575 comments found.
I have sent my login details to your support with my mail teekayhope@yahoo.com
Hello, Dear Customer! We have successfully installed theme and demo-content for you. Please check your email. Best Regards!
Hi, How do i install the theme demo? I full download is taking forever to download.
How can you help me out with it.
Regards
Hello, Dear Customer! We can install for you theme with demo. Please send us at support@wprollers.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about these both points, only in this case we will be able to help you.
Best Regards!
Hello
After update, slider on the front-page simply vanished 
can you help me, please?
Hello, Dear Customer. Sure, we can help you with great pleasure. Please email us at support@wprollers.com and also include in letter link/login/password for your WP Dashboard. Best Regards!
Greetings I’ve been having issues trying to edit the website pages, mainly the visual page builder plugin (Unyson). When i try adding new sections like text block the attached error below shows up, this makes us unable to edit the website any further. Please assist.
Hello, Dear Customer! First of all please install and activate this plugin: https://wordpress.org/plugins/classic-editor/ If this step will not help you, please email us at support@wprollers.com and we will assist you. Best Regards!
Hi, can you please tell me where I can update the phone number and address in the header please? I can’t find this anywhere?
Thanks
Got it now, however would like to be able to increase size of columns to fit more content, ideally 2 phone numbers on two rows.
Hello, Dear Customer! In order to change these contacts, please click WP Dashboard => Appearance => Customize => Site Settings => Contacts: http://prntscr.com/n70ta9 Also you may separate 2 phone numbers via br tag and you’ll receive desired result. Best Regards!
Hi, in my store page when I navigate to a category the title of the page is the title of the first product and not the category title. How can I correct this please. This happens for all of the category pages.
Hello, Dear Customer! We can fix this issue for you. Please email us at support@wprollers.com and we will assist you. Best Regards!
I bought your theme from Envato Energy – solar and alternative energy WordPress Theme but its not full theme there no menu or any pages what should I do?
Hello, Dear Customer. It seems that you haven’t install theme and demo-content. Please check our documentation and watch video tutorials here: http://webdesign-finder.com/docs/energy/documentation_theme/index.html Pay your attention on the following topics: How to install theme and demo-content, Frontpage customization, How to use Unyson Page Builder, Customizer options etc. If all these steps are difficult for you – just email us at support@wprollers.com and we will assist you. Best Regards!
Hello, thanks for this nice topic! I have a quick question: I want to hide the three small dots in the menu. I want the entire menu to appear in the navigation bar. Is this possible?
Following help from you: “To perform this please open in code editor file style.css located in /wp-content/themes/energy/style.css and go to line 1038. Put parameters in this brackets / * padding: 0 30px; * / and save file. ” I tried it – but it does not work.
.main-nav > ul.menu > li {
padding: 0 10px;
}Then save changes and check results at front-end. Best Regards!
Hi, can you confirm the WPML compatibility for this theme at 100%? thanks
Hello, Dear Customer! Thanks for your question. We can’t guarantee 100% compatibility with WPML plugin, but if you need site with several languages – we highly recommend you to use this solution: http://modernwebtemplates.com/translate-wp-website-weglot-translate/ Best Regards!
why weglot? could you give some details pls? Thanks.
We recommend this plugin because is very easy. This helpful plugin allows to perform necessary translations very easy, by the way it’s free. Please watch this video-tutorial: https://www.youtube.com/watch?v=cdoBED8p3HQ Best Regards!
Hi, how can I set all images are the same size in projects page? some of them are bigger or smaller than others, so the page does not appear regularly.
Thanks.
Hello, Dear Customer. We need to take a look at this issue. Please send us email at support@wprollers.com link/login/password for your WP Dashboard and we will assist you. Best Regards!
i sent mail yesterday. waiting for your reply. Thanks.
Hello, Dear Customer! We have successfully fixed your issue. Please check your email and screenshot: https://nimb.ws/7LnblV Best Regards!
the template RTL supported ?
Hello, Dear Customer. Thanks for this nice question. Yes, our theme supports RTL. If you have additional questions – please ask us. Best Regards!
Hello, on my home page builder I am adding the image media element and I wanted to show an animated GIF. The GIF displays fine however it is not animated. What should I do?
Hello, Dear Customer. Please email us at support@wprollers.com in order us to resolve this issue. Best Regards!
bad site, poor builder and very few customization possibilities. do not use it, there are better than this.
Hello, Dear Customer. We can’t agree with you, because our theme has tones of features and options for customizations. If you have any questions about how to use the theme – please ask us. Best Regards!
Hi!
I would like to get some help with a “bug” in the blog section. Whenever I try to open a blog, the last available blogpost is opening, no matter what I do. Is there a way to reset the blog settings in anyway, or have you encountered this problem before? Thank you.
Hello, Dear Customer. Thanks for your message and email. We have sent you reply, please check your inbox. Best Regards!
Hi, there is a big problem about theme on GTMETRIX.
