1954 comments found.
Hello, will be possible to have on shop catalog page just 3 or 2 columns?... What if I want to set up just 1 for mobile? We have just 3 products now… We would like to show up these 3 products on full page and in the center of page… And it seems not to be possible right now… 3 Products are placed on the left side and there is still one place in the row (fourth place) empty!? Thank you
Hi,
You need to use child theme to customize it. By default, Sober can displays minimum 4 columns on desktop and 2 columns on mobile. Please open a ticket on the support site, our supporter will provide the custom code edit it.
Kind regards
Hi. We have problem with Price filter. If I change max price show only 2 product. http://new.italiapleasure.com
Hi,
Thank you for your feedback. Please open a ticket on the support site and describe more about the problem of the price filter.
https://uix.ticksy.com/Kind regards
I have another question…
Is possible to switch off on some pages “Page Title”... I mean if I am using page header… If I switch off page title in CSS, then disappear Page Title globaly… For example from section “Checkout” too… So I would like to have on some pages just header (just image), but without title… If is not possible right now, please make it to the future!! Anyway I am interesting, if is it possible somehow to switch page title only on some pages, where header will be switch on… Thank you!
Hi,
Thank you for your suggestion. We will try to add more options to the theme in future updates. At this moment, you can use custom CSS on pages that you want to hide the page title to hide it. Please open a ticket on the support site, our supporter will give you the CSS to hide it.
https://uix.ticksy.com/Kind regards
Ok, thanks for your reply! I will try it on ticksy.
Another question… And really I dont understand why is simple thing comlicated!? If I want activate Sofia font again, I did not find this option… I know that is possible to go to template customization > Fonts > etc.. But there is not Sofia option… And Sofia is hardcoded to price tables also! Why? If I can use it… I mean Sofia font straight “out of the box”, so it is OK (how I sed — very nice font)... But now without Latin set… I am just loosing time… And I am lookinf for, where is Sofia harcoded… And another thing is, that I am not any CSS style expert… So please make templates for people not for IT geeks…
On the other side I have to say, that your template is one of the best which I used so far… I mean from point of simple and functional customization… Thanks to this I build website during a few hours… But now I am wasting time with absolutely uselles details, becouse of Sofia font for example… I know that nice premium font is selling template better than some google standard… But make it not just pretty for selling, but functionl also! Thanks!
Hello,
Thank you for your feedback. Because of Kirki Toolkit plugin doesn’t support custom fonts, you need to use custom CSS to change the font to Sofia Pro. Please open a ticket on the support site, our supporter will help you.
https://uix.ticksy.com/We will try to update the typography option in the next update, then you can select Sofia Pro font easier.
Kind regards
Ok, thanks for the fast reply… Latin and latin extended are supported…
https://www.myfonts.com/fonts/mostardesign/sofia-pro/The same on Adobe… (Czech language supported) See tags on Adobe page bellow…
https://fonts.adobe.com/fonts/sofia#fonts-sectionSo this is not the core of the problem!! Let me know please what you think.
If this font supports Czech language, you can use it on your site. In the next update, we will support to select this font in the theme option panel.
Kind regards
Thanks for the reply… I think that is necessary to have option to Sofia, or another fonts (I mean fonts with support of special signs) of SELECTION “Latin or Latin-etended”... In Google fonts it is standard…
Thank you for your suggestion. We will try to improve it as soon as possible.
Kind regards
Hello, is it possible to activate for font “Sofia” latine extended subset? I like this font very much, but for the Czech language is useless for this moment. Problem also is, that I wanted to use on banners for example Montserrat font, but it was not possible… It seems, that Sofia font is “hard coded” to these banners… Or I dont know how to explain it… Thanks!
Hello,
Unfortunately, the Sofia Pro font doesn’t support latin extended subset. You should change to another font, eg Monsterrat.
With some elements, you need to use the element’s settings to change the font, or using custom CSS to change it. Please open a ticket on the support site, our supporter will help you.
https://uix.ticksy.com/Kind regards
Hello, this is a pre-sale question. Is there any way to use the normal header into the homepage and the minimal one into woocommerce pages (categories and products too)? Thanks!
Hello,
On the homepage, you can use the page builder editor to build your own page header, then use the minimal page header for other pages (include WooCommerce pages).
Kind regards
Thank you very much!
Hi. When will the update be available?
Hello,
A few days ago, we updated the theme to make it compatible with WooCommerce 3.6.x fully. In next few weeks, we will release a new update with new layouts and improve the theme performance too.
Kind regards
I want a refund of my purchase – Sober. In exchange I will buy your another theme – Konte! I talked with one of your team member and he/she said that you can do that and take Konte because it matches my requirements. I want to step towards procedure for refund
Hello,
Please open a refund request to ThemeForest. They will review and handle your request.
