743 comments found.
Hi
We have a situation only in iOS.
Even though, booking date selected is more than 2 days, an alert pops up for ” minimum rental days are 2 ”. ( As we set 2 days minimum rental days).
This is coming only in iOS, in all other device working perfectly right.
Raising a ticket as well.
Hi Please open a support ticket regarding this issue with relevant screenshots and our support team will assist you to resolve your issue.
This is the ticket no. #1988110
Hi We have responded to your ticket please communicate with our support team and they will assist you to resolve the ticket.
No, update since last 2 days…for ticket no. #1988110
Hi As stated on the ticket response. Our developers are looking at the issue. Please allow us with some time.
Ticket raised ” 6 days ago on Thursday at 9:24am ”, status is still same – ” Our developers are looking at the issue. Please allow us with some time. ”. At least notify the status…! Site is live with payment gateway so please don’t reinstall plugins, custom coding has been done for pricing.
Hi,
We’re preparing the update for this issue along with other issues. For this it’s getting late. We’re sorry about that. Our update will release within next week.
Very slow support! A lot of problems with translation (WPML)... support ticket one day old, no respons. (ticket #1985054)
Hi Our support team is looking at your issue and soon they will respond to your issue.
Still no response. Need to launch fast and still not sure if this will work. So before I’m spending my time, I should be sure that this will work…
Hi Our support team is looking at your issue. Please bear with us.
Pre-sale question: First of all, I am a big fan of your work. I really want to buy Turbo for my peer to peer car renting project. I realise multivendors are not supported, however I would like to know if Turbo is compatible with WCFM (woocommerce frontend manager) plugin to get that feature since it’s quite popular. Thanks in advance!
Hi Unfortunately our theme is not compatible with WCFM
Hi, I understand that my support is expired, but can you help with translation. I can’t find solution in any way to translate text on buttons “Book Now” and month names on datapicker on Horizontal Search form and on car listings sidebar. Where I can to change it? Thanks in advance
Hi From the back end of the woocommerce settings>rnb settings> display you can set the text for the book now button.
What about the months names on datapicker on Horizontal Search form and sidebar?
And about “Book now”- on rnb settings I can to chage button text for single car page, but not for car listings, where I can change text on car listings page?
Hi From the back end of the woocommerce settings>rnb settings>general you can set the month names. You can also use loco translator for translation which is compatible with out theme.
I have changed it on rnb settings, but it changed only on single car page, not on Horizontal Search form, not on sidebar. Also I can’t change button text on car listings page for all cars.
Hi Can you please open a support ticket regarding your issue with relevant screenshots and wp-admin site details and admin login credentials so that our support team can check and resolve.
Hi i have to exclude 1 category from listing page how can i do that?
http://bodrumcarhire.com/car-listing/Thanks
Hi Can you please open a support ticket regarding your issue and our support team will try to resolve your issue.
I finally edited the template to get it worked with WPML, but now I experience an other issue: I added one inventory-item to a product. This is now ordered from 219/04/24 until 04/27. When I go to the product, I can select those days again and order it for a second time. That should be disabled. Is that possible?
Hi Do you have multiple quantity of the product? Other than that if the product is booked then front end calendar should be grayed out. Can you please open a support ticket regarding the issue with some relevant screenshots.
I added one(!) inventory-item to a product. This is now ordered from 219/04/24 until 04/27. When I go to the product, I can select those days again and order it for a second time. After the second time, the calendar is grey.
An other product has 2 inventory-items and can be as well rented 3 times instead of 2 times. After 3rd time, the calendar is grey.
I made a support ticket (#1985054), but my previous ticket isn’t solved yet, so not that fast support 
Hi Our support team will look into your issue and try to resolve them at earliest.
Hi there thanks for this beautiful theme and i need some help. I can’t using “Instant Buy” option there is only “Book Now” what should i do?
(from display option Show Instant Payment is open)
thanks in advance
Hi Our theme only have the booking features selling features are not available in here.
Thanks but where?
