483 comments found.
FPDF error: Image file has no extension and no type was specified:, theme in this we are not able to buy any tickets, its shows error when we click on register events after click…
Hi, This is problem you don’t add logo for ticket. If you don’t want to attachemnt QR code, ticket in mail, you can turn off it by go to Events Manager >> Settings >> Mail Template Settings >> Attachment QR,PDF in Mail: None, Attachment File Certificate in Mail: No
Thank you!
FPDF error: Image file has no extension and no type was specified:
Hi, This is problem you don’t add logo for ticket. If you don’t want to attachemnt QR code, ticket in mail, you can turn off it by go to Events Manager >> Settings >> Mail Template Settings >> Attachment QR,PDF in Mail: None, Attachment File Certificate in Mail: No
Thank you!
After installing the update, Ticket and Price for events doesn’t show until users click it. please help
Hi, Did you updated Theme, Plugins ? Like our demo is working with latest theme, plugin version. Thank you!
I updated the plugins. still same
Hi, Please make ticket here: https://ovatheme.ticksy.com and send your Wordpress account in ticket. We will assign supporter help you. Thank you!
I cannot see how customers can add multi tickets for an event.
For example if someone wants to purchase 3 tickets – one at £10 one at £20 and one at £30 for the same event (for example child, adult and baby) it doesn’t allow you to go back to that actual event page to add further tickets?
This is a problem for events where people want to book more than one type of ticket?
Is this possible?
Hi, The theme is supporting this feature: https://ovatheme.com/em4u/event/digital-marketing-2018/
Thank you!
Hi Team, This is the exact theme i needed for my exhibition. just a curios information if it has also a stand reservation options for the exhibitor. or do can you receommend any compatible plugins to use here
Hi, The theme supports booking free event so I think you can use feature to reservation exhibition. Thank you!
The all time dropdown has a ” weekend ” option, can i just know what are the days that are identified as weekends .. in my country the weekends are thursday – friday – saturday. I think its here identified diffrently .. can i know which days are classified as weekends and how to change them ?
2. The venue page has an option for the working hours in week days and in i think sunday – saturday, in my country sunday is a working day .. i think it need to be renamed to weekdays and weekends to be used globaly for everyone
Hi,
1: The weekends is dependent “Week Starts Om” in Settings >> General. The weekeends only 1 days. We will consider to update this problem.
2: You can empty field also use Loco Translate Plugin to translate text.
Thank you!
Thank you first for the great updae
, i updated to the latest version also updated the plugins to the latest version the ova events manager and advent and so on .. but i got an issue, when i try to access any event it gives a page not found error
You can test here https://www.tktshub.com/event/phanxipang-tourist/
Also the events already shown as you see in the homepage:
https://www.tktshub.comUPDATE: Everything works fine after updating the settings>permalinks
Solved thank you ..
Well Done!
does this theme accept Community event plugin , event ticket plus ??
Cause the i will need a front end user submission that wont be pulling up Normal admin dashboard
Thats the only problem your theme has
The user end submission is really a problem and you need to build a dashboard i enjoy your theme because of the tickets and the event single page layout
Hi,
- Community event plugin , event ticket plus: We don’t test these plugin ago.
The currently the theme only support User Submit Event via User Dashboard. We will consider add new dasdboard at frontend.
Thank you!
Hello,
Can I integrate this with Dokan plugin or any multi vendor plugin, where website owner can split ticket commission with the event listing person?
For example let’s say Listing owner add the event and ticket price is $10 and website fee on that ticket will 10% which means website owner will receive $1 and listing owner will get $9. That is what multi vendor plugin does, can I integrate this with any multi vendor plugin?
Hi, Sorry the currently theme doesn’t support this. We will consider vendor plugin in the future. Thank you!
is it compatible with The event calendar plugin?
Hi, No it isn’t. Thank you!
Hi, couple of questions;
On the ticket page is it possible to delete the ‘Speaker’ section for example?
In the Events section, is it possible to remove some of the options (such as venue / state) as these won’t be required as we will be operating from one venue.
Can you have a set amount of tickets (for example 100 tickets) for an event so that we and the buyer can see the number of tickets left?
And lastly will the tickets have a seat number / ticket number?
Thank you!
Michael
Hi,
Delete Speaker in ticket page: Yes. You can hide it in settings of plugin
Remove options: venue/state: Yes you can hide it in settings of plugin.
set amount and rename number: Yes
Seat number:No. The ticket includes QR code.
Thank you!
Thank you!
Is it possible to use a seat booking / reservation plugin with this?
I’d like to know if we can incorporate something so that the user can book a specific seat once they get to checkout?
Michael
No it isn’t. We will consider this problem to update it.
Thank you!
Hi, is possible have support in italian in comments or via email ?
Hi, Yes it is. Thank you!
what e-mail address do I write in Italian?
You mean support theme by italian ? If yes, sorry we can’t support customer by italian.
Thank you!
ok 
i need to know how some dynamics work, but i can’t explain myself
Please describe your problem, I will try to understand it. Thank you!
I want to buy theme but I have just one issue . I used the demo and paid for a ticket and all the details and barcode was sent to my email . I tried so many barcode scanners to see what happen when I scan and all I could get when I scan is a code number . How do I scan and see other details like Name . How do we avoid people who want to enter the event with one ticket because the scanners didn’t tell me that this ticket was scanned before .
Hi, The QR Code supports 2 methods: Display Number and Detail Attendees. I will choose again to display with detail attendees. When you scan QR code with site administration, the ticket status will update to database so a QR code only can scan once. The ticket(QR code) will updated to checked in http://demo.ovathemes.com/documentation/em4u/#h4_manage_ticket_h4
You can book event again now for scaning detail Attendees
Thank you!
