249 comments found.
I am interested in the Menu not being in all Caps. Is it possible to alter the theme to show menu items in upper and lower case. Thank you
Hi,
This is an option, Please navigate Look Options > Typography > Menu Typography > Main Menu Font > Text Transform. select none.
BTW, Your support has expired, consider to extend it soon.
Thank you very much
Regards,
Hey,
I want to post a youtube video in the video section but when I start a new blog I can’t see the video section. Can you help me?
Kind regards!
Hi,
Thank you for purchasing this theme.
Please contact me via the support URL and then send me your site login credentials. I will check for you.
Regards,
Hi,
I have just imported the demo files to my website.
I’ll like to change the background of my website. By default, you had the background color as white. May I know how can I change the color to something else?
Hi,
Thank you for purchasing this theme.
I have just replied you via email support. Please check!
Regards,
Thanks! I just replied your email sir!
Hi,
I have just replied you, Please check!
Regards,
Hello,
Great theme!
I’m looking at making a site reviewing kids toys like: https://smartsprogs.co.uk
Am I able to modify the review criteria and configure that?
Thanks,
K
Hi,
Thank you for interesting in this theme.
The theme supports review features, However, if you want to have a special review features like this website, you need to use a 3rd party plugin or create a custom function in the child theme (You need to hire a developer to do this)
Regards,
Beautiful theme! I really like the design and bought it but realised first after I installed it at our site that there is no option to show the WooCommerce cart. I was kind of chocked to get a Premium theme with Woo support but there is no simple way to show the cart in the header with settings, widget or short code. I hope that you in a not too far future could add this function, I think a lot of people would appreciate it. An off-screen side bar for the cart would be amazing, but as a start just a cart would be great.
One more thing that is not as critical but would be beautiful is that in the category/blog listing posts shows with video and featured image above the header, but there is no option to also do this on single post. Would be nice if it was possible to chose the same style/layout on both.
Hi,
Thank you for purchasing this theme and your kind feedback.
I am sorry, at the moment, the theme doesn’t support this feature. However, Please contact me via the support URL and explain details what you want do, I will consider helping you if this is possible.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
Thank you for the reply, it would be great if you could help me with a solution now but the feedback was more for future releases since at least the cart is a pretty essential function for e-commerce sites.
If a theme doesn’t support such a basic function as the cart I wouldn’t write it supports WooCommerce.
Hi,
The theme already supports Woocommerce.
The header mini icon cart is an extra function, it doesn’t the base functions. At the moment, the theme doesn’t this option but you can sell items without any issue with the theme, it supports all WC pages: shop, single product, cart, checkout and your account.
As I mentioned, Please contact me via the support, so we can discuss more and if this possible, I will help you.
If you are looking for a shopping theme, you can open a ticket to refund. I will approve for you.
Sorry for any inconvenience caused.
Regards,
Hi,
I look forward to hearing from you (through email support), so I can check and help you
Regards,
I hope you are doing well.
Looking forward to seeing your email support, I will check to help you.
Regards,
Hello! All of my social Icons have disappeared. I was able to get icons to appear using the Inspect Element and changing to new Font Awesome Icon Codes. Where in the theme can I update the Font Awesome Icon code for the standard social networks so that they show back up? Thanks so much!
Hi,
5.0 awesome version is heavy and it isn’t necessary to add so the theme is using version 4.7
To update this fonts, you also need to edit in the PHP code because the classname of icons is also changed in the new version, so I guess this is hard a bit for you.
I recommend you should update or re-install the theme code to back to default codes , the issue will be solved.
However, if you really want to use 5.0. Please contact me via the support URL and send me your site login credentials and FTP login credentials, I will check to help you.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
Hi,
I hope you are doing well.
How is your website? I look forward to seeing your feedback through email support.
Regards,
I’m trying to create a gallery page on my website. Is there a way to hyperlink the images in the gallery format? I’m able to hyperlink the images if I choose ‘Images’ but then it only displays vertically. Thank you
Hi,
Thank you for purchasing this theme . Yes, everything is possible. This request may need to edit a bit in CSS code.
Please contact me via the support URL and take me a screenshot the element you would like to edit, send me your site login details, I will check to help.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Regards,
Hi.
I sent an email via the support URL and looking forward to hearing your feedback.
Regards,
Hello.
I just bought the theme and imported “fashion theme” on my website. I get the “[an error occurred while processing the directive]” message all over the page.
Website link (http://dekoblog.aweo.pl/)
What should I do?
Regards,
Hi,
Thank you for purchasing this theme.
Maybe this issue due to the low hosting configuration.
Please try to refresh the import page and import again.
If not, please send me your site login credentials and CPanel login credentials of your hosting via the support URL. I will check and help you.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
Hi,
I hope you are doing well.
How are your issue? I look forward to hearing your feedback so I can help you soon.
Regards,
Hi, is possible add subtitle in list category?
I mean a subtitle below the title of the news in the category view.
For example: Kate Middleton is stunned with a dress inspired by the Canadian flag en route to Vancouver – subtitle here
I have seen that the theme has a section to introduce subtitles, and that it appears correctly in the news, but not in the category view, I do not know if you understand me.
in this link, you can see de secondary title: https://www.agendaempresa.com/98816/opinion-nuria-lopez-ccoo-a-citas-importantes-compromisos-ineludibles/- Nuria López. Secretaria General de CCOO-A
My question is, in page category (https://www.agendaempresa.com/secc/ideas/) the title appears, but not the secondary title in this page category
I do not know if I explained well. thanks
Hi,
Welcome you getting back to me.
As the default, the subtitle will appear in the single page. If you would like to display in the category page, we need to edit in the PHP code (via a child theme).
Please contact me via the support URL and take me an image to show exactly how it be displayed. I will consider to help you.
