4765 comments found.
Which CSS class can I use to widen the Width of the content area. I think its 1021px. I would wish to increase it to about 1200px.
Thanks
Hello,
Sorry but on the Newsmag theme a wider width is not possible. You can widen the area with css but some of theme elements will no longer position properly on the new width. Unfortunately there is no single css code to apply so all the content width will be changed. There are js enabled elements which make calculations for the width that cannot be changed with a simple css code.
If you need further assistance our support team will be happy to help with any requests on our official support forum at http://forum.tagdiv.com/forum/newsmag/
Thank you! Bogdan B
Hi tagdiv..i get issue with AMP, when switch to AMP template, the thumbnail of relate post is not appear.. how to fix it?
Here Screenshot https://prnt.sc/n2zpr8
Hello,
This is an ongoing issue on the Newsmag theme unfortunately. The related articles issue on amp will be fixed in the next theme version.
Sorry for the inconvenience. Bogdan B
Hello,
Ever since the most recent update, I am getting this notice at the bottom of the theme:
wp_booster error: td_api_base::mark_used_on_page : a component with the ID: tdm_sub_footer_template_1 is not set.
wp_booster error: td_api_base::get_key : a component with the ID: tdm_sub_footer_template_1 Key: file is not set.
wp_booster error: The path of the template id: tdm_sub_footer_template_1 not found.
What is this and why is it happening?
I’ll also add, that the footer part where the copyright is supposed to go is no longer showing.
Also, i’m not sure why it doesn’t say “PURCHASED” next to my name because I most definitely DID purchase it and have my information.
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hello,
There’s a problem when activating the theme for a new site. It doesn’t accept existing account and we won’t create a new account each time we purchase a new licence for a new site, that would be stupid. How can we fix that?
https://i.imgur.com/cSvaGun.jpgThanks in advance for your help.
Best regards, Marion.
Hello Marion,
Thank you for reaching us! It’s not needed to make a new account for each purchasing. You can try the manual activation from here -> https://www.screencast.com/t/EL4k48Lq For more details about theme activation, please check our documentation from here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ If you need more assistance in this case, please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) and your Item Purchase Code so I can try to activate your theme. I look forward to helping you!
Thank you for your message! Best regards! Catalin L.
Hi there, how can i change the color of the stars like: if 1-2 stars = red 3 stars = yellow 4-5 stars = green
regards
Hi,
Sorry but at the moment the theme does not provide such an option. The review star color is the same for all of them. You can maybe give it a shot with css and have each star different colors but in order to make it dynamic as you mention, you have to use conditional codes for the review stars functionality. Unfortunately we cannot offer any customization services at the moment. You can hire a freelancer that can help with this task from studio.envato.com
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Looking to purchase this theme. Is the WP Facebook Instant Articles Plugin compatible with this theme?
Hello,
Thank you for your interest in our theme but unfortunately we have not tested the Facebook instant articles plugin. We focused more on the Google AMP implementation.
Thank you! Bogdan B
Any ideas why on mobile theme all of a sudden i am missing icons like the 3 lines menu, search, all social media icons ecc… i am getting a BOX icon for all.. but link works if i click..
Hello,
This usually happens because of the CDN or cache. Please check cache and CDN settings in order to allow cross origin fonts. This topic coul dbe of use: https://stackoverflow.com/questions/5008944/how-to-add-an-access-control-allow-origin-header
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newsmag/
Thank you! Bogdan B
Hello,
Thank you for your appreciation.
Bogdan B
What is differences between the newspaper9 theme and the newsmag?
Hello,
Actually we get this question a lot so we wrote an article on the subject:) Please follow this URL: https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/ The article compares newspaper 8.5 with newsmag so it is not up to date. Newspaper got a lot of new features in the current version, the most important would be the cloud library plugin: https://tagdiv.com/category/documentation/cloud_library/Thank you! Bogdan B
Hi friends,
I’m new to wordpress and get everything done with a trial and error method.
Recently, I updated wordpress and the theme. It broke the site completely and after investigations found out it was the speed booster plugin that did it. So I’ve renamed the plugin and deactivated it via FTP.
I have a couple of pain points now.
1st – TD Composer is fine. I will get the hang of it once I get to fiddle with it a bit. Unfortunately, I’m not able to.
Every time I go in TD composer, the site takes forever to load the page. Many times I can’t even get a response to an action I do – unless I close the tab and reopen.
Also, if I make a page with the classic editor first and then use the TD composer to let’s say, change the column divisions, the whole page gets corrupted and looks nothing like what I had done with the classic editor the first time around.
2nd – I have slow quarries and scripts and styles that are causing the site to slow down a lot. I’m not able to understand where to go and remove what to address this issue. Would it be possible for me to get some assistance for this? I’m also willing to pay for this service.
