1798 comments found.
Pre-Sale question: I’ve got a B&B where the whole home is one rental unit (not rooms) and so the capacity is higher than standard “room” bookings. I’m trying to find a booking engine that has flexible pricing to handle this type of pricing grid:
Adults: 1 & 2 = $150/night (flat rate for couple) 3, 4 & 5 = add $30/night / person
Children: 6 to 12 years = add $15/night /child 0 to 6 years = free
Can the booking system handle this as a single reservation option?
Hello! Thank you for your interest. Yes,
I believe that the booking can handle that. It has variable pricing per person and can you can define the age of a child. https://cl.ly/b0b5807d5dd0
Let me know if you have any questions. Happy to assist.
Thanks for the quick reply. So all I need to do is work out a matrix of all the possible combinations of adults and children and enter the total price?
One other question then, if there’s only one property (room), is there a way to bypass the “Search for Availability” list and go right to the property/room booking page?
Thanks in advance!
You could do it that way, or you can add the extra changes (3, 4 & 5 = add $30/night / person) as a service. So they checkout, then they check off ‘Extra adults), and you can set a charge per quality for each nights stay. So a few ways to do it. 
You can bypass the search / search results. There is an option under accommodations / Settings / “Skip Search Results” 
i havent been able to use this theme for my project as there is no option to change the menu font colour Please help
Hello! Can you please let us know what version of the theme you are using? Happy to help. Please also consider renewing your support pack, it helps us give great service.
Im using the version 3 now. I cant change the colour of the menu items to any colour except white. For this reason ive never been able to use this on any website at all. I have already requested for advice on this few months back Please guide me Thanks
Just let me know if there is an option to change the colour of menu items (not sticky menu) Its a simple question
Hello! Yes can you can change the colour of the menu text
https://cl.ly/eca766372e53
The setting can be found under here: https://themovation.helpscoutdocs.com/article/137-theme-options-typography
Results may vary for transparent header menu text which can be changed from dark to light.
Cheers!
I have tried this it doesnt do anything to the menu item colours https://snag.gy/pUGqmY.jpg The body font typography option works tho
the options for changing the menu colour text doenst work The fonts and other option do work Kindly advise thanks
Thanks
Thanks
Hi, right, so if you are using Transparent, the options are more limited. You have two options for transparent header;
- Dark / light as per https://themovation.helpscoutdocs.com/article/135-theme-options-menu-header - Or custom css as per https://themovation.helpscoutdocs.com/article/175-adding-your-own-custom-css - Custom colour examples: https://themovation.ticksy.com/article/5485/
Let us know if you run into any issues.
Change-log has not been updated for a long time
Hello! Thank you for letting us know. We will be adding a new changelog this week. It will be a big upgrade. Thank you.
As part of our efforts to improve our themes, we have recently updated the changelog for Bellevue. You can find the new version here: https://demo.themovation.com/bellevue/changelog/
If you have any questions, please let us know.
Happy to assist 
As part of our efforts to improve our themes, we have recently updated the changelog for Bellevue. You can find the new version here: https://demo.themovation.com/bellevue/changelog/
If you have any questions, please let us know.
Happy to assist 
hi. how to translate this page: https://prnt.sc/ngqw68 i use poedit. i checked all po and pot files but i couldn’t find.
and one more question. my booking confirmation page and calendar is broken. i guess it is a CSS problem. please check: https://prnt.sc/ngtpd8 and https://ticksy_attachments.s3.amazonaws.com/14561444186_433.png
Hello! Thanks for posting.
PoEdit is for translating text strings, I don’t believe that is translates admin options or custom fields. For that , I would use loco translate or polylang or WPML.
Thank you, can you check your version? Bellevue should be 3.0.2. Also, I there might be a bug with the latest version of the Hotel booking plugin. Please see under Accommodations / Settings / Terms & Conditions (unselect the all pages)>
RE: Alignment. Thank you, we will look into that styling issue.
Can you reach out to us here: https://themovation.ticksy.com/ – it helps us stay more organized.
Thank you. I’ll be in touch asap
Woow i unselect the all pages for Terms & Conditions field and it worked. Thanks a lot. Well ! i need to use “Terms & Conditions”even another one. what should i do??
We are looking into that. Seems to be an issue with the latest version of the Hotel Booking Plugin. I’ll have an update for you this week for sure.
ok thank you. i’m waiting impatiently.
We are looking into this asap.
is there any progress about “Terms & Conditions”? we still waiting. this is so important for us
Thanks for hanging in there. We have reached out to the Hotel Booking Plugin authors as it appears this is a bug between the Hotel booking plugin and Elementor. I created a detailed ticket with them. I hope to hear back within 24 hours.
bro i still waiting…
I got a reply back from the Hotel booking plugin team, they said:
Thank you for contacting us.There is a bug in WordPress that can result in extra line breaks in our checkout form. We added a fix on our side with a recent update. Somehow this fix conflicts with Elementor. If you add the check out form with a Gutenberg block without using Elementor, the checkout form is displayed properly. It looks like WordPress will fix the bug soon and our plugin’s code will be updated accordingly.
