28335 comments found.
Hi there,
Wenn i try to use the search form https://www.onlyadultsvakanties.nl/zonvakantie/ and i search for something and then i press ‘enter’ then i have a blanco page. Is there a solution?Kind regards
Hi,
I made a search for “IBIZA” and the results were displayed successfully. (I used the only search form on the sidebar).
Pls try again if you want. Put in Ibiza and then press enter. Then you see a blanco page
After hitting the enter in a search form, the page is redirected to the Woocommerce search results page. The suggested live search results are related to Flatsome but the search results page is a Woocommerce page. Did you make a plugin conflict test by deactivating all plugins except Woocommerce?
I did the test but the same problem
Hi guys would you consider integrating an ‘add to compare’ feature in a future update, as eg YITH does not work very well without coding. So many other themes now have this. Thank you!
Hi,
You can submit a feature request or vote for an existing one through here.
If it gets enough hits, will be included in our developers’ to-do list.
Thank you.
Hi, I’m getting an 500 error when I try to access the “theme options” or “customize. I have the latest theme version WP and woocommerce. I would really appreciate some help. I have no support anymore
Solved. I’ve updated the php version.
Hi,
Please take a look at these docs: https://docs.uxthemes.com/article/309-server-recommendations https://docs.uxthemes.com/article/202-missing-customizer-or-ux-builderthat’s a good theme I mostly used. Recently I used in my site about GEL battery site: You can visit it: https://www.jycbatteries.com
Hi,
Nice design 
Hi, Can you tell me why some of my block text are blurry while some blocks are clear? those top content block are blurry
https://www.winelab.co.nz/wine/red-wine/shiraz-syrah/ https://www.winelab.co.nz/wine/rose-wine/ https://www.winelab.co.nz/wine/fortified-wine/ https://www.winelab.co.nz/wine/red-wine/shiraz-syrah/ while those pages are clear text. https://www.winelab.co.nz/wine/red-wine/ https://www.winelab.co.nz/wine/white-wine/ https://www.winelab.co.nz/wine/wine-country/new-zealand/ https://www.winelab.co.nz/wine/red-wine/pinot-noir/I used same content for all blocks but it showing some blurry texts for some pages. Can you please let me know? Thank you.
Regards,
Lee
it’s all good. somehow I edited texts from text editor and saved. it fix the blurry problem. no idea what happened.
Hi,
Nice to hear it’s solved
call to undefined function get_flatsome_breadcrumb() page_header.php on line 106.
Sorry my support has ended. Im currently using the latest WP and Theme version.
Hi,
Please try to upload and overwrite theme files via FTP.
Hi, Shop category page – can I replace the link to the product with quick view? I don’t want that the customer will go to the product page but will see the quick view instead.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
Hi, dear author, I am interested in buying this theme.
I found another developer using your theme to list multiple variants for same product (with different SKU, pricing) with a multiple checkbox choice, do you know how to do that with your theme/configuration? Do I need extra coding for that?
Here is an example of the product listing, you know what I mean : https://covpk78932.i.lithium.com/c/image/serverpage/image-id/2901iA2FFD6D70849CE1B/image-size/large?v=1.0&px=999Thanks so much!
Hi,
It’s called “grouped product” and it’s a feature of Woocommerce. If the basic style is enough, you won’t need any custom coding.
thanks so much!
Sorry, maybe I didn’t explain clear, I mean each one product have many variants with different dimensions and an assembled option. Every product I am trying to sell is like that.
I do want to list each product with all of its dimensions together with the Add to cart button, like this single product: https://imgur.com/a/XIsBP1U
Grouped product makes sense, but it’s kind of means to link different product. For me, it’s just the same product but several variants on it.
Does this make sense? Thanks again.
Hi,
I understand and haven’t seen such a plugin. Can you join our official Facebook Community and ask that our active users? There are over 15K active Flatsome shop owners in that group.
Thank you.
Hi. Is there a progress bar element?
Hi,
Flatsome doesn’t have a built-in progress bar element but you can easily create one with HTML.
Hi, How to prevent people from visiting Flatsome’s Block content directly via links like: https://www.example.com/blocks/example/, while allowing other pages to retrieve Block content? Yoast can help to prevent from google indexed, but it can’t prevent to visit.
