You can change bg images by Site Sections. You can add more clients and edit the displayed count via its shortcode. I only put social media account for the team.

I did change the bg images at the site sections, but they do not display.

Please, debug your site in Developer Mode.

At 1st, you need to provide Google Maps API key.

Then, solve your site’s origin based issues.

Should I send you the log?

No. I checked it via my browser. It’s your site based issue as seen.

Please, contact your hosting provider to fix the following notice appeared in your site:

” Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/linkedu/development.linkeducationinc.com/wp-includes/wp-db.php on line 1562”.

I think, you need to update PHP version.

Yes, I saw it, I’m trying to get access to the cpanel. I will let you know how it goes after checking the server settings

Ok.

Meanwhile, one thing I forgot: I will need to have a 3 level menu system, but only 2 levels get displayed. You think this might be part of the same bug or is there something on the theme I should change?

I tested it with 2 level menu as I remember. I used WP sample data.

WP let´s you have 3 level menus, but they don´t seem to work in your theme. After I get the servers check (still waiting for cpanel access), I´ll ask you again.

Ok.

Quick one: Which php version do you recommend?

I use PHP 7.2 on my demo site.

Hi again. The php version has been upgraded but problems persist: 1. I will need to have a 3 level menu system, but only 2 levels get displayed. 2. The background images don’t display in their sections. 3. Is there a way to hide the play button of the home video?

You need to add your own CSS to get 3 level menu. You can add background images via Site Sections.

You can add custom CSS via Appearance / Customize / Additional CSS to hide the play button:

.intro .content .video-control {
  display:none !important;
}

Thank you! Still images don’t show up at the background of sections *using absolute links doesn’t work.

At your theme functions.php file your depth argument is set to only 2 (maybe you can fix this on a future update) Even though, I’ll see if I can manage to get the css to display the third level correctly, :

// Main menu public static function mainMenu( $post_id, $menu_class = ’’ ) { return wp_nav_menu( array( ‘theme_location’ => ‘header-menu’, ‘container’ => false, ‘menu_class’ => $menu_class, ‘echo’ => false, ‘depth’ => 2, ‘walker’ => new RoyalMenu, ‘fallback_cb’ => array( ‘RoyalMenu’, ‘fallback_cb’ ) ) ); }

But after raising the level I don’t know how to set your css to make it work. I think this the code for the 2 main levels: .navbar .navbar-nav > li > .dropdown-menu { top:40px; border-radius:3px; border:none; background-color:#fff; -webkit-box-shadow:none; -moz-box-shadow:none; box-shadow:none; }

.navbar .navbar-nav > li > .dropdown-menu > li a { padding-top:10px; padding-bottom:10px; color:#282828; font-size:14px; text-transform:none; background-color:transparent !important; }

I tried it with WP sample data which has 2 level menu. I’ll check it with 3 levels later.

So no help on that for the moment. How about the Section’s background images not showing after adding theme at the Sections menu?

Can you send me wp-admin login info or demo url to check it?

You can write a PM on my profile page.

PM with the info sent, thank you!

I deactivated Cmssuperheroes plugin which was adding modernizr JS which was overwriting my theme’s modernizr.js file. And also, I deactivated not required other plugins.

Then, background images started to load properly.

Thank you very much!! Will you look into the 3rd level menu (or more) issue on later updates of your theme?

I will do it on next update.

Is there a way to hide the title grey row section without deleting code on the template files?

Can you send a screenshot by overlaying the area?

You can add a callback image for mobile devices that not supporting autoplay feature of background videos by Royal / Home in admin panel.

I already have a callback image for this purpose, but is not showing.

I’ll check it asap.

Thank you, I’ll be waiting for you

Ok.

Hello AthenaStudio, have you checked about my video issue? Thank you vm!

I’ll add callback image field for the parallax bg, too.

Even though the video is not a parallax section?

it’s a section with video background..

