59 comments found.
more services change translation You can do
theme/cleanora/theme-framework/theme-style/postType/portfolio/project-single
no translation with free poedit
if ($cmsmasters_project_more_posts != ‘hide’) { cleanora_related( ‘h2’, esc_html__(‘More services’, ‘cleanora’), esc_html__(‘No services found’, ‘cleanora’), $cmsmasters_project_more_posts, $tgsarray, $cmsmasters_option[‘cleanora’ . ‘_portfolio_more_projects_count’], $cmsmasters_option[‘cleanora’ . ‘_portfolio_more_projects_pause’], ‘project’, ‘pj-tags’
Hello, thank you for contacting!
Theme translation functions correctly in accordance to instruction provided on the theme DOCS http://docs.cmsmasters.net/cleanora/index.html#!/translate
If you experience difficulties with the theme translation please contact our support team at http://cmsmasters.net/support/ so that our support agents can investigate the issue you have.
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Hi
Do this theme have rtl ?
Hello, thank you for contacting!
Yes, the theme supports RTL. The theme has ready rtl.css file which is used when RTL language is selected for the website.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
Is there any way I can get the setting or import the calculator page like this here? https://cleanora.cmsmasters.net/calculator/
Hello, thank you for contacting!
On our demo site Calculated Fields Form plugin is used. Calculated Fields Form plugin doesn’t allow to export and import the forms that’s why there is a necessity to create forms manually. This functionality refers to the third-party plugin and we cannot change the exporting and importing of the Calculated forms. Besides the forms presented at our demo site are just examples and there is a need to change them in accordance to your needs anyway. Appreciate your understanding.
Please see the following article about the Form Builder features, it should be helpful: http://cff.dwbooster.com/features/form-builder
Here you can find all documentation for the plugin: http://cff.dwbooster.com/documentation#form-builder
Besides I made a screencast so that you can see what settings are used on our demo site, take a look please: https://www.screencast.com/t/CejAb72GgF
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
Hello dear
I bought the template, you can send the Calculated Form tutorial, of the same theme template in the themeforest.
Thank you
Hello, thank you for contacting!
On our demo site Calculated Fields Form plugin is used. We should note that Calculated Fields Form plugin doesn’t allow to export and import the forms that’s why there is a necessity to create forms manually. This functionality refers to the third-party plugin and we cannot change the exporting and importing of the Calculated forms. Besides the forms presented at our demo site are just examples and there is a need to change them in accordance to your needs anyway.
Please see the following article about the Form Builder features, it should be helpful: http://cff.dwbooster.com/features/form-builder
Here you can find all documentation for the plugin: http://cff.dwbooster.com/documentation#form-builder
Personal support is provided via tickets system – should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
the demo content is not showing up on this site. I understand images may not be included but, I would expect that the home page slider and title boxes, sections and everything should already be created on a demo site. When I tried downloading the demo content then it just linked back to the preview website here on themeforest. Can you supply an updated demo file that can be imported?
Thanks
plus when i create a slider revolution slide, it does not fill up the entire container, i am using the standard slider but it is not filling up the wwhite space in the grid area
definitely not a problem with rev slider, just checked it. The slides are being contained to the width of the main menu or i can go full length and it stretches full width of entire site. I just want it to be like it is in your demo…... please help soon thx
ok i got it fixed, you need to delete the importer that comes with the theme, it does not work
Hello, thank you for contacting!
The issue you have isn’t a typical one – we didn’t receive similar complains from our customers previously. We should note that personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ in case you need our assistance and our support agents will gladly help you.
Thank you.
Once the theme is installed and i want to edit pages i see only ( classic editor ) ... cms editor is activate but i cant used.. latest wp
Hello, thank you for contacting!
There are no known issues with current theme version functioning and there is a need to investigate the problem from your end as it isn’t a typical one. Please submit us a request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Hello since yesterday I am unable to download your theme that I purchased. Please help.
Hello, thank you for contacting!
We received a ticket from you and as fine as we can see at the moment the theme is successfully installed and activated on your site. Please contact our support team at http://cmsmasters.net/support/ in case you have other questions or need our assistance.
Thank you.
Hi there,
You guys have a really good looking theme here and the homepage looks great!
I’d love to purchase it but the only thing holding me back is the “services” page seems to lack some of the same great look and feel of the homepage.
Are you guys currently working in that direction?
Everything else is 100% but the services pages would be one of the most viewed pages and so it would have to be just as great as the homepage!
Thank you!
Chris
Hello Chris, thank you for contacting!
Our demo “services” page is just an example one and you can easily create a page with the most suitable design for you using Content Composer plugin.
The theme comes with a custom Content Composer created by our developers for content adding – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged.Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements. Please check this video demonstrating how easily shortcodes can be managed. http://cmsmasters.net/shortcodes/
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
Thanks for your response and you’re quite right, I noticed the flexibility after having purchased the theme.
Thanks again!
Chris
You are always welcome!:)
Please don’t hesitate to contact our support team in case you have further questions.
All the best wishes!
can I change everything to shades of dark green??
Hello, thank you for contacting!
You can easily set desired colors on a theme settings.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
hello, it’s possible to personalize footer ?
Hello, thank you for contacting!
Available Footer settings can be found here
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
you can’t change information in footer ? like address, phone, ....
This information can be edited on a Bottom sidebar – it is added with help of widgets.
ok how to manage bottom sidebar ?
You can add/edit widgets that are used on a Bottom sidebar on Appearance/Widgets tab of a WordPress admin panel.
We should note that personal assistance is provided via tickets system, appreciate your understanding. Please contact our support team at http://cmsmasters.net/support/ in case you have further questions.
Thank you.
