344 comments found.
After last update, Revolution Slider totaly not work.
Yes, it’s an issue with Slider Revelation we contact them and they fixed it the update is coming today. Thank You!
Ok, i still waiting. Until now update not publish.
We are uploading it right now. Thank You!
I’m install update and.. it’s not working 
why?
My site is: https://pudrovane.pl and top sliders stop work after updating.
Clear your cache and make sure you have update your Slider into 6.0.7 If you need additional support please visit our Support Channel and submit a ticket.
I can’t submit a ticket because i dont want to renew support ;/
I have 6.0.7 Revolution slider and 5.0.2 Okab theme. Cache cleaned. Same error : (index):504 Uncaught ReferenceError: jQuery is not defined and next : jQuery(function() { tpj = jQuery; tpj.noConflict(); if(tpj(”#rev_slider_1_1”).revolution == undefined){ revslider_showDoubleJqueryError(”#rev_slider_1_1”); }else{ revapi1 = tpj(”#rev_slider_1_1”).show().revolution({...
You can contact us from our page https://pixeldima.com/contact/ to report any bug and we will help you. Thank You!
Ok, i’m send it.
Hi, we logged support tickets (#1446 and #1450) 2 days ago and would appreciate some feedback.
Hello, sorry for the late, we have closed all ticket it should be answered, Thank You!
Hello,
I am trying to change button color when applied UP animation
i can’t find where i can change this color
you can find the button sample on home page
http://cia.powersresources.com/ “Register Now” Button in the bottom of pageKindly advice
Hello, Please kindly open a ticket at the Support Desk and provide more info so our support staff can help you fix it:
Click Here To Create a ticket
Regards.
Hello! I’ve submitted ticket #1410 on 17.07.2019 about 2 problems. For now this problems havn’t been solved. Thanks in advance.
Hello, our team will respond to it right now, sorry for the late. Thank You!
hi i want to make tow layout styles left sidebar and rigth sidebar togather in homepage i can in this temblate
Hello, You can achieve that using the page builder, add the layout you like after that you can add any sidebar on any part like that: https://d.pr/i/3E9lCT
Thank You!
thank u but if i want layout styles left sidebar and rigth sidebar togather in all page in site not appear to gather like if i open the archive it’s open only the one sidebar rigth sidebar or left sidebar not all plz can u help me to make two sidebar
Hell, currently on this version the only solution is using the page builder, we will add this on the feature list, so it will be available soon. Thank You!
are you using wpbakery or Visual Composer?
Hello, our theme used WPbakery with customizable elements. Thank You!
Hi. I was just notified by my client that their site using this theme is looking funky all of sudden (showing CSS code in narrow column instead of normal site content). Site URL and screenshot attached via link. I hadn’t made any updates to the site recently since about a month ago. So I logged into WP and updated a few plugins, then the OKAB theme and then a couple required theme plugins and the site is still having issues.
Do I need to restore my latest backup and update any of those items in a different order? Or does it have something to do with the fact that I can’t update the WPBakery Page Builder plugin in Worpdress because it’s part of the theme? Please let me know ASAP as I can’t have my client’s site down. Thanks!
https://send.firefox.com/download/183cd70ed65c32e0/#DG6VNcH5aSRSRxFiFBLnng https://www.leegroupsearch.com/Hello, first it you don’t need to update WPBakery Page Builder if we don’t provide it on the theme package, I can’t know where is the issue exactly so please create a ticket or just contact us from our contact page and make sure to include the website URL and the login information.
Thank You!
Thanks. Just paid for support and created an official ticket.
Hello! Just checking on a few things prior to download. Wanted to be sure the site is fully customizable without having to code. So certain features like: menu, footer, buttons, etc. can all be edited in Visual Composer or Bakery or with relative ease in the theme itself Thank you! Amy
Thank You!
Thank you so much for the timely response. One more query. We are looking at the Green theme specifically for our organization. We wanted to see if on the Projects area this can have text over the image when it is clicked or moused over?
Hi, on the Our Projects Gallery we are using Image gallery you can use portfolio like that, see here for Portfolio image hover examples https://okab.pixeldima.com/item-hovers/ Thank You!
where is the scss files in the new version?????
Hello, on our latest version we have cleaned up to make the version smaller, we have removed the SCSS map before and the gulp and yarn, on the last four years no one asks us about the SCSS files, however, we can provide you the SCSS folder if that what you ask please just create a ticket or contact us directly from our contact page and we will send you the SCSS files. Thank You!
Hi, I tried to upload Business Finance (RTL) DEMO to my 5.2.1 Wordpress, and it takes too long… can you help me?
Hi, thank you for contacting us.
