516 comments found.
Hello,
I have some questions about MaxShop theme from your team about;
1. In main page, when I click on zoom of the products, the main image is very small! and other image didn’t load.
+ See it: https://ibb.co/jW8zWWJ
2. In single-product page, the main image is very big! Also DESCRIPTION and REVIEWS parts are without any margin!
+ See it: https://ibb.co/f8nk1KH
Old-version was better. Is it a bug or is it a new design?
Sincerely,
Hello,
Thank you very much for your feedback.
They are bugs, not a new design. It seems they are from update of WordPress and Woocomerce. So, to solve this problem, please provide us your site info including admin account, FTP via our support system. Our supporter will check and support you.
Best regards
Hello again,
Thanks for your answer.
Actually, I was watching the online demo that I understood these bugs. So, it seems these bugs are the general bug.
Can it see the following links:
1. https://demo.wpthemego.com/themes/sw_maxshop/?page_id=4152&header_style=style5
2. https://demo.wpthemego.com/themes/sw_maxshop/?product=josen-maset-gasten
Sincerely,
Hello,
Thank you very much for your feedback.
We noted and will ask our developer to update this problem soon. If you can’t wait, please provide us your site info including the admin account, FTP via our support system. Our supporters will check and support you.
Best regards
Is your theme compatible with Woozone (wzone plugin).
Hello,
We are so sorry for not replying to you soon.
We are so sorry that we haven’t tested Woozone plugin on our theme before. So, we can’t sure that it will compatible with our theme. However, if you get any problem from our theme during using this plugin, you can create a new ticket on our support system. Our supporter will check and support you.
We also note that your support time is expired. So, please renew it to continue use our VIP support service.
Best regards
Hello, I have some pre-sale questions:
I have a shopping gallery with 10 stores. Each store has its own owner. Each store has a different assortment and sells different products. I would like to create one online store where all stores would sell their products.
1. Will each store have a separate administrative account for the panel? 2. Will the email about this be sent to the owner of the store when the customer places the order? 3. What if a customer buys one product from store X and another from store Y? Who will receive the email? 4. What is the situation with the payment configuration? Who receives the payment when one product is bought from store X and the other from store Y?
Thank you for answer.
Hello,
Thank you very much for interested in our themes.
The feature which you described is same multi-vendor feature.
Now, our theme is compatible with some multi-vendors plugins such as Dokan, WC Vendor, WC Marketplace.
If you only want to have 10 vendors on your site, you disable the vendor register features in the frontend and created these vendor accounts in the backend.
You can view our demo for these plugins via this demo: - Dokan: https://demo.wpthemego.com/themes/sw_ecomart/my-account/ - WC Vendor: https://demo.wpthemego.com/themes/sw_ecomart/wc_vendor/my-account/ WC Marketplace: https://demo.wpthemego.com/themes/sw_ecomart/wc_marketplace/vendor-registration/ https://demo.wpthemego.com/themes/sw_ecomart/wc_marketplace/my-account/After enjoy these demo, if you have any other questions about our themes, please let us know. We will check and support you soon.
Best regards
last update?
Hello
cant view the amount of stock left in the front end..i did enable it in the settings when i change themes i can see the stock amount that’s left.
Hello,
Thank you very much for contacting us.
I checked and see that our supporter is checking your ticket. However, she need more time to check your problem. After finish, she will give you an answer in your ticket. So, please wait.
Best regards
I want change language of my MaxShop theme in Russian?
Hello,
Thank you for your interest in MaxShop and your question.
You can easily change this theme into your language Russian using plugin Loco Translate. You can refer to the tutorial of this plugin here:
https://localise.biz/wordpress/plugin/beginnersThanks,
Hello
I need your help and answer before I start to my project. Can you help me?
I want to create a marketplace for second hand books AND
1) Can I use email authentication service to sign up and sign-in in?
2) Can I use email authentication service to sign up and sign-in in Turkiye and with Turkish operator?
3) Can I create some place for; public company, author, language etc… AND can I create limit to sell for sellers?
4) If some sellers add some book and if there are same books in my site, Can my site show some notice “there are some book in this price?”
5) Can I make connection with some cargo integretion for cargo status?
6) Is there “add favorite it” option for buyers?
7) Can I create sorting and filter for my placeses(book name, author, publisher etc)
It will be marketplace and there must be some details for pending approval, total sales amount. Can we do it?
Thank you for your help 
Hello Emre_u,
Thank you very much for your interest in our theme and for your questions.
And here are my answers following your list:
1. The theme support user to sign-in and login. You can also install the social login plugin to enable social login feature in your site.
