Hello,

There are multiple ways to udpate theme. Please contact our support system at https://support.thememount.com/ so our team member will guide you on this.

Thanks, Bob

Hello,

We didn’t tested with Elementor so we are not sure. It should work without any problem as we are using standard WordPress structure.

We built all our elements in WPBakery Page Builder so it will be good if you use WPBkakery Page Builder plugin.

Thanks, Bob

Hello,

There is no requirement to register Slider Revolution pluign as we purchased extended licence. So basically you can use it. They are providing registration form for those who already purchased the plugin.

Thanks, Bob

Hello,

Yes, Our theme supports Wordpress Multi-site framework.

Thanks, Bhoomi

Hello,

We provided all form code on our documentation here:
http://apicona-advanced.thememount.com/documentation/faq.html#faq-1

If you have any question than please contact us via our official support system at https://support.thememount.com/ and send us details so we can provide you proper solution.

Thanks, Bob

Thanks

Yes, You can easily change it later. We already provide option for it. You just need to go Admin > Theme Option > Topbar Settings > Hide Topbar in Small Devices > change your option from “Show/Hide Topbar in Responsive Mode*” option. If you have any query than contact us via our official support system at http://support.thememount.com/ by creating a new ticket for your query.

Thanks, Bhoomi

We have already responded to your ticket a little earlier. Please check it.

I managed to solve it. It was a problem with the update of “WPBakery Page Builder”. Thanks and sorry for the inconvenience.

Glad to hear its solve.

Hello

We recommended to use PHP 7 or greater as its very fast. Also you can use PHP 7.3.1 version. If any issue than contact us via our official support system at http://support.thememount.com/ by creating a new ticket for your query. So our team member will guide you.

Thanks, Bhoomi

I updated to 7.3.1 after updating the theme and I seem to have no problems – Thank you very much for your help!!!! You guys really are the best!!!!

Glad to hear it helps

Hello,

Please contact us via our official support system at http://support.thememount.com/ by creating a new ticket and copy paste these details so our team member will reply you.

Thanks, Bhoomi

Yes, The theme is fully compatible with WP v5.1.1. and WP v5.2.

Hello,

We don’t know Spanish language but I think you want Gutenberg support. Please note that we are already providing WPBakery Page Builder which is very advanced editor in compared with Gutenberg. Also we haven’t any plan to add support for Gutenberg.

Thanks, Bob

Hello,

We are providing WPBakery Page Builder plugin which is very advanced editor in compared with Gutenberg. Also we haven’t any plan to add support for Gutenberg.

Thanks, Bob

Nevermind, I found the way – it wouldnt read class from theme options/custom code, but it did with Customize/additional CSS

Hello,

Actually our theme is not optimized with Gutenberg and we are working on it. But please note that we are already providing advanced page editor than Gutenberg (WPBakery Page Builder) so you don’t need Gutenberg with our theme. Also we created some very useful elements in “WPBakery Page Builder” plugin so it will be easy to use.

Still we will add support for all core Gutenberg elements.

Thanks, Bob

Thank you! We used the theme for the past 3 years, it might be that previous developers modified something – as the slider always showed above the menu, like here https://photoville.la/ – is there an easy way to do this with css? Best

Just checked again, we are using Child theme and all theme settings were exported/imported from the website where menu is under slider on Homepage.

Hello,

We need to check this directly on your site. So please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details so we can check and will provide you proper solution.

Thanks, Bob

Hello,

We are already providing option for this. Just go to Admin > Theme Options > Menu Settings section and change in “Main Menu Active Link Color” option. See screenshot below:

Also our support system is working perfectly and we are getting tickets from all users. Make sure you are using this link:
http://support.thememount.com/

Thanks, Bob

Hello,

We are not very sure but I think the page loader will work for this. You can try some plugins too. Here are some plugins:
https://wordpress.org/plugins/pageloader-lite/
https://wordpress.org/plugins/loading-page/
https://wordpress.org/plugins/the-preloader/


You can also contact us via our official support system at http://support.thememount.com/ so our team member will guide you on this.

Thanks, Bob

Hello,

Actually we have limited team member for support so we increased price to limit sales. Now we have some team members for support so we set it normal price at $99.00

Hope this helps.

Thanks, Bob

We are still working so please don’t buy it now. I will let you know.

ok! Let me know when it´s ready Thanks.

Sorry for late reply. Yes you can purchase our theme now