938 comments found.
Good day. Bought your template. Very pleased but noticed that clicks on the slider in the side bar site are not working. Can you tell me how to fix this error? Thank you in advance
Kindly sorry, Please post from account that made a purchase. I provide a support for purchaser only.
Dear,
the Sprout theme might be good for the site I’m designing but I need to know a few things:
1) Is it possible to view a short abstract under each post In section INFINITE SCROLLING WITH MORE BUTTON of Home 4? or 2) Is it possible to have 3 columns for the NFINITE SCROLLING WITH AUTO LOADING section of the home 4?
3) Is it compatible with adrotate for banner management?
4) Does the theme use page builder (Origin or WPBakery) for home layout management?
3) Is the theme compatible with Events Manager?
Regards, Fabrizio Arnone
Hi,
Thanks for interesting.
1. No, Only post title for this style
2. Yes, You can have 3 columns (without sidebar)
3. You can insert a shortcode of adrotate in to a post footer or in Simple Page Composer.
4. This theme use Simple Page Composer which proprietary plugin. It has less feature than WPBakery
5. This theme is not fully compatible with Events Manager. It may has some visual issues.
Hi
I am not able to do my site sitemap for my site
https://www.independentescortbangalore.com/Do kindly advice An error message is popping up on the same let me know how best I can move ahead in doing my site map.
Regards
Hi,
Could you please give me more about the error? and the plugin you’re using for generate site map.
Hi,
I recently purchased this theme.I get one alert message for update theme “SPROUT Theme Options Panel” Even If I update the theme the same display message. is being displayed
Let me know how I may move ahead The media Images are not uploaded
I am not able to upload media files in the home page or other pages cause of the plugin issues.“SPROUT Theme Options Panel”
Further, update me and suggest on a plugin that may speed up my website in mobile and in desktops.
Regards
Murali bangaloreseo
Hi,
Hi, Thanks for reporting.
Please send me an admin account, login url and the page url by using contact form on my profile page. I will have a look into it.
For better performance, Please try this plugin https://wordpress.org/plugins/wp-super-cache/
Hi, having the same issues that @wherring: I am using “SPROUT Theme Options Panel” V. 1.5.1 and I still get the “Please update the “SPROUT Theme Options Panel” plugin before May 1st, 2019”, 3 days from now. Could you please fix it before the deadline? Many thanks 
Hi, Thanks for reporting.
Please send me an admin account, login url and the page url by using contact form on my profile page. I will have a look into it.
Hi,
I am recently purchase this theme.
I get one alert message for update theme “SPROUT Theme Options Panel”
I am update the theme but also display the alert message.
I think your theme not able to update.
Hi, Thanks for reporting.
Please send me an admin account, login url and the page url by using contact form on my profile page. I will have a look into it.
VW simple page composer template not working
Hi,
Please install this plugin and check again https://wordpress.org/plugins/classic-editor/
vw simple page composer not working in our website
Replied in previous thread 
Hello, I’ve been using this theme since 2015. It is awesome.
My question is: how can I hide top navigation menu in specific pages (I know IDs of pages).
Thank you.
Hi,
Did you mean top bar? Please copy a custom css from the below
/* Change the number 99 to page id */
body.postid-99 .vw-top-bar { display: none !important; }
Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
I added the code with correct ID to custom css but nothing changed. Top navigation bar is still there. What am I missing?
Hi,
Please send me a url of that page. I will have a look into it
P.S. I’m on vacation and may late response.
fitnessonerileri.com/ebook
Thank you.
OK, Please use this css instead
body.page-id-1362 .vw-top-bar { display: none !important; }
hello. thanks for your reply. top menu is now hidden but navigation menu is still there. I would like to hide it to increase efficiency of CTA (stopping visitors to navigate out from page).
Just add this css
body.page-id-1362 #vw-menu-main-sticky-wrapper { display: none !important; }
Hello! Since 1-2 versions of Google Chrome, the links in the big slider don’t work (without function if you just click, right click and “open as new tab” works fine). I can reproduce this problem on the sprout live-demo here on themeforest as well. I’m not sure if this is a problem in chrome or a problem with sprout. I’ve tested this in 4 different Chrome-installations.
Hi,
Thanks for reporting. It may have somr problem with chrome only.
I will find a solution for fixing it.
Hi! I just want to mention, that the problem in Google Chrome is still there with the latest version of sprout (08.05.19)
Hi,
Please make sure to clear all wordpress and please check on incognito mode to make sure no cache on browser
Hello and thanks for your quick answer. You were absolutely right – the cache was the problem – sorry! 
Hi, I updated Sprout to version 1.8.0 a few weeks ago and since then had been getting the following error message at the top of pages on my dashboard ‘SPROUT Theme Options Panel is outdated Please update the “SPROUT Theme Options Panel” plugin before May 1st, 2019. Some functions will be moved to the plugin accoding to compilant with ThemeForest’s Coding Standard.’
I also was getting this error message in a red box anytime I edited a post: ‘Failed to load plugin url: https://www.smartfertilitychoices.com/wp-content/themes/sprout/components/shortcode-editor/tinymce/plugins.js?1.8.0 ‘
I was going to wait a while longer to update, in case the next update is just as buggy, but I noticed yesterday I was unable to access any of the things that come under ‘theme options’ – most importantly the Custom CSS/JS which I desperately need to access this week
So I updated it today as I noticed you had released version 1.8.1, which included the update for Sprout Theme Options Panel, version 1.5.1
I have updated it on my staging site only at the moment, and I’m still getting the original error message at the top of the page saying to update by May 1, as well as this one on some pages in my dashboard: “The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Sprout Theme Options Panel. Please delete the plugin and re-install. Begin updating plugin | Dismiss this notice”
I deleted Sprout Theme Options Panel plugin and re-installed it. Confirmed it said version 1.5.1, and I’m still seeing this error message: ‘SPROUT Theme Options Panel is outdated Please update the “SPROUT Theme Options Panel” plugin before May 1st, 2019. Some functions will be moved to the plugin accoding to compilant with ThemeForest’s Coding Standard.’
and I STILL can’t access anything under the ‘theme options’ menu…
I really need to access my Custom CSS ASAP, is there anything you can do?? Thanks, Kym.
