147 comments found.
how do you change the link when you click the view availability button on the appoiintment widget?
Hi.,
Edit your home page and add Button link like this – https://prnt.sc/s8jzrs
OR
Add Appointment module like this – https://prnt.sc/s8k1f2
Regards., DesignThemes Support.
Hi, how to activate this topic. Where should I enter my license code?
Hi.,
Please make sure that you are using token key and not the product license code to register your purchase, you can learn all about the product registration http://support.wedesignthemes.com/forum/health-beauty/psychiatrist-wordpress-theme/
kindly refer the below links for updating the plugins
http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/Download updated plugins:
http://docs.wedesignthemes.com/dt_articles/updated-theme-premium-plugins/I asked for help way before the support expired, but nothing has happened. No way I will renew until things have been sorted
Hi.,
After JUL 3, 2019 we have not received any support request from you. Please send us your issues to support@wedesignthemes.com so that we can check and let you know asap.
sent you an email. let us get things sorted so that all is good again 
Thanks so far
Hi.,
Replied to your mail ID. Please check it.
Regards., DesignThemes Support.
ok i dont now how to make Arabic the default language and when i make it Arabic all content floats to the right please help me fix this problem i want the blocks to align in the center of the page like the English language
please check https://www.ar.aboregela.com/
Hi!.,
Please help us have a better understanding on it by getting back with any screenshot like references along with your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
Dear sir , i sent you WordPress password and user name please fix the error as soon as possible
sir you did not do any thing why?
Hi.,
Our theme doesn’t have RTL support. We will add this feature in our next update.
Regards., DesignThemes Support.
you said it supports Arabic before i buy the theme
Hi.,
Sorry for the inconvenience, Kindly, mail us your FTP credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will fix this RTL issues.
Regards., DesignThemes Support.
hi there do this temlat saport arabic
Hi folk-kh.,
Thank you for your interest in our theme.
Yes, this theme supports RTL.
If you have any more queries, feel free to contact us.
Regards., Design Themes Support
hi i will buy this template now but befor i buy is this template RTL
hello i am waiting for your replay is this template support RTL Arabic please tell me
Hi mfarid.,
Thank you for your interest in our theme.
Yes, this theme supports RTL.
If you have any more queries, feel free to contact us.
Regards., Design Themes Support
Hi there Support,
When I’m installing the default demo on my client’s website it stops here forever Any ideas why this happens? https://imgur.com/a/WwJLUJZThank you
Hi.,
Thank you for contacting us.
Before installing the theme or demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support team to check the limits then import the demo content once again.
http://support.wedesignthemes.com/knowledge-base/server-requirements/If you found any difficulties to import demo content, Kindly mail us your site credentials immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and import the dummy data for you.
Refer:http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username, and Admin password)
FTP access login details ( FTP Host Name, FTP Username, FTP Password)
Regards., DesignThemes Support.
Thank you,
It’s ok now!
Hi.,
Thank you.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hello, Some pre sale questions
- Is this theme compatible with WordPress 5.3?
- Any plans for Black Friday on this theme?
Thank you for your time on this subject
Hi, Thanks for your reply
Does the incompatibility you mention prevent the installation of the theme? I would like to take advantage of the promotion, but I don’t know if it will be possible to install the current version of the theme.
When is this incompatibility noted?
Thank you
Hi.,
Yes, We are working on the theme update with our theme compatible with WordPress version 5.3.
If you wish you can purchase the theme and install the current version, after update the theme compatible with WordPress version 5.3 then you can easily update the theme with an updated version.
Regards., DesignThemes Support.
Hello.. Sorry.. just to confirm..
This theme, as it is now, works on WordPress 5.3, right?
Thanks
Hi.,
Yes, there is no issue with WordPress version 5.3.
We are working on the theme update with our theme compatible with WordPress version 5.3. We will update the theme asap.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Any plans for Black Friday discount on this theme?