Could you tell me how to recall a different page for mobile devices only, instead of the “video” page? So that I can use it with a background image and some text at least…

You need to do it by yourself. I will update theme in a few days. I use my laptop and it’s corrupted. So, I could not make the update.

hy, im followed, but with the portfolio clicking dont work…also i have a text/pic/video in the portfolio uploaded, but if i click it on the site, dont will oppened.

Can you check PHP version of your hosting? And, write a demo url here.

view-source:http://abvisual.hu/ this one?

Set the url type like the screenshot: https://prnt.sc/n0mhoz

Thanks for the quick help! i have a 2. problem: if i link a video from facebook to the portfolio, than i have lot of free space befor a video…how can i setup it, delete the free spaces? ( http://abvisual.hu/#view-mad-bike) Thank u!

Its WPBakery issue. You can add the following CSS by Appearance / Customize / Additional CSS.

.wpb_video_wrapper {
  padding-top:0 !important;
}

In addition, please rate my item from Downloads.

How can I change the text color on Header style single image?

You can add custom CSS by Appearance / Customize.

How come the pages i’ve put as private are still showing on my live site?

I can do nothing about it. You can use a coming soon plugin.

How can I link a thumbnail from the portfolio to the appropriate page?

Images open the portfolio detail in the homepage. You must edit layout/js/main.js for the custom actions.

Yes, the images should go to the correct pages. But it’s doing nothing when I click on them. So I can’t make those amends within WordPress?

Images don’t redirect to external url. They open the item details in the same page.

But why isn’t there an option to fix this within WordPress? Because when I click on a thumbnail it does nothing. Whilst in the WP settings, there’s a link to a page.

Can you write a demo url to check it?

Yes, this is the URL https://stillsnmotion.eu/?page_id=93

Open Settings / Permalinks. Select “Month and name” and Save Changes!

That doesn’t work. I got an 404 Error page

Please, setup your site appropriately!

It is set up appropriately and it’s not functioning like it suppose to! That’s why I’m asking for assistance since I’ve also paid for Support.

Please, send your wp-admin login info to set it correctly! athenastudio87@hotmail.com

It’s your business. But, I’ll do it for you. Then, I want a rate for my item please.

Thanks for assisting. But I don’t understand what you mean with a requirement of a rate? When the template was purchased I paid extra for Support.

Thanks for the rating!

Please, send wp-admin login info as email to set everything as seen in the demo.

I thought u meant something else with “Rate”. I just rated it with 5 stars. Unfortunately I’m not allowed to share the WP credentials. Is there a way you can show me or write the steps down so that I can execute it from my end?

You just need to set urls as I saw.

Thanks for the info. But I had already installed the demo version earlier today. And I also fallowed the steps in your screenshot, i did not work. I even added Portfolio and the appropriate pages to the main manual (manually). It still did not work.

I need a demo url at least to see the issue.

Or, you can open “Developer Tools” in your browser to check the result after you click on a portfolio thumbnail.

But, I think, it’s the result of url id instead of the name.

Could u maybe point out where the “Developer Tools” is located in the browser? Because when I click on the thumbnail nothing happens. When i click on the preview within the WP settings, I can view the actual page belonging to that particular thumbnail. Demo URL https://stillsnmotion.eu/

I did tried to change the url in js file (within FTP) but did not saw anything where I could change it within the codes. I just matched the page name with the url in WP. See screenshot https://imgur.com/wRuTnIo

You MUST set urls instead of IDs.

So where can I set urls to IDs?

I wrote them before!

I understand, but as i mentioned before that did not work when i applied it

You need to set it up. If it didn’t work, I suggest your to ask it to your hosting provider.

I can do nothing!

Well, i did set it up accordingly. Even the original thumbnail link from the demo is not working.

Ok.

very strange

I contacted the hosting provider and the error does not lie with them. Obviously. So how can we solve this issue? Because I followed the steps you send and it was still not working.

