71 comments found.
Hello Sir, how i can replace main menu to my main menu top header part
Hello,
You can modify your header layout as you wish:
http://djrainflow.ancorathemes.com/doc/#header_related_layoutsIf you have any further questions, please submit your request at https://themerex.net/support , so our Support team assist you.
Have a nice one!Is there any update fot this theme? After update of wordpress something doesn’t work
Hello,
New theme update (1.3.3) is currently in progress and will be released in a while.
Meanwhile, please submit a ticket under ‘Pre-sale Question’ tab at https://themerex.net/support – our Support team look into that.
This doesn’t require support renewal.
Thank you in advance.One more question, Can you help me with changing social icon link that are in the top menu on the right side. I found for the footer icons but I cant find for that top menu how to change social icon links. Thank you
hello, Hello, I want to buy ancora theme, DJ Rainflow | A Music Band & Musician WordPress Theme and I have a wordpress 5.3.2 version. What if I buy that theme and my wordpress is not supporting that file theme? Thank you
Hello,
Theme is compatible with latest WordPress. In any case we always provide support for compatibility with new versions of WordPress.
Should you need any further assistance, feel free to contact us at https://themerex.net/support/ – our Support team will be happy to help.
Have a nice one!Hello I a have downloaded the demo data and I now am trying to change the site logo. I changed all of them still I see the default demo data logo? Where did you hide it?
Hello,
Sorry for delayed reply – we were closed on New year’s holidays.
The logo uploaded in the Customizer can be overwritten by the logo image selected in the Header layout. This allows you to upload a different logo image for each page.
- Check what header style is selected in the Appearance > Customize > Header > Header style. (You can choose a different header style for a particular page in its Theme Options.)
- Navigate to the Layouts > All Layouts and open this header layout. Locate the Layouts: Logo shortcode and click on the Edit button.
- Upload a new logo in the Layouts: Logo Settings > General > Logo section and save the changes.
If you have any further questions, please submit your request at https://themerex.net/support , so our Support team assist you.
Have a nice one!I am interested in buying your theme for a band. I am curious to know if you have a list page that I can use to show a song list. ??
Hello,
Thank you for choosing our theme! You can create new page for song list and add audio shortcodes there (like in MUSIC PODCAST section on Homepage).
If you have any further questions, please submit your request at https://ancorathemes.ticksy.com/ , so our Support team assist you.
Best regardsHello,
I’ve got a question. I’ve implemented the template and I’ve got the services setup. But the only problem is I got my own services page but when i press a service it automatically makes HOME/ALL SERVICES/CORPORATE EVENTS. Now it’s possible for the user to press the all services page with opens a new page /services/ and will display all the services i got. But i don’t want that to happen. I got my own services page for that. I want to override that /services/ page with my own page. Is that possible?
Hello,
Let our Tech Support Team take a closer look at this feature/option to check if additional customization of the theme files is required. Please submit a support ticket at https://ancorathemes.ticksy.com/
Thank you!
Hi, I download all files but when I want to import the Demo Content, the message “Revolution Slider Error : Slider with alias slider-1 not found” appear. It seems that this slider doesn’t exist in the .zip. So, I would to know how I can upload the revolution slider please ?
Everything else is all right ! 
Thanks for your answer
Hello,
Thank you for choosing our theme and contacting us!
If you get error Revolution slider: Slider with alias slider-1 not found – this error means that sliders were not imported or weren’t imported fully.
Please navigate to Revolution Slider and delete all slides you have (in case if there are presented some).
After that navigate to Appearance> Install demo data> and choose only Revolution Sliders: http://prntscr.com/ibtw8x
If you still have any issues or questions, please provide us with your WordPress details in private ticket at https://ancorathemes.ticksy.com/ – our Support team will be happy to help.
Thank you.
Is your topic suitable for a 12-channel radio station? Is your theme in the editing self-explanatory or very cumbersome?
Is there a radio station that uses your theme to watch it? We are currently not satisfied with the view of our websites.
Hello,
Thank you for your interest in our theme!
Our theme includes WPBakery page builder, you can edit demo pages with user-friendly editor. It also includes a variety of theme option to manage the settings.
For radio stream, you may need to install additional plugins.
Regards.
Hello,
Please check our latest reply to your support ticket.
Thank you in advance.
Where can i see him?
I’m sorry about this comment, I’m not usually the type to leave bad comments, but this is one of the worst, most confusing themes I have ever bought.
Nothing seems to work and the documentation does not clarify anything at all.
I downloaded all of the demo data, and all of the pages I imported are 404’d, so there’s no way of studying this theme at all. Extremely frustrating.
Hello,
Sorry to hear that.
Unfortunately have found no tickets from you.
Please provide us with your WordPress details in private ticket at https://ancorathemes.ticksy.com/ – our Support team will be more than glad to assist you and fix all issues.
Hoping for your cooperation.
Hello, i have a question. Where i set the mail for the form?
Hello,
Sorry for delayed reply – we were on holiday.
Theme uses your administrative email for default form. It can be changed in Settings> General
If you need different emails for contact form and admin purposes, try using Contact form 7 plugin instead of theme’s default. It is free, compatible with theme and allows specifying “Email to” address.
Thank you for understanding.
thanks for the great template. Regards 
Hello Stas,
You’re welcome! Thanks for choosing our theme, enjoy
Interesting decision! Happy selling! )
Hello Drev0,
Thanks a lot
p mHello! i want to modify the dates (events), but i dont know, help me please!
Hello,
Thank you for your question.
To customize a single event post and , proceed to the WordPress Dashboard Menu > Events
More information on how to properly use this plugin can be found here: https://theeventscalendar.com/product/WordPress-events-calendar/
In case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/ - and get qualified assistance.Best regards.
Hi, it’s possible receive psd files before purchase? Thanks
Hello,
We appreciate your interest in our theme!
Unfortunately .PSD files are provided only after theme purchase.
Thank you for understanding.
How hard is it to chnge the colors on the theme?
Hello,
Thank you for your interest in our theme! All the theme colors can be easily changed in Appearance -> Customize -> Color scheme editor: http://prntscr.com/kau7ai If you come across any questions, our Tech support team is ready to assist you!
Regards
I see this theme says it is compatible with visual composer, but does it come prepackaged with the theme as well?
Hello,
Yes, Visual Composer plugin is included into the package.
How can i change the contact page email address. Its giving me an error Transmit failed! Invalid server answer!
Hello,
Please submit a ticket our support system and provide us with issue description.
We shouldn’t have to open a support ticket to change something as simple as a logo. This is a bug in your theme. Please update it or leave a comment on how to change it for us.
Hello,
The theme allows you to overwrite the logo image set in Customizer for each header style (to set a different logo for each page, for example). So you can change the logo in Layouts -> Header simple: http://prntscr.com/ixvgtz
Regards
