96 comments found.
I installed the theme via FTP and when I tried to activate it… I got this error
Fatal error: Can’t use function return value in write context in /nfs/c02/h09/mnt/28141/domains/birne.com/html/wp-content/themes/zugan/inc/general.php on line 575
I upgraded my version of WP as well.
Please check your server PHP version make sure 5.6 or + best is PHP 7.2 that is WordPress recommended.
If still issue send me url, FTP & admin access to support@radiustheme.com I will check.
Thanks
Thank you… Totally works now. My bad.
ok sir good I told you if need send me access I will import demo data normally if any of our customer face issue we help them to import demo data. I see you posted 4 star rating.
If need any more help let me know.
Hi,
I’ve bought your template Zugan, but i found some problems with installation. After I loaded the theme into wordpress I get the error 575 in all the backend links.
Thx
Hello,
Is demo data imported successfully? Check your server PHP version also.
Send me url, admin & FTP access to support@radiustheme.com I will check.
Thanks
Hey! is there any possibility to add the elementor to the portfolio pages? Thanks!
or any other plugin like page builder etc.
Hello,
In portfolio detail page Additional image display as gallery and project info this two part coming from dynamic code.
You can build middle content area by Page Builder.
Thanks
Hi. For a slider on a single portfolio page (example: https://www.radiustheme.com/demo/wordpress/themes/zugan/portfolio/vamtam-book/) , is there a way to display either the title or caption for each image? Thanks.
Hello,
This are additional image right now don’t have caption I will add caption in next version.
Thanks
And how can i change the portfolios language ? because i’m french and one my html page, it’s marked “all”...
You need to translate Theme & zugan-core plugin you can use Loco Translate plugin.
Hello, how can I create a horizontal submenu? thank you 
Hi,
We have vertical menu in this layout https://www.radiustheme.com/demo/wordpress/themes/zugan/home-5/
Is it possible to change header background color?
Which background you want to change? Please send me screenshot support@radiustheme.com if no control I can give you custom css.
Thanks
Hey there, I’d like to replace the mouseover arrow, when you hover the portfolio grid 1 with a mini-zoom. Could you please help me? Here’s the website, so you see, what I mean? Sincerely, Ruth
Hello,
You can disable by custom CSS Appearance => Cutomize => Additional CSS
.rt-portfolio-1 .rtin-item .item-img:after {
display: none;
}
On frontend portfolio pdf link doesnt work in any layout
When i change portoflio slug to custom name i got 404 error on portfolio details page
Hello,
Have you uploaded PDF file from admin end?
After change slug please re-set permalink.
Thanks
please send me url & admin access I will check support@radiustheme.com
Sent. template-parts/content-single-portfolio-1.php has few changes
Don’t receive any email address. We will fix and release new version soon.
You can use password reminder option with email support@radiustheme.com
Please create user then send me also send FTP access here support@radiustheme.com
I see a PHP warning in your site home page.
Thanks
I am asking access in email you send in public message ?
This comments is public all users can see this. I am making this flag then this comments will deleted
You changed password I am doing on on your site now can not login.
I am sorry but i had to. Someone could see it. Use password reminder
We released new version please update fixed the issue.
Is there anyway to make the Logo larger? I have tried messing with the CSS code but I am not having luck of making it work. I read what you told others about the columns but that is not working either. Any other tips?
http://www.patriotpomskies.comHello,
Can not visit site please send me url & admin access I will check support@radiustheme.com
Sorry about that. I always forget. please try again, I have made live. thanks!
sorry sir don’t see any mail from you. Please check
Hi,
In this site i want to set footer with 3 column. so i have set in backend but some how its not displaying in front.
and also i want to display social icons in menu between “aditi mehta” Social icon “Menu”
how can i do that?
Thanks,
Hello,
Please check is any specific footer set in page?
2nd question don’t clear please send me screenshot.
