113 comments found.
Hi,
I’m on the Envato Elements service and have your theme installed. However, the adding a gallery to the property and some other features are not working at all. There doesn’t appear to be a jquery error.
Please advise.
Ryan.
Hello Ryan,
Thank you for contacting us!
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and and understand your need for assistance. To get more details on how to receive support, please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/
Regards.
Hi! Before I buy the theme I need to know how easy is to work with the filters. I will need to add or delete filters, and them I need them to search for different pages (as they of course does) and appear in the internal pages so that the user can still use the filters inside the website. Is that possible? Thanks a lot!!
Hi,
Thank you for your interest in our theme!
Please take my apologies for delayed reply, we do not work at weekends.
You can add the search form as a shortcode to any page/widget. Search options/filters can be changed via theme files – additional customization is required to add/remove some fields.
Regards.
Hi Emily, the webpage I will be working on is not for car rentals or real estate. I just have many files and I need the user to find them through the filters. Is there a template that you have designed that can do that easily?
Hi,
I’m afraid that by default, there’s no advanced file search – you will need to install additional plugins to get it. If there is a need, our customization studio can add them for you, please submit a ticket at https://themerex.net/support/ – choose “Get customization” category for more information.
Regards.
Hello, does this theme support multi language using polylang and loco translate?
Hello,
Thank you for your interest in our theme!
For multilingual website you should install WPML plugin, it is compatible with the theme. We recommend using Poedit software for translation-related purposes, you may try using Loco translate plugin, however please note that we haven’t tested it with the theme.
Regards.
Hi there, I added a link in the footer menu but it’s not opening in a new window even when I have the code “target=_blank”, I believe the theme code is disabling this. Can you please assist how to fix this?
Hello,
Pease submit the ticket at https://themerex.ticksy.com to get professional help from our support team.
Best Regards,Pre-sale Question: I am looking to use this theme for apartment rentals. Just wanted to make sure it’s compatible fore this use as well.
Hello,
Thank you for your interest in our theme!
Sure, there is a Rent option in Properties Search shortcode as well http://prntscr.com/pnx2si After the installation with demo data the theme will look exactly as the demo http://goodhomes.themerex.net/ and you will be able to customize it to your needs.
Best Regards,Hi, I’m interesting in bying this theme and I would like to ask if it is possible to add the sorting opportunities(search) in the 2nd layout(Home 2) of the home page, as i cannot see it in the live demo
Hello,
Thank you for your interest in our theme!
The theme uses the Layouts feature which means you can create different custom headers and footers : http://goodhomes.themerex.net/doc/#layouts_settings_headerSo it is possible to add the search to the header or select header 1 layout with search for home 2 page.
Best Regards,Thank you for your quick response but my question wasn’t about the search input in the header. I was asking about the property-related search form, which is not in the demo with the home 2 page. Also i would like to ask if we can add more than one photo for the properties and if so, is there any demo to see how the page of the property appears with more than one photo? Thanks in advance
Hello,
Okay, i see now. Yes, the Properties Search shortcode, the form is created with, can also be added to Home 2 page: http://goodhomes.themerex.net/doc/#shortcodes_settings_properties_search Adding multiple images for properties require some extra customization of the theme source files. Please submit the ticket at https://themerex.ticksy.com/ into ‘Request a Paid Customization’ category for more info.
Best Regards,Hello I want to buy this theme for another purpose usage. For example I want to be use as a freight exchange. Can be posted announces by users and I can change for example the filters names, instead of any other to be implemented type of cargo, type of truck, etc. And also can be put some filter like for the example: Loading place (a city/country)- unloading place (city/country). Or you have another them that can be more easy used for what I want? Best regards, Alexandru
Hello,
Unfortunately, there are no such options in the theme by default. So some extra customization is required. Please submit the ticket at https://themerex.ticksy.com/ into ‘Request a Paid Customization’ category for more info.
Best Regards,Hi, I want to change the footer text. but i can’t find any of Appearance > Customize > Footer > Copyright. can you help me?
Hello,
Please go to Footer Layouts – Footer to edit the copyright http://prntscr.com/o5vqcx
For further support questions, please feel free to submit the ticket at https://themerex.ticksy.com to get professional help.
Best Regards,
Hi is there a way to remove like, views and share icons? And also how can I edit an agents contact form? Thanks!
Hello,
Thank you for your interest in our theme!
Yes, likes, views and share icons can be removed. Please contact our support team at https://themerex.ticksy.com for the directions after the purchase.
The contact form 7 on this page http://goodhomes.themerex.net/home3-boxed/ can be edited in Contact (WP Dashboard) > Contact Forms in your admin. The fields of the default Contact Form from the contacts page here http://goodhomes.themerex.net/contacts/ can be edited in .pot file in the following directory …/wp-content/plugins/trx_addons/languages/.... See the Theme Translation section for more information http://goodhomes.themerex.net/doc/#theme_translation
Best Regards,
Thanks melissa I´ve already download the theme from envato elements, but there´s no support in this type of download, they have told me.