Thanks and Regards, Nigel
Hello Nigel,
It sounds to me like something is affecting the proper functionality of the composer. It could be a memory allocation issue. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens
Thank you! Bogdan B
Hey! I asked for a refdund, it was approved.., my question is, how long i need to wait, cause i need a nother theme soon as possible…
Hello,
Once the refund is approved by the theme author it is up to envato to deliver the money so this question is best asked on the envto contact page: https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us We cannot help with the envato refund as we do not have access to the envato platform. We approve refunds from our side and then envato takes over.
Thank you! Bogdan B
how to fix this error???
wp_booster error: td_api_base::mark_used_on_page : a component with the ID: td_category_top_posts_style_rd_bg_fl_4 is not set. /home/eazzyf17/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
wp_booster error: td_api_base::get_key : a component with the ID: td_category_top_posts_style_rd_bg_fl_4 Key: posts_shown_in_the_loop is not set. /home/eazzyf17/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Hello,
You seem to have used another of our themes and switched them. You have to access the theme panel and change your category templates. Select the default setting or particular ones for each category. That should fix the error. If you still encounter this issue after changing category settings, please contact us via email at contact@tagdiv.com and provide login credentials so we can login and investigate.
Thank you! Bogdan B
Check out what our customers feel about using Newsmag!
Hello your support forum seems to be down?
Hi,
Thank you for reaching us! We are here to assist you and also, our support is not down. If you need more assistance to your problem, please open a new topic at our support forum from here -> and we will help you as soon as possible.
Thanks for your understanding! Catalin L.
Hi guys,
We have a block of news categories that are stories from an external site and we’d like for those stories in that block to open on a new tab, since we have a redirect inside those posts to go to the source post on the external website.
Can this be done?
Thank you!
Hi,
You would need to add a property to the links in order for them to open in a new tab. What exactly is this block you are using? The theme blocks don’t have a capability such as this one, it could be made with modifications in the theme code, but I believe it will affect all of the blocks at once. You can send us an email at contact@tagdiv.com and mention all the details, maybe something could be done.
Thank you! Simion C.
Is there support for mp4 direct file as like of youtube video post format can it be done in the theme?
Hello,
Our theme featured video implementation can only support videos from youtube, facebook, dailymotion or vimeo. https://forum.tagdiv.com/forum/newspaper/Locally hosted videos can be implemented into the post content directly, without using the featured video implementation.
If you need further assistance, please open a new topic on our official support forums at https://forum.tagdiv.com/forum/newsmag/ and our support team will gladly help out
Thank you! Bogdan B
hello please help us, our site has broke since we update the newspaper .9. 5 website : fokustransport.com ====error message=== did you disable any tagdiv plugins ? we’ve got some errors at loading api files, it could happen because of a disable tafdiv plugins
wp_booster error: td_api_base::mark_used_on_page : a component with the ID: tdm_header_style_2 is not set. /home/fokustr/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php Display backtrace wp_booster error: td_api_base::get_key : a component with the ID: tdm_header_style_2 Key: file is not set. /home/fokustr/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php Display backtrace wp_booster error: The path of the tdm_header_style_2 header style not found. Did you disable a tagDiv plugin? /home/fokustr/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php Display backtrace
sorry no problem the issue is i just have to reupload new plugn td_composer and td_social_counter and its works fine thank you
Hello,
This error appears if you have a multi-purpose header style set and then disable the tagdiv composer page builder. The options is added by the composer so it provides an error if the composer is removed. If you updated, the theme, the tagdiv composer most likely dot deactivated as the theme has a detection system for the plugin versions. It prompts you to also update the theme plugins along with the theme. I’m glad you solved the issue and your site is back and running properly. If you need further help please try out our support forums at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hello, I have created a category that has no subcategories. On this category pages, ALL of the other categories will be displayed in the subcategory header. That’s why i active in the Theme panel>categories setting the function HIDE CATEGORY ON POST AND ON CATEGORY PAGE for this page but the categories are still displayed. thanks for help
Hello,
OK, I will need to investigate this situation on your site as i need to see the structure you mention in order to understand how you need this to work. Please contact us via email at contact@tagdiv.com and provide wp-admin so I can login and investigate why this option is not working as expected.
Thank you! Bogdan B
Hi,
Can we disable or reduce black mask / shadow of grid style 1 images in the front page.
Hello,
Yes, this can be disabled but there is no option in the theme for it. It can be disabled using a custom css code. Please add this code in the theme panel under custom css:
.td-grid-style-1 .td-module-thumb a:last-child:before{
display:none;
}
Please let us know if you have any further requests via the official support forum at https://forum.tagdiv.com/forum/newsmag/ and our support team and community there will gladly help out.
Thank you! Bogdan B
Hello, another question. In the frame-module, any size adjustment is ignored (medium, full, large, exact size, etc.). It is always used the size 399×401. Why is that?
Hello,
Unfortunately we are not sure what element you are referring to. Please use our support forums and provide more details to your request by opening a topic here: https://forum.tagdiv.com/forum/newsmag/ Our support team will be happy to help.
Thank you! Bogdan B
