414 comments found.
Any Html Theme for this wordpress theme ?
Hi, we provide WordPress version only
Hi, a pre sale question. does this theme support wpschoolpress plugin
Hello
We haven’t tested the plugin with the theme yet. I think that it’s possible to use but we will cause some problems about style/design because the theme’s design is built to display perfectly with LearnPress only.
Why does my site look different when i pull it up on a pc? The logo doesnt appear, the menu items are blue and the membership levels page doesnt display the boxes to get started. Please help. Thanks
Hi aw053000
Can you please give me your site to have a closer look?
clientsgroup.co/membership
Hi
This is what I see: http://prntscr.com/n18vqq http://prntscr.com/n18vue
I don’t see any problems. Can you please re-check?
Hi, pre-sale question: there is any way to change the build in Paypal payment gateway to our local payment gateway like iPay88? since we don’t use Paypal here.
Hi, I found an integration of your payment https://wordpress.org/plugins/aics-ipay88-woocommerce/
Is this one? If yes, you can use your payment through WooCommerce system tosee the courses.
Regards
Thoa Kim
Opps, sorry I send to wrong theme, I actually want to ask for your Charity WP theme. I will post there again.
Hey, great theme. I have a question: Is there any option to change the event calendar months and date-/timeformates in the event-manager into german? Thanks a lot!
Using Loco Translate plugin to change the months and setup time format in Dashboard >> Settings >> General >> Time Format
Thanks for the fast reply. But change the time format in general settings has no effect. The event-detail page always shows the same format: 08 pm – 08 pm and Mrz 19, 2019. In german it is 08:00 Uhr – 08:00 Uhr and 19.03.2019 or 19. März 2019.
I have try to find the months with Loco Translate, but there isn´t any month name like August or March…
Have I overlooked something or is there another solution for my problem?
Thanks!
Hi
Kindly create topic on our support forum so we can assist you.
I would like to remind you that you have not yet repaid my purchase, on paypal you do not respond to the dispute and do not reply on your support form. Surely other users will be happy to hear about your policy:
https://thimpress.com/forums/topic/refound-2/Hi, you purchased our addon, not the theme so please do not spam comment on themeforest. The supporter will take care your request.
as already said a thousand times in your support site I HAVE BOUGHT your theme with a different account, if you prefer I continue to write to you from that account id transaction RCD20890187. I tried more than once to follow the “educated” way but you continue to turn a deaf ear. If you prefer not to receive more messages, proceed with the refund as indicated by your refound policy https://thimpress.com/knowledge-base/thimpress-refund-rules/
And you will no longer receive messages that reveal your reliability
So you should comment on the theme purchased. Did you purchase Ivy School theme?
Hi! I cant translate some texts from courses area. Access “Conta” > “Pedidos”, in the top bar menu. Right down below in the tags, “Courses” should be “Cursos”, “Orders” should be “Pedidos” and “Completed” should be “Completo”. Below that in the table, the title inside the red strip also should be translated.
I already did some translates with loco translate plugin, but nothings changed. I know how to replace the texts with css, by using pseudo classes before and after, but I really dont like to do this way…
Can you help me?
Att, Daniel Rocha
Hi
May I have you create topic on the support forum so we can assist you? I think that something wrong in your settings. This is the forum https://thimpress.com/forums/forum/ivy-school/
kindly explain to the forum your reimbursement policy ….... although I am in terms, paypal has a dispute in progress you deny yourself to the messages. I bought an upgrade that was never downloaded and nobody replies !!!! Very very reliable compliments
Hi
This is the refund policy https://themeforest.net/page/customer_refund_policy
But which theme did you purchase from us?
Hi
This is the refund policy https://themeforest.net/page/customer_refund_policy
But which theme did you purchase from us?
Presale question;
Is it possible to change the posts layout within the theme? There are currently like 7 different layouts, but none that fit my needs except for one needs a small edit.
Thanks.
Post layout? Which layout do you want to have?