Kind regards
According to you, which is nice – SOBER OR KONTE ? Should I upgrade to Konte ? Actually I want to compare in respect to the plus points, if Konte have
Hello,
Sober and Konte has different designs, layouts, etc… Konte has some additional features that Sober doesn’t have. Eg, header builder, footer builder. You can check the demo of these themes to decide what is the best for you.
Kind regards
Thank You, team Sober. I can now access filter on my shop page. Now I have one more doubt that – I have categories and sub-categories and shop page shows both instead of hot products and new products, that I have changed… but in shop I only want categories to be shown and not sub-categories. With that I have category page where I want to just show sub-categories, so how can I do that ?
With that I want to add a page called Sale where I only want to show the products which have the discount, how to make the sale page ?
Hello,
Please open a ticket on the support site and provide some screenshots. Our supporters will help you check this issues.
http://uix.ticksy.com/Kind regards
I have sent my issues. When will the reply come
Hi,
Our supporter has answered your ticket. You can check it know.
Kind regards
You have uploaded the new update but there is a changelog updated?
Thank you very much for your feedback! We’ve just updated the changelog. You can check it now. In the recent update, we just update some WooCommerce template files to make the theme support WooComemrce 3.6.x fully.
Kind regards
Why I cant edit portfolio page (for example header) and project page with WP Bakery? Where is the portfolio page? How I write before… Really very nice and unique ecommerce design… Simple, but powerful functionality!... But from the point of view of project presentation seems to be very disapointing experince… I really don’t understand, where is the problem to make good template for both worlds — presentation of products and selling online…
Nevermind… Fortunately Sober banners seems to work great… So I will go by static way…
Thank you for your feedback. Please open a ticket on the support site. Our supporters will help you in you need help in using the theme.
https://uix.ticksy.com/Kind regards
Ok, thank you
Hi, I can use this theme for CLP Chilean peso? Thank you
Hi,
Yes, you can use this theme for any currency you want. It also support multiple currencies.
Kind regards
If possible can you tell me please how is the structure of rows and columns on this page http://demo.uix.store/sober/contact-us/ Concretely how is it posible that contact form has on left and right side big padding which is not showing up on small screens (mobile, tablet)?? Thank you in advance.
Hello,
Pplease open a ticket on the support site. Our supporters will provide the shortcode to build that page. Then you can edit your page from the demo data.
https://uix.ticksy.com/Kind regards
Hello, this plugin is completely blocking “cart” functionality!!! “WOOCS – WooCommerce Currency Switcher”!? I have Woocommerce 3.5.8 and Wordpress 5.1.1
Hello,
Please update WooCommerce plugin. And please open a ticket on the support site if you need more help. Our supporters will help you solve problems on your website.
https://uix.ticksy.com/Kind regards
I’m trying to use the Team Member element, but there’s not currently an option for email address – it just has all social media icons. Any idea how to get around that? Thank you!
Hello,
Unfortunately, there’s no option for email icon at this moment. In the next update, we will add support for the email icon on Team Member element.
Kind regards
after upgrading to woocommerce 3.61 i cannot make orders. It says internal server error in a notice in order page. i think it is an ajax problem.
it was a plugin error…
Thank you for your feedback. At this moment, some plugins are not fully compatible with WooCommerce 3.6.1. You should consider to update WooCommerce at this time, or wait for a few weeks for plugins updating.
Kind regards
thanks! i have a small problem when i select lost password it does not redirect me to your custom page lost-password but to wordpress admin /wp-login.php?action=lostpassword
It seems you remove the lost password enpoint in WooCommerce settings. Please open a ticket on the support site. Our supporter will help you check it.
https://uix.ticksy.com/Kind regards
no it is there did not removed it!
Please open a ticket on the support site. We can’t debug the problem without checking your site. Please provide the website address and the admin login credentials in your ticket. Our supporter will check it and find the solution.
https://uix.ticksy.com/Kind regards
I can see Filter working on my shop page. It’s showing add widget, so how to step ahead to unlock filter
I meant I can’t see
Hellok
Please open a ticket on the support site and provide a sample screenshot of your problem. Our supporters will guide you how to solve it.
http://uix.ticksy.com/Kind regards
Thank you, your demo page helped me and now it’s working!
hmmm… i’m running 2.1.3. and when i add item to cart, cart # in the icon reflets true cart quantity then reverts back to 0. cart is also empty
So i figured out that whenever the WOOCS – WooCommerce Currency Switcher is activated.. the cart will not update properly.. When i deactivate it, everything works as its supposed to…
Hello,
Thank you for your feedback. Mostly, this problem is a cache issue. Please clear all cache on your site and test it again.
Kind regards
Hi, I want to increase the text size of sub-categories in navigation bar of the mobile view. How can I do that ?
Hello,
You can use custom CSS to make it. Please open a ticket on the support site. Our supporter will help you.
https://uix.ticksy.com/Kind regards
