246 comments found.
Hi.,
You can use this shortcode,
[dt_sc_search_form][dt_sc_woo_cart]
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get Theme Support
We look forward to helping you!
Please don’t forget to place your worthy ratings
Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., BuddhaThemes Support.
Hi there – this is a pre-sale question. I need someone to customise this Shopify / Wordpress website for me. What are your rates after I have bought the theme? Do you setup shopify?
Hi.,
Thank you for contacting us.
Iniya shopify :
https://themeforest.net/item/beauty-store-cosmetics-and-fashion-beauty-shopify-theme/20187823?s_rank=17Iniya WordPress Theme:
https://themeforest.net/item/iniya-cosmetic-wp-theme/20774320?s_rank=15We provide basic installation support and guidance for theme and the plugins included with the theme and some basic customizations.
Thank you, we look forward to helping you!
Dear support team, Could you please help me how to enable/disable the search item & cart item on the header ? Thanks.
Hi.,
Thank you for contacting us.
Please navigate to Dashboard > Appearance > Customize > Site Header >Header Style > Show Header Right enable/disable options
Please refer the video : http://recordit.co/Wx7coIkTYp
Amazing product. However, when I hover on the product, I cannot see the following on the product - wishlist icon - view icon - search icon How can I fix it?
Hi.,
Kindly install / activate the below plugins , and check out the issue .
Regards., DesignThemes Support.
I wish there was a way to rate files that are downloaded from Envato Elements. This theme is excellent! It has a lot of functions that are complex, or you can build out your pages keeping it simple. There is something in it for everyone. You can use this theme for any type of business.
Excellent work Buddha Themes. 5 Stars!
Just a note, the demo link on Envato Elements is incorrect – when you click on Live Preview, it goes to a totally different location that is not your theme.
Hi.,
Thank you very much for your appreciation.
Sorry, you can’t rate our theme from Envato Elements.
We have check the preview link issue and update it asap.
Regards., BuddhaThemes Support.
WPML Problem i Installed The WPML Plugin And Also Registered But our Website Not Showing in Arabic Language How to Fix Please Also Some Outdated Files Please how To Fix it ..
Overrides iniya/woocommerce/content-product_cat.php, iniya/woocommerce/single-product-reviews.php
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Kindly Check the Private Reply I Mention there all things But there in no Support To Upload The Screen Shot Picture ...I Want to Make Page Translation using Visual Composer i will Show u on Screen Shot Please how To fix It ..
Hi.,
1 ) When we have visited your site WPML plugin working fine – http://prntscr.com/nnwq61 .
2 ) And woocommerce also working fine – https://www.dropbox.com/s/448krpyccst101f/Screenshot_2019-05-13%20WooCommerce%20status%20%E2%80%B9%20Essential%20Beauty%20Ksa%20%E2%80%94%20WordPress.png?dl=0
3 ) The following website to get the image URL:
a) https://www.dropbox.com/ b) http://snag.gy/ c) http://tinygrab.com/
And get the URL and share it through the forum!
Hello – 2 hopefully quick questions for you 1- On the homepage, there is a lot of space between the slider and body copy, is there a place to reduce this? 2 – Is there a way to change or remove the lipstick icon for scrolling back up the page? Thanks
Hi,
For Both issues kindly paste the below css code in Additional CSS field (Go to Dashbaord > Appearance > Customize > Additional CSS.
.no-breadcrumb #main { margin-top: 0px;}
#toTop {background: url(image url !important) center center no-repeat;}
Regards., DesignThemes Support.
My website stopped operating properly and I had to re-install. Can you please install the Demo Content. Please respond at egermaine@theaalcosmetics.com so that my license info and admin credentials don’t appear on your comments page for the world to access. Thank you so much.
Sincerely, Ester Jones
Hi.,
We have already received your mail with login credentials . We are checking on the issue. Will let you know once we fix it.
Regards., DesignThemes Support.
Hi I Hope you are Doing Well. I m Face Some Outdated Problem When i Update the Woo-Commerce Plugin Please Support us how to Fix this Issue .. Your theme (Iniya Child) contains outdated copies of some Woo Commerce template files. These files may need updating to ensure they are compatible with the current version of Woo Commerce. Suggestions to fix this: iniya/woocommerce/single-product-reviews.php version 3.5.0 is out of date. The core version is 3.6.0
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
iniya/woocommerce/content-product_cat.php,
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/buddhathemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hi,
We are unable to use wbpbakery, it doesnt load up properly
http://prntscr.com/n6sf2zAlso our product sliders we put on there have disappeared from the main page
Would be great full if you could help.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
how can i submit my Ticket i Need Support for Iniya Theme Please …Waiting for any response .Thanks
Hi.,
Thank you for contacting us.
Sorry for the delayed reply, We are in week end holidays.
Kindly send us your issue via the following ways to contact us for theme support.
You can contact us via the following ways.
