446 comments found.
I am launching this website in a day wanted to know how do I remove the white background that I hover over on images in the images Carousel. Also The tittle does not show up. Please send details
Please help I have a deadline to make
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ and provide us with the screenshots of the areas, which you want to modify. We will help you fate. Best Regards!
Your demo is… bad. Menu still appears.
Hello, Dear Friend. Could you please specify what exactly do you mean? Thank you.
hello, do the portfolio pics near the top of the home 1 banner have to stay. can they be removed or deleted in not needed. is the theme compatible with wpress bakery builder?
i absolutely love this theme but i just wanted to make sure i could remove the portfolio slider at the top with all the images. https://toyboxtoronto.com/ can your site add event dates to the home page similar to this site. i just didnt see a calendar or events option on the promo theme.???
Hello, Dear Customer! Our theme is very flexible, so you may hide/change/move necessary element via Page Builder easy. Concerning request about events – this is additional customization which we don’t provide. If you have other questions – please ask us. Best Regards!
thanks, am i able to add blog post by category on the home page. example if i create a category named events can i place just those blog post in some for on your home page?
also does the spider web filter motion that lays over the intro video in the home 1 demo come with the site. or is that apart of your custom video (the one with the models walking on the runway?
Hello, Dear Customer! Yes, it is possible to display blog category via shortcode inside any page. Also theme contains revolutions slider template with the video-background inside. You may change this video via media library o r load it from web url. Best Regards!
thank you. purchased… Is it possible to duplicate home page 1… I didnt see a duplicate option when in the pages tab?
Also W3 Total Cache was deactivated once I installed it, do you recommend a replacement?
Hello, Dear Customer! It’s possible to duplicate page or post with the help of this plugin: https://wordpress.org/plugins/duplicate-post/ As alternative fro total cache we highly recommend this plugin: https://wordpress.org/plugins/wp-fastest-cache/ Here is the nice article about how to use it: http://modernwebtemplates.com/how-to-increase-your-website-speed/ Best Regards!
Hi there, if for example an actor works with other actors and those other actors work with different actors as well, would it be possible to have the other actors displayed on that actors profile page?
Hello, Dear Customer! Thanks for your question. Our theme contains flexible Models plugin. It is possible to create different models and parameters for them, assign them to custom categories and display in any parts of website. Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/ubella/documentation_theme/index.html This tutorial will help you to form an idea about the theme. If you have additional questions – please email us directly at support@modernwebtemplates.com Best Regards!
Okay thank you!
Does the model/agency have a search functionality, for example a search box for such things as: Name, Age, Height, Hair Colour, Eye Colour….
Hello, Dear Customer! The theme contains only basic search. Best Regards!
Hello, okay thank you!
Contact forms are not working. I can setup the mail and get test mail but from contact form is not working. Also the Success Message or any other msg not properly displaying. Can you please solve my issue asap?
Hello, Dear Customer!
Please, send us the private ticket on https://mwtemplates.ticksy.com with following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points and we will fix your issue.
Best Regards!
Dear,
Thank for your quick response. However we can not give your our server access. As we already there so many data uploaded.
Can you please tell me how and where can we solve the issue?
Also there are so many GIT repository, may be next version please clean up.
Hello, Dear Customer. In this case please just submit a private ticket at https://mwtemplates.ticksy.com and we will provide you with the fix. Best Regards!
Hello, Sure, i will update a ticket there. Thank you
PRIVATE TICKET #1959150
Hello, Dear Customer! Thanks for your ticket, our support team is processing it. Best Regards!
Hello, Can you please response to my ticket? Thank you.
We have already replied. The ticket contains detailed instructions about CF question. Best Regards!
Dear,
Its almost one week but till today the issue not solved. Can you please solve the issue or i force to cancel the order.
Thank you
Hello, Dear Customer. We have provided you with temporary solution. Please check the ticket once more. By default Contact From builder doesn’t contain file upload feature, but our team is working on your request. Best Regards!
Dear,
As i mentioned on your ticket right now. Even we can wait for file upload feature, but only right now the success, failed or error msg come on popup but that is not readable as i sent you the screenshot.
If your developer can solve the issue will be great and we can wait for next update with file uploading features. But right now important the msg popup.
We also do not want to use too much plugins and specially opensourse.
Thank you for your update.
Hello, Dear Customer! We will provide you with update today. Thank you for your patience. Sincerely, MWTemplates Team.
Hi I have installed the theme but photos are blurry an y reason www.xomedia.com.au
Hello, Dear Customer! We use blurred images in order to prevent any copyright issues between our customers and the owners of the images. If you need the images in high resolution for demonstrative purposes – just send us at support@modernwebtemplates.com your FTP or cPanel details and we will upload them for you. Then please buy or replace these images on yours own. You may find the stock links for the images at the “Sources” chapter of documentation. Best Regards!
I am having a problem with the models slider in the home page Insteead of the regular and full view display it got shrinked and look weird you can view it here http://delhidolls.com
Also in some of the models sections : Models’ images are aligned to left unlike other in centre shown in demolike this http://delhidolls.com/high-profile-delhi-escorts/sania/
Please can you help me in this where to edit and how can i find the option for the same
Hello, Dear Customer! We can assist you. Please submit a private ticket at https://mwtemplates.ticksy.com with the login/password for your WP Dashboard. We will try to resolve and fix your issue. Best Regards!