2. About the sign up and sign-in in Turkiye and with Turkish operator, could you please give us more detail about it.
3. For the Language, you can set it for the website. For the seller limit, you can limit it by approving only the number of product in the limitation you want. For other points, could you please tell us more detail about how you want.
4. For the notice, it’s not supported. However, if the product are in the same category, it will appear in the Related Product slider below the product you see.
5. For this one, you might need to install a third party plugin to support this feature.
6. In stead of “Add favorite it”, we have option Add to Wishlist.
7. For the withdraw, it also depend on the multi vendor plugin you use for your site. You can configure it in the Withdraw Settings of the plugin.
Thanks,
Hello Emre_u,
Thank you very much for your interest in our theme and for your questions.
And here are my answers following your list:
1. The theme support user to sign-in and login. You can also install the social login plugin to enable social login feature in your site.
2. About the sign up and sign-in in Turkiye and with Turkish operator, could you please give us more detail about it.
3. For the Language, you can set it for the website. For the seller limit, you can limit it by approving only the number of product in the limitation you want. For other points, could you please tell us more detail about how you want.
4. For the notice, it’s not supported. However, if the product are in the same category, it will appear in the Related Product slider below the product you see.
5. For this one, you might need to install a third party plugin to support this feature.
6. In stead of “Add favorite it”, we have option Add to Wishlist.
7. For the withdraw, it also depend on the multi vendor plugin you use for your site. You can configure it in the Withdraw Settings of the plugin.
Thanks,
After update version maxshop v3.3.8, The content is wider than the screen (mobile mode) What happened? So before update my website show normal results. Thanks.
Hello,
Thank you so much for your message.
For this one, you can create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/?p=open.
After checking, it will be easier for our technical supporter to follow and help you.
Also, I see that your support time expired then please renew it to not interrupt the help for this theme.
Thanks,
I know my support license has expired. I want to know the reason cause. because previously, normal use.
Hi again,
Actually we change nothing about the design in the latest update.
If it’s due to the update, you can create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/?p=open.
After checking, it will be easier for our technical supporter to find the issue. If it’s from us, we will update the theme in the next version.
Thanks,
I’m considering buying this theme but would like to know if the Cart contents can be sent in an email instead of purchased by the user. Kind Regards.
Hello,
Thank you so much for your message.
Currently, this theme has not supported this feature.
It need some customization in code and CSS. If you want it on your site, after purchasing this theme, you can send us a custom work request and pay for it.
Thanks,
Compatible with any Multi-Vendor plugins or have multi vendor support ?
Hello,
Thank you very much for insteresting in our theme.
We are so sorry that we haven’t checked any multi-vendor plugins on Maxshop theme before. So, we can’t sure that multi-vendors plugin will work well on our theme.
However, currently we have some theme which is compatible with multi-vendor plugins like Dokan, WC Vendor and Market place. You can enjoy here:
- https://themeforest.net/item/autusin-auto-parts-equipments-woocommerce-theme/22681468
- https://themeforest.net/item/revo-multipurpose-responsive-woocommerce-theme/18276186
- https://themeforest.net/item/emarket-multipurpose-woocommerce-wordpress-theme/20492674
- https://themeforest.net/item/bosmarket-flexible-multivendor-woocommerce-wordpress-theme/21207492
- https://themeforest.net/item/onemall-the-multipurpose-ecommerce-marketplace-wordpress-theme/20685400
Thanks
Why does this ‘Server Error 500’ still exist? Why do we keep having to give you personal information in order to get the correct working download? Can you just post the correct working download please?
Hello,
Thank you so much for your message.
If there is any question, you can create a ticket and send us detail information about this issue at the Support System: https://support.wpthemego.com/?p=open.
After checking, it will be easier for our technical supporter to follow and help you.
Thanks,
Hello,
SW Core Plugin Not compatible with version 7.2 of PHP!
Please check version 7.2 to resolve this issue.
Hi Tfourc,
Currently we checked our theme on PHP version 7.3 and it works well. Please make sure that you are using the latest version of our theme.
If there is any question, you can create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/?p=open.
After checking, it will be easier for our technical supporter to follow and help you.
Also I notice that your support license expired then you can renew it to not interrupt the technical support.
Thanks,
I meant:
PHP Warning: A non-numeric value encountered!!
https://ibb.co/qNPGKSr https://ibb.co/17Rsn0sBy selecting PHP Version 7.1 , 7.2 and 7.3 this error will be displayed.
Hello,
Thank you so much for your detail comment and so sorry for this late reply.