Thanks
Hi,
Please check attached screenshot link i have tried all configuration
http://creativehub.livemover.com/1.png http://creativehub.livemover.com/2.pngbut widget area is not loading.
Please check its very urgent.
thanks
Where do I get theses plugins???
This theme requires the following plugins: RT Demo Importer, RT Framework, Revolution Slider and Zugan Core.
All plugins are included after active Theme see top it will notify to install the plugins see https://www.youtube.com/watch?v=YOOO1QIpIR4
Footer problem: I install Home 1- Demo , in home page i control the footer properties, ( evet i coul not change the style, ) But in the pages, footer is totaly diffrent and there only ZUGAN theme information. I could not change anything.
Hello,
There are options to change the footer style for every post and page at the bottom side of the editor. which part you cannot edit? Please mail at support@radiustheme.com
Please see the link for better understanding. https://nimb.ws/TNHIPy
Ok The additonal CSS works for me too.
” Hello, I purchase zugan theme and i install the theme. There is a problem about logo. İt doesnt take my uploaded logos with or high. I Also resize my logo as you wrote 90 px.And I choose 4 boostrap column with, stil it doesnt work. www.mutlulukisleri.com.tr you can check from here.”
Hi, You want more bigger? I see it is fit https://prnt.sc/mtl29e
Logo area now 3 grid make it 4 grid or mail me admin access I will check support@radiustheme.com
Thanks
Hi I wondering about Logo size. Can I change logo size for bigger ?
Hello,
You can increase grid size from here https://prnt.sc/mt5a51 If still issue send me url I will check.
Thanks
Hello, Thank you for answer. I try to change column but still the same.
This my website url https://www.thaifmc.com/
Thanks
Hi,
Please write a custom CSS in Appearance => Customize => Additional CSS
.site-header .site-branding a img {
max-height: 100px;
}
Hi,
I have problum about portfolio link. This my website url https://www.thaifmc.com I update portfolio ( change name to product ) but have a problum when I click link to see product detial that stow 404 error. How to do for edit ?
Hello,
Please re-set permalink
Thanks
Hi, May I ask if Elementor plugin is the pro version? and what limit yet there is to the packed free version? Thanks
Hello, We used free version all features are done by custom addon so not need pro version.
Thanks
Just bought your plugin : Elementor is not working at all… There is conflict with your main plugin “Zugan Core”.. got a full white page when trying to edit a page. So impossible to edit anything on our website. We tried everything (increasing WP memory limit, activating the anti conflict option in Elementor : nothing. We can edit with Element only if we deactivates your Zugan Core plugin… So then we don’t have any options for the page. Please help us to fix this on your theme and our website. Thanks for your support
Hello, Please check server PHP version make sure 7+ yes after memory increase it work. Send me url, WP admin & FTP access support@radiustheme.com
php version is 7.3, memory limits is 128M. When deactivates your main plugin Zugan Core, Elementor is working (but we don’t have any “modules” from Zugan. So impossible to work for our website..). We sent you a support ticket with everything in order to fix the issue. Thanks for your support.
I just tested I can edit Home page and Inner Page see mail reply with screenshot. Please try from another browser or clear cache.
Just applied this try now https://docs.elementor.com/article/184-cant-edit-with-elementor
Hi can you help me cancel what I have purchased and refund my money back
Hello, Thanks for purchasing our Theme. Do you face any issue to set up? Please tell me specific reason.
Please send me site url admin & FTP access I will check & import demo for you mail support@radiustheme.com which home page you want?
How do i cancel the theme I purchased and get my money bacl. thanks
Replied you another message
Hello I am getting an error when trying to install demo content:
Oops, Unyson Backup requires PHP Zip module but it is not enabled on your server. If you are not familiar with PHP Zip module, please contact your hosting provider.
I already installed the Archive Zip from Cpanel on my Godaddy account, kliled PHP processes, and still gives me this error. How can I fix this?
Hello,
Please send me site url admin & FTP access I will check & import demo for you mail support@radiustheme.com which home page you want?
