3847 comments found.
Dear Sir,
- Update page use block editor not working for page builider, just working with classic editor.
I try to update price for tour system does’t work. For example I’ve update this page, price show on single tour is uptodate, but when I make a booking still use old price calculate.
How to disable popup window when user click button procced booking I hope can fixed soon,
Thank you
Hi,
1. Please make sure that you update the theme to latest version in order to use with WP5.x. Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
2. About disable popup. Will let the dev answer soon.
Hi,
After update theme and plugins still not work Sir,
Hi,
I follow the article to update theme and admin but still doesn’t work when I update price on tour setting.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hi, is it possible to make an affiliate program with this theme?
Sorry we don’t have affiliate feature in this theme.
Hello,
Is it possible to have some auto generated QR or some barcode on the tickets so we can scan them at location?
Hi,
Unfortunately, we don’t have that feature in our theme.
GoodLayers Team
Hello! I want to know if this themes is compatible with my WordPress Business account, there is no ftp account. The version of WordPress is 5.1.1
Hi,
Yep, as I read, business plan supports custom theme : https://en.support.wordpress.com/business-plan/ So this will be fine.
Also our theme supports WP 5.X already.
Thanks for your interest by the way 
At the Tour rating section, I cannot click on the tab number 2 to read more reviews, it seems like its disabled, not sure why. I can only see the first 5 reviews on tab number 1. Can you please advise? Thank you
Can you provide page url that having issue please?
Thanks for your interest by the way
Oh so you already purchased the theme?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello. Does your theme support fixed deposit (like $25) and not a %? Thank you.
Hi,
Yes, the theme also supports fixed deposit as well
Great!
Also, is it possible in pre-selected packages to also pre-select number of people? I mean, imagine that 95% of the time they book for 2 persons, I want to have that already selected too.
Oh sorry, It was my bad. We don’t have the fixed deposit feature. We only have % deposit here.
About the pre selected package, will let the dev answer soon.
Hi,
There’re an option to pre-select the package, btw, it’s not possible to pre-select the number of person though.
Humm. Any way to do it? Do you help on it?
When we use deposit, is it possible to only provide that option (and not full payment)?
Thank you.
Hi,
1. Unfortunately we don’t have that option. It requires code customization in this case. You may consider to hire a freelancer to do it.
2. Yep, the theme has option to accept only deposit but not full payment : http://take.ms/gDLGJ
block builder doesnt work with wordpress 5.1.1. It brings out error Uncaught TypeError: t.css(...).transition is not a function and cannot add any element. Please ,fix it asap otherwise we will want a refund.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
I already posted a question (ticket) in your support site https://goodlayers.ticksy.com/ticket/1971051/ no answer in 23 hours.
Hi,
So sorry for late, could you send the wp access + ftp access in private reply in our support site so I can check it?
GoodLayers Team
I sent already wp access via message!
Thank you so much for your update, our director will take a look on it soon.
Hi! Congrats on your theme. I’d like to ask you the following question before buying: How are the tours sorted in the tours list?
We usually only have 2 to 3 available/departure dates in the year for each tour. We are looking for a system allowing us to sort the tours by “first future date of occurrence”.
For example:
Tour A: available Jan 5, Feb 3, and March 6
Tour B: available Jan 2, March 5
Tour C: available Feb 7
If you check the list on Jan 1, it should appear as follow: Tour B , Tour A, Tour C
If you check the list on Jan 4, it should appear as follow: Tour A, Tour C, Tour B
If you check the list on Feb 6, it should appear as follow: Tour C, Tour B, Tour A
Would that be feasible?
Thank you!
Hi,
Unfortunately, we don’t have option to sort it like that.
Thank you for interested btw
Oh, a pity. How are they sorted for now? What are the options?
Thank you, I will check!
Presale question: I see we can edit tour information like https://imgur.com/a/qdqziEL . As I understand, when you create a new tour, It will load the default template. I wonder how we translate this template for good, not only for this tour?
Hi,
Yes, you can but you have to create it as a new custom template, then when you create tour, you have to reset the pre-crated one and import the custom one that you created.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Where can I change the word “category” of category (this is get H1 tag,
Category
) thank you!Hi,
You can change it in: traveltour/header/header-title.php file line 72.
GoodLayers Team
Hi Im having some issues with the page builder and saving some page options.
First sometimes when I make some changes in the page builder and try to save them, all the block that contains the save PB disappears.
Second when I try to dissable header area in some pages and save the change, the change doesnt look replicate in the website and dont get save it.
How solve this issues thanks.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Is it possible to redirect to some other page once tour purchase is completed ? Currently if we complete payment by Paypal then it is redirected to tourmaster-payment page, step-4 , can we change it to some custom page.
Hi,
You can try adding javascript to redirect to the thank you page in the “tourmaster_payment_complete” function in wp-content/plugins/tourmaster/include/payment-util.php file.
For paypal, you can change the return url to the new one as well.
<input type="hidden" name="return" value="URL" />
GoodLayers Team
Hi, I recently buy the theme and I have a question. Is there any way to hide the eye count box and the wishlist (under the booking box)? Thanks
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, one question. Once someone book a a tour in certain date, does the system let me block that dates so no one else can book it? i am using your theme to offer house rental (per night), is there a way i can do that?
hi again, how can i show 2 dates/calendar options so user can choose arrivale and departure dates?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Hi there ♥️ please tell us about V4 update? When will be it? in this or next week?
Hi,
So sorry for the delay. We will push the update by the end of this month.
when i upload the logo it get blank space and stops the image slider from appearing its images , it was working in the old versions , do i reinstall this version or go back to older one ?
www.voyazure.com
Hi,
Could you provide wp-login and website address to my email: support.loc@goodlayers.com so I can check it? Please make sure include the message so I can recognize you.
GoodLayers Team
Sent , Check your mail
if you removed the logo all the theme and images will apear fine , as soon as i add the logo eveything gets messy
Hi Javi,
My website already live. Is it possible to send admin info by email?
hm, not really sure about your question, can you please describe more about your question?
I Saw lastest demo on contact form in very single tour have option travel date and total person, how to setup it? Second question how to change total display paging tour on tour category. How to change paging 10 item display to 15 item or more display.
Is it need to buy support ticket to help this issue. Thank you
Hi,
It’s custom field for enquiry form, you can check it in here: http://support.goodlayers.com/document/2017/10/06/tourmaster-modifying-the-enquiry-form/
For the number of archive page, you can change it in: Settings > Reading >.Blog pages show at most.
GoodLayers Team
Hi, is RD Station plugin compatible, i need this on my new WP install. Thanks!
We need to check out your page design composer, is there a backend demo av. ? thanks
Hi,
First of all, Thanks for your interest
1. I’m not sure about RD station plugin. If it works separately from other feature then it should be fine but if to collaborate with the tour system, this won’t work.
2. We don’t have the tester but you can view these videos : https://www.youtube.com/watch?v=HODmbzOT288&list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73
Hi there,
I Saw lastest demo on contact form in very single tour have option travel date and total person, how to setup it? Second question how to change total display paging tour on tour category. At the moment show 10 item, i want to setup it for 15 item display.
Is it need to buy support ticket to help this issue. Thank you
Is there an option to make more than one price , like if the number from 1 to 2 persons the price is $100 per person , if 4 to 10 is $80 per person and so on ?
Hi,
Yes, in this case, you have to use the group discount feature so you can set price like this.
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
