359 comments found.
Is this theme support for the lastest wordpress 5.2.1 ?
Yes we support v5.2.1
Where are the step by step instructions to install the WHMCS template? And don’t tell me to open a ticket ‘AGAIN’ and give me unsatisfactory answers. The idea is to ‘not’ use the WHMCS bridge.
Currently I have been attempting to get this theme set up for just about 3 months. I also have a dev who’s been doing this stuff for years shaking his head trying to help. If I don’t get a satisfactory answer from you then I’m going to have to pay ANOTHER company, which actually specializes in taking html and implementing it with WHMCS.
Since my dozen or so support tickets didn’t get any answers that work… My next comment won’t be a comment…it’ll be a review, in all it’s glory.
Hello GoBabyGoPL, to install WHMCS Template you just need to move the template to whmcs/templates/.. and activate it from WHMCS Admin panel, here you can find a tutorial help you https://www.youtube.com/watch?v=cQrLJ6iH1bU / About our support center actually we reply to all ticket within a day. and if you not satisfy with any replay you can get back to us and we can make it more simple or make it for you. we ask to open a ticket so you can get a faster help. Regards.
This video has nothing to do with installing the WHMCS template included with this so called Elementor theme. As for your ticket system…it must be automated(sarcasm)...because I keep getting the same or slightly different useless answer. Such as your reply
Hello GoBabyGoPL, Actually we didn’t understand your problem now, please open a ticket with the problem and your website details and we will make it for you!
No…you reply to one of the 9 or 10 tickets I’ve already opened
please provide me with any of your ticket id.
Pick one: The are in ascending order
745354 909449 509345 209531 566891 815334 554150
How can install the WHMCS template? Any response?
Hello, please open a ticket on whmcsdes.com/ca so we can help you.
How can install the WHMCS template?
Hello, please open a ticket on whmcsdes.com/ca so we can help you.
Hi, how to change the footer text “Contact” to “SLA”, there are 3 links at the bottom right “Terms”, “Policy” & “Contact” I want to change the “Contact” to “SLA”
Hello theway007. please open a ticket on https://www.whmcsdes.com/ca/submitticket.php?step=2&deptid=2 so we can help you doing that.
Hi, how to link to open specific tab? I try to use the id but it won’t work. I’m using Vertical Tab.
Hello theway007. please open a ticket on https://www.whmcsdes.com/ca/submitticket.php?step=2&deptid=2 so we can help you doing that.
Hi, Blog/Post page cannot hide Author’s name and Post Date, already turn on “Hide Author” and “Hide Post Date” in the option page.
Hello theway007, we checked it and it works well, please open a ticket on whmcsdes.com/ca/submitticket.php so we can help you.
Hi,
Does the theme support RTL? If yes, can I see a demo?
Thank you
Hello jonimagic1, No currently we don’t support RTL
Hi, how to change the footer payment images? add in new image or remove other image such as ‘payza’
Hello theway007. please open a ticket on https://www.whmcsdes.com/ca/submitticket.php?step=2&deptid=2 so we can help you doing that.
Hello sajklw40, Thanks for letting us know we fixed it. also for sure we will add more pages.
Hi, do you include ‘content toggle’ feature in the Elementor?
Hello madbug, if you mean Accordion yet it’s exist http://phox.whmcsdes.com/super/shared-hosting/ under “FAQs” section
Hi,
I have run a SEO check on your product page. However it doesn’t find H1 tag.
https://sitechecker.pro/seo-report/https://phox.whmcsdes.com/modern/shared-hosting/Hello theway007, We will take into consideration in the coming update.
Hello theway007, it’s already exits in the header. the user icon you can change it to your registration link.
I mean the big ‘Sign Up’ button to catch customers’ eyes. Like this: https://appon.radiantthemes.com/
Hello theway007, We will take in our consideration of incoming updates.
hi , i just got your theme 5 hours ago since then i am trying to install demo with no luck and i cant find manual demo , my host server is vps and i install another big theme before your theme with no problem , please advise
Hello onesignal, please open a ticket on whmcsdes.com/ca/ with your WordPress Admin panel account.
even your link you sent didn’t work , thanks
Hello onesignal, we have checked it and it work well, you can open a ticket direct from this link https://www.whmcsdes.com/ca/submitticket.php
i am very sorry to say dealing with your support link or your support big wasting time , i never see this way to support before , can you please send me the manual demo or give me email i can dealing with my email onesignal.ca@gmail.com
Hello onesignal, we didn’t receive any ticket from you!, please provide us with your ticket id so we can help.
also you can contact us on our mail info@whmcsdes.com
Hello, I’m really insterested on the theme but I have some doubts.
- Is there any option to disable google fonts and any remote file request? This would help to comply with the most strict countries when it comes to GDPR regulations.
- Is there any option to create a Cookie agreement pop-up?
- I believe I read that there’s a Template for WHMCS, is it correct? I do not want to use WHMCS-Bridge.
- Is it only compatible with Live Chat or it’s also compatible with other chat sites? Same for WPML, is it compatible with another plugin for multi-lang?
Thank you very much!!
Hello MisterDeeds039, Thanks for your interest in PHOX. - Remote files requests – no option to disable it. - Cookie Pop-up will be available in the coming updates. - Yes, we have WHMCS Template for each demo. - we provide two popular chat platforms you can integrate with but if you have another we can add it. - PHOX compatible with WPML, If you want to test it with any other lang plugin feel free to let us know and we can test it for you. Regards.
Hello, we have a problem. Demo stuck in ” Importing, please wait!”
[06-Apr-2019 02:38:00 UTC] PHP Warning: Error while sending QUERY packet. PID=2906527 in /home/fmxlqpxh/public_html/wp-includes/wp-db.php on line 2007
Hello, please open a ticket on whmcsdes.com/ca
Ticket opened, please we need your support.
Hello, We replied, waiting to hear from you.
We replied again with the credientals of the site.
Hope that all is well now.
Could you check your preview theme – https://phox.whmcsdes.com/super/ I would like to check it out, but there are errors with css or links..
Hello pedchenkop, i checked it, and there are not any errors. can you provide us with a screenshot so we can help?
I cant seem to import demo content. It just loads forever, tried to reinstall everything with no success as well. Any tips/guidance?
Hello JWB502, please open a ticket on whmcsdes.com/ca
I already sent a ticket, haven’t had a response back yet. I’ll do it again though
We replied, Thanks.
Where is the installation guide ? there is not inside zip
You know…this is a pretty nice theme…only one problem…and a big developers UI problem for anyone wanting to use the elements or sections that come with the theme.
All the elements are created as individual pages and not Elementor templates. A shame really. Therefore, there is no way to search out or see any of the pre-built elements within the Elementor page builder.
It’s a shame really because there are so many good elements, you just can’t use them efficiently at all.
Hello GoBabyGoPL, thanks for your interest in Phox, Actually we understand this problem and we started to solve it, from the coming update you will find many changes. and we will develop it on each update to be more general.
Hello, is your Digit theme compatible with this theme?
No conflict between both, you can use each one on its script without any problem.