Hi,
Please try the snippet below
add_filter( 'register_post_type_args', function( $args, $post_type ) {
if ( 'blocks' !== $post_type ) {
return $args;
}
$args['publicly_queryable'] = false;
return $args;
}, 10, 2);
Thank you! It works!
Hi Guys been a flatsome fan for while now. built 3 sites with it. very dissapointed that I have an issue that has been fixed by you guys several times of jumpy gallery images. And keeps on returning. now I guess you guys did a fix on my site with the access I gave your support and now all my product images are blurry on my livesite please help a loyal customer of yours. this is not cool at all checkout my tickets and please help
Hi,
Your ticket #81916 has been replied. Please let me know if your problem has solved or not.
Hi, i have check my shop with faltsome theme and your demo page and both version have the same critical seo code construction. I have check the google text cache and on product page there is 2 times the main menu links. You can check this here: http://webcache.googleusercontent.com/search?q=cache:kIhQVVNdUUgJ:https://flatsome3.uxthemes.com/shop/women/varanise-cn-tee-hilfiger-denim/&hl=de&gl=de&strip=1&vwsrc=0
You can see it in the google text cache at the end of the source code. The code of the menu is there 2 times. This theme is regarding seo complete shit coded
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
Hello! I need your help. I don’t know why in your theme the product images have bad resolution when are displayed in shop page and when you are inside they have good resolution.
Is the same image, but depends where you see it it has a good or bad resolution. How can i solve it?
You can check it here: - Bad Resolution: https://ykile.com/categoria/hombre/ - Good resolution: https://ykile.com/modelo/koh-phangan-manga-larga-blanco/
Thanks!
Hi,
The images itself are blurry. You need to check the quality and compress ratio of the images regenerated. Please check this one:
https://ykile.com/wp-content/uploads/2019/03/339A0503-247x300.jpgHi! But the image is upload 1000×1076 px, and you can see that inside of the product you can see the image with good resolution but before enter in it (shop page) you have bad resolution, and it’s the same image.
Good resolution: https://ykile.com/wp-content/uploads/2019/03/Good-resolution-.jpg
Bad resolution: https://ykile.com/wp-content/uploads/2019/03/Bad-resolution.jpg
Maybe there is something inside the theme that change the resolution in some images in some pages?
Thanks again for your help!
Flatsome doesn’t have any control over the image quality. Wordpress automatically compresses the images. If you use additional plugins for images (including Jetpack), they might compress the images as well.
Ok thanks! But just in this case? It’s starnge, isn’t it?
Absolutely. I prefer to deactivate the image compression feature of Wordpress and don’t use any plugin compresses images. It’s better to do that before uploading them.
Hi and thanks! We did it, but i don’t know why make this redimension…it’s strange. Thanks
We have purchased the theme and we can’t get the style.css file in the child theme working. It works fine from within the theme advanced options, but it would be nice to edit the CSS directly in style.css
I have tried to add following the functions file:
add_action( ‘wp_enqueue_scripts’, ‘theme_enqueue_styles’ ); function theme_enqueue_styles() { wp_enqueue_style( ‘parent-style’, get_template_directory_uri() . ’/style.css’ );
}
Any suggestion would be appreciated
Thank you, Martin
Hi,
You don’t need to add anything to load the style.css. The style.css file of the child theme is automatically loaded by Wordpress if the child theme is active. If you can’t see the changes immediately, probably the file is cached. Purge caches (web server, CDN, browser etc) before checking.
sale bubble How do I close it?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
In reference to mateusz_korkosz’s comment regarding not working mobile menu. I had same situation on my store. Disabling Disqus plugin fixed the problem, but for me that’s a grate price to pay. Dear Flatsome Team – can you please look into the problem?
Hi,
I’ve forwarded that issue to our developer team to check.
Thank you
hai, i want to ask how to make post content become full width?? same as page content. thanks for your help..
Hi,
You need to use Custom CSS. Please join our Facebook Community and search for this issue.
Changing the license to another website seems to be broken. I only want to use one website at a time.
Hi,
You need to remove your license from the old site and click on the Update button. Only then you’ll be able to use your license on the new site.
Aloha! Was wondering if it was possible to have product that requires the person to contact you? I would like to use the “Flipbook” format but see it must draw from products. These items will be kinda large and expensive so would like for them to contact us first. Thanks!
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
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