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
ok thank’s
You are always welcome!:)
Hello, thanks for the great theme! Can i purchase the images from the theme from you?
Hello, thank you for contacting!
Thank you for your feedback! If you wish to obtain legitimate licenses for the images please contact our support team at http://cmsmasters.net/support and we will provide you with the links to where the images can be purchased.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
Hello, i see that it says the theme shoulld be 50% off, but the envato price shows full price. please advise INTRODUCTION SALE 50% (BACK TO REGULAR PRICE $59 ON JULY 19TH)
Hello, thank you for contacting!
The theme was sold at a discount up to July, 19th as it was noted on the theme page. At the moment theme price is $59. Thank you for pointing on it – an obsolete information is removed.
Thank you.
Hi, when I make an estimate using the calculator it just shows a number in the end. I would like it to say the currency and also another sentence underneath clarifying that an estimate does not mean it will be the final price.
Hello, thank you for contacting!
What you’re asking for is actually a customization of a third-party plugin which is not something included in our support policy, appreciate your understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Whom could I ask about this? What is the name of the company and product?
Hello!
On our demo site Calculated Fields Form plugin by CodePeople is used. You can contact plugin developers with your question.
Best regards!
what is your method to get a buton “get a quote” in menu bar please ?
Hello, thank you for contacting!
Mentioned button can be set on a Header settings
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
I got this error when I try to import Theme Setting.txt “Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number”
How do I fix this
Hello, thank you for contacting!
Please submit a ticket at http://cmsmasters.net/support/ and our support agents will investigate the issue you have. Just please make sure to add all the required credentials to your ticket.
Thank you!
Hi just purchased the theme and have it downloaded and started to customize.However, when I try and edit a demo content page in the editor it will not allow edits and shows “page saved” before I have the chance to edit any material.
Site is: http://freshairpros.t93reclamation.com/ Video of attempting: https://drive.google.com/file/d/1bFagDvapXz47eEG_rt8gFeslq4qjirS8/view?usp=sharing
Hello, thank you for contacting!
Updates for WordPress 5.0.x are under upload to the Themeforest, and will be available for download after approval from Themeforest reviewers. We strongly recommend to use the 4.9.x WordPress version in the meanwhile.
If you use WordPress 5.0.x please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/ Appreciate your patience and understanding.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
Hello Team, i wondering at homepage : Featured services scroll images are clickable and linked to single post/project… how i can remove link or to be not clickable ? where i can find the file and remove the code thanks.
Hello, thank you for contacting!
Please submit a ticket at http://cmsmasters.net/support/ and our support agents will investigate a possibility of desired changes implementation. Just please make sure to add all the required credentials to your ticket.
Thank you!
Hello. i need your help again. Pricing tables seems support only currency in left of price(in your case $), I need to use €(euro) and position is in right of price. How can i do that? Thanks in advance.
Meanwhile i discover another problem at section ” Welcome to Our Site Cleaning Services That We Provide” first below slider. Picture from left appear much smaller in my site .I used picture from your demo to verify but seems same situation(picture appear smaller than in your demo). Thank you
Hello, thank you for contacting!
We kindly ask you to submit a ticket at http://cmsmasters.net/support/ because all personal assistance is provided via tickets system only, appreciate your understanding.
Thank you!
Hi . Just put a ticket. Thank you
Thank you – your ticket is answered, please check your e-mail.
Please don’t hesitate to contact our support team in case you have further questions.
Best regards!
HI just bought your theme, installed wordpress and theme, and seems to be ok, without custom html content in header that’s missing. (right side of logo) http://mikelagroup.com Can you help me please?
Hello, thank you for contacting!
This part of content is added using Header Custom HTML field Here is an example code used on our demo site:
<div class="cmsmasters_header_location cmsmasters-icon-location-3"> 5604 Willow Crossing Ct,<br /> Clifton, VA, 20124 </div> <div class="cmsmasters_header_mail cmsmasters-icon-chat-3"><h6>Need support?</h6> <a href="mailto:#">Support@yoursite.com</a></div> <div class="cmsmasters_header_phone"><h6>Call us on:</h6> <h3 class="cmsmasters_header_phone_number">800-123-4567</h3></div>
Should you have other questions please contact our support team at
Thank you!
Thank you !
You are always welcome!:)
Please don’t hesitate to contact our support team at http://cmsmasters.net/support/ in case you need our assistance.
Best wishes!
Hi im interested with this theme and have few questions. Demo page is a boxed shape can we change that to wide screen layout? and this is responsive and comes with demo content? Thanks
Hi, thanks for being interested in our theme!
You can easily set Theme Layout to Liquid in the Theme Settings: https://www.screencast.com/t/56KtFMl8G1 . As you can see from our demo: http://cleanora.cmsmasters.net/, the theme is fully responsive and is displayed properly on various devices and screens. The theme comes with demo content that will instantly bring most of content to your site. Yet please note that all the images in demo content are replaced with placehoders, as the license does not allow us redistribute them.
Please don’t hesitate to ask further questions. Thank you!
With the shopping cart is there any way we can categorize the items?
Hi again,
Could you please specify what a desired result do you need to achieve?
The theme uses Woocommerce plugin for the shop feature, so basically the theme’s e-commerce functionality is 100% powered by the plugin. You can read about the plugin’s features and capabilities here.
Thank you!
To filter items based on item category. For example apple product category show only apple products.
Thanks for your reply!
There is no opportunity to filter products by category on the Cart page, but I can recommend you to add the Product Categories widget to the Shop sidebar: https://www.screencast.com/t/kKYITKw3ffi to choose what category you need to display: http://cleanora.cmsmasters.net/product-category/inventory/ .
Hope it will be helpful. Thank you!