Hi Can you please open a support ticket with relevant screenshots of your issues so that our support team can assist you.
Is it possible that we get details about pick up and drop off from customer using google map and then give a distance based pricing based on calculation of distance, is it possible?
Thank you
In this link, where i can see location based pricing? I just see hour based pricing.
Ok, sorry, i found that, but how will i be able to activate that in your theme turbo theme? Is it available already in that?
Can you provide proper documentation link on how to set this up as shown in yr given link, so we can understand this and how it will work.
if i go to price calculation section of the link you gave, i cant see distance based pricing option in that, can you help on this, thank you
Hi On the pricing tab there is an option for setting km based pricing.
How to switch to/select booking layout 2 to see this in effect. thank you
Hi from the back end you can either select the normal layout which is the current layout given in our turbo demo. Or you can select the layout 2 which is the modal layout and the link for that i have already provided.
sorry for the asking again and again but can you tell me where i will find this option to switch layout in backend, i can only see with container and without container in layout options. Where in the backend login, i can switch to layout 2. Thank you
Which layout option do i need to select and where to see that set location and book as happening in the link you mentioned first.
ok, so i found the option, but it is not showing any maps in it, its staying blank, i have already added maps API key in Google API section, do i need to add it separately anywhere in woocomerce or your plugin settings?
Hi From the back end of the woocommerce settings you can select the normal layout or layout 2 for the modal layout
Thank you got that, now one more quick question, can i change the default san francisco view that is shown while booking, to my region, so customers dont get confused, thankyou
Hi You can do it manually from the codes.
Hi, can i use modal 2 layout, the uber one as well as put additional cost if booking time in is between say 1am to 5am? Is such arrangement possible?
Yes, that is done, what i am. Asking is can i add a surcharge based on pick up time additionally.
Hi Unfortunately you can not add surcharge based on pick up time.
Hello, how can i test or see this in demo: Like Uber, this feature allows you to drag and drop your pick up and drop off location through which the distance and cost can be calculated.
Also, how can i add location based pricing where distance is calculated. On your demo what i see is per day based costing. can you help me understand this,
Thankyou
Hi we have responded to your previous comment please check.
Hi, after two weeks I’m still waiting for a reply of your support team!
Hi Sorry as our delayed response. Our support team has responded to your ticket.
Hai i to edit sort product default to filter by low price first, how to change this, and i try to like a ticket to support by not able because having error 505 when i click button to support area
Hi It seems like your ticket has been submitted.
Hi
1] When a new product is added and inventory is created for 5. these 5 are not reflected in the All Inventory.
Tried removing the products from orders, still it doesn’t reflect.
( We have added 16 products with various inventory of totaling 46 but in all inventory tap it showing only 34. We already have cleared / deleted all the bookings/ orders.)
2] How to add a new cart button next to the login/register button in the menu?
After adding product to cart, if customer goes to any other page…there is no way to locate cart.
- #1977025 ( Support ticket )
Hi Can you please open a support ticket regarding your issue with relevant screenshots.
Hey,
Why automatically all inventory details disappeared from inventory tabs…
Also, we have 113 pickup locations & 113 drop off locations, there is no option in inventory to allocate all location at once ( ex. select all ) to a product inventory. Think how much time it take to selection 113+113 location one by one for 100 product with total 500 inventory.
Please see to it.
Hi Unfortunately we do not have any option at the moment to select all the plick up and drop off locations to an inventory at once. You will have to do it one by one. And regarding your inventory dissapearing, can you please provide some screenshots on your support ticket so that our team can have a look into it and resolve it.
Hi
1]. Apart from ” Add Inventory ” if you can provide “Duplicate Inventory” will good for same product with multiple quantities ( duplication with same data-set is easy & fast )
2] Also in pickup / drop off location there must a provision to ” select all ” it is tiresome to pick each pickup/drop off location manually ( in my case we have 113 such location and have 60 products each product on an average 4-5 qty …)
wp-admin site details and admin login credentials shared already in ticket, please resolve.
Hi 1. Unfortunately both of your requirement is not possible via our theme.