Let us know if you have more questions.
Then I asked them for a temp fix.. they said:
add the following line to functions.php file of your child theme:
remove_filter ('the_content','wpautop');
I hope that helps.
ok i’ll try. thank you
Awesome. Thanks.
“Then I asked them for a temp fix.. they said: add the following line to functions.php file of your child theme: remove_filter (‘the_content’,’wpautop’);”
Yes it worked. Thanks a lot again.
Sweet 
Hello, is it normal that now in some pages (including the home page) I see the page title even if it is disabled in the metaboxes?
the site is: http://albergoalsole.info
I simply updated some content like text or a photo in these pages (without going to change the settings on the page) and the page title appeared at the top of the page.
How can I remove it and why did it happen?
Thanks in advance Sara
Hey there. You are using version 1.6.1, so you can update to 1.9.1 anytime, just don’t upgrade to anything above that as you are using Version 1.
You can read more here: https://themovation.ticksy.com/article/12248/
We’ve made massive improvements to V2 and V3 but we also use a new page builder so an upgrade from V1 needs some planning. However, we still support v1, so update to the latest which is 1.9.1 
Let us know if you have any questions.
Hi, thank you for your answer,
yesterday I updated the theme but nothing is changed.
I still have the problem of the page title. Do you have any other tips to solve this problem?
Plus I noticed that links with the anchor don’t work at all in chrome.
Is there a solution to these problems?
Thank’you in advance Sara
Hi Sara, thanks for the follow up. Can you create a ticket for us and share some login details? Then I can take a closer look. Happy to help.
https://themovation.ticksy.com/hello good day, I would like to know how to slow down when I generate an anchor and the page goes down.
Thanks for reaching out. The anchor link should be gradual. I don’t know of a way to slow it down. Can you pleas send me an example?
I’ve just purchased this template. When trying to install I get: ‘Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.’
Happy to help. This is a common question. It has to do with the way ThemeForest offers the zip downloads. Please see: https://help.market.envato.com/hc/en-us/articles/202821510
Let us know if you have any questions.
Thx for the very fast support!
Thank you.
Happy to help. If you have questions, please reach out to us here: https://themovation.ticksy.com/ – We love to help.
Have a good one.
Dear Themovation Team,
We really like your theme and planning to purchase one. Though I have a question regarding a PHP version and so on.
1) Could you kindly inform what is the best PHP version and WP version that works perfectly with this theme?
2) And is it possible to start the website with Forms (emailing feature for booking) only, meaning that, not launching the online payment feature yet, and at the same time being able to manage the booking via management plugin? I mean that will I be able to receive reservations and send email to customers?
Thanks a lot.
An early reply would be greatly appreciated.
Cheers,
Aidar
Thank you for your interest.
1 – PHP 7+ is recommended, but this will work fine on PHP 5.6.
2 – Yes, this is totally possible. We have designed the theme in a way that you can use any of the booking features or a collection of them and always turn features on or off.
It’s very flexible. You can also turn them all off and use your own booking system if you wish.
happy to help. Let us know if you have any other questions.
You have just released another update for the theme with no release notes (V3.0.2). Can you please tell me what new features or bug fixes are included in the new version?
Hello! Thank you. We are working on a changelog, it will be ready on the next release. Sorry about that:
v3.0.2 Fixed theme setup guide install error. Fixed issue with room grid bottom margin on room single pages. Added new form template for Accommodation single form sidebar page. Adding style support for the latest version of the Hotel Booking Plugin. Improved styling for flex slider prev/next booking search results. Improved styling for booking search results widget output Improved styling for inner Elementor section width. Improve import for home, chalet and apartment demos Improved styling to booking dateicker hover and booking checkout payments and rate table.
As part of our efforts to improve our themes, we have recently updated the changelog for Bellevue. You can find the new version here: https://demo.themovation.com/bellevue/changelog/
If you have any questions, please let us know.
Happy to assist 
I dont see Language switcher on demo page ??
also calendar langugage can be translate?
admin can manage all room avaiable via calendar ??
Hello! Thanks for your interest. Bellevue is fully translation ready. You can use a free or paid plugin to add your language or multiple and also add a switcher 
Yes, admin can manage rooms inside the dashboard . Cheers.
Hi! We would like to buy this theme. My question is, is there any way to sync the site plugin with the booking.com reservations, vice versa? Never did thi before, im not sure even if that is possible, Im just a designer
Thanks.
Hello! Yes, we bundle (for free) with a plugin that that can do this
It’s great.
Hi!
1. When I update to V3 I accidentally delete my “Child theme”. Now I only have the parent V3 active. Is this good or bad?
2. How can I change the header height? Reference: http://prnt.sc/na4yhy
Regards
Hello!
1 – That’s okay, you dont’ really need it unless you want to make changes under the hood. Most customizations can be done within the theme options anyways.
2 – You just need some padding adjustments via css. Can you create a ticket for us here: https://themovation.ticksy.com/
Cheers! 
