355 comments found.
Hello,
When adding team members, how can we add contact details, role and social icons?
Hello,
You can add this info at the bottom of the edit page. If you need more info, contact us via support form.
This is nice thmee but google have problem with structure code. Make seo is problematly and google dont index sitemap
Hi! Could you please explain how you test it?
Very simply google has a problem with the internal structure of the page because it does not want to index the site map.
Do you generate a sitemap? https://support.google.com/webmasters/answer/156184?hl=en
You can submit a ticker with your problem: https://webgeniuslab.ticksy.com
Yes im generate site map, but google dont indexet my site map.
I am sorry but you don’t mark as a customer. Please submit a ticket and provide your purchase code.
next theme update?
Please specify which update you are interested in.
Hi! Thank you for the question. We will share a list of sources after purchase.
If possible try to add auto reading time for blog posts that comes so handy for blog readers…
Make the Typography responsive with the devices rather than fixed size text/headings Or If it is already there please tell me how to do that…
Hi, could you please contact us via support form and provide some screenshots where you need improvements: https://themeforest.net/item/seofy-digital-marketing-agency-wordpress-theme/22961528/support
Hello, is it possible to change “Portfolio Listing” style. as i see, when i list the portfolio, contents have links, but i wantto give link to the photo also. How can i do?
Hi! If you mean about image popup, yes it is possible.
guys i was going through your documentation as i m new to wordpress i needed this for my own website ..there is no plugin for mailchimp and all then how do u think the subsribe mail and all could work .. do you have any other doucment or video tutorial for that … as i m really a nobby for this .. Please help me out
Hi, Thank you for a question. You can use A WP MailChimp plugin. This works perfectly with our theme and easy implementation.
and how about for maps which plugin one is suppose to use … and is there any other plugin required to be installed in order to get it functional… please enlight us .. bez yours is such a wonderful appllication with lots of functionality so please tell me if any other plugin required
After your purchase we will provide all information for you.
in the woocomerce section there are still many shortcomings, especially in single products. the add to chart button doesn’t work. please provide a solution so that it can be repaired as soon as possible. I really need the woocomerce part.
Hi! Could you please contact us via support form. We will provide a solutions.
please I need a basket icon in the menu on the mobile display
hai, I really need help. This template is amazing, it’s just that there are still many flaws in the mobile version. I buy this template, I think everything is perfect, it turns out that there are some things to add. on the display of products in the mobile version there is no button for add to chart, which can facilitate our customers. and most importantly, the chart icon on the menu is the same as the desktop version. I say thank you and hope for a solution to solve it
Hi, please check email. We sent an update for you.
this is latest version https://prnt.sc/msec7z
this is after update https://prnt.sc/msedi7
I have followed the instructions, but there is still no change in the mobile menu. thanks
Hi there, looks like you forget to reset the section.
I have reset several times and remained the same. no changes.
check this out https://youtu.be/G-91Pu_Jnrc
check this out https://www.youtube.com/watch?v=ti1VM-InO6Y
This template is very complicated, just to make top navigation menus can’t, it’s very limited. in the header builder can’t create a menu, there is only one menu.
whereas I want to make my account menu in top navigation. whereas what I need is a correlation between template and woocomerce
really very limited
I am sorry. Check an email. We request some info from you. We will help you with the update.
I have opened and read e-mails from you, and have updated. try to see on the youtube link above. now what’s the solution? I did what I instructed
Most likely you did not update the plugin. seofy-core
You need to delete it and install again and then click reset section.
I have done it all, I have deleted Seofy Core several times and reinstalled it but it remains the same. this is a very serious problem.
You can send your credentials from wp-admin. We will check it.
Hello,
Please implement Iconsmind + How to change the cart icon ?
Thank you.
At our theme exists other packages of icons, and you can use it. The cart icon is a part of our design. Unfortunately, this can’t be changed without interrupting into code.
is this theme going to be updated with the Latest WP Bakery ??
It is already updated.
Hello,
I bought your theme, and unfortunately looks like is a little bit slow.
Using a different theme I get 300ms load time from Frankfurt Germany ( server location )
Using your theme I get 1.3 sec load time from same location
Also your sides are loading super slow in comparation with other slides from a different theme.
Please advise what ways do you know in order to provide a better load time. In rest your theme is great, amazing I really like it GLWS!
Also I see you took all graphics from freepick, at least provide the download links for them.