Look at the original problem in ticket #1977025 ( Support ticket ) and resolve the issue. ( Against which you had asked wp-admin site details and admin login credentials )
Hi Our support team will look at your issue and try to resolve them at earliest. Please allow us some time.
Hello.please tell me if multilanguage is provided in this template? and which plugin will advise for more complete translations?
@redqteam please tell me, Is there an availability calendar? I see only reservation callendar, but i dont see there unavailable dates.
Hi the unavailable dates will be grayed out in the product single page.
Is it possible to use this theme without booking? For exampe just to build personal collections as a “catalog”?
Hi Yes it is possible.
Hi, i have pre-sale questions.
1: Can “Where you from” and “where you go” fields be turned off ?
2: On search homepage module, can i easily add/remove fields from the back-end or do i have to code ?
Thanks. Raphaël
Hi 1. yes it can be turned off 2.yes you can add or remove fields from the back.
Hello, I am interested to buy your site but I would like a further explanation please. Is it possible that individuals can add their cars in rentals on the site. Is there a space reserved so that the particular renter can add the parameters of his vehicle.
If so, what theme should I use to have an example?
Hi No multivendor is not supported via our theme and plugin.
Hi Via our theme only admin can add the rental products.
Pre-purchase: after purchasing the bike on the selected dates, this bike can no longer be purchased by others during the same period (dates), right?
Hi If you have only one inventory of the bike then yes, once it is rented it sill not be available for rent during the rental period.
Hi,
Is it possible to use the plugins that come with the theme in another theme independently in case your theme can not adapt it to what I want?
Hi Yes you will be able to use these plugins with other theme. However then for design related issues you will need to communicate with the theme support provider.
Pre-purchase querry
Hey,
We have a requirement, wonder if plugin can handle this. If not, will you undertake custom work, if yes please quote.
- We want to define minimum booking days. For Ex. – Even if a person is booking for 1 Day he shall be charged for “ 2 minimum booking days “ ( or whatever minimum days we define from backend). - Our booking day starts from 9am, hence drop of shall be on/before 9. If vehicle is dropped after 9, whole next day charge shall be applicable. - We will have pickup and drop off location with additional charge based on location
Use case –
For example, a booking is done for
3rd April 2019 for pickup at 11am and Drop 5th April at 11am.
Pricing should be as follows –
3rd to 4th 9am – 1 Day 4th to 5th 9am – 2 Day 5th 9am to 5th 11am – 3 Day
Likewise.
Looking forward for an assertive response. Thanks in advance.
Hi The pricing feature that you are asking is not possible via our plugin. It will require a lot of customization of the plugin to achieve such pricing.
Will we get all home page demo. I want this demo http://demo.redq.io/turbo-wp/car/
Hi Yes we provided dummy data so you can import this demo if you want.
I have seen lots of comments with respect to issues in DEMO IMPORT, hope it resolved now.
Hi Bought the theme,
While DEMO IMPORT this error noticed :
New AJAX call! [WARNING] Failed to import “Basic Autosearch”: Invalid post type autosearch_template [WARNING] Failed to import “Simple”: Invalid post type autosearch_template [WARNING] Failed to import “Category Group”: Invalid post type autosearch_template
Support ticket no. is /1964523/
Hi Our support team has responded to your ticket
Pls update, have replied to your reply.
Hi Our support team will respond to your query.
Its been over a day, no response. See my pre purchase query, I had predicted based on earlier comments by other buyers that there is issue in DEMO IMPORT. You guys need to find out a permanent solution to it rather than asking for admin/ ftp access for each complain.
Want to make site live, client is behind us like anything.
Please respond to ticket.
Hi
Our developer is looking at your issue, please allow us some time.Its 5 days…I have replied yesterday on you are not able to have FTP access. I crosschecked and successfully access FTP thru Filezilla using the details provided already.
Please attend on priority, we are already late were supposed to launch site on Sunday itself immediately after purchase as rest every thing we just need to copy from existing site.
Hi Hopefully your issue will be resolved soon.
