Hi there,

Thanks for writing in!

Could you please specific more details about the issue? Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi there,

Thanks for writing in!

Regretfully this isn’t a feature offered by Roneous. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.

Thanks for your understanding. Take care!
Danny

Hi Danny, I just checked my email inbox and spam but haven’t received anything. Thsnks

Please let me know if you’ve resent the email. Thank you sir.

Hi! I’ve replied the email, please check your inbox.

Best regards, Danny

Hi! You’re welcome!

Regretfully the portfolio tag isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.

Thanks for your understanding. Take care!
Danny

No problem.. Hope to see it in the next update. Any idea when your next update may be?

Is there a way to have portfolio items searchable now?

Also, where can I change the font and font style for the filters?

Thank you

Hi! We usually release new version in each month, but we can’t specific the data for now.

- To resolve the search issue, please go to your Dashboard > Appearances > Customize > System, and set the “Exclude Pages from Search Results?” option to “No”.

- You can change the filter font by adding the code below to your Dashboard > Appearances > Customize > Addition CSS:

.filters li{font-family: Montserrat; font-size: 11px;}

Or you can change it via Appearances > Customize > Fonts & CSS > Heading Font.

Hope this helps, Danny

Hi there,

Thanks for your info!

1. To disable the uppercase transform, please point to specific page where we can see the text you want to disable uppercase, then we’ll provide you some specific custom CSS code to add into Addition CSS field, for example:

h1 {text-transform: none!important}

.2. The theme use Google Fonts only, we’ll consider to add support for other fonts in next updates of the themes.

For the meantime, you can make use some of the plugins such as:
1. https://wordpress.org/plugins/use-any-font/
2. https://wordpress.org/plugins/custom-fonts/

Or you can check out the article here: https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/

Best regards, Danny

Hi Danny, I´m using the “Start Adventure” theme. In this theme e.g. the menu and the titles are uppercase-formatted. What else exactly I don´t know.

The support of a plugin I´m using told me, that inside your theme the following code is doing the uppercase:

.input-with-label span,label { font-family: Montserrat, “Helvetica Neue”, Helvetica, Arial, sans-serif; font-size: 11px; text-transform: uppercase; color: #28262b; letter-spacing: 1px; font-weight: 400; display: block; cursor: default; }

Please procide me an custom css code to generally not-transform to uppercase.

regards

Hi there,

Thanks for your info!

To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

nav .menu>li>a, .mega-menu .has-dropdown>a, .input-with-label span, label,.widget .title, .widgettitle,.tabs span, .uppercase, nav .menu >.menu-item-btn >a, nav .offcanvas-menu >.menu-item-btn >a, .btn, .woocommerce #respond input#submit, .woocommerce a.button, .woocommerce button.button, .woocommerce input.button, .woocommerce #respond input#submit.alt, .woocommerce a.button.alt, .woocommerce button.button.alt, .woocommerce input.button.alt, .woocommerce a.added_to_cart, .cart_form, .bbpress button[type="submit"], .bbpress input[type="submit"] {text-transform: none!important;}

For other elements such as Icon box or Heading, you can change the text-transform in the Font Options as in the screenshot here: https://i.ibb.co/YLkTj94/ib.png

Hope this helps, Danny

Hi there,

Thanks for writing in!

Yes, we’ll send a notification email on next updates of the theme. You can update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

Also, please make sure you’ve activated the TLG Framework plugin after the theme update.

Then you can click on WPBakery Page Builder button to use the page builder editor: https://i.ibb.co/jzBBN6R/wp.png

Hope this helps, Danny

Wow, It’s worked thank you so much for a quick solution.

You’re welcome

Hi there,

Thanks for writing in!

The Instagram sharing function isn’t available as you can see in the article here: https://stackoverflow.com/a/30542068

But in case you want to add more button in sharing button in post, you can add it in the inc-sharing.php file in themes/roneous/templates/post folder.

Best regards, Danny

Hi there,

Thanks for writing in!

About this issue, you may want to have a look at some 3rd party plugins such as: https://wordpress.org/plugins/yith-woocommerce-featured-video/

Or you can read more in the article here: https://www.woobeginner.com/add-video-woocommerce-product-page/

Please note that we haven’t tested those plugins with the theme, so you can try by yourself to see if this work for you.

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, you can change the Header Layout option at bottom of the page editor as in the screenshot here: https://i.ibb.co/TcrMDs7/hc.png

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

That’s great. Thanks so much. However, when I do that, it now creates a large white space above the transparent menu. No logo or other text needed. Just a centralised menu. Sorry! Thanks for help.

