171 comments found.
I have problems with my website entries, all entries (new and demo) give me the following error “Not Found
The requested URL / 2019/07/23 / know-the-benefits-that-children-get-to-practice-tennis / was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. “
Solved, thank you
Greetings, when I want to activate the demos I get the error “Internal Server Error”, solution?
Hi,
The issue can happen with some hosting packages or server configurations. Please keep in mind that In general import process is incremental – meaning that it will take off right where it stopped – so you can repeat it as much times as needed until it finishes. You can open the media library in another tab and refresh it from time to time while the import is running in another tab. The number of items in the library should increase if the import is running properly. Sometimes it takes several dozens of reruns – it really depends on the server settings.
If the number of items in Media Library does not increase while import script is running, please send us site url, wp-admin and ftp credentials and we will take a closer look at what is going on.
Thanks in advance.
Kind regards,
BoldThemes team
Solved, thank you
Hi, I’ve a problem with other page of BASKETBALL demo, please help me. I can use only the first page but the other pages are not working.
Hi,
Can you please explain what is the issue with other pages – if you are getting 404 error while navigating using main menu – please do the following – Go to Settings > Permalinks, and click save changes.
Let us know if this resolves the issue.
Kind regards,
BoldThemes team
Notice: Undefined variable: fields in /home/gibwork123/public_html/wp-content/plugins/wp-about-author/wp-about-author-admin.php on line 158
And I have the latest Bold builder Version: 2.2.6
www.lynxfc.com
I have it in maintenance mode
Plugins causing the issues – please ignore
Hello,
1. Does this theme support Greek language and Greek characters without any plugin installation? 2. Can I have Greek and English website?
Thank you
Hi,
Thanks for contacting us. The theme supports the entire Google Fonts collection, so if you choose a Google font with the Greek set, it will work without problems. Yes, you can have Greek and English website, but you will need third party multilingual plugin such as Polylang or WPML. The theme is compatible with both.
Kind regards,
BoldThemes team
Hi,
Is this theme compatible with Wordpress 5.2?
Thanks, Nancy
Hi,
Yes, Oxigeno theme is compatible with WP 5.2
Kind regards,
BoldThemes team
Hello,
1. Does this theme support Polylang? Can I have Thai and English website?
2. Does it come with a booking system, for booking classes?
3. DOes it use any compose plugin? like wpbakery
Thanks
Hi,
Thanks for contacting us.
1. Yes, the theme supports Polylang and yes you can have Thai and English website provided that you install Polylang
2. No, it does not come with the booking system, you will have to use third party plugin for booking.
3. Yes, it uses Bold Builder as a page composer.
Kind regards,
BoldThemes team
I’ve submitted two tickets and I haven’t received a response yet, please respond to my inquiry!
Hi,
We have answered to your tickets. Please be aware of the following: on work days we answer the incoming tickets within 12-24 hrs (exceptionally within 48 hrs). When tickets are submitted on non-working days they are processed the following business day. Note that we are located in GMT+1 time zone.
Kind regards,
BoldThemes team
How can I enable RTL as an option and make it the primary language, but also give people the option to switch to LTR (english), is there a tutorial or a guidance that I can have? thanks.
Hi,
In order to do this, you need to either create a multisite WordPress instance – https://codex.wordpress.org/Create_A_Network and use each site for different language version or use a third party plugin which will enable this – WPML – https://wpml.org/ or https://wordpress.org/plugins/polylang/
Themes in general do not have out of box support for multi language.
Kind regards,
BoldThemes team
Thanks for responding. The theme is mostly built with Bold Builder and that’s where my concern lays, I’m wondering if WPML is going to translate the Bold Builder elements that the theme uses before I make my purchase, please let me know, thanks.
Hi,
WPML just offers you the framework for the equivalent language version of the pages, posts and custom post type posts. WMPL will enable you to create the same layouts in different languages using Bold Builder and to translate the copy into respective languages.
Kind regards,
BoldThemes team
Hi guys, Pre-sale Question: Is it possible to use this theme with BuddyPress plugin or some LMS plugins like learndash or sensei? ..and with which other of your themes? ..Thanks!
Hi,
Thanks for reaching out. Currently, our themes do not support styling of BuddyPress or third party LMS templates. So, you should be able to use them, but you will need to style their templates on your own.
Kind regards,
BoldThemes team
Hi, A pre sale question: I would like to know how works the fixture and results editor/update (back end). In the past I have used Sportspress plugin, but you need to update/edit players or team one by one. Any chance to see how works on you
Hi,
Tables (results and standings) and updated by pasting csv structures – once you paste a csv into the field, it will be converted to a table on front end regardless of its structure.
Please take a look at table section of the following page: http://documentation.bold-themes.com/oxigeno/theme-shortcodes/
Kind regards,
BoldThemes team
Hi, I’m interested in buying your theme but I was wondering if it supports ‘RTL’? thank you.
Hi,
Thanks for reaching out. Yes, the theme supports RTL.
Kind regards,
BoldThemes team
Hello buyed it, absolutely great work! Really a nice theme top work! Thank you! Everything works easy, fast and perfect. please just tell me shor thow to change the Text on the blog pages in the header, its the only thing we cant find…
thank you!
Hi,
Thanks, glad you like it – the text you are referring to is probably the excerpt of the posts page – please edit your posts page (the one set in Settings > Reading as Posts Page) and change the excerpt – https://boldthemes.ticksy.com/article/9372/
It should do the trick.
Kind regards,
BoldThemes team
Worked perfectly thank you! great theme!
