533 comments found.
Hi, we’ve got real soccer theme and good layers plugins installed but our support has ended, and I can see that you’ve updated the plugin in april. If I purchase a new license how do I make the updates? I don’t want to loose all customization we’ve made on the current installation. Thanks
Hi,
You can update theme following this : https://goodlayers.ticksy.com/article/1893/
To update, your data will still remains as it kept separately in the database. However, make sure that you didn’t modify theme code before unless you have to do it again.
good support! I’m waiting on answer 2 and 5 to know which file I find the default table! Hugs.
Hi there, I have two pre-sales questions:
1. Do you have an up-to-date changelog I can look at?
2. Can this theme be used for a full-blown soccer league instead of a single club?
Thanks!
Hi.
1. The log is at the end of this page : https://themeforest.net/item/real-soccer-sport-clubs-responsive-wp-theme/8888574
2. hm, not really sure as it depends on requirements.. But I will say this way. You can use with multiple team. Each posts can be differentiated by using category(so one category per one team)
Thanks for your interest by the way 
Hi there,
What is that bloke on about above? You have supported me very quickly with all issues I have had and resolved them all – not just on this theme but the others I have from you too 
I have another slight issue 
Once my games have been played, the fixture is removed from the fixtures list and I cannot see the match reports. Is there something I need to click?
Again, awesome support from you guys for an awesome theme 
Thanks
Hi,
If the order is selected to “Ascending” it suppose to show only the future fixture&result. To display it, you can will need go to here:
/plugins/goodlayers-soccer/include/fixture-result-item.phpThen try edit lines 75-84:
if( empty($settings['order']) || $settings['order'] == 'asc' ){
$args['meta_compare'] = '>';
$args['meta_compare'] = '<';
$args['order'] = 'asc';
}else{
// $args['meta_compare'] = '<';
// $args['meta_compare'] = '>';
// $args['meta_value'] = date('Y-m-d');
$args['order'] = 'desc';
}
GoodLayers Team
just answer me question 1 and 3 (if possible to 2) and let’s end it! Okay
hello guys,
Trying to install the theme but when I try to import the DEMO SITE with Goodlayers Import (follow the guide instructions)
I got this after complete the config options:
Sorry, there has been an error. The file does not exist, please try again.
What is happen?
tks!
- I try to open a ticket on goodlayers suport system, but “an error occurs” there too…please, heeeeeeelp me.. 
Hi, I reinstall and I can install the DEMO SITE – but without the header.
I don’t have the slider background and the menu top bar – and I have an error there:
Invalid Slider ID or alias
I have this error too – activating all plugins:
Warning: Cannot modify header information – headers already sent by (output started at /home/storage/1/bc/28/cad3/public_html/cad/wp-includes/formatting.php:5520) in /home/storage/1/bc/28/cad3/public_html/cad/wp-includes/pluggable.php on line 1251
Warning: Cannot modify header information – headers already sent by (output started at /home/storage/1/bc/28/cad3/public_html/cad/wp-includes/formatting.php:5520) in /home/storage/1/bc/28/cad3/public_html/cad/wp-includes/pluggable.php on line 1254
but – all plugins are active.
- When I try to install DEMO SITE – I got an error : “ERR_EMPTY_RESPONSE”
and the browser stop like “no page found” error.
> header and footer are wrong. Header without the slider + menu – footer with search, without About, and with recent news, coments, but all in one only collumn.
the middle of the page are 100% ok – like demo.
Hi,
Sorry so much for the inconvenience. Could you send an email with wp-login and website address to: support.loc@goodlayers.com then I can check it? Please include your message so I can know who you are.
GoodLayers Team
Hi there,
Is there a way to change how the site crops blog images?
Thanks
Hi,
Could you provide a screenshot so I can understanding it better? Also, please provide link to your blog page so I can check it.
GoodLayers Team
Hi there,
The screen grab is here:
The red box shows that the theme is cropping the centre of the image. Could we get it to crop the top part?
The address is http://jlcreative-dev.net/ke
https://ibb.co/Sftg4vPThanks
Tony
Hi,
In blog page builder, you can change the thumbnail size: https://imgur.com/TX2S2yt
Also, when I tried take a look your page, I got this problem: Error establishing a database connection, please check it again.
GoodLayers Team
- I use the old theme, did not update ten of 2018, had any radical changes? Item 1, 2 and 3 is very important, thank you! Please, reply me here. thank you!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
I already sent, and they do not answer me, can you talk here? or send reply to templof1@gmail.com, Thanks!
What’s your ticket url please?
However, please note that we will normally get back to your within 10-14 hours in business day.
tickets not work with problem . I got in touch by email .. how can you see this soon to respond via email to templof1@gmail.com the 5 questions above. I’m in a hurry! thank you!
Ok we can help looking into that but before moving on, we must verify your purchasing first because we can’t see your purchase badge. It’s our policy.
Please copy the message of your message with purchase code and send to contact@goodlayers.com
However, please note that we might not be able to answer all your questions if it’s related to theme customization as it’s beyond our support site.
About the code, you need to login to Themeforest(or Codecanyon if you purchased plugin) to your profile page with account that purchased this item. Then click on the tab download and you can find it there.
I had already requested this code from you the other did, when I bought it was more than 3 years ago, (I know you know it) I was one of the first to buy right from Themeforest, I no longer have this code here! look at my account 3 years ago! Look, I’m in a hurry about my code, I need to clean up the site, be brief!
Sorry sir but we don’t know it. There’re so many customers here and we can’t remember all 
The only way to obtain the code is from customer directly. We don’t have ability to get the code. However, you may contact Envato directly for further help to get the code. Again, we must verify purchasing first. It’s our policy.
