363 comments found.
Hello Awesome theme, Please where do I edit the Order Tracking Form link on the desktop version, it keep redirecting to your demo site Order Tracking Form instead of my site, Also I imported demo 5 the buttons colour and cart colour are red instead of green… Please where do I edit them?
Hello Yottamart,
Please send me a ticket support here: http://support.apusthemes.com
Thanks so much for reaching out, I have modified the possible changes, I found them at Theme Options
Yes, if you need any support, please send a ticket
I’ve downloaded this theme from envato market free items. my question is that for how long I can use this theme with Item Purchase Code: FREE. Is there any problem in future using this theme….?
Hello,
You can use the theme, but we will not support for free download.
Best Regards!
can I update this free theme through wordpress admin panel…?
Hello, You can not update the theme. You can only update the theme when buy it
ok thanks
You are welcome!
i have this theme since 5 month. Recently we updated the theme to the latest version.Since then we have this issue.. account menu (Header menu) doesnt appear anymore Main menu text color have changed to become transparent..
It causes us a big blow since we are an eccommerce shop
Hello matiti,
Please send me a ticket support here: http://support.apusthemes.com/
already done, with screenshot .;My mail tdzime@gmail.com ...our url is olatano.ga
I see you have not purchased the theme yet. Please purchase the theme to get support
theme purchased..u can check.. Now the website is completely down…this is huge financial blow for our business..Please fix it..Ive sent ticket
Hello,
Thanks so much!
Please send me a ticket support here: http://support.apusthemes.com
already sent you ticket #000291
hola !! fantástico theme!! me gustaría saber antes de comprarlo! si los usuarios registrados osea gente normal puede vender sus productos? no me interesa vender yo ! quiero que la gente venta y compre entre ellas en la pagina ! este theme me sirve? o cual me recomiendas?
Hello lucasnestor2000,
Please write English language. I don’t understand your language.
Best Regards!
existe google traslate!!!! para la proxima vez!!!
Hello !! fantastic theme! I would like to know before buying it! Registered users? I’m not interested in selling myself! I want people to sell and buy between them on the page! Does this theme work for me? or what do you recommend?
Hello,
Do you want to use multiple sellers ?
They upload products to sell ?
You can use Dokan multiple vendors for that function
Best Regards!
I have been using your theme for the last 6 months and was working fine then suddenly the shopping cart disappeared from the website completely! I don’t understand what kind of update you made to the theme that caused such a fatal error strongly affecting our business.
please take into consideration, its gone from header and all website as well, customers can’t add product to cart now, we didn’t do any changes lately nor install any new plugions and the cart page is setup and chosen by woocommerce
Hello meliafashion,
Maybe you have enable Catalog Mode. You need go to Admin Panel > Theme Options > Shop Settings to disable Catalog Mode
If you need any help, please send a ticket support here: http://support.apusthemes.com
presale:1-support rtl? 2- if I buy your theme and dokan buisness plan then do you have a customization service to convert website to android and ios applications?
Hello Fatima85,
1) The theme is support RTL.
2) Sorry we can not create android and ios applications. You should find a App developer.
Best Regards!
Hi apus, how to hide display mode (grid and list ) on product category?
Hello rezhart03,
Please send me a ticket support here: http://support.apusthemes.com/
wow lovely template it really cool i downloaded it free hope i can get little support i have problem installing via ftp since wordpress one click can’t take the large size can i get help please?
Hello klyceworld,
You should purchase the theme to get latest version of theme.
We have updated very many things.
Best Regards!
oh great! will i get installation’s support? and will it work perfectly well on wp 5.0?
Hello klyceworld,
We will support if you have any problem or question.
the theme is supported WP 5.0
Best Regards!
Why apus deal can’t be used in variable product?
Hello,
That is function of WooCommerce. It’s only work with simple product
Hello friends, very good template, just that I need your help to change the image of the shopping cart, by default I installed a shopping bag, but I need the image to be a supermarket cart, the classic let’s say it that way. Thank you very much in advance for your help.
Hello, Please send me a ticket support here: http://support.apusthemes.com
I have purchased theme and trying customize theme but theme is very slow and does not work well. on themeforset display so many home pages. but after installing i see only one that not able to customize.
Hello myluxestore,
Please send me a ticket support here: http://support.apusthemes.com/
Hi apus, how to enable add to wishlist on single product detail?
Hello rezhart03,
Please send me a ticket support here: http://support.apusthemes.com
dokan is included or i have to purchase individually?
Hello kmjamal,
If you want to use pro version Dokan, you have to buy it.
Best Regards!
thanks for your quick response. If i buy the pro version and i need some customization you do it for me? of course for a fee
Yes, i will customize for you
this item is a modern wordpress theme for eCommerce , thanks you
Thanks successwp so much!
Could you vote the theme 5 star ?
And if you need any help, please send me a ticket support via: http://support.apusthemes.com
Best Regards!
I can’t import demo data “Failed to import!
[object Object]
How to fix it ?
Hello Vendorpace,
You need contact to server administrator to increase: max_execution_time => 180 and upload_max_filesize => 64M
After that you need reset your WordPress to reinstall theme + demo data.
Best Regards!
hi there
i installed you’r theme and demo is run but demo 7 & 8 dont available .
2 ) how can i controll brands in pages ?
please help me
Hello successwp,
Please send us a ticket support here: http://support.apusthemes.com
Call to undefined function dokan_get_option() in /wp-content/themes/yozi/inc/vendors/dokan/functions.php on line 57
how to get rid of this error , on installing dokan core plugin its crashing the whole wordpress.
generating 500 error while crashing the wordpress
what’s causing this error ?
Hello,
Could you please send me a ticket support here ? http://support.apusthemes.com
We will check and give you solution.
Best Regards!
Ticket Number: #000023
Hello brandskey,
We will check it soon.
Please wait
Hello! How can I change a background color or image of the theme? When I go to Appearance—Background—General I cannot do any changes as there are only 2 options dark or light. Thanks in advance
Hello Adalance,
Please send me a ticket support here: http://support.apusthemes.com/
How to register by phone ? please help
Hello shamimrezabd,
Sorry the theme is not supported
Can i edit copyright on footer theme ?
If not, it’s okay.
Hello Vendorpace,
Yes, you can edit copyright in footer.
You need go to Admin Panel > Apus Footer to edit footer that you are using
Best Regards!
Thank you
You are welcome!