Serve scaled images F (0) HIGH Inline small CSS F (45) HIGH Inline small JavaScript E (52) HIGH Serve resources from a consistent URL D (66) HIGH
u can see report here: https://bit.ly/2E5tlod
Can you please check results and tell me how to fix them please?
Thanks.
Hello, Dear Customer. Sure, we can help you to improve these results. Please email us at support@wprollers.com and we will assist you. Best Regards!
okay sent! Thanks.
Hello, Dear Customer! We have sent you detailed instructions about how to improve website speed. Please check your email. Best Regards!
Hello,
1. I do not know how to change the name of the service subpage which appears on the browser tab
2. I am also asking for a message on how to remove from the service subpage the text “ALL” which is displayed above the tiles with services
3. besides in the case of a tile, there are 3 redirects to the same subpage and I do not know where it is in the code to add the nofollow attribute
thank you in advance for your help
greetings, Mike
Hello, Dear Customer! Here are the complete instructions about how to change breadcrumbs title for services:
1. In breadcrumbs area right side Home=> Services.
Open in code editor file class-fw-extension-services.php which locates in /wp-content/plugins/unyson-services-extension/theme-extensions/services/ and go approximately to the line # 192. Change this part of code from ‘plural’ => _( ‘Services1’, ‘fw’ ) to your custom, for example ‘plural’ => _( ‘111Services111’, ‘fw’ ) Save changes in file and check result at front-end.
2. In adress bar title: go WP Dashboard => Settings => Permalinks => Change Service Base on your own.
3. To change “Services” title in breadcrumbs area from right side, open in code editor file archive.php which locates in /wp-content/themes/energy/framework-customizations/extensions/services/views/ and go approximately to the line # 44. Change here title ‘Services’ on yours own and save changes in file. Then check result at front-end.
Concerning other questions – please email us at support@wprollers.com and we will assist you. Best Regards!
Can you provide me the demo data via email? I tried Tools > Demo Content Install, but facing the PHP Zip module issue. I already have installed zip, zlib in WHM compiled through EasyApache but Unyson would not pick. Also, I have some option in Cpanel (PHP Pear package, Select PHP version (not available), etc.) but the Archive_Zip package is not available. I am already using PHP > 5.6.
Or may be an alternate way to get that demo data? Thanks for your help.
Hello, Dear Customer! Sure, we can assist you. Please email us at support@woprollers.com Also provide us in email with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Best Regards!
witam,
czy jest możliwość aby zmieniać kolejność kafelków na podstronie /services ?
pozdrawiam
Hello, Dear Customer! Here are additional instructions for you:
1. In breadcrumbs area right side Home=> Services.
Open in code editor file class-fw-extension-services.php which locates in /wp-content/plugins/unyson-services-extension/theme-extensions/services/ and go approximately to the line # 192. Change this part of code from ‘plural’ => _( ‘Services1’, ‘fw’ ) to your custom, for example ‘plural’ => _( ‘111Services111’, ‘fw’ ) Save changes in file and check result at front-end.
2. In adress bar title: go WP Dashboard => Settings => Permalinks => Change Service Base on your own.
3. To change “Services” title in breadcrumbs area from right side, open in code editor file archive.php which locates in /wp-content/themes/energy/framework-customizations/extensions/services/views/ and go approximately to the line # 44. Change here title ‘Services’ on yours own and save changes in file. Then check result at front-end.
Best Regards!
Hello, I have successfully changed www.sunes.pl/oferta/ on www.sunes.pl/oferta/ as I wanted, thank you.
I am asking you to indicate where I will be able to change the H1 header, because there are still services in English.
greetings
Have a nice weekend
Hello, Dear Customer! Here are additional instructions for you:
1. In breadcrumbs area right side Home=> Services.
Open in code editor file class-fw-extension-services.php which locates in /wp-content/plugins/unyson-services-extension/theme-extensions/services/ and go approximately to the line # 192. Change this part of code from ‘plural’ => _( ‘Services1’, ‘fw’ ) to your custom, for example ‘plural’ => _( ‘111Services111’, ‘fw’ ) Save changes in file and check result at front-end.
2. In adress bar title: go WP Dashboard => Settings => Permalinks => Change Service Base on your own.
3. To change “Services” title in breadcrumbs area from right side, open in code editor file archive.php which locates in /wp-content/themes/energy/framework-customizations/extensions/services/views/ and go approximately to the line # 44. Change here title ‘Services’ on yours own and save changes in file. Then check result at front-end.
Best Regards!
Hello
I am asking for information in where I can change the name of the main subpage with all services, that is:
https://www.sunes.pl/us%C5%82ugi/SERVICES wants to change to OFFER
to achieve the following effect
https://www.sunes.pl/oferta/please help
Mike
Hello, Dear Mike. Please change it’s name in Permalinks settings: http://prntscr.com/mfd64h and you’ll receive this result: http://prntscr.com/mfd6mi Best Regards!