Hi,
Yes I confirm that I want to buy this theme with the Black Friday discount
Thank you very much
Hi.,
Thank you.
Here is the link to purchase our theme.
Psychology | Therapist, Counseling Theme
https://themeforest.net/item/psychiatrist-medical-wordpress-theme/20068368Note: After purchasing the theme kindly inform us, then we will change the theme price $45 into $59 as the actual theme price.
Regards., DesignThemes Support.
It’s done
Thank you very much
Hi.,
Thank you.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Thank’s a lot
By the way. This theme works well with PHP 7.3?
Thanks
Hi.,
Thank you.
Yes, Our theme compatible with PHP 7.3.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
very goog looking theme! one matter: at mobile sticky menu dont work. how can i enable it at top?
Hi.,
Go to Dashboard > Appearance > Customize > Site Header > Header Style > Sticky Navigation > Yes > save the change and check the mobile sticky menu.
If you found any difficulties, Kindly, mail us your site credentials immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and have a clear look from our end.
Refer:http://prntscr.com/mkev23
WordPress admin login (Domain Name, Admin username, and Admin password)
FTP access login details ( FTP Host Name, FTP Username, FTP Password)
Regards., DesignThemes Support.
How would I update WP Bakery in my site? I keep getting notices that I need to update it, but it won’t update since I don’t have the license. Will I have to buy a license even though the plugin came with your theme?
Hi, I downloaded your theme on Wednesday, October 2, 2019. In order to download the theme to my word press site, I had to install the envato plugin and get the token, and then I was able to get the theme to download. Everything went fine with getting the theme uploaded and was working fine until I tried to login Thursday afternoon, and the theme had corrupted my word press site and made the page come up as an error. I also had another person on my team try to get on and they were having the same issue. The person in charge of the project contacted our webhost to see if something happened on the back end that could possibly be their issue, and we have decided to just start a new site page. Do you have any suggestions on how to install the theme without it corrupting my word press site this next time around?
Hi.,
Thank you for purchasing our theme and contacting us.
Kindly, mail us your site credentials immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check to install the theme and import the dummy data as per our demo site with dummy images.
Refer:http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username, and Admin password)
FTP access login details ( FTP Host Name, FTP Username, FTP Password)
Regards., DesignThemes Support.
Hi there, I just started using your theme and it’s very smooth to work on! I would like to expand the library of the icons (https://prnt.sc/o6uc5u), I’ve looked on fontawesome and couldn’t find the one you included in the theme. Any chance I can find more? Thanks
Hi..,
These all image icons. If you want more icons.
Use below link
https://www.shutterstock.com/image-vector/schizophrenia-psychology-icons-set-included-psycho-395945440 https://www.shutterstock.com/search/psychiatrist+outline+iconsHi
There are updates for WPBakery Page Builder, Ultimate Addons for WPBakery Page Builder and Layer Slider. Since those plugins are into the theme: when will there be an update for the theme?
wp page builder is broken with error ‘vc.frame_window.vc_iframe is undefined’ – impossibile to use. How to solve? thanks!
Hi..,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi
Is it possible, to add the slider also to songle blog post?
Thank you and regards
Hi.,
Yes, its possible.
Go to Dashboard > Blogs > Edit blog Page > Get into the “Slider Option” Under the page content editor section, here you need to enable the “Show Slider” option to “YES” , select the “Choose Slider” as “Layer/Revolution” Slider, then select the relevant slider file for the pages.
Regards., DesignThemes Support.
I cannot find the option to choose a slider for blog post. On page ther is the option, but not on Blog post
You have acces to my site, i made a support inquiry…
Hi..,
Yes, Blog post doesn’t have that option. By using slider shortcode you can display slider in anywhere. Refer this – http://prntscr.com/owj2g9 copy slider shortcode and paste it in blog post.
Regards., DesignThemes Support.