I already talked to you that I bought more than 3 years ago, and you do not have the ticket here, ask for ThemeForest my code! And call your manager now! For I have paid and I have the right to receive updates as you have told me in my purchase! I’ll give you 24 hours, if I will not sue your company and I’m not kidding! you understood? Att Carlos Souza
Interested in the product. Are your components such as the league table accessible through the Wordpress API?
Hi,
First of all, Thanks for your interest 
Oh sorry, the theme doesn’t have that feature. Data has to be feed manually.
Hi, i made an update to version 2.3.1 and now my page title background is the default, but I changed it in the settings….
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hey, I am using the Real Soccer Theme. Before the Update to WP 5.0.4 everything was good. But now the text on the main Page, which was big and red, is now small and grey…. Do you have an idea?
Hi,
I don’t saw label purchase in your account, for your problem, you will need update our theme to latest version to work well with WordPress 5.0.
GoodLayers Team
Hey, that is right. Another person bought the theme. We have the newest version. But there is an error like this: faules To Olaf resource the server responded with a status of custom.css:1 404
Ok no problem , we can help looking into that. Hoever, can you please contact uas via the form in our profile page and provide with purchase code? We must verify purchase before providing support. It is our policy. (Please ask for the code from whom purchased this theme.)
Thanks!
Hi, A pre sale question: I would like to know how works the fixture and results editor/update (back end). In the past I have used Sportspress plugin, but you need to update/edit players or team one by one. Any chance to see how works on you?
Hi,
Our theme will need update it manually and one by one like Sportspress.
Thank you for interest by the way 
GoodLayers Team
Hi, I’m interested in buying your theme but I was wondering if it supports ‘RTL’? thank you.
We don’t have RTL in theme option. You have to customise css directly in this case. Please check this out : https://codex.wordpress.org/Right-to-Left_Language_Support
Thanks for your interest by the way 
hi i have purchased tour theme, i have already the joomsport installed with my competitions, if i wil import the demo site this wil erase my leagues players etc? many thanks!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi, I like your theme and I am planing purchase this. I have a question. Why are you preferring JoomSport? I found many are using SportsPress.
Hi,
Since we created this theme, we use our own system. Later, Joomsport offer to provide compatibility to their plugin and we’re ok with that. However, we have no plan for Sportspress for this theme yet.
BTW, we have another theme that’s created for Sportspress as well. Check this out : https://themeforest.net/item/big-slam-basketball-wordpress-theme/19752828?gclid=CjwKCAjw1dzkBRBWEiwAROVDLFK3VuGBfhm9qAd00akxBIPmMDKbGL5NGSJwjHYegX7UQBV0l_dOShoCoY8QAvD_BwE
Thanks for your interest by the way 
Here is an interesting website with this theme: http://www.adfundao.pt/
What would you improve on it?
Currently, we have no plans for update for this theme yet.
Hello, i have a few questions pre-sale.
- I’ve been asked to build a sports website (beach soccer) with the Real Soccer theme (one of their comepitors uses this template and they like it very much), but reading through the comments I’ve seen that all stats as league table, match report, player stats have to be updated manually (example: if I would fill in a match report with events – goals, yellow cards, red cards etc. – I also would have to update those stats on every single players page, league table, etc etc) ? Is this right?
- Is the soccer demo here displayed using Joomsports? If I buy this template, will the kickstart already have the Joomsports component installed or does it have to be installed seperately? Do you provide a guide on how to integrate Joomsports in this template?
- Would it be possible to integrate SportsPress component in this theme?
Thanks for now
Hi,
First of all, thank you for interest 
1. Yes, you will need update these thing manually.
2. Our theme work well with joomsports. Joomsport have their own document so you can check their document, if you need something else within our support policy, we will help you. The plugin just need to install to use it in our theme, also we will make sure everything work well for you.
3. Unfortunately, we don’t have plan for it now.
GoodLayers Team
Hi!
Does your template support WPML or polylang? I need to develop a multi-sports website (something similar to https://www.olympicchannel.com), in 2 languages. If I was to buy your theme, how would I handle the 2nd language?
Please keep in mind that I’m an intermediate WP user, with no programming skills.
If your template does not support a multi-language website, is there a template that you could recommend?
The website that I’m building also needs a private, login-area.
Thank you, Sofia
Hi,
First of all, thank you for interest 
Our theme support WPML and Polylang so it will work as it should.
For the private and login-area, unfortunately our theme don’t have that kind of feature.
If you need great page builder features, please try take a look in: https://themeforest.net/item/infinite-responsive-multipurpose-wordpress-theme/16869357/
The real soccer work with page builder version 2 and the infinite theme work with page builder version 3 so I recommended go to with newest version.
GoodLayers Team
Hello there, i updated the theme but when i try to save any changes especially the menus, gives this error “405 Not Allowed nginx/1.14.1”. The site frozen out. i can not do anything. can you suggest any solution?
Hi,
Could you try contacting your hosting provider to see more about the problem ? May be the mod_security module block some contents from being saved.
My hosting company told me that the theme vendor(you) should give them the”Rule ID and they will whitelist for me”
Hi,
Sorry, we’re not quite familiar with the server settings as well. Could you ask them to disable the whole module out or may be check the server log to see which one cause this issues ?
Hi the default real soccer page title image dimensions are 1600×554 yet when i create my own to those exact dimensions the image appears stretched and at the out edges of header the image is duplicated.
This occurs regardless if i use header background image or page title background the only time this does not happen is when using the default real soccer image it self.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
It’s ok sorted it now third party plugin imagify settings causing issue