We checked in our theme and have not seen this issue. Please create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/?p=open.
After checking, it will be easier for our technical supporter to follow and help you.
Thanks,
Hi
I’m using Home Page 2 which is really great for me at desktop version. But in mobile version it’s showing “Revolution Slider Error” and also not showing header and footer.
Can you help me about this please?
Thank in advance
Hello,
Thank you so much for your message.
Firstly, please make sure that you are using the latest version of MaxShop in your site.
If there is any question, you can create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/?p=open.
After checking, it will be easier for our technical supporter to follow and help you.
Also, I notice that your support license expired since 08/11/2016 then please renew it to not interrupt the support.
Thanks,
Hi, yes. I’m using the latest version. And I know my support license has expired. That’s why I’ve written it here. You can support me or not, as your wish. But I think you should fix this for next sales. Thank you
Hello,
If you install the latest version, please go to Appearance > Theme Options > Mobile Layout then scroll down and choose the option to Include Jquery: http://prntscr.com/ocx7il then it will be okay.
Thanks,
Hello, when will be available your theme for Woocommerce 3..6.x? Thanks!
Hello,
Currently, the latest version of MaxShop supports WooCommerce 3.6.x. You can download and update it into your site.
You can check the change logs part to see more information: http://prntscr.com/o8w9m4
Thanks,
Thank you!
But it is not clear… In the change logs, the latest version is “VERSION – 3.3.6: Released on Apr-24-2019” but the last update was on 27 June 19. So, your theme is works on latest WOO? Can I update my WOO?
Hello,
Currently, the latest version of MaxShop supports WooCommerce 3.6.x. You can download and update it into your site.
The Update information in the right side includes the one in the theme description. You can check the change logs part to see more information: http://prntscr.com/o8w9m4
Thanks,
Does this theme integrate well with the Alidropship Woo plugin?
Hello,
Thank you so much for your comment and so sorry my late reply.
Our theme support Alidropship plugin and many of our customers use it in their site. Please tell us in case you need any support.
Thanks,
Docs & FAQs .
Contact Us .
Facebook .
Twitter
Please, help me with the social sharing plugin that works very well with this theme. My products are not displaying on facebook or twitter. Thanks.
Hello,
Thank you so much for your message.
If there is any difficulty, please create a ticket and send us your site’s info and issue at the Ticket System: https://support.wpthemego.com/.
After checking, it will be easier for our technical supporter to follow and help you.
Also, your support license for this theme expired then please renew it to not interrupt the support from our team.
Thanks,
Docs & FAQs .
Contact Us .
Facebook .
Twitter
As soon as I insert a Product into the Shopping Cart, nothing happens. I have to reload the Site and then I see that the Product is in the Shopping Cart.
Hello,
Thank you so much for your message.
For this one, please make sure that: 1/ You are using the latest version of MaxShop in your site – including the latest version of the plugins in the theme package. and 2/ You deactivated the plugin One Click Demo Import in your site.
If the issue remain, please create a ticket and send us your site’s info and issue in the WordPress Platform area at the Official Support System: http://support.ytcvn.com/
After checking, it will be easier for our technical supporter to check and help you.
Thanks,
Hello,
At the first, Happy new year (2019) and I congratulations to your team for selling +1,000 of Maxshop, of course with delay!
The second, do your team have the plan for adding dark and night layouts?
Thanks
Hello,
Thank you so much for your interest in our MaxShop theme.
I’m so sorry that currently, our theme has not supported this option.
However, you can install the child theme then do some settings and customization for the page background and text then it will become dark.
I will note this feature then our team will check and consider to update in our theme in the future.
Thanks,
Please answer me on ticket
Hello,
Thank you very much for contacting us.
I have just asked our supporter reply you in the ticket. Please following it.
Besides, I notice you that your support time is expired. So, please renew it go get VIP support from our team.
Best regards
Hi, I try to make a menu like in demo, also I bought a separate plugin for mega menu (WP Mega Menu Pro – Responsive Mega Menu Plugin for WordPress) but in your theme – all menus are double now. Can you provide more info and shorcodes for megamenu ? Can you add an option to disable your menu styling if we choose another plugin for mega menu ? Thanks !
Hello,
Thank you so much for your message.
For the megamenu, you can create menu in your site like our demo without installing any other plugin.
If you want to use other plugin, please create a ticket and send us your site’s info and issue in the WordPress Platform area at the Official Support System: http://support.ytcvn.com/
After that, it will be easier for our technical supporter to check and help you.
Thanks,
