1952 comments found.
When are the sober plugins templates for woocommerce going to be updated and when will the new wpbakery update be included in the new theme files?
Many thanks, Sophie
Hello,
In the latest update, we included the latest verison of WPBakery Page Builder plugin. We will update the theme soon to update WooCommerce template files.
hello, do your template suitable for skincare/cosmetic products which have variant options?
Hi,
Yes, it is completely suitable for Skincare/Cosmetic products. We have customers who are using this theme for that type of products.
Hello,
I searched the comments but couldn’t find an answer to this. I’m using a sober child theme and somehow some CSS is being included in the header which is applying a “a:visited” colour to some links.
The CSS being added to do this is appearing in a section with this opening tag: <style id=’sober-inline-css’ type=’text/css’>
IS there a good way to override the CSS that’s setting the visited link colour? a:hover, a:visited{font-weight: 400;color: #549382;}
Thanks.
Hello,
You can change this CSS property in Appearance > Customize > Typography > Main.
If you need more help, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.comThank you
That worked – sorry I didn’t find that myself. Thanks so much.
You’re welcome. You can check the online documentation for the most udpated information about the theme and how to use it.
http://docs.uix.store/soberKind regards
Hello , i would like to by Sober theme but i have to make sure first that it is compatible with ” alidropship Woo Plugin” , i wrote to them and they answered the following:
“Alidropship Woo plugin is compatible with standard Woocommerce theme – ( https://alidropship.com/themes/).
But we can’t guarantee that any theme would be compatible, because some of theme developers rebuild or delete some hooks in default source code of WooCommerce. We base our plugin functionality on official WooCommerce docs. And we haven’t removed any hooks – we just modernize as we wish the layout which WooCommerce provides by default “
so i would like to know Sober theme meets those criteria ,
Thnx in advanced Hassan
Hello,
In this theme, we don’t remove or edit any hooks of WooCommerce. We didn’t test the theme with that plugin, but we have some customers are using it with Sober. We think it will work on your site too.
Hello,
All of my product swatch attributes and product variations have been lost.
I can’t pinpoint when this happened as my client updates the site now and again and has only just noticed the error. The product link attached did have seven variations and now as shown has none, this has happened to our entire catalog of products.
https://gingerjarfurniture.com/product/bink-mobile-media-table/See screenshot showing all attributes lost: https://www.awesomescreenshot.com/image/3885080/84f1aef6d98f583983461190ef4f1f51
It used to look something like this which is a sister site with very similar products (which has not lost it’s attributes or variations): https://www.awesomescreenshot.com/image/3885082/7b2786a15d5760ba33952105e1fcf4e6
I don’t know what could solve this? I’ve left everything as it was when I was given it as I didn’t want to change/update anything that could of given me a clue to how the issue happened.
If you need any more information please ask.
Hello,
It’s weird that product attributes can be lost when your client update the site. I’ve never seen the same problem before. I think this is a problem of plugins. At this moment, we have more than 3000 customers and no one has the same problem when updating the site.
You should contact your hosting provider and ask them to restore the most recent backup of your website.
are there any option coming soon for latin-ext for google’s subsets on customisation page? how to do that manually. some words are messing up with your theme as i am not able to pick latin-ext like on other themes.
Hello,
By default, Sober loads latin and latin-ext for all Google fonts. you don’t need to select that subset for Google fonts. Please open a ticket on the support site if you found it doesn’t work on your site. Our supporters will help you check it.
http://uix.ticksy.com/Thank you.
Hi, we are using the theme since month and are very happy! Now we want to build our pages using Gutenberg. But we figured out that the “full width” option in Gutenberg is not available in Sober. Is there a way to unlock it in the theme? Thanks!
Hello,
Due the limitation of Sober’s layout, we can make it support the “Full width” option of Gutenberg at this moment. But we’re develop a new version for this theme. In the next update, we will try to support this option in Sober theme.
Thank you
alright, thanks for the fast response. That would be awesome!
FYI: sober addons update from 1.3.17 to 1.4 hangout my site running theme 2.1.0
Hi,
Please update the theme to version 2.1.1 first. Then you can update Sober Addons plugin.
Demo not working http://prntscr.com/mojdvp
Thank you for your feedback. You can check the demo here:
http://demo.uix.store/soberI am planning to buy the theme but is it possible make a product page like in the link below on desktop version only. especially the image gallery style add to cart and product name, image thumbnails. Could this modifications possible? I am willing to pay more to have that product page version on Sober theme.
https://www.article.com/product/10992/culla-oak-benchWe’re sorry but this Sober theme doesn’t have product layout like that. It is pretty complex to modify the theme to have that layout. You can use the WordPress Customization service of Envato Studio to hire a developer to help you customize the theme.