Okay , Can you generate QR codes to put on offline tickets?
No it isn’t. Thank you!
hi, I wanted to buy this theme to create an onlien ticketing platform where customers can publish events independently.
Is it possible to have user (buyer) and user (seller)?
the seller who publishes an event to sell tickets immediately collects the money or the money goes to the administrator who then turns a% to the seller?
the eventual speakers for each event by who is managed?
Hi, You can register account then upload your event. You can sell your ticket then money will direct to administrator. However we can’t manage profit of each event. You have calculate manual.
Speaker: Currently it is global. It will doesn’t display to Seller for choosing. It displays only to administrator.
Thank you!
when money will direct to administrator… how do we give at the user that publish the event on website?
Hi, You have to transfer manual. The theme does’t support this.
Thank you!
it’s possible use a demo for admin ?
Sorry No it isn’t
Thank you!
I wonder if we can build this theme https://www.paykasamobil.com/
Hi, Sorry I don’t understand you mean.
Thank you!
Hi, how do I change From and To text or remove it from the Event Details section right hand side https://richdadpoordadevents.com/event/paris-robert-kiyosaki ?
Hi, You can use Loco Translate plugin to translate text in Ovatheme Events Manager Plugin. Thank you!
Hi, no I do not need to translate it, I need to remove it or edit it.?
wp-content/plugins/ova-events-manager/templates/single-event.php to wp-content/themes/em4u-child/ovaem-templates/ folder. Note: You have to make ovaem-templates in child themeThank you!
Can you guys help to upload this theme to ensure everything is okay and I can finish it up?
Yes, I can help you install theme. Thank you!
Another small issue with the new page: https://ovatheme.com/em4u/
When you scroll down, its not smooth it glitches not smooth .. you can check the video below, i tested it from chrome & Firefox.
Video Link: https://drive.google.com/file/d/12gdSd_StTcLyLnF1p122i7FEddgxvPM3/view?usp=sharing
Hi, I will check and update theme. Thank you!
one last thing: https://prnt.sc/mw8gdk 1.Can i hide the past events from this drop down list ? 2.Can i hide certain fields like state & city in the search bar ?
Also please check the ticksy tickets, and thank you for your full support 
Hi, Hide Pass event: We need to little customize code. Please make a ticket, I will help you. Hide field in search: yes. You can check this in option of element or shortcode. Thank you!
I did a ticket thank you indeed, one last question: the theme now compatible with which version of wordpress and which version of woocommerce ?
Also which php version please ..
Hi, You can use PHP version 7.2.x, WordPress 5.x, Woocommerce latest vresion.
Thank you!
Thank you for your full support (Y)
I’m on 1.2.2 .. i want to update to 1.2.5 .. but i want the new material home page demo which is the home default now so how can i have it and the plugins i need to update to make sure everything works fine ?
Also i found a bug related to the last section in the page in the last update demo ” related events ”, https://ovatheme.com/em4u/event/conference-about-bitcoin-2017/
in any event if you swipe left or right the cards ” specially on mobile ” some of the cards images doesn’t appear i tried from safari and chrome on mobile .. also it happens on desktop but as a glitch doesn’t remain ..
Hi, For new home page in version 1.2.5: You can import again demo data or use some Elements in Visual Composer to make page: Search Banner, Category Info, Location Info, Box, Heading, Category Filter, Skill, Blog. You have to update Theme, Events Manager Plugin.
I checked again our demo and it is working for me. Can you send some screenshots ?
Thank you so much!
You can chech the 2 screenshots below:
1. http://prnt.sc/mw5r1q 2. http://prnt.sc/mw5rn3
This link for example: https://ovatheme.com/em4u/event/rugby-semi-finals/
Regards updaing the plugins, you said ova events manager only and i think we need to update the wp bakery too .. and update them how ? Delete them from the plugin manager and install again or delete their folders by ftp then install by ftp ?
Hi, Which browser do you use ?
Yes, you should update WP Bakery Plugin. You can delete Events Manager, WP Baker Plugin from Plugins Manager and install again.
Thank you!
Safari .. iPhone 6s .. and tested too on chrome from the same mobile.
Also what is that item in changelog refers to ? ” + [ADD] Modern Event Detail ” .. can i have a demo ?
Hi, It is strange: I checked in iphone 6, 6+ and I don’t see any error like your image.
Modern Event Template: You can choose in Events Manager >> Settings >> Basic Settings >> Detail Settings section >> Template: Modern. You can choose Header Version 5 for modern event template
Thank you!
I checked from another android phone and it seem that it works fine .. i will try to find another ios device to test and tell you the if there is anything wrong and thank you for the new home page, its really great (Y)
and regarding the modern event details i found it and its good and looks more modern but not the perfect from the point of visuals to the eyes for the details i preferred the classic more 
one last thing: https://prnt.sc/mw8gdk 1.Can i hide the past events from this drop down list ? 2.Can i hide certain fields like state & city in the search bar ?
Also please check the ticksy tickets, and thank you for your full support 
Hi, Hide Pass event: We need to little customize code. Please make a ticket, I will help you.
Hide field in search: yes. You can check this in option of element or shortcode.
Thank you!
Hi, I want to add revisions for event pages created in the back office, but it seems as if Wordpress doesn’t recognize the EM4U-event page as a custom post type. Where and how can I add the support for this function for the event page template?
wp-content/plugins/ova-events-manager/templates/single-event.phpto
wp-content/themes/em4u/ovaem-templates/ folder.Note you have to make “ovaem-templates” folder in theme.
Thank you!