Hello,
I am having 2 small problems:
1) I need to capitalize all of “Faq” in my quick links menu that is built into the widget footer. How do I go about doing that? Everything I have tried has capitalized all of the text in the footer, except what I want.
2) The bottom footer decided to randomly disappear. It is where the copyright and a mini menu live and I need to bring it back.
Here is the link to the site built on my test environment: http://dcdigitalstrategy.com/HHCW
Any help you can give would be greatly appreciated.
Thanks,
Daniel
Hi.,
1 ) Do you want to display like this – http://prntscr.com/ocy8oh Get into Admin Panel > Appearance > Customize > Additioanl CSS > Paste the below code
`.page-id-13 .vc_toggle_title .vc_custom_heading { text-transform: uppercase; }`
2 ) Please be more specific about your query with some screenshot , so that we will help you better .
Regards., DesignThemes Support.
Hello,
The CSS that you gave me worked to make the toggles on the FAQ page all capital letters, but it did not do anything for the Quick Links in the widget footer.
As for the second question, how do I go about sending you screen shots? The screen shot will just show “Site Copyright” not appearing even though I have made it active.
Thanks,
Daniel
Hi.,
1 ) Do you want to display the quick links like this – http://prntscr.com/odf2ph , then paste the below code ,
.footer-widgets #menu-quick-links li a {
text-transform: uppercase;
}
2 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Note : The following website to get the image URL: a) https://www.dropbox.com/ b) http://snag.gy/ c) http://tinygrab.com/ And get the URL and share it through the form!
Regards., DesignThemes Support.
Hello,
I am trying to resize the icons that I use in “icon box”. How do I go about doing that? Also, you have a variety of icons that were used in the sample site that I looked at (http://preview.themeforest.net/item/psychiatrist-medical-wordpress-theme/full_screen_preview/20068368). Are those available to be used after the theme is purchased?
thanks,
Daniel
Hi,
1 ) Kindly send your site URL and screenshot about your issue, so that we will check issue and fix it ASAP.
2 ) Our site link – https://psychiatrist.dttheme.com/ , so get into this link and share the page ( what are the icons you needed )
Regards., DesignThemes Support.
Hello,
1) The URL is http://www.dcdigitalstrategy.com/HHCW/. Where can I upload a screenshot to show you? If you go to the page that I sent, scroll down to section right above the footer, you will see where the icons are used that are really small.
2) I would like access to all of the icons that you use.
Thank you in advance for your help.
Daniel
Hi,
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
.icon-wrapper span{ font-size: 50px;}
You can find all available icons here – https://fontawesome.com/cheatsheet . Else if you want to use our icons – http://prntscr.com/o6uc5u then here we have attached the icons – https://www.dropbox.com/s/v0k1htyn3kycxp1/custom_icons.zip?dl=0
Rating!!
We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached url : http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
Thank you very much for your help. That worked perfectly.
I am now trying to add the social icons to the 4th widget section and the font awesome embed is not actually bringing them up. Any ideas?
Thanks,
Daniel
Hi.,
Make sure you have been using “Regular Icons” – http://prntscr.com/o7b095 . If you still have an issue , Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
I cannot get into your support system.Need wp-logon and pass
Hi.,
Kindly send us your purchase code and mail ID so that we will help you better .
Regards., DesignThemes Support.
Is it possible to create a leadpage, so without header and footer?
Hi.,
Thank you for the interest in our theme and contacting us.
Sorry, we do not have the option to create one page without header and footer.
Regards., DesignThemes Support.
Hello, a client of mine bought the theme recently, but as he did not give me the access of the themeforest I will send my doubts around here.
In the topic, in testimonials, when it is to add a larger text in a testimonial item, the height is fixed, leaving a huge space, is it possible to leave an automatic height?
Hi.,
We are ready to help you .
But without purchase code we can’t move forward . So kindly send us the purchase . If you need your Purchase Code you may download it from your Theme Forest account > Downloads > choose the necessary product>Download>License certificate & purchase code.
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
