I’m having issues with showing a fixed banner on top. Like with different notification banners. Why? Here: https://oneseo.se/seo-byra-stockholm/

Hey, I really love your theme but my only concern is why is there not an option in the theme where we can add an email or a phone number in the top bar or header like other themes have. Can you please add that in the next update? I mean.. its pretty necessary..

Hi,

when will you answer to my ticket? I’ve been waiting for the answer 5 days ago…

Can you please take a look at one more ticket for me that I never got a resolution to a while back? Hopefully there is a fix for this. PRIVATE TICKET #1716693 Thank you very much!

is it possible to migrate salient wordpress theme from 7.6 to 10.0.1 ?

Hi guys. Am having a weird issue where if i hide a row in mobile view and keep it visible in desktop view, the padding space is still visible in the mobile view! how do i get the whole row, including its padding to disappear in the mobile view??

Please see: http://rizwanarshad.in/

Hello,

My support is expired, but I am stuck with classic editor showing just shortcodes from Visual Composer. I disabled the backend editor from the Visual Composer settings, but nothing changed. I would like to know what’s going on, so I might be able to fix the problem. Please help me.

Thanks.

Hi Support—I am trying to sell stock video on my ecommerce section…here’s an example of a product page: https://thefictionstoryroom.com/product/cuba-havana-downtown-stock-video/

I notice there is no way to add a video for the featured product image, only still images. Is there any way I can get my video (hosted at either vimeo or youtube) to play where the featured image is at the top of the page? Ideally it would be great to insert some type of preview at the category level as well https://thefictionstoryroom.com/product-category/stock-video-footage/ sort of like websites like istockphoto, etc.

I’ve seen a paid plugin for this feature, but it has poor reviews and I try to limit the amount of plugins I use due to performance, security, etc.

Really weird issue:

when you visit https://www.platinumbars.co.uk/bookings and scroll down. Then click on the site logo you would expect it to return you to https://www.platinumbars.co.uk/

However the screen just goes black!!

Any help would be great, thanks

Hi Support,

How do i move the “Have a coupon? Click here to enter your code” to below Billing details input field?

Thank you very much,

Hey there guys,

I’m trying to replace the base slug ‘portfolio’ with something more dynamic like category or project-type so we can support more product types.

For example, if we have ‘lighting’ and ‘objects’ project types, I’d want the permalinks to be keepbrooklyn.com/lighting/product and keepbrooklyn.com/objects/product respectively.

​I put the following code in my child theme’s functions.php and achieved what I was looking for, but now all my pages other than my home and portfolio items are 404’ing.

Would you be able to tell me where I went wrong?

Any help would be greatly appreciated!

add_filter( 'register_post_type_args', 'dynamic_keep_product_slug', 10, 2 );
function dynamic_keep_product_slug( $args, $post_type ) {

    if ( 'portfolio' === $post_type ) {
        $my_args = array(
            'rewrite' => array( 'slug' => '%project-type%', 'with_front' => false )
        );
        return array_merge( $args, $my_args );
    }

    return $args;
}

function keep_product_link( $post_link, $id = 0 ) {
$post = get_post($id);
$terms = wp_get_object_terms( $post->ID, 'project-type' );
    if( $terms ){
    return str_replace( '%project-type%' , $terms[0]->slug , $post_link );
    } else {
    return str_replace( '%project-type%' , 'products' , $post_link );
}

    return $post_link;
}

add_filter( 'post_type_link', 'keep_product_link', 10, 2 );

Can you take a look at PRIVATE TICKET #1909005 for me please and see if you can provide me with a solution? Thank you!

Hi Support, is there any way for me to add a background image or a product photo in the mega menu? kindly advice.

I’m trying to add an Iconsmind icon to my menu … Is this still the right way to enqueue iconsmind? Doesn’t seem to work for me, I still get the blank box instead of an icon.

function nectar_child_styles() {
   wp_enqueue_style( 'iconsmind' );
}

add_action( 'wp_enqueue_scripts', 'nectar_child_styles' );

Hello there,

Is it possible to add analytics code to a VC button element in order to track the onclick event?

Thank you

Hello,

I have tried to create a custom social media icon for my header and footer, but it’s only working in my header.

/* Custom Strava Icon*/ 
i.fa.fa-github-alt {
    background: url(https://www.redchilli.designofeden.co.uk/wp-content/uploads/2019/03/Strava-icon.png);
    background-repeat: no-repeat;
    background-position: center;
    width: 30px;
    height: 25px;
    display: block;
    position: relative;
    background-size: 15px
}
i.fa.fa-github-alt:before,i.fa.fa-github-alt:after {
    content: '';
}

Not sure what I’ve done wrong, I’m just trying to replace the github logo with my own custom icon.

Many thanks!

Hey I bought this theme a while ago and want access to the new demo themes. How Can I do so? Thanks!

Hi! I am using the WooCommerce Products with the carousel option and it breaks my homepage, with pagination it works fine. I want to set it up like the eCommerce Creative template.

The H2 with a subtitle is not displayed too.

Can you solve my problem?!

Hi, Is it possible to add padding to right and left side of Full Width footer layout because scroll-too-top arrow sits on top the last Social Media icon and it’s impossible to click on the icon’s link.

Regards, Beata