Hi, I’m looking to purchase the theme I’d like to ask one question before I do. Does the theme come with a site search feature? For example:
http://oxigeno.bold-themes.com/basketball/contact/locations/I would need it so that user can search club by location as well, is this possible with your theme? Use he link above to clarify.
Hi,
Thanks for reaching out – Oxigeno does not offer that functionality. You would have to look for a third party plugin which enables location search.
Kind regards,
BoldThemes team
Thanks
Hi, how can i change main menu font size? thank you
also is it posible to make big social icon size in top of widget?
Hi,
You can use the following custom css for menu font size:
.menuPort {
font-family: "Montserrat";
font-size: 16px;
}
For social icons, please use the following:
.topTools .btIconWidget .btIconWidgetIcon .bt_bb_icon_holder, .topBarInMenu .btIconWidget .btIconWidgetIcon .bt_bb_icon_holder {
font-size: 2.2em;
}
Kind regards,
BoldThemes team
thanks in advance
Best regards
Hello great theme, does this have an easy page builder or an tool like this, is it easy to work with the content?
Hi,
Thanks, yes it uses Bold Builder plugin – http://bold-builder.bold-themes.com/
Kind regards,
BoldThemes team
Thank you for your fast respond, is there also the standards, like chaning color scheme and things with one click? Thank you!
Hi,
Yes, you have so called primary and secondary accent color in theme settings which allows you to change entire look and feel throughout the site.
Kind regards,
BoldThemes team
Hi again, i am still waiting for update SKU…
Hi,
We have released the update on March 1st – if you take a change log at the bottom of the page here – https://themeforest.net/item/oxigeno-sport-club-and-team-wordpress-theme/21162565 you will notice that the latest theme version is 1.0.6. Please download it from your ThemeForest’s downloads panel and replace the files on your web server – you might be prompted to update the Oxigeno plugin in the process, please do that as well.
Kind regards,
BoldThemes team
thanks
Hi, i have downloaded and replaced all theme files but still i can not see SKU code in product page.
thanks
Hi,
But if you go to the theme properties, it seems that you are still running a 1.0.5 version. The one from the first of March is 1.0.6 – it seems that you are still running the old one.
Kind regards,
BoldThemes team
i have replaced all files is there anything i have to do?
No,
There is not – check style.css in your theme’s root folder on web server – you should see version 1.0.5 close to the top of it – within download package, the css should state 1.0.6
Kind regards,
BoldThemes team
Theme Name: Oxigeno Theme URI: http://oxigeno.bold-themes.com Description: Responsive theme. Version: 1.0.6
Hi,
Please take a look at what is on your web server: https://halisahaforma.com/site/wp-content/themes/oxigeno/style.css
Kind regards,
BoldThemes team
It was test page i am using it https://egemenspor.com/wp-content/themes/oxigeno/style.css
Hi,
If you go to a product page on this site – https://egemenspor.com/urun/yeni-nesil-quentin-dijital-forma-ve-sort-e-1342/ you can see SKU code below the product title in the header and above the price in the right column
Kind regards,
BoldThemes team
Ahh ok i see it now thanks
Hi, tell me page title looking so big. How can i make it small? Thanks
Hi,
Please try adding the following to Additional CSS panel of Appearance > Customize
.btPageHeadline .bt_bb_headline_content {
font-size: 24px;
}
Kind regards,
BoldThemes team
thanks for you solution. How can i translate HOME, CATEGORY ect. words?
Thank you
Hi,
You need to translate the desired strings from the theme and corresponding Oxigeno plugin either by using poedit or third party plugin such as https://wordpress.org/plugins/loco-translate/ Respective .pot files are included in the languages folder of both the theme and the plugin. http://documentation.bold-themes.com/oxigeno/theme-customization/ section Translation
Kind regards,
BoldThemes team
Hi again,
is it posible to show single product page SKU code and product category?
Best regards
Hi,
Where would you like to show them – they are shown on a single product page?
Kind regards,
BoldThemes team
Hi again, if it is posible under the price.
Example: https://prnt.sc/mr6xkw
or under the cart button…
Thanks in advance.
Hi,
We have escalated the issue to our developers and we will get back to you as soon as they take a look. Most likely tomorrow.
Kind regards,
BoldThemes team
thanks
Hi,
We will release a theme update soon which will correct this. Please take a look at the following printscreens:
https://imgur.com/a/Ji4z7xvThere you can see the situation where you have the heading enabled and the situation where you have the heading disabled.
Kind regards,
BoldThemes team
thank you but need more options for ur theme. For example top button, h1,h2,h3,h4,h5,h6 font size chance option ect… Also there is a problem in product page. When i add an image to description second tab text going down…
thanks
Hi,
You can always adjust / customize the size of header fonts using css.
Related to the problem on the product page, please send us the url and we will take a closer look.
Thanks in advance.
Kind regards,
BoldThemes team
hi,
i am sending two image.as you see the description second tab text going down.
thanks in advance
Hi,
Is there any chance to send us the url of the page so we can inspect its markup and css in order to pinpoint the problem?
Thanks in advance.
Kind regards,
BoldThemes team
ok how can i send it ? Here?
ok i sent message from your profile page.
Hi,
The issue was the combination of custom Product tabs third party plugin and theme css. We have added the following statement to Additional CSS -
.woocommerce .bt_bb_tab_item:not(.on) {
display: none;
}
and it should resolve the issue.
Regards, BoldThemes team
Thanks in advanced.
Is it possible to use revolution slider in your theme?
fixed
Hi,
Great – in general you can use any third party shortcode by adding it to the page layout using Bold Builder’s text element.
Kind regards,
BoldThemes team