I need wp admin login info to solve that issue. You can open an admin account for me. Later, you can remove it.

I just sent you an email. Could u confirm once it’s done? Thanks.

It is rewrite error to fix via hosting.

The Royal logo seems to appear at top left of our website when the slide & text style is selected. Could u maybe show me how to remove the Royal logo? This is the URL https://www.stillsnmotion.eu/

You need to upload both dark & white logos via Royal / Logo section.

I have created a media grid with images on one of the sections within the website. But the media grid does not show on our website. How can we solve this?

I didn’t use media grid. But, I can have a look if you send me a demo url.

this the url https://www.stillsnmotion.eu/ it’s the section on the page where ‘Cases’ is written. The media grid should be shown underneath.

Direct url to that section http://www.stillsnmotion.eu/our-skills/?preview=true

WPBakery JS code giving an error “module is not defined”. I can do nothing about it.

That is very unfortunate.

Sorry! But, it’s not my code. So, I can’t modify it.

Is it possible to create a second portfolio section/page within the one page website, but with different portfolio posts?

I didn’t try it so. It can be done. But, you need to modify shortcodes in the Royal Theme Features plugin.

Okay, so where exactly within the Royal Theme features plugin can I modify ?

You need to modify portfolio shortcode and its sql query. So, it’s a complex work to do.

Yes, indeed. That’s a bit complex, unfortunately

So, I suggest you to use one portfolio section in home page.

Hi, I removed all the social media icons from the footer section but for some reason the Google+ icon is still showing. Any idea how I can remove that?

You can send me a PM via my profile. But, I think, something didn’t loaded like an image or something else.

Hi Athena, I sent you a PM but haven’t had a response. The website is now live at https://bertsbox.co.uk, still seeing the issue, here is how to reproduce it:

- open bertsbox.co.uk - scroll to below finishes section - reload page using f5

The menu will appears briefly, but is hidden apparently when javascript kicks in (it takes about the same amount of time for the menu to be hidden when the page loads right at the top, and there isn’t supposed to be a main menu with background).

We have noticed a secondary problem, which is that the paralax image breaks are not displayed on mobile correctly. Can you comment on whether this is as expected?

I got your mail. But, there was no admin permission. Please, fix it and send me a PM again with all your questions.

Parallax images can be seen as cutted according to the device width.

Your site give Google Maps JS API key warning. Please, get an API key and copy it in theme options.

You can check errors via your browser’s developer tools.

I’ve replied via DM.

Open Royal / Logo from the left menu of the wp-admin panel.

I have done that. But the logo is the width and height of the entire page. Not small like the royal one is

Can you send me admin login info as PM?

Yes. Just sent them.

I checked it and saw that you didn’t upload your logo via Royal theme options.

I uploaded my logo to the Royal Theme options. They are still huge on the screen

You can change them via theme options. Click on Royal on the left.

Wow thanks for tthe fast reply, Im there in the Menu called Royal, it has General, logo, header etc. i’ve gone through them all, can yyou tell me what the function is called

You can change the logo padding via theme options. Upload field can be added to the contact form by its plugin. But, a lot of work is needed to do it.

Dear Support, thanks for anwsering.

The upload field will be something i will try to add in a later phase.

for the header..

I can change the `logo height on scroll` only the problem is that if i change it from 70. (Which is the middle position in the header).

i have to choose between having the logo or correctly placed inline with the buttons in the header or having the correct header height so when sliding to positions it does not stop in the title text from the site sections. and i actually dont want to choose between these to, because they are both important.

also i want to mention is that the section “services” (positioned under the video header) is the section where the offset is bigger then the other site sections.

I hope you have alternatives, or maybe i am doing it wrong?

I see only a coming soon page when I try to see the menu issue. Services section has the same offset.

You can change everything by CSS. “Appearance / Customize. Additional CSS”.

Then, copy it to Royal / Map / “Google Maps JavaScript API Key” field.

thank you