Hi. Wp Instagram Widget is out of date and not supported anymore. During installation I was enable to find source. I read that you are developing a new widget but during this case what I’m going to install to make the theme run properly. I have a one widget missing
Thanks.
Hello,
We’re sorry but at this moment, there is no alternative solution. But we’re going to release the new update soon.
hi,
i want to stop live search. Is it possible?
We’re sorry but at this moment, there is no option to disable the live search. You can remove the search icon only.
Hello, i have a problem with the plugin “WooCommerce Additional Variation Images” by Woocommerce. It doesn’t show the variation gallery images. I tested it with the twentyseventeen theme and it worked fine so it is a theme related issue. Can you help me fix this?
Hello,
We’re sorry but that plugin is not compatible with the Sober theme. At this moment, we have no solution to make it work with this theme.
Can i turn off the bottom tabs on the product details page. you know the additional details and reviews tab
Those are default tabs of WooCommerce. You can use this plugin to remove them.
https://woocommerce.com/products/woocommerce-tab-manager/or this free one
https://wordpress.org/plugins/product-tabs-manager-for-woocommerce/Hi The WP Instagram plugin that this theme needs has been removed from wordpress and is now being flagged as a serious problem with Wordfence
Thought I would let you know
Hello,
Thank you for your feedback. We are going to remove this plugin from the recommendation list of Sober. Then we will develop a new version for this theme. All these changes will be included in the next update.
Thank you
Hello,
I have few questions to ask about the product display pages.
1. Basically, we are going to sell T-shirts online and for that I am adding size variations to the product, the drop-down appears in the center and the clear button appears right below the drop-down. I want it to appear next to the drop-down as it will save some space. How can I do that? https://snag.gy/G6JXn4.jpg
2. Instead of drop-down can I add tabs (like small boxes)? https://snag.gy/hgBF8M.jpg (something like this)
3. When I am on the shop page and click on the product listings it opens as a pop-up and when I add it to the cart the product page opens. How can I stop redirecting it to the product page?
4. On the product page, the gallery images are coming one below another which is increasing unnecessary scrolls. I just want to have left right arrows exactly like the product pop-up. How can I do that? https://snag.gy/PWlqmF.jpg
Waiting for your response!
Thanks, Abhiraj
Hello Abhiraj,
Regarding your questions.
1. We’re sorry but it impossible. There is no complete solution to place that text next to the dropdown.
2. You can follow this documentation to create variation swatches for your products.
http://docs.uix.store/sober/#/shop/variation-swatches3. You can enable the ajax add to cart for the single product to stop this redirection:
http://docs.uix.store/sober/#/shop/product?id=ajax-add-to-cart4. You can change the product layout in Appearance > Customize > Shop > Product.
http://docs.uix.store/sober/#/shop/product?id=change-product-layoutIf you need more help, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
How can i edit a category page as WP Bakery doesnt seem to do anything – cheers
Hello,
We’re sorry but WPBakery Bakery Page Builder doesn’t support to edit the category page. The layout of the category page is fixed in template file of the theme, you can’t edit it.
Hi, i can’t update WP Bakery from 5.6 to 5.7, how can i update it please ?
Hi,
You can simply detele this plugin then install it again in Appearance > Install Plugins to get the latest version.
How can i make the round variation options larger because at the moment they cannot fit the XXL and XXXL sizes
https://prnt.sc/mk3kfmI really would like these larger with the space between them made smaller
Cheers
Hello,
This issue is fixed in the latest version of Sober. Please check and make sure you are using the latest version.
Thank you
Thanks but how I update it, my theme is currently saying it is Version: 2.0.22, even though i have downloaded the latest version and ftp the files over.
Thanks
At this moment, the newest version is 2.1.0. You can follow this documentation to update the theme:
http://docs.uix.store/sober/#/update/update-themeThanks
Can i change the preloader for this theme
Hi, I seem to have a lot of wasted space, to the right-hand of my product using product style 3 and also this is causing my product options when in 1024×768 to layout singularity vertically. At most all I can get is 3 product options in a row using a UHD display
Is there anyway I can i can use the space on right-hand side or make the space between the product options much smaller
https://prnt.sc/mk03gzWell, it appears that I am missing this whole section
https://prnt.sc/mk0pf0What settings do i need to get this bit working
OK all sorted