4078 comments found.
ben bir kaç ay önce turmag satın aldım fakat şimdi tema bozuldu. yukarıda ki 4 kutu kayboldu. ben ne yapmalıyım
Hi,
Please open a ticket here and provide us site information so we can help you solve that.
http://support.cactusthemes.comBest regards,
Hi CactusThemes, I like your True Mag theme but in blog post area the thumbnails are low quality and cropped so words are cut out. Thumbnails are downloaded from youtube at 1280×720 but cropped/sized to 555×357. Is it possible to add custom CSS or a setting where sizing/cropping of feature image can be adjusted?
Kind regards Tim Lester
Solved using a different layout.
Hi,
Sorry, it seems like you have not purchased our theme?
Best Regards,
I haven’t purchased myself but working on site that has.
how can the feature images at https://independentman.com.au/category/news/ can be fixed so not pixelated?
Hi,
Sorry, we only support our customers. If you can, please open a ticket here so we can help you. Thanks for your understanding!
http://support.cactusthemes.comBest Regards,
Bug in theme (although support expired) [20-Mar-2019 04:56:01 UTC] PHP Warning: Illegal string offset ‘width’ in /home/sites/wp-content/themes/truemag/attachment.php on line 36 [20-Mar-2019 04:56:01 UTC] PHP Warning: Illegal string offset ‘height’ in /home/sites/wp-content/themes/truemag/attachment.php on line 36
Please release a fix for it.
Thanks for notifying us.We will fix it in the next release.
Best Regards,
Hi. There’s something funky going on with posting youtube thumbs. They are all hqdefault and not maxresdefault, so the thumbs are displaying with the black bars above and below the image content. Where in the theme options can I fix this?
Hi,
Could you please provide site’s URL so we can take a look?
Also, it would be great if you can open a ticket here:
http://support.cactusthemes.comBest regards,
Hello,
Can Users create series, channels, and playlist? Can users create private videos and either sells them or give access to some group of people?
Can users create private videos and either sells them or give access to some group of people?
Best Regards,
Hi, I am trying to setup a logged in admin post page (similar to user submit page) that doesn’t require email or captcha validation because your already logged in. Is there such a page that already have these capabilities within the trumag theme? If so, where can I find it? But, if not, how can I create it?
Hi,
Sorry, I do not understand. What does that page do?
Best Regards
Currently when users submit videos they can do it on the front end of the website using the user submit form. I want to create the same type of form for my admins who post videos like the user can without having to verify their email address, or captcha code. Also, I want to allow them to do this without the video approval process.
I am trying to achieve this now with the existing user submit form, but the system won’t except the post without having email as a required field to post videos logged in or not.
Yes, currently there is no options to configure as you want. You would need to build a new separate form for logged in users only. This only can be done by modifying theme files.
Best regards,
Thank you for the input. I have another question. Is it possible to replace the single post player with a video slider. I would like to do something similar to Instagram’s video slider when you upload multiple clips of the same video.
Hey there, thank you for the input. I there a way to change the single post page player to a multi video slider? I would like to achieve the type of slider that Instagram has when you are uploading multiple files of the same video.
Hello, does your team provide theme performance/optimization services? My website is facing some bottlenecking.
Also, is Video Pro a faster theme or the performance is similar to TrueMag?
Hi,
Yes, we provide that kind of service. Videopro supplies more features rather than improving speed.
Best Regards,
This theme dont work with Jetpack? i have an issue since i bought with the widgets. I cant modify my widgets until i disable the jetpack plugin. Can you help me with this please?
Hi,
We do not face that issue on our test site. Could you open a ticket and provide us site credentials so we can check that in detail? Best Regards,
Hello I’d like to know if two videos on the same post are supported?
Something like a trailer and a main movie.
If yes, could one be embedded and the other one just a link to a file (mp4)?
Best Regards,
This is great! Thank you!
One more question: Is it possible to have featured image ABOVE the video frame?
Sorry, I do not understand what you want?
I’m asking if it’s possible to have post’s featured image above the video in post view.
Also, how come none of the videos are recognized by Yoast SEO Video extension?
Hi,
Sorry that there is no option to move the featured image. Could you describe in detail about issue with Yoast Seo Video?
Not move but display it. When a visitor opens a post page, there is no featured image, only on post list (archive, category…).
Yoast SEO Video extension scanned website and found no video posts even though there is over 4 thousands video posts (with embed code in “Video code” field).
Hi,
Yes, there is also no option to show featured image in single video post. You would need to add custom code to do that.