I am having a problem with the models slider in the home page Insteead of the regular and full view display it got shrinked and look weird you can view it here https://goo.gl/nDhwam
Also in some of the models sections : Models’ images are aligned to left unlike other in centre like this https://goo.gl/xgkVBJ
Please can you help me in this where to make this as shown in the demo.
Hello, Dear Customer! We can assist you. Please submit a private ticket at https://mwtemplates.ticksy.com with the login/password for your WP Dashboard. We will try to resolve and fix your issue. Best Regards!
Hi, do you have any video tutorial to get the site like preview?
Hello, Dear Customer!
Please read our documentation and watch video tutorials here.
http://webdesign-finder.com/docs/ubella/documentation_theme/index.html
Here you will find the video tutorials how to install the demo content and to set up the different sections in theme. Also pay your attention on the following topics: How to install theme and demo-content, Frontpage customization, How to use Unyson Page Builder, Customizer options etc.
Best Regards!
The problem when displaying models on the page through the “models” widget. If I add one category in the widget settings, then everything works fine. But if I add the second category, then when I click on the first one, the page is empty. How to solve this problem?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points, only in this case we will be able to help you.
Best Regards!
hello, consultation it is possible to leave an image of a post, with criteria that if I want not to leave it pointed to that post if not to an external url, this is especially in the highlighted images,
example I have a model, and I want that model when you click on the home image, you can go to an exxternal url.
thank you very much
PS: try to make the ticket but they have dropped your site
Hello, Dear Customer. We have replied you in ticket. Best Regards!
Hello I still have problem with the names view but now in the mobile part, how to solve it quickly since I had no answer on the weekend of that, both on the ticket and in this forum of compliments…
We have fixed the issue. Please clear cache in a browser and check result at front-end. Best Regards!
Dear clean cache in browser and the same thing happens, it is possible to leave it static and below the photo of girl or model
Hello, Dear Customer. We have replied you in ticket. Best Regards!
Hi, when i try to customize any page i get this message:
Your theme must use the the_content filter in order for Brizy to work
Thanks.
Hello, Dear Customer. The content for theme was created with the help of Unyson Page Builder and we recommend you to use only this builder if you want to change content. Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/ubella/documentation_theme/index.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. If you have additional questions – submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
Because yesterday I had an automatic update, the comments moved me to the right and I was not focused, this was solved, I request urgent help PUBLIC TICKET #1906558
Hello, Dear Customer! We are resolving your request. We will reply you as soon as possible. Best Regards!
You can not see the mobile view the name of the girl I need the solution urgently, thank you
Hello, Dear Customer! We will check your ticket and provide you with response today. Best Regards!
Hello good afternoon, I had an update of Unyson and wordpress, and I lost sight of the models where I can visualize it
Hello, Dear Customer! First of all please install this pluign: https://wordpress.org/plugins/classic-editor/ If this step will not help you – please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
generado PUBLIC TICKET #1906532, plis
Hello, Dear Customer! We are resolving your request. We will reply you as soon as possible. Best Regards!
You can not see the mobile view the name of the girl I need the solution urgently, thank you
Hello, Dear Customer! We will check your ticket and provide you with response today. Best Regards!
How can i change the image height and width setting with in Detail page slider? i want to increase slider height on detail page…
Hello, Dear Customer! Thanks for this nice question. In order to extend image height in model’s details page, open in code editor file config.php which locates in /wp-content/themes/ubella/framework-customizations/extensions/models/ and go to line # 15. Change 800 value to 1024 and save changes – you’ll receive desired result. Best Regards!
Hi, can this thema be translated into portuguese?
att
antonio
Hello, Dear Customer! In this case we offer you to use WeGlot plugin, it much easier. Please read this article about how to use it and translate all content very quickly: http://modernwebtemplates.com/translate-wp-website-weglot-translate/ Best Regards!
Hi, can this thema be translated into portuguese?
Hello, Dear Customer!
In this case we offer you to use WeGlot plugin, it much easier.
Please read this article about how to use it and translate all content very quickly: http://modernwebtemplates.com/translate-wp-website-weglot-translate/
Best Regards!
Hello. When installing the demo, the error “Maximum execution time of 29 seconds exceeded in /var/www/vhosts/promodraft.kz/httpdocs/wp-includes/class-wp-image-editor.php on line 402” occurs The demo is set, but there are no background images on the site. 1) Processing time increased from 120 to 300 2) After using Regenerate Thumbnails, the problem remains
Hello, Dear Customer!
Please send for us the private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points.
Best Regards!
Hello.
I’m wondering how I can change “Model Items number” on Models carousel. 12 is the Max allowed, where can I change for 15?
Hello, Dear Customer! Just open in code editor file options.php which locates in this directory: /wp-content/themes/ubella/framework-customizations/extensions/models/shortcodes/models/ and go approximately to the line # 14. Changes max parameter up to 24 or more and save changes. This will allow you yo display more models via shortcode in page builder. Best Regards!