Also, Your support has expired, Please extend.
Thank you for your support.
Regards,
I imported two of the Demo options – how do you select the Demo you want? I would like to use the Fashion option, but it showing the Beauty theme. Thanks!
Hi,
Thank you for purchasing this theme.
I just replied you via email. Please check!
Regards,
Hi, I just wanted to ask about the version of Essential Grid that’s included with this theme. Is it modified or unmodified by you?
Hi,
Thank you for purchasing this theme.
I am a little confused, It seems this is a 3rd plugin so the theme will not affect to this plugin.
Please be more specific about your issues and send me your site login credentials via the support URL, so I can understand and help you.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
I’m just double-checking that the third-party plugin is unmodified. There are occasionally theme developers that will directly modify third-party plugins.
I am having an issue, but I don’t believe it’s related to the theme. I just wanted to make sure I didn’t need to contact you first.
Thanks
Hi,
Thank you for your information.
Yes, the theme doesn’t have any hook, filter or functions affect to this plugin.
Please try to contact the plugin supporter and kindly let me know if you have any update.
Feel free to contact me (via the support URL) if you have any further questions.
Regards,
I bought the theme but could not find the way to manage Video play list
Hi,
Thank you for purchasing this theme.
Sorry for this inconvenience caused. If the theme is difficult to setup for you. Please open a refund ticket here:
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-I will be happy to approve for you right now. so you can find another item.
Regards,
Can I have the document about changing the video list on the Front page?
Hi,
Thank you for your reply.
The video block will get video posts format to display and depends on the block filter settings.
So if you want to change it, There are to 2 ways:
- Delete any video post, please navigate to Posts > All Posts, then find video post to remove (has an icon video in the listing)
- Edit the block video filter. In the homepage > edit page, find the video block and change the query filter.
I will be pleased to support if you contact me via the support tab and explain details what you want to do:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportIf not, you can ask to refund. I will be pleased to approve for you immediately.
Sorry for any inconvenience caused.
Regards,
Hello, I just downloaded the theme and love it! Although, was woo commerce supposed to come with it? I don’t have the plugin after importing. Please advise
Hi,
Thank you for purchasing this theme.
Yes, the theme support this plugin, You can install here: https://wordpress.org/plugins/woocommerce/If you would like to set up import shop content, Please install the plugin, then navigate to Look Options > Demo importer. then click re-import.
Please feel free to contact me via the support URL if you have any further questions. https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
im curious, i saw that when i installed the theme and then the demo, it has “index.php” in the category/link? http://kapilife.com/index.php/category/fashion/ in the
Hi,
Thank you for purchasing this theme
This issue due to permalinks. Please refer the URL below:
https://codex.wordpress.org/Using_PermalinksIf not, please contact me via the support URL and send me your site login credentials. I will check to help you.
Regards,
Hi! Every size image of de video blogposts is showing different sizes (but they are all the same sizes) – http://www.pientv.demarketingwebshop.nl How do we solve this??
Hi,
Please contact me via the support URL and send me your site login credentials. I will check to help you.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
Hi,
I hope you are doing well.
You can use the plugin to regenerate thumbnails: https://wordpress.org/plugins/regenerate-thumbnails/Also, I recommend the featured image resolution should be approximately 1100*700px or bigger.
Hope this information will help.
Regards,
Thank you so much, it worked 
I have one question still: On the homepage we would really like to have the ‘fullwidth carroussel’ to be more narrow/smaller, more like this example: http://www.sannyzoektgeluk.nl/ (not the text in it, just the size, now it takes almost all of the screen) i have also tried the other fullwidth carrousel, but this has these black boxes in it, and that doesn’t match the light style of the website.
Can I change this?
Hi,
I can help you edit and remove the dark box in the carousel. Changing its background to transparent as the URL you wish.
Please contact me via the support URL and send me your site login details, I will check to help you:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
Hello, I have an question.
I would like to display a list of second categories with link after the primary category. (Just display in list, not display in detail page)
Please let me know how i can do it.
Hi,
Thank you for purchasing this theme.
Yes, this possible but we need to edit in the code.
Please contact me via the support URL and explain details about your requests. I will check and help you.
Regards,
Hi,
I hope you are doing well.
I look forward to hearing from you so I can help you soon.
This theme supports wp 5 ?
Hi,
Thank you for interested in this theme.
Yes, the theme is compatible with latest WordPress version.
Regards,
i have Look on my page dulcear.com but i can’t edit home, when i try to made changes the page turns on blank page
Hi,
It seems that you have updated Wordpress to 5.0 but still use a old theme version. New Wordpress 5.0 includes Gutenberg so please update the theme to latest version, you issues will be solved.
If not, you can install the plugin below: https://wordpress.org/plugins/classic-editor/Regards,
thanks, works for now, i’ll tell to my client to buy the theme again to get the latest version, regards
Hi,
Thank you for update.
After purchased the theme, Please contact me via the support URL so I can re-validate the purchase.
Regards,
I’m trying to upload the theme and it’s saying the package couldn’t be loaded because it’s missing the style.css stylesheet. Thanks!
Hi,
Thank you for purchasing this theme.
Please unzip the package and find the look.zip package to install. https://docs.themeruby.com/look/Please feel free to contact me via the support URL if you have any further questions.
Regards,
The home page slider has disappeared, and can’t figure out what feature we have off or on it to cause that. Need help on where we can adjust this feature.
Hi,
Unfortunately, This account does not purchase this item. Please check again to make sure that you contact the right theme author.
Regards,
Hi, is there any way to add date on FullWidth Carousel Slider?
Hi,
Yes, it is possible.
Please send me your site login credentials via the support URL. I will check to help you. https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportRegards,