Please register and open a ticket via our website: https://docs.pixeldima.com/support/
Our support team will check this for you.
Thank you!
Hello! I’ve submitted ticket DIMA-760 on 14.05.2019 about 2 problems with logo and menu. For now this problems havn’t been solved. Thanks in advance.
Hello, one of our team just respond into it. Thank You!
Hello! Thanks for fixing problem 1. But I still have no solution for problem 2. Thanks in advance.
Author has solved all problems.
I like the Green demo! Does it support woocommerce? Does it have it’s own shop layout?
Hello, thank you for your interest on our theme.
Yes, all demos support WooCommerce and it has the same layout but with the demo design color and typography.
Thank You!
Hi, I extended support yesterday but I’m still getting this message when I try to open a support ticket: “Hi triffski: Unfortunately, it looks like your support license for Okab theme has recently expired.”
Sorry, about that could you please try after you clear your browser cache or try deferent browser, however your can allowed contact us from our contact page with your username.
Thank You!
I’m in now, thanks very much!
There is a big issue with text being hyphenated or words being split between lines across the site. You have given me code to fix this, but it doesn’t fix the issue on iOS or Mac Safari. I have been waiting for you to reply to me since Thursday 9th May, it is now Tuesday 14th May. There is also an outstanding issue with page titles not behaving uniformly and text within the titles only half showing on iOS. I flagged this issue to you several days ago as well. Please can you provide the fix for this issue ASAP.
Hi Luci, thank you for contacting us.
Our support team is checking the issue for you.
Thank you!
Hi, is it possible to display a post category page with post featured images? I just get text posts and it looks pretty ugly against a really nice theme. Posts page itself works fine, it’s just when I click on a category I see no images.
I’m also wondering if something is broken in the theme, so it would be good to know if this is normal behaviour, thanks.
Thank you for contacting us
We have fixed this issue and it will be available in the next update.
Incredible, thanks! I spent half of yesterday trying to figure this out 
Hey, I see this isn’t in 4.7.5, can you confirm it’ll be in the next version please? We’ll be extending support today to do this through the proper channels. Thanks!
Hello, sorry for the late,
Yes, we have fixed the issue as you can see here https://okab.pixeldima.com/blog/category/creative/ Please if you have updated your theme and your Okab plugin with the same result just create a ticket with your website our team will help you with that.
Thank You!
So today I ran an update and the slider revolution is asking to be updated then asking for activation. Didn’t I buy this with the theme?
Hi, thank you for contacting us
We will provide the latest version of the plugin with the theme updates and you don’t need to buy the plugin separately, please learn more here: https://docs.pixeldima.com/noor/how-to-update-the-premium-plugins/
Thank you!
Hi, the Social menu seems to have disappeared from the Customizer so I can’t enter any social media links at all, also I have no options in the OKAB Social Icons widget – I think it used to pick these up automatically. Any ideas? Thanks.
Hi, I reinstalled the theme and it requested to update Dima Shortcodes from 2.4 to 2.5, posts now working. Weird, because everything was up to date before!
Hi, thank you for contacting us.
It seems an issue in theme installation, does the social media issue fixed now?
Thank you!
I somehow had two Okab’s listed, 3.x and 4.1.7, had to remove both over FTP and reinstall, that’s all working fine now. Thanks!
Glad to hear that. If you have any question don’t hesitate to contact us.
Thank you!
Hi I have a problem with latin-extenden fonts. How can I add them? (By the way write this for my customer “huseyinakturk” who bought your theme)
I solved
Hi, thank you for purchasing our theme.
For further question, please register and open a ticket via our website
Our support team will assist you.
Thank you!
Hello, After upgrade to v4.7.0 my home page is a blank page. In options i chose latest posts as a home page. Also in mobile version doesn’t work menu in header. And i am waitig for answer for my issue – DIMA-713. Thanks in advance.
Hi, thank you for reporting the issue
We are working on it and the update will be available soon.
Author solved all problems. Thanks.
You are welcome, if you have any question don’t hesitate to contact us.
Hello, After upgrade to v4.6.3 my home page is totally a blank page, after that, I had to disable bbpress (release 2.5.14) then everything was normal again. Appear like your new update is not compatible with bbpress (release 2.5.14), any suggestions?. Regards.
Hello, we will test it right now and let you know , thank you for your feedback.
Hello, did you fix this issue?
Yes, thank you for reporting the issue. We have fixed it and we will release an update soon.
Hello, after the last update the issue continue, the error message “The site is experiencing technical difficulties”, Any solution?.
Could you please create a ticket from here https://pixeldima.com/account/new-ticket/ if your support has expired just contact us from our contact page using this username and we will help you with that.
Thank You!