As per chrome network monitoring tool I am getting 167 requests with 4.2MB and 1.4min load time Preview beeing in 2.8 sec
I am using a VPS with 64GB ram and 8x cores + Cloudflare as CDN and WP Cache + rocketloader
Please confirm if you wanna do an update to fix all of that + provide source files for the graphics as all of them are from freepick ( modified a little bit )
1. Please provide the source files for the graphics 2. If you wanna increase the speed of your product – minimize the images – fix the code as is faulty and also get rid of slider rev
Hello,
As I understand, you mean about TTFB (300ms). At our hosting, this is about 200ms. Maybe you have some wrong configuration of cache plugins?
About sliders load: sliders load really fast but we add some delay at the animation. http://prntscr.com/mq7ubn We had a hard work on animation and we want that every user could enjoy the animation and consider it more attentively.
About image optimization and site size: please don’t forget, this is the demo site. We have very large pages with a lot of content and images. We need to demonstrate all our flexibility and power from the first look.
For other questions please contact us through the support form and we will help you.
In regards of the sliders, is not about the delay is all about loading the slider ( First the WP Bakery content is loading then the slider appears after few sec. )
If you wanna do some more sales I really suggest switching to Elementor + getting rid of the slider ref and do those animations with gifs or in Elementor directly.
Too many requests and no optimised images + please provide the source files for your graphics so I do not spend time on freepick searching there like crazy.
Not so bad for so large page and non-optimised images: http://prntscr.com/mq91im
You have a possibility to optimize images as much as you need at your site. Our choose – provide a great quality of image for a great look.
Thx!
Hi, Could you please contact us via the contact form and provide your purchase code before getting help.
Hello! I write you! Thx!
We are still facing the same issue that I have asked you to resolve for regarding css and scripts
<style type=”text/css” title=”dynamic-css” class=”options-output”>.wgl-footer{padding-top:84px;padding-right:0;padding-bottom:20px;padding-left:0;}</style><script type=’text/javascript’></script><style type=”text/css” data-type=”vc_shortcodes-custom-css”>.vc_custom_1543575694877{background-image: url(http://seofy.webgeniuslab.net/wp-content/uploads/2018/11/services1_bg1_h642.jpg?id=1301) !important;}</style><noscript><style type=”text/css”> .wpb_animate_when_almost_visible { opacity: 1; }</style></noscript>
We have added the suggested plugin to replace url of your website. It is not working with us. You can see about mention code on our all service pages. Please help us to resolve this issue as soon as possible.
Hi! It was a bug at the past version of the demo content importer. Could you please provide your credentials to wp-admin. We will help you with this issue.
Hello WebGeniusLab, Can you please provide your content email so I can share our credential with you?
You can send it via support form.
I have share the details with contact form. Please review them.
Hello WebGeniusLab, We are having some issue with blog layout. We have selected post grid layout on our blog page, instead of short grid view on blog it is showing whole blog content on blog page you can see the issue on this link https://www.paravidhi.in/blog/
Please help us to resolve this issue.
Hi! You need to enable the crop option of blog content.
Theme Options->Blog->Archive http://prntscr.com/mozj18
Thanks I got it.
Hello! What about compatible WP 5.0.X?
Hi, our theme fully compatible with WP 5.X
It’s wonderful! Thx for you service!!!! I will buy this soon!
Hey, how can we change the favicon? moving the favicon in the websites directory somehow does’t help haha 
Hi, thank you for choosing our product!
You can set it at the Customize -> Site Identity
http://prntscr.com/moiyxz , http://prntscr.com/moiziiwhere setting icon cart woocomerce on mobile version? please reply
Hi, Unfortunately, we don’t have this option for now. We will add it at the next updates.
when next updates release? I really need version mobile…. and the add to chart button on the mobile version of the shop page is missing…the template is perfect if support for all devices, thanks for respons…
We will give you an update as soon as possible.
Hello there,
i want to buy your Seofy theme for wordpress. there is only one thing I wonder.
Can the cart feature be added next to the search icon on the right of the menu ??
Hi, thank you for a good question! Of course, you can add a cart to the header: http://prntscr.com/mn7mzo
great. I bought now. Thanks a lot 
I was wondering if there is supposed to be slides with text / images on them on the demo import of the Rev Slider? After I installed the demo import, there is are no slides for the rev slider?
Hi again, did you install RevSlider plugin before demo import?
hi, i’m trying to config home2 as homepage- but it’s doesnt work. maybe i’m doing it wrong…. can you please explain?
Hi, thank you for choosing our product!
Could you please contact us via support form and provide details.