Hi there
Please send me an admin account, login url and the page url by using contact form on my profile page. I will have a look into it.
Message sent, thank you!
I keep getting an error “SPROUT Theme Options Panel is outdated Please update the “SPROUT Theme Options Panel” plugin before May 1st, 2019.”. I’ve updated to the latest version of the theme and even tried downloading the theme and removing/re-installing the plugin manually. The plugin version is showing version 1.5.1.
Hi,
Please go to ‘Appearance > Install plugins’ and update the plugin ” Sprout Theme Options Panel”.
Yes I’ve already done that. It installs version 1.5.1 of the plugin and the error message remains. Is 1.5.1 the correct version?
Yes the latest version of plugin is 1.5.1. Do you have any additional problem? I though It may be just an invalid error message.
Yes that’s the version so as you said it’s just an invalid error message. I’ll just ignore it.
OK Thanks, I will check and fix it
Hello! Thanks for your great theme! I get an error message inside the post editor of wordpress (it’s a red box): “Failed to load plugin url: [...]/themes/sprout/components/shortcode-editor/tinymce/plugins.js?1.8.0” (the file does not exist actually)
I’m using Sprout 1.8.0 and if I disable/uninstall the plugin tinymce, the error is still there. The error came directly after updating to theme version 1.8.0
Hi,
Please update the plugin ‘Sprout Theme Options Panel’ by navigate to ‘Appearance > Install Plugins’
Or install it by manual from zip file. The zip file can be found at ‘themes/sprout/plugins/sprout-theme-options-panel.zip’.
Thanks for your reply. I’ve re-installed that plugin again manually, but unfortunately the error is still there. I also get a message, that this plugin is outdated, but I’ve downloaded the latest version.
OK I’ve found some bug. Please wait for new update notification email from ThemeForest. It will be available within this day (i just submitted).
When new version available, Please install latest theme (v1.8.1) and update Theme Options Panel plugin (v1.5.1).
I’m getting this error message “SPROUT Theme Options Panel is outdated”. Is there a newer version?
Hi,
Please update by navigate to ‘Appearance > Install Plugins’.
Hi,
I would like to ask that is there any ‘justified’ option in ‘Body’ section? Or what should I write to css? I want to avoid that I must edit each page manually.
Also I have a wierd problem. Some of our visitor told that if they are using android phone the pictures links to a 18+ page. That error doesn’t occour using mac os or pc (any browser) or iphone. Just several androids.
Thanks for your answer! Balazs
Hi,
1. For justified content, Please copy a custom css from the below
.vw-post-content {
text-align: justify;
}
Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
2. The link may blocked by some application on the phone (may be antivirus or parental control) or their ISP.
Hello, As you can see on the video below, there is a problem loading items when I go to the 2nd page of the articles. The articles never load. What can I do to fix the problem?
The video can be found here: https://youtu.be/C3AFEYrksWAThank you in advance for your help.
Hi there,
The problem is you’re accessing the site by using HTTP (not HTTPS). You can try it from this link https://cryptoseille.com/
You can try this plugin https://wordpress.org/plugins/wp-force-https/ to force using https.
Great ! It solved the problem ! Thank you very much.
Hello! I really like this theme, but there is one problem: Perhaps it’s a stupid question – but how can I activate the search option in this theme? I can’t find a search box or any related config settings. I’m using Sprout 1.7.9. Thanks for your help!
Hi
There is search icon on the site top bar which you can click and type keyword for searching.
Otherwise, You can add ‘Search widget’ into sidebar.
Hi! Unfortunately, there’s no icon on the site top bar (https://www.rawvision.de )
Hi,
Search function is in the top bar only. If you disable the top bar, The search function is also disappear.
To workaround, You can add a Custom Links into main menu and link to this page https://www.rawvision.de/?s= for search function.
Hello! Thanks a lot, I’ve changed some things now and found the search function
Is this theme WordPress 5.0 compatible? Any plans to make this work with the Gutenberg editor?
Hi there,
This theme is support WP 5.0 but some feature such as Simple Page Composer still require Classic Editor for better compatible. I’ve no plan for full support of Gutenberg editor at this time.
Anyway, You can create a post / generic page with Gutenberg editor but when you need to edit the page created with Simple Page Composer, You need to activate the plugin Classic Editor.
How do I setup the AD Banners? I’ve completely setup the website but no instructions on how to setup AD banners on the top and the ones on the side. I would want atleast one ad banner at the top and about 3 on the side.
Hi there
For header ad, Just paste your ad code in the option ‘Theme Options >Site > Header Ads’.
For inserting ad into sidebars, Just insert a Custom HTML widget into sidebar and paste ad code into it.
Hi, First of all, I love your Sprout Theme. My friend have a site where he uses it, and asked me to customize it. And now I would need your help. I would like to change the top-bar fonts colours and also the right side widget line colour and header colour. Thanks for your help!
Hi there,
Kindly sorry, Please post from account that made a purchase. I provide a support for purchaser only.