Hello,
To get support please submit the ticket at https://themerex.ticksy.com/ into Pre-Sales category.
Best Regards,
I’m considering purchase, has it been updated for WP 5.2, I noticed it was last updated in Jan 2019?
Hello,
Thank you for your interest in our theme!
Sure, feel free to use the theme with Wordpress 5.2, it is compatible with this Wordpress version.
Best Regards,
is compatible with some plugin to have multilingual site?
Hello,
Thank you for your interest in our theme! The theme is compatible with WPML plugin. Feel free to use it for multilanguage support.
Regards
Hi there, is it possible to generate multiple Search forms for multiple search pages with preselected category (custom search field) for example: first search form, search properties only in category “project 01” and another second search form placed on another search page search properties only in category “project 02”?
And second thing: is it possible to customize front view of property? Especially property custom fields and property features?
AND major is the theme complete compatible with WPML?
Thanks
Hello,
Thank you for your interest in our theme!
1. This issue requires advanced customization. Feel free to get a quote on such customization, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. This can be done before the theme purchase. Thank you!
2. The custom fields of the Properties custom post types should be edited in the files. Please learn more about properties here:
http://goodhomes.themerex.net/doc/#customizer_settings_plugins_properties3. The theme is compatible with WPML plugin. Feel free to use it for multilanguage support.
Regards
I apologize that my profile doesn’t show that I have purchased this theme. I’m being hired by another company who purchased the theme. (You can check my profile, I am collector level 4, which means more than 100 items purchased)... OK, I have a question.
I started working and the logo at the top was not being refreshed. I clicked on reset settings. So I am not sure if the Google Maps at the bottom was working. But now, for sure, it is not working. I have added the address. It did not work. I added longitued and latitude. That worked but then it showed a for development purpouses only message. So, how to fix it? (I was handed out a documentation, but just in case, I am asking here).
I guess I should get an API? (as mentioned in the docs?)
And why the Google Maps Api asks for billing account setting?! 
Hello,
Make sure there is a valid API key in the “Google API key” field on the Appearance > ThemeREX Addons > API tab. Please check the following article for additional information https://themerex.ticksy.com//article/13408
If the issue still exists, please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi! My client wants other form fields to be added when adding the annotation while adding other form fields.For example, when adding a flat for rent 2 + 1, 3 + 1 form field does not want to be shown when adding the plot.Is it possible to make it in your template?
Hello,
Thank you for your interest in our theme! Unfortunately, such option is not included by default.
You should extra plugin to achieve this function. If there’s a need you can get a quote on such cutomization, please submit your request at https://themerex.ticksy.com/ to category “Request Paid Customization”. This can be done before the theme purchase.
Thank you!
hi i want to show name of properties for default, now it is address of properties. thanks !
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi, Menu part is too huge to our requirement, can we reduce it via theme options ?
Thanks
Hello,
Thank you for your interest in our theme!
The theme is equipped with Header layouts and you’ll be able to decrease the menu width via WP bakery page builder in Admin panel.
Please learn more about header layouts here: http://goodhomes.themerex.net/doc/#layouts_settings_header
Regards
Hi. Does Visual Composer come bundled with this theme?
Hello,
Thank you for your interest in our theme! Yes, WP bakery page builder is included to the theme package. Please check available plugins here: http://goodhomes.themerex.net/doc/#getting_started_plugins_installation
Regards
Hello, I want buy this theme but I have a question before. Search advanced section in home page where there are “Bedrooms” “Bathrooms” “Area size” and “Price” is customizable? Can I change these categories? Thank you
Hello,
Thank you for your interest in our theme! This is properties search and the Properties are the custom post types which are included to the theme. The fields of the search form should be edited in the language files. Please learn more about them here: http://goodhomes.themerex.net/doc/#shortcodes_settings_properties
Regards
Hello, I downloaded the theme through the Envato Elements store and am having a few issues: 1. I am updating my contact info in the customize section, but the changes do not show up on the website even after I publish the changes. 2. When will the theme be compatible with Wordpress 5.0? I am unable to edit the page layouts as it is defaulting the the Guttenberg editor.
The current site is: http://www.housestohomescolorado.com/
Any assistance would be greatly appreciated. Thank you!
Hello,
Please check the rules for items purchased on Envato Elements: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements If you are willing to get support on the theme, please submit your request to category “Pre-sales Questions” at https://themerex.ticksy.com/ to receive more details. Thank you!
Regards
Can we change the currency to GBP (£)?
Also, can we import from our other site using rss or xml feed?
Can we export to property portals via Rightmove V3 Data Feed (which is industry standard)?
Hello,
Thank you for your interest in our theme!
1. Yes, you’ll be able to edit the currency.
2. You should use default wordpress iport tool in order to import xml, but we do not guarantee fully compatibility with rss since you should use extra plugin for that.
3. Unfortunately, we do not guarantee fully compatibility with Rightmove V3 data feed, since the theme has not been tested with it and we do not guarantee fully compatibility with 3rd-party addons.
Regards