Maybe it would be better if I could send you an email with an example picture, do you have a email address where I can send it to?
Hi, send emails to techsupport@thimpress.com 
hi there, just wondering if there was any update as to when the compatibility with Elementor and a Elementor demo instal will be available – many thanks
Hi, Elementor was updated long time ago. You can use the latest version of the theme to use it.
Sorry my bad. Should of explained myself better. I was wondering when the demos would be updated to include elementor ones as you mention on your main theme page. Thanks again
The demo is already built by Elementor that you can import without any errors.
could you point me in the right direction for that – I mist be blind – each time I import a demo it just builds the site with VC – thanks
Hi, before importing demo, you will need to select the page builder (Visual Composer or Elementor). Just make sure that you’re using the latest version.
I’m being daft, however, I cannot see where to select the page builder of choice before importing demo
Kindly upload the site to the hosting then create topic on support forum and provide the site info, we need to check further.
will do – thanks again
Hello Support, Theme purchased, on high priority required PSD files of theme. Thank you
Please provide the PSD files of theme its very urgent, i searched by downloading theme folder, but did’t find the psd file.
Hi, I will send you the PSD file in the forum
Hi, I am struggling to get this theme to look as I wish it to. I love the functionality, but I would really rather just build my own pages from scratch and use the functionality of the theme as I wish. I can’t seem to be able to create Elementor Canvas pages without including the header of this theme. I prefer the flexibility of Elementor more!
Is there a way to use this theme without using your headers/footers??
Hi
Can you please create topic on the support to discuss more?
Hi please, is this theme compatible with LifterLMS?
Hi
Thanks for the concern but we haven’t tested the theme with LifterLMS so that I’m afraid that it will cause unexpected issues.
Regards
Thoa Kim
For all that are interested in this theme: BE CAREFUL !!!
Bad support. Take 24hs to answer question (only in a forum, not chat, not email). They don’t give clear solutions. If you bought any extra addon they doesn’t refund it if you ask or need.
Hi aardid
Sorry for the late response because of the weekend. We’re working now and get back to you shortly
Regards
not only weekends, it happens work days too
Hi
We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).
Our timezone is: GMT+7.
All the bests
dont promise guarantee. Neither promise anything, you don’t give me refund about other bought that doesnt work
Hi
It’s working as it should be. But it doesn’t meet your requirement and we’re not able to approval the refund because of this reason.
Bests
No problem. I never buy anything again to thimpress
Hi Guys, Demo 3 import keeps blocking at : Main Content Import posts, pages, comments, menus, custom fields, terms and custom posts.
Any advice?
Hi ianaandu,
May I have you create topic on the support forum so we can check more carefully? https://thimpress.com/forums/forum/ivy-school/
Regards,
Thoa Kim
does crocoblock works with this theme?
Hi weirdaydreamer,
Is it a page builder? The theme is designed to use with WPBakery Page Builder and Elementor. We haven’t tested crocoblock with the theme yet. But if you use another page builder, it will cause style issues, of course.
Regards,
Thoa Kim
We haven’t had a chance to test it with the theme so that I have no ideas about this
Regards,
Thoa Kim
It’s okay thank you!
Hi Kim, Can you share some finished website with the same template?
After installing theme CSS files includes from your website (http://ivy-school.thimpress.com/demo-elementor-3/wp-content/uploads/sites/19/tc_stylesheets/ivy-school.demo.css)
I used https in my site and this files not loaded ?!!
Hi DServPro,
Sorry for the late response because of the weekend.
Our demo data uses http while your site setup https. That’s why it causes style problem. The solution is to re-save Customize (Appearance >> Customize >> click Publish button)
Let me know
Regards,
Thoa Kim
Hello, Please create a new demos like Udacity.com, DataCamp.com, and codecademy.com and I will purchase your theme directly .. I wish you to take my request into consideration Thanks
Hi AAOS-AAOS,
We’re already planning for this
Regards,
Thoa Kim