Hi there,

Yes, if you are using the transparent center menu layout, you’ll need to add Featured Image or Single Header element with a background image so you can see the menu. If you use the Standard center menu layout, there will be a white background menu instead.

In case you’ll need any other help, please feel free to ask us in the support forum as in the links above.

Best regards, Danny

H there,

Thanks for writing in!

To resolve this issue, please go to your Single Header element settings, and set the “Background position” in Header Background Options to “default”.

Or you can add the code below to your Dashboard > Appearances > Customize > Addition CSS:

@media (max-width: 600px) {.tlg-page-wrapper .header-single .background-content {opacity: 1!important;}}

Hope this helps, Danny

Thanks! very helpful!

You’re welcome

Hi there,

Thanks for writing in!

We’ve just release Roneous 1.6.3 which included the latest version of Revolution Slider plugin. so please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

Also, please make sure you’ve activated the TLG Framework plugin after the theme update.

Then you can click on WPBakery Page Builder button to use the page builder editor: https://i.ibb.co/jzBBN6R/wp.png

Also, you may want to have a look at our FAQs here: http://www.themelogi.com/tickets/topic/faq/

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Hope this helps, Danny

Hello Danny, in your FAQ/knowledgebase i couldn’t find anything related to the issue i am talking about. The API key is well configured, the problem is that the infowindow used to display the place name in the latest version of the google maps element for visual composer is hidden by default, and, as clearly explained in the question, this leads to a empty map with just a marker on it, and no info until the user clicks on the marker.

I just need to have the name/address of the place referenced by the marker in a google maps visual composer element. This was the default behavior in the previous theme version, i am currently still using it in some websites.

Installing the latest version of the theme, the google map widget/element in visual composer changed, it’s now different and there is no way to use the old system, and also no way to get the place name displayed by default. what should i do to have a simple google map with the address visible by default ?

i think will end up installing a older theme version if this can’t be fixed quickly in the current version, i’m wasting hours just to set up a simple google map address and have it displayed in the map without user interaction

Hello again, in the meanwhile we found a “workaround” using the simple iframe for google maps embedding, it’s enough for now!

i’ll report with a more detailed explanation on your support system as soon as possible

Hi there,

Thanks for your explanation and I’m glad you sorted it out!

The map address & info will be displayed when you click on maker icon, we’ll consider to add the feature to allow address automatically displayed by default.

Best regards, Danny

Hi there,

Thanks for writing in!

To resolve this issue, please have a look at our FAQs page here (in Question 2): http://www.themelogi.com/tickets/topic/faq/

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, please have a look at the skype documentation here: https://docs.microsoft.com/en-us/skype-sdk/skypeuris/skypeuritutorial_webpages

Hope this helps, Danny

Hi there,

Thanks for your reply. I ‘m sorry This is not helpful for me. Your wrote your theme and suppose to know what , I and other clients should put in the URL box for Skype ? I mean the type of code without spending time to understand how bill Gates built microsoft and buy skype later.

Is it something like That: Skype:myskypeID?chat Skype:my_skype_ID?call or Call or `SkypeButton_Call_#my_skype_ID, SkypeButton_Call_#my_skype_ID`

Thanks for your reply and hope other clients will benefit to your clear and promt answer. By the way congrat. for the great work!

Best,

Hi there,

Thanks for your info!

Yes, you may want to have a look at the article here for the Skype URL tutorial: https://mycyberuniverse.com/create-html-link-that-starts-skype-call.html

Best regards, Danny

Great! What about adding Image or Widget to the mega menu?

- Thanks, Manjusha

Hi there,

Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.

Thanks for your understanding. Take care!
Danny

Okay…. Hope to have this feature soon…

- Thanks, Manjusha

Hi there,

Thanks for writing in!

You can copy/paste the code in Text mode of the editor as in the topic here: http://www.themelogi.com/tickets/topic/how-to-install-individual-demo-pages/#post-1812

Hope this helps, Danny

Hi there,

Thanks for writing in!

The theme should appear in the Downloads section. If the problem persists, you may want to ask support in the link here: https://help.market.envato.com/hc/en-us

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi there,

Thanks for writing in!

Please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update

When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

Hope this helps, Danny

Hi there,

Thanks for writing in!

Please find below the answer for your questions:

1. Yes, it’s simple. You can have a look at the theme updates instruction here: http://www.themelogi.com/knowledge/#theme_update

2. You can build any pages with the page builder in our themes. If you want to sell your products, you may want to use Woocommerce plugin with the theme.

3. The theme is translatable, but we don’t include WPML in the theme package (we include WPBakery Page Builder & Revolution Slider), if you want to use multiple language, you can use WPML or Polylang.

Hope this helps, Danny