355 comments found.
Salaam Dear How are you doing thank you so much for this nice theme, I just saw that you make a new update short time before, and we want to download the theme from our ‘envatoelements’ account, just I need to know about it please, 1- is this update active also on your theme in envatoelements 2- the theme features shows less features in envatoelements !! is that possible ? also there it showing that it’s compatible with WordPress 4+ and tested up to version 5.1 but her it’s showing that it’s tested up to version 6.2.x. please give advice and clear to me I feel it’s confusing me thanks
do you think you can get this theme in elementor version?
Hello,
Sorry the theme is only for WPBakery
Hello Apus theme … I normally get your themes via elements and run and test before purchasing on here for support , one question though which is giving me issues before I purchase , the best sellers Apus products module does not work … It shows products but it does not reflect sales … is this fixed in the version on here before I purchase…mark
Hello,
It’s working fine, You should check again.
Hi! Thanks for this amazing theme, is it possible to add Elementor Page builder compatibility in the future?
Hello,
Sorry this theme is only compatible with WPBakery page builder
Hi. I’ve installed the theme, but I can’t import demo data. Additionally, when I installed WPBakery Visual Composer plugin, my website had a critical error and can’t access even the wp-admin page. I had to go to cpanel and delete js_composer file from dir plugins to come back. How can I fix these issues? I can’t submit support ticket (i can’t find any ‘submit’ button
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
Hi ! I am interested to buy this theme , is it multilingual supported ? Thanks
Hello,
Yes, the theme support multiple languages
I could not import demo data, always I am getting this error https://prnt.sc/ZyTjGLndkud8
Hello,
Send us a support ticket here: http://support.apusthemes.com/open.php
Hello,
In theme documentation page, configuration fields look like this and they have dropdown: https://i.postimg.cc/RZkNjm74/page-conf-1.png
On my theme there is no drop down i have to type these options and i dont know them. https://i.postimg.cc/N0R5tnDT/page-conf-2.pngCan you provide me fix or at least send me list of options so i can type them.
You have to install plugin CMB2
Please send us a support ticket here: http://support.apusthemes.com/open.php
Thank you FIxed
Hi, regarding multi currency switcher, I have tried 3 different plugins (with 1 USD first currency and ARS second currency 110 ARS), and every plugin shows the same issue.
It only shows the correct amounts in the individual product prices, then multiplies by other unknow numbers showing very elevated and incorrect amounts in cart and checkout…do you have a fix for this??
Hello,
You should use a multi currency switcher plugin for WooCommerce
If you need more help, please send us a support ticket here: http://support.apusthemes.com/open.php
Best regards!
Hi, is it compatible with other language plugin besides WPML ?
Hello,
Yes, you can use WPML for multiple languages
Best regards!
What I intended to ask is if you can use another plugin for multilanguage, not only WPML, thanks in advance.
You try to use Polylang
Sir, the visuals of the menus are not very good. Are you going to give it a more modern look? If you promise to make it look nicer in future updates, I’ll buy it.
» https://prnt.sc/6bnFZSsd6DNK
for example, it could be like this: https://prnt.sc/3_GduEPfuJlC
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Best regards!
Can users sell products?
Hello,
If you want to user submit and sell his products. You can use Dokan plugin for it
Hello. I bought by mistake another licence. I requested refund , but did not receive a message. Or the refund.
Hello,
Please let me know more details ?
I will check and give you solution
I bought this Yozi theme and forgot about it that i had bought it. Then I bought again and saw i had 2 licenses. That is why I asked for refund 8 days ago. But no responds.
Hello,
I see your purchase was refunded. You should wait for Envato process it
Hello. Envato did not refunded. I asked why and they told no refund if bought by mistake. Please!!
Hello,
You should contact to Envato. I’m only author
Best regards!
Hello i have installed the yozi theme in my website but check the header space i want to reduce it how can i reduce it ??? https://www.sakdeals.com/
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/open.php ?
Supporter will check and help you
Best regards!
No one Buy this theme pls.
Hello,
If you have any problem, please send us a support ticket here: http://support.apusthemes.com/open.php
Best regards!
hi , can i use the theme for others products ( like foods…) instead of tech products ?
Hello,
Yes, it’s possible
I think it’s nice with Food category
Best regards!
Hello i have bought the theme but te checkout pages is not working when i click chekout then its rediect to the home page kindly check and let me know how to fix it https://www.wallcarry.com/
Hello,
I think you have enable Catalog Mode (disable cart, checkout feature)
You need to go to Admin Panel > Theme Options > Shop Settings to disable Catalog Mode
This theme doesn’t seem to function on any version of PHP 7.1+, Have you had any support requests to resolve this?
Hello,
Please send us a support ticket here: http://support.apusthemes.com/open.php
category icons on menu are not showing just like the demo
Hello,
Could you send me a support ticket here: http://support.apusthemes.com/open.php
Best Regards!
thanks i have been able to do it
i have another need.
please for the home page of the mobile view i would love to hide some display like hide the latest product but i still want it to display on the desktop version as it is, how do i make changes
Hello,
Could you send me a support ticket here: http://support.apusthemes.com/open.php
Best Regards!
Where is option to change footer content? there is no option in widget too. Its urgent
Hello,
You need to go to Admin Panel > WPBakery Page Builder > Settings > Role Manager to set Post Type => Apus Footer
After that you can go to Admin Panel > Footers Builder to edit footer to change
Best Regards!