For Yoast Seo Video extension issue, please open a ticket so we can check in detail and help you.
http://support.cactusthemes.comBest Regards,
How do i remove this white line in above my footer in my related videos
https://i.imgur.com/3psXsff.pngIf it can’t be removed, how do i change the color of it
Hi,
Sorry, please check your image url, we can not view it.
Best Regards,
Hi,
Could you please provide the related link also? we still do not make sure where it is.
Best Regards,
It’s just above the footer, it’s the option “Related Videos” i want to remove or edit the colour of that white line at the bottom of the image under the red color https://imgur.com/a/UZDsjSi
Hi,
Please try this css code to remove it. Add the code to Appearance > Customize > Additonal CSS.
.related-single .smart-box.smart-box-style-2 { display:none; }
Best regards,
That removed the whole “Related Videos” i only want this white line removed or change color https://imgur.com/a/xoIcZW5
Sorry, please try again with this one:
.related-single .smart-box.smart-box-style-2 { border-bottom:none; }
Beautiful, worked like a charm!
Can i message you about some paid work now?
Yes, you can open a ticket here, Customization Work category:
http://support.cactusthemes.comBest Regards,
Could u give me a css to hide this from video listing page please?
https://imgur.com/a/24PCYinI will provide you the solution in your ticket. Please follow it instead.
Best Regards,
hello truemag has a bug in woocommerce design and it appear when you change wordpress language to RTL language ex Arabic then the design of the single product page will get a bug and you will find the quantity box go away from the add to cart button regards
Thanks for notifying us. We will check that.
Hello,
what’s the best way to optimize the databases the theme uses for MySQL queries? My wordpress databases are currently overloading with queries caused by the theme, is there a way to lower this by disabling options, features or commands??
I’d like to know if you’re able to assist on this matter before renewing support for my theme
Hi,
There is no recommended method to optimize database, you can try this solution here: https://www.wpbeginner.com/plugins/optimize-your-wordpress-database-with-one-click/Also, please try switching this option to “I use the local…” Theme Options > Single Post > Synchronize Views Count
Best Regards,
With wordpress 5.0 and the latest theme version, where is the video series option in the post editor?
Hi,
Thanks for notifying us this issue. We will fix it in the next theme update. In the meanwhile, you can switch to classic editor to show it up.
Best regards,
Thanks, yeah I already switched to classic cause the new one is garbage.
hi.. I have issue
don’t work channel and playlist. after install ‘plg-cactus-channel-1.0.3.3’.
how I fix it?
Hi,
In this case, please open a ticket so we can inspect in detail what is going wrong in your site.Thanks
Best Regards,
hi, Great theme!! I have some question I don’t need ‘submit’ button. am l possible to remove ‘submit’ button??
and
I will offer a service premium subscription. I need pay system. are you support pay system?
Hi,
Yes, you can turn it off if you do not have a plan to use. Also, we support this plugin for membership system.
https://wordpress.org/plugins/membership/Best Regards,
Missing Files
apple-touch-icon-120×120.png
apple-touch-icon-precomposed.png
apple-touch-icon.png
favicon.png
Please Fix next release
Mitch
Hi,
Thanks for notifying us. Where do you encounter that?
Best Regards,
404 reporter plugin
Hi,
Sorry, but we still can not know how we face that issue. Could you describe in detail?
Best regards,
https://www.ghacks.net/2012/03/16/why-webmasters-should-analyze-their-404-error-log/
Hi, I would like to know if you can make certain modifications to the theme, being the following:
1. I will use the theme for a comics page which will be in entries and I want them to look like in this pagain https://vercomicsporno.xxx/
2. that at the top there is a slider showing the most visited comics
3. The essential thing is that the images look like this: http://prntscr.com/mikqmj comics style.
I think all this can be achieved with CSS, could you please tell me what you can do and what would be the cost?
Thank you
Yes,
As we check, we can modify those as you want. Please open a ticket in Customization Work category so we can talk more details.
http://support.cactusthemes.comBest Regards,
bonjour, on ne peut pas voir le preview est blanc ? MERCI
Thanks for notifying us. We will fix it shortly.
Best Regards,
True Meg themes is awesome for new website i have already used it in http://www.resultufo.com
Yes,
I think Truemag adapts as you want.
Best Regards,
Hi,
Please make sure your site is using latest version of theme and plugins. If the issue persists, please open a ticket and provide us site URL and admin account so we can take a closer look.
http://support.cactusthemes.comBest Regards,
Hi, I do not want to buy a support renewal at $ 35 for 1 icon that does not display. The theme is up to date as well as the different elements (wordpress and plugins). Thank you for your reply
Hi,
In this case, you can open a ticket in Presale Quesitons category without buying new support. We will check and solve your issue.
Best Regards,