1) Theme forest comment
https://themeforest.net/item/iniya-cosmetic-wp-theme/20774320/comments2) Forums Comment (http://buddhathemes.com/support/forum/)
http://buddhathemes.com/support/forum/woocommerce-themes/iniya-cosmetic-wordpress-theme/3) Email contact (support@wedesignthemes.com)
4) Profile Page Contact Form via the right bottom form located @ http://themeforest.net/user/designthemes
Refer : http://prntscr.com/mkev23
Regards., BuddhaThemes Support.
hi i need some support where is the support Option for this theme Iniya i have already bought the theme how can i submit the ticket please
Hi.,
Thank you for contacting us.
Sorry for the delayed reply, We are in week end holidays.
Kindly send us your issue via the following ways to contact us for theme support.
You can contact us via the following ways.
1) Theme forest comment
https://themeforest.net/item/iniya-cosmetic-wp-theme/20774320/comments2) Forums Comment (http://buddhathemes.com/support/forum/)
http://buddhathemes.com/support/forum/woocommerce-themes/iniya-cosmetic-wordpress-theme/3) Email contact (support@wedesignthemes.com)
4) Profile Page Contact Form via the right bottom form located @ http://themeforest.net/user/designthemes
Refer : http://prntscr.com/mkev23
Regards., BuddhaThemes Support.
Hi again,
Your theme has somehow removed the option to change the URL of our webshop. Our hosting provider does not understand how this has happened, and we need the information from you regarding how to find this option again. Usually there would be an option under Settings where we could change the Webshop URL and Wordpress URL, but it’s gone.
You asked me to send screenshots but I can’t send pictures here, so here you can see, on the first option, how it is supposed to look in our General Settings: https://kinsta.com/knowledgebase/change-wordpress-url/ But when I go to the general settings on our site, the Wordpress Address (URL) and Site Address (URL) option is not there at all – it is missing. Let me know if you still need a screenshot and send me a mail where I can send it to. Thanks
Hi.,
Sorry no need to send screenshot . But it is WordPress default functionality , it is not theme issue . You can change the site URL via config file by adding the below coding ,
define( 'WP_HOME', 'http://example.com' ); define( 'WP_SITEURL', 'http://example.com' );
Regards., DesignThemes Support.
Hi, I don’t seem to have received a response about my last inquiry.. Somehow the settings to change the URL of the website has gone missing. It used to be where you go under Settings, you could change the webpage URL and wordpress URL, but it doesn’t exist there anymore. Can you help us? Thanks, Isabell
Hi.,
Sorry , we have not received your query , can you please be more specific about your query with some screenshot , so that we will help you better .
Regards., DesignThemes Support.
Hi, does the theme support infinite scrolling
Hi.,
Kindly send us some screenshot , where do you want to enable the infinite scrolling , so that we will help you better .
Regards., DesignThemes Support.
Hi.,
Sorry, as of now we do not have these option (load more products or lazy load) for products.
We will discuss with our theme developers and if possible to add it in future theme updates.
You can us the following plugin for this option:
Load More Products for WooCommerce
https://wordpress.org/plugins/load-more-products-for-woocommerce/Note : We have not tested our theme with any 3rd party plugins other than the plugins approved by themeforest page. So we can’t guarantee for that plugin to work with our theme.
If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
Greetings,
Is there a demo theme for this theme I can import to make customization easier please?
Hi.,
Thank you for contacting us.
For the purpose of demo content import we have used “Unyson” plug-in to import the demo contents.
After Install and activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins.
Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video: https://www.youtube.com/watch?v=Zt33ypi2uno
Kindly note we have used unyson plugin only for demo content import not for the other addons if you use them (Brizy , page builder, WordPress Shortcodes, Sliders, Events and so on) it will affect the core builder files and Visual Composer modules.
So kindly deactivate all other extension from unyson and deactivate the plugin after import the demo content.
Note : We have offer a setup service as free of cost for basic installation and import the dummy data.
If you found any difficulties to import demo content, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and import the dummy data for you.
Refer : http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., BuddhaThemes Support.
Hi, How to add search button on top for searching products?
Hi.,
Kindly send us some screenshot , where do you want to display the search option . So , that we will help you better .
Regards., BuddhaThemes Support.
Hi,
We want to edit our URL, which we used to be able to do but somehow the option has disappeared. Our hosting provider is saying that it must be somehow the theme that has blocked out these settings. Is this something you can help us with? Thanks in advance and kind regards from Isabell
Hi.,
Please be more specific about your query with some screenshots so that we will help you better .
Regards., DesignThemes Support.
Hello,
Where do I download the demo content onto the website? Can’t find it anywhere.
Thanks!
Hi.,
Thank you for purchasing our theme and contacting us.
Sorry for the inconvenience, for the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.
Note: Before installing the theme or demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/After Install and activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video: https://www.youtube.com/watch?v=Zt33ypi2uno
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you found any difficulties to import demo content, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
Regards., BuddhaThemes Support.
Hello there
About the Iniya theme Where do I change the Top Bar email and phone number?
Licence: 3b808731-abba-4304-8d10-886efae30717 – 9 Feb 2019
Hi.,
Thank you for contacting us.
Go to Dashboard > Appearance > Customize > Site Header > Header Style > Show Top Bar > Yes > Content > Here you can change the top bar email and phone number.
http://prntscr.com/mmjr31If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
Regards., BuddhaThemes Support.