1. That’s good to know, thank you!
2. I will create a ticket, thanks!
Regards
Thank you. I’ll watch for that t come in 
Hi,
I’ve created an accommodation grid on my website, but if i open the website, it doesn’t show the whole grid, but the half of it.
Could you help me with this?
Thanks!
Hello! Happy to help. Please send us a link to your website. Please if you can also create a ticket for us here: https://themovation.ticksy.com/ and send it that way 
Hi!
When I create a blog post (Wordpress) the menu disappears. On the other hand, when I create a page in (Wordpress) the menu is still intact. How can I make the same menu (home) in my blog posts (sticky, transparent, etc)?
I would like to see this menu:
https://prnt.sc/n9sizuRegards,
Hello, happy to help. I’m not sure that I understand the question. On the blog pages, you can’t see the menu? Or is it using transparent header style? Are you using Bellevue V3? Can you please post your version number?
I have the V2. Im not sure thats the problem. In V1 I had the same problem. When I edit and see a preview of my home, the menu unfolds normally. But when I edit a “Blog post” and clic to see a preview of it, the main menu doesnt appear like the home page. I do not know if it is because one is a “page” and another is a “blog post”.
By the way, how can I upgrade to V3 without altering my web page?
Regards
You can please create a ticket for us here: https://themovation.ticksy.com/ , then perhaps you can share a link to your site and I can take a closer look.
That’s great if you are using V2 already, that means that you can upgrade to V3 without any issues. Just use the Envato Market Plugin to auto-update directly from ThemeForest.
https://envato.com/market-plugin/Happy to help. I’ll watch for your ticket here https://themovation.ticksy.com – I’m sure that we can sort it out all 
Thanks so much!
Happy to help 
PRE-SALE QUESTION: Hello, I’m going to build 10 sites for local B&Bs and I’m looking at your theme for doing this My client also wan’t a main site, that aggregates information from the local B&Bs in one connected platform. Is this possible? Kind regards, Lars
Hello! Thanks for your interest. I think that I understand, when you say aggregates, are you talking about syncing data behind the scenes? The booking system certainly can sync ical data behind the scenes.
What I mean is that I have a need for one bookingportal like site with aggregated content from 10 subsites – and I would like the listing content from the individual 10 sites to automatically aggregate certain booking and listing content on the man portal. Understand?
Kind regards, Lars.
Yeah, I think this actually might be possible through the ical sync option, I don’t know for sure but you certain can test it out. Can you email me directly? themovation@gmail.com – Cheers 
With the last download show this problem:
Notice: Undefined offset: 0 in /homepages/5/d369803102/htdocs/clickandbuilds/casaslujo/wp-content/themes/bellevuex/lib/cleanup.php on line 49
Interesting. I’m not seeing that on my side but I’ll be doing some testing today. What version of PHP is your host using for your account? Happy to help.
Can you please create a ticket for me here : https://themovation.ticksy.com/ then maybe I can get your web address and take a closer look. I’m not seeing that on my local. Do you have any special plugins active? can you compare with our list here? https://themovation.helpscoutdocs.com/article/220-required-plugin-list-for-bellevue
Happy to assist.
Yes, i will create a ticket and user if you like totest, but I install all the plugins that you mencioned
Thank you. We are looking into this right now. 
Hi there,
I purchased this theme for a new business of mine. Could you please tell me what payment options are available when using the booking system plugin?
Thanks Michael
Hi Michael, thanks for posting. We have some great video tutorials to show you how to setup the Hotel booking plugin here: https://themovation.helpscoutdocs.com/category/225-hotel-booking
If you have any questions, please create a ticket for us here: https://themovation.ticksy.com/
Hi, is version Bellevue 1.9.2. also compatible with WordPress 5.1.1.?
Hello! Yes, it should be fine with 5.1.1. 
Hi, I’ve same problem as Sabelli29. I’m aware of the Google maps integration issue, but after adding an API the issue still remains. I added the api through the plug-in API KEY for Google Maps. The map still isn’t showing. I generated the API with Google Cloud Platform. Can you help me?
Theme version : themeforest-12482898-bellevue-hotel-bed-breakfast-booking-theme
Hello! Thanks for reaching out. Do you mind contacting us via our support site (https://themovation.ticksy.com/) or through our author profile? (https://themeforest.net/user/themovation) Then I can assist. I may need to have a closer look at your site.
I try it but when I post my issue, I have a message like that : exceeded support period
Try our author profile: https://themeforest.net/user/themovation – That form will let you contact us.
Please consider renewing your support pack as well. 
Ok I do it. Thx
Thanks for the follow up.
Updated from v2 to v3 and removed wp-booking. Is there any way to get the updated templates with the hotel plugin shortcodes or can you please post the shortcodes. Tried to re-run the theme setup and just add accomodation and accom type but it gets stuck on pendning.
Yes, you can
We’ve exported them for you. Please create a ticket here: https://themovation.ticksy.com/ or contact us directly here: https://themeforest.net/user/themovation
Happy to help 