Hi, Thanks for use Pixi theme,

- you can add custom css to solve empty space from Appearance -> Customize -> Additional CSS .archive-product .grid .product .mo-content { min-height: 100px !important; }

- to change product number for product category you need to change number of product per row felid. please go to Appearance -> WooCommerce -> Product Catalog -> change Products per row.

Thank you! Best regards

Hello, Thanks for use my theme

please send me via our email support@motivoweb.com. We will be glad if you attach some screenshots to your issue and explain what do you mean as we do not understand.

Thank you! Best regards

I will send you an email now, Thank you

Thank you for you’re help

Hi, Thanks for use Pixi theme

please go to Appearance -> Theme option -> primary color , secondary color to add custom color for your theme with choose default color in Theme Stylesheet! Thanks.

Best regards

It doe’t work for me. Can You check for me on my website. Thank you

Hi psyckott,

please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username / password ) .so we can take a closer look ! Thanks.

Best regards

Hi, Thanks for use Pixi theme yes

An upgrade with wpo improvements would be fine

First of all, I’m so sorry for being late in my reply. you can ues WPO Tweaks & Optimizations plugin to speed Up WordPress and get better results.Thank you!

Best regards

Hi, Thanks for use Pixi theme

please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username / password ) so we can take a closer look ! Thanks.

Best regards

I still havent received any reply (resent the email to you) about the links making the % signs after all links and make internal linking impossible. I would hate to need to get a new theme – but I need to if you dont reply.

Hi laponnel,

we checked our email and didn’t receive any email for you, please send me via our email support@motivoweb.com your login credentials so we can take a closer look !

Otherwise you can change the permalink from setting -> Permalinks -> plain or post name.

Thank you! Best regards

Hi quidamegd, Thanks for use Pixi theme

we tested again this issue in iphone and we can’t find any zooming in titlebars Otherwise, you can add this custom css to make sure that no zooming in titlebar image.

@media only screen and (max-width: 768px){ .page .wrapper.mo-title-bar-wrap { background-size: 150% !important; } .pagetitle-v2 .mo-title-bar-wrap { height: 300px !important; } }

Thank you! Best regards

Thanks for your answer. I did this but then i had other problems… the image wasn’t centered and i had grey backrgrounds appearing… So i changed it like this and it seems to be ok now :

@media only screen and (max-width: 768px){.page .wrapper.mo-title-bar-wrap { background-size: 230% !important; } .pagetitle-v2 .mo-title-bar-wrap { height: 300px !important; ; background-position: top center !important; } }

Happy that everything is working fine with you now

If you have any more question please do not hesitate to contact us via our email support@motivoweb.com

Hi, Thanks for your interested Pixi theme

yes, you can change menu and background for any page separately from page option tab.

Best regards

Hi tinita2030, Thanks for use Pixi theme,

please add this custom CSS from Appearance -> Customize -> Additional CSS

.mo-header-icon span, .mo-header-icon:before, .mo-header-icon:after{ height:2px; } .mo-header-icon.active:before { top: 6px; } .mo-header-icon.active:after { bottom: 6px; } @media (max-width: 991px){ .mo-header-v2 .mo-menu-list > ul > li.menu-item-has-children .mb-dropdown-icon:before {margin-top: -4px; } }

Thank you! Best regards

How can I do a pill down to show more clearer there are submenu items on the mobile main menu .. Check Solutions: https://imgur.com/nValWHw Thanks!

Hello, kindly explain what do you mean about pill down as we do not understand. We will be glad if you attach some screenshots to your issue.

Hi, Thanks for use my theme

Hello, the menu is already in right align, kindly explain what do you mean as we do not understand. We will be glad if you attach some screenshots to your issue.

Best regards

Hi, Thanks for use Pixi theme

Best regards

thanks!

You are welcome any time

Thanks for use my theme

- Please deactivate all installed plugins especially the caching plugins and check if the problem still exists. - If the problem still exists even after that please send me your login credentials via our email support@motivoweb.com. so we can take a closer look ! Thanks.

Best regards

It is timed out by the server. you need contact your hosting provide to ask the help. Also you need to install and active js_composer plugins for all theme pages.

ok I’m going to get in touch, I hope I can solve the problem. But I’ll write you again. Thank you!

We look forward to serving you! If you have any more question please do not hesitate to contact us via our email support@motivoweb.com

Hello! buy the Pixi theme. I installed it by FTP because I could not upload the .zip file. When I want to start installing the plugins I get error: “Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 39680 bytes) in /home/tk030/public_html/new/wordpress/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php on line 2569 “

I hope your help! Thank you!!!!

First of all, I’m so sorry for being late in my reply. Thanks for purchased our theme. I think it’s problem with your server you need contact your hosting provide to ask the help.

I’m so sorry for being late in my reply, I’ll send you an email now. Best regards.

First of all, I’m so sorry for being late in my reply.

please go to Appearance -> Main menu -> Menu header V2 -> Menu right icons. -> deactivate cart option.

Best regards

Hi, First of all, I’m so sorry for being late in my reply.

please go to Appearance -> Theme options -> color -> add your color code in Primary color, secondary color field. Also please make sure that you choose default (purple) option in the theme stylesheet field.

Best regards

Hi, Thanks for your interested Pixi theme.

When you purchased Pixi theme, you can import demo data, so it will look like live site. Then you can edit and customize for your site.

Best regards

Install Required Plugins The installation process is starting. This process may take a while on some hosts, so please be patient.

Installing Plugin Visual Composer (1/2) Téléchargement du paquet d’installation depuis http://motivoweb.com/plugins/js_composer.zip… Décompression de l’archive de l’extension… An error occurred while installing Visual Composer: L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

Installing Plugin revslider (2/2) Téléchargement du paquet d’installation depuis http://motivoweb.com/plugins/revslider.zip… Décompression de l’archive de l’extension… An error occurred while installing revslider: L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

Hi, Thanks for use my theme

Frist of all , l’m sorry to late in replay. We think it’s your server issue, also you could install the plugins manually .please send me via our email support@motivoweb.com to send the plugin link for you ! Thanks.

Best regards

Hi, thanks for use Pixi theme,

Thank you! Best regards

Thanks!

Happy to serve you!