seem to load the demo link.
We fixed it. Please check again
Hi, i submit a ticket 2 days ago and there is no response yet! Ticket number is #1891005. Are you able to help me?
You will get the answer today. We were overload with the ticket’s load. Sorry for that.
Slider is terrible on mobile on your own demo preventing me purchasing as the box below also not aligned
Hi alfie20088,
Can you tell me the browser & phone you use? Moreover, it’s better if you can provide a screenshot, then I can fix the issue asap. And, our theme is fully responsive, it used Revolution Slider plugin to create beautiful sliders, so, it’s 100% responsive, it just needs some changes to make it look more beautiful.
Samsung s8 and can’t attach screenshots
Do you mean this one? http://prntscr.com/mkha15
You can change the setting and make it look better on mobile.
Outdated woocommerce templates
We will update this soon.
Hello ! More than a week ago, I asked for support for the topic you bought. So far I have no answer. My problem is serious and I would like the opinion and decision you promise to your customers. Greetings
Hello ! More than a week ago, I asked for support for the topic you bought. So far I have no answer. My problem is serious and I would like the opinion and decision you promise to your customers. Greetings
Hi Ecotherm,
Have you opened a support request yet? If not, please go to this page: https://thememove.ticksy.com
Regards,
TM
The demo page does not work. Tried from different devices and browsers
Hi crosman,
Thanks for your comment. We are moving demo to new server right now. Please recheck it later.
Unable to auto update the theme to version 6.1. Looks like CSS file for 6.1 still shows 6.0 so system does know it is an update. Please correct CSS file version reference so theme can be updated. Thank you.
It’s a small bug in the theme. We will fix it soon. Thanks for your report
When will this fix go in? The theme files still show v 6.0.0 on the CSS and unable to updated because of the wrong version reference.
Hi,
Please provide your email, I will send you the latest version of Structure.
I don’t want to place my email address into this thread for all to have access (spam bots). How else can I get version 6.1. I’m am not the only customer looking for the update.
Because we have checked the version of Structure and still can see ver 6.1 so, we suggest you to write email to us: thememovedotcom@gmail.com – we will send you the link to download.
Hi,
I’ve sent the link, please download the theme.
before buying Can I create “modal popup box” or something similar for each portfolio project?
Hi,
It’s possible. We used shortcodes, so, you can create for each page you want.
Structure theme support WP 5.0.3 yet?
We will update this theme asap.
Excellent, site is ready for deployment once theses round of updates have been applied….. Fantastic Theme!
