1428 comments found.
Purchased this theme a while back, love the theme. Just updated to latest version and can’t activate “Reviewer” plugin. When entering my Envato username, it keeps saying not recognized. Please help.
Hi iamnotalobster,
Please refer to this FAQ article: https://mvpthemes.zendesk.com/hc/en-us/articles/115004710894
If you need further support after carefully reading the FAQ article, you will need to renew your support since yours has expired. Then, please submit a ticket at the Support Center and I will be happy to help.
Hi morpheusfp,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Thank you for answer. I did it in the morning.
Hi morpheusfp,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Please my Item Purchase Code is not working. I want to activate Reviewer Plugin. Please help out. Licensee: SAGACITY Item ID: 20381541
Hi Sagaxfilms,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi, the slideshow on this page http://www.mvpthemes.com/zoxnews/these-90s-fashion-trends-are-making-a-comeback-in-2017/ is this a Theia Post Slider? Cause I don’t think Theia Post Sliders look like this, thanks.
Hi buramiko,
No, that is the built-in post gallery feature.
pls help me.
plugins install error…
Oops… Theia Post Slider requires an access to our API. From unknown reason, the API connectivity test failed. We are sure it’s an issue on our side and more than happy to resolve it for you ASAP if you give us a chance.
Yes - I'm giving you a chance to fix it - We will do our best to whitelist your server and resolve this issue ASAP. You will get a follow-up email to info@vipmax.net once we have an update.
Let's try your previous version - Uninstall this version and install the previous one.
That's exhausting, please deactivate - We feel your frustration and sincerely apologize for the inconvenience. Hope to see you again in the future.
AMP GOOGLE
You appear to have installed the AMP plugin incorrectly. It is currently installed in the mvp-google-amp directory, but it needs to be placed in a directory named amp. Please rename the directory. This is important for WordPress plugin auto-updates.
Hi zorerkek,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hello, I have two questions: 1/ is it possible to translate everything (for ex: “Pages 1 of 133” = “of” in french etc) 2/If i want to use your theme on 2 wordpress, do i need to buy it 2 times: 2*54$? Best Regards
Hi Camille35650,
Yes, you can translate all of the text in the theme into any language. And yes, if you want to use it on 2 different domains, you will need to purchase the theme twice.
where i can found the Theia Post Slider license?
Hi anonimatta2,
You can find it in the Zox News documentation.
If you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help.
Hi,
I want to change the current menu to like how https://www.huffingtonpost.com/ expands their menu. Please advise.
TheDoePost
Hi TheDoePost,
Unfortunately that is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.
I would like to ask if there’s any Mega menu plugin that is compatible with this theme?
Hi TheDoePost,
I have not tested any such plugins with the theme, so I wouldn’t be able to confirm that any are 100% compatible.
Hi! I have started using the new updated theme together with auto load posts feature. Thank you for it. It helps… Now, questions: The URL changes while scrolling, that’s fine for analytics etc… however, is there an option to display the title of the current article in top navigation bar, the one that is currently in view (while changed URL appears in the address bar) and also load comments for each article that is in focus in the ALP list? Or is that logic different from intended…Thank you.
Hi NewsBar,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
I recently updated my theme and now I’m experiencing some technical issues. First, the home featured widgets do not displayed. Second, I noticed that you made the article page look like Jawn’s; however, the sidebar cannot be customized.
I’m I the only one experience these issues?
Hi AutoKwame,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi,
I installed the theme and its working fine. But am getting this issue message. It tried to resolve by follow like the screenshot instruction. But still facing same issue.
https://www.screencast.com/t/dzZirxeeeIf i rename the folder name. It again requesting for the new AMP install. Please help me how to fix this.
Thanks
Hi kvetrivel,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi! I updated the theme to version 3.1.0. Where can i change the fly out menu text color or background? roight now it’s white on white and can’t read the text. Also the social media icons are white and can’ see them. Thanks in advance.
Hi diegobarrera,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hi, need support. My support ID: 8324. Now my search not function. i can’t use search on my site. Thanks
Hi qylovia,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi, I purchased this theme. Can you please share any video by which I can understand how to design new pages and also edit the home page
Hi praneetgundepalli,
Please make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi there
I want to remove the date and hours in all post and the front page how i cant make that?
Thank you.
Hi abeody,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Do you have any result about Mobile PageSpeed? Does anyone help me on this who experienced?
Hi lvntctk,
I will always look to improve PageSpeed scores, but I always warn against putting too much stock in them. Google itself makes recommendations for its own mobile site, and nearly all major news sites score very poorly on both mobile and desktop, but especially mobile, where scores are rarely higher than 50. CNN.com actually scores a 0 or a 1 on their mobile site.
In next update can your replace Google Plus with Twitch? Google Plus no longer exists.
Hi OtstottDesign,
I do plan on removing Google Plus in the next update, but I am not sure if it will be replaced with another site, though I will look into it.
If you have any other questions/suggestions, please submit a ticket at the Support Center. Thanks!
Really need the support of SVG logo files for the header. Uploading isn’t the problem, it’s that the theme has no options to contain a logo size. Please consider this!
Hi OtstottDesign,
Please submit a ticket at the Support Center and I’ll look into this for you. Thanks!
Hello, Presale question, Does the theme support the “NewsArticle” Schema? , i mean this > https://schema.org/NewsArticle
Hi frankzy,
Yes, each article does have the NewsArticle schema in it.
Pre-sales question
Hi,
I’ve the theme in my cart ready to buy. I’ve researched for quite a while now and this these is definately for us. Can you please tell me what the minimum PHP version is to run the theme.
Also, is there documentation available before purchase?
Thanks
Hi Thumbs500,
I am not aware of any version of PHP that is not compatible with the theme, but it should essentially be the same minimum for WordPress in general.
And unfortunately, the documentation is not publicly available, but I am available to answer any other questions you may have.