2212 comments found.
Hey there, we currently use a theme which allows us to use custom color swatches. Can this theme do this as well?
Hi,
Yes, you can do this.
Best regards
Hello. I have a problem with my loading speed page. I did all i could to improve speed using gtmetrix.com but nothing worked. Until i realized and test your demo website speed. https://gtmetrix.com/reports/wokiee-demos.myshopify.com/Qkbnkmvp It takes 11s to fully load the page and there is a lot of problems listed. I really enjoy your theme but this is a major problem right now. Are you going to update this soon? Thanks, Arthur.
Hello, thank you for your purchase.
Please, launch off settings on little products – http://portotheme.com/shopify/wokiee/doc/iv-06-settings.html#eq6http://joxi.ru/EA44bxptow49OA
Also you can try to use smaller product images. Large images slow loading.
Best regards
For up sell, cross sell, bundle, discount quantity. which apps do you recommend for your theme ? Thanks
Hello,
Thank you for your purchase. We are thinking about creation our own apps. But of course we need some time. Referring apps form other developers – we didn’t test them. So, unfortunately we can’t give you exact recommendations.
Best regards
Hello! I just bought the Wokie theme and I’m trying to set up the required settings, unfortunately, after selecting my preset code; I couldn’t save the changed code of setting_data.json file; here is the errors that showed up after changed the code / Error: Invalid type value for block ‘1512730751906’. Type must be defined in schema Error: Invalid type value for block ‘1512732251738’. Type must be defined in schema Error: Invalid type value for block ‘1512734244328’. Type must be defined in schema Error: Invalid type value for block ‘1512735359647’. Type must be defined in schema Error: Invalid type value for block ‘1512737701841’. Type must be defined in schema Error: Invalid type value for block ‘1513760820453’. Type must be defined in schema Error: Invalid type value for block ‘1517579484161’. Type must be defined in schema Error: Invalid type value for block ‘1513761234395’. Type must be defined in schema Error: Invalid type value for block ‘1513761237522’. Type must be defined in schema Error: Invalid type value for block ‘1518595634880’. Type must be defined in schema how can I solve this ?
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to check your issue.
Best regards
Can hide the “go tp top” arrow? thanks
Hello,
I think our developer can provide required recommendations.
Bets regards
will cost more? or free?
i think not. but you should be familiar with css/js/liquid editing.
Can the Wokiee theme add description and picture on the collection page?
Hello,
Do you mean adding abnners?
Bets regards
Yeah, i mean banners or description to describe the collection
yes, we have this option
ok, thanks
The product type# 1: https://wokiee-demos.myshopify.com/products/copy-of-copy-of-waffle-cotton-blend-hoodie can you let the picture stable in this layout like this link:https://wokiee-demos.myshopify.com/products/product-layout
Hello,
Thank you for the interest to our item. I think our developer can provide required recommendations.
Bets regards
will cost extra fee?
i think not. but you should be familiar with css/js/liquid editing.
thanks, so with langshop there isn’t any problem right? and which apps are included in? thanks
Hello,
Thank you for the interest to our item. There shouldn’t be problem with langshop. Everything that you see on our demo is included in the source package. You don’t need to pay extra for apps.
Bets regards
How to update the theme from old version to new version instead of uploading the entire new version?
Hi,
Thank you for your purchase. You can find all necessary instructions in the folder update.
Best regards
Is it $ 49 or $70 ?
Hi,
Thank you for the interest to our item. Price is $49. Where did you see $70?
Best regards
There is option to install the theme for $ 70. i’m trying to upload the file on shopify , but the file too long . Please advice.
Did you already buy our item? There is no “purchased” badge with your nickname…
Best regards
yes i already paid before few hours. if you want i can send screenshot payment confirmation.
yes, please send me screenshot.
Best regards
send your email plz ?
where can i send you the Attachments?
؟
email sent, please check and confirm
you bought not Shopify theme. You bought magento theme. Please, recheck.
Best regards
not working on shopify?
can you please explain?
Best regards
any solution??
i want shopify theme, so i lost my money???
i will not use it for anything, please help.
you can buy shopify version and after that send refund request for magento. Magento refund can be approved only after shopify purchase.
Best regards
ok , i will do , but i wish will refund magneto version after that .
how can i send a refund request to magento after i purchase shopify version?
is there any email for refund?
i have sent you instructions by mail.
Best regards
ok thank you so much for your support.
magento request refund was aproved.
i’m trying to download wookiee shopify it gives Failed virus detected .
hm. What antivirus software do you have? Can you try to make download from other computer?
Best regards
Hello, how do I remove the checkbox “I agree with the terms and conditions” in every cart page & popup?
i found it! my bad
thank you!
I have v1.0.7 how do I update to 1.0.8 without messing with the code i edited already. It says only new install, does that mean I need to replace the whole theme?
with the other versions i understand that i need to follow the steps in the videos provided but just confused about the update from 1.0.7 to 1.0.8
hi,
thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Hi guys, we wanna try your theme for our next project, before purchasing we have some question about 3part integration. In your theme for translation u have weglot but the montlhy cost it’s really expensive, if we want add langify or langshop it’s possibile? is any problem for integration?
Hello,
Thank you for the interest to our theme. There shouldn’t be any problems with these apps. If you will have them, our developer will be glad to resolve issues via our support system https://www.portotheme.com/support/ We can provide 20% discount for weglot if you want.
Best regards
Hi, the product image on the collection page is not visible on Explorer 11 but Chrome is OK. How can I manage it??
Hello,
Thank you for your purchase.
Do you see the same problem on our demo? Or is this your local issue? Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
I can’t find the HTML for the add to cart button. I’m trying to integrate the Spreadr app
Hello, Sbsouls.
Thank you for your purchase. I can send you html version. Please, give me your mail.
Best regards
sent by mail
Hello, I have a question, how do I install the theme updates?
Hello,
Tank you for your purchase. Please, find in the source zip with updates folder. There you will find instructions for the update for each version.
Best regards
Hey I have a theme I want to update, Because of the Product variant thumbnail images not changing, you added that new feature, but is there a way to update my them with that feature without having to redo the whole website again? Can I take the new coded you added and paste it in place of the old one or do I need to update the whole theme?
Hello,
Thank you for your purchase. Are you asking abour collection page or product page?
1) You can find any information required update in the source package.
2) You can also submit any technical questions in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
