633 comments found.
Hi, i have bought your theme, which i found to be a great solution for a walking tour agency. I have, though, a situation that i need assistance with the booking. I want to have 15 slots on a daily trip and offer the option to the user to be able to buy from 1 up to 15 slots with one process. I used the option to chose one slot on the initial booking and then by increasing the cart qty to get the required number of slots. The problem i have here is that the booking does not update the number of slots bought, according to the cart qty, but only sees it as one slot booked. Can this be solved?
Hi, thank you for your patience as generally we respond much sooner than this. With regard to quantity in the booking system, we have this article that includes info on the options: https://themovation.helpscoutdocs.com/article/211-booked-options-for-multiple-bookings-quantity
Let me know if you have any questions.
Hi! I’m starting a new web project, for a tourism administration council. They need to create different type of destinations and different type of tours. Destinations: cities, products, producers, nature, active tourism, restaurants, etc… Tours: History, Gastronomy, Culture, Sports, etc.
Each destination / tour must be searched by different category/tags: city, target (family, youth, elder), number of days (1,2,weekend…), season, kind of activity (nature, culture,etc.). Client will create new categories depending of the web visitors.
So…my question is: how can I set this destination/tour categories? Is it possible to show destination/tours in different sections, depending of its category/tag?
is your theme fully translation ready?
I need an event calendar to create destination / tours depending of date. What plugin do your recommend me?
How It works AMP version?
And one important question…. my client is a public tourism council, and they don’t sell tourism packages directly. Is it possible to disable all prices in the web?
Thanks!
Hi,
1. You can create any number of pages which could be setup as destinations, etc.
You can also create any number of tours using the Tour custom post type. However at this time the theme doesn’t include robust search functionality for that content.
The standard WordPress search feature is included though so if that works then great.
2. In terms of categorizing them, you can have any number of instances of the Tour Grid which includes filters like this examples: https://demo.themovation.com/embark/walking-tours/tours/ (3 column grid part way down)
3. Yes our themes are all fully translation ready.
4. If you want to have tours based on a calendar, the included system called Booked does that.
If you want a feature more like an events calendar, we recommend this plugin: https://wordpress.org/plugins/the-events-calendar/
5. For AMP, at this time we do not have specific functions built in but we recommend adding the Google AMP plugin: https://wordpress.org/plugins/amp/
6. Yes all pricing can be disabled.
Hello,
We inform you we have a problem when demo installing. All plugins report “Ajax Error” and same for pages, post, etc. We find that the last theme downloaded from Themeforest, has a programming value outside the limits allowed to the server, and that ends up causing this error. Here whats the error says: Warning: set_time_limit() has been disabledfor security reasons in /usr/home/enso.barcelona/web/tripnatura/wp-content/themes/embark/plugins/envato_setup/envato_setup.php on line 37 Please, can you help me solve this problem?
Hello! Can you please contact us via our Author profile here: https://themeforest.net/user/themovation Then we can get more information, like your server requirements. I also see your email as well. Thank you.
My cart page does not display the product variation? Only the name of the product, but not the variation. The checkout page does however display both product and the variation. Any idea how I can fix this?
Hi, sure we can have a look at that for you. Please open a ticket and include a link to your site so we can see: https://themovation.ticksy.com
Hi, I have sent support tickets to https://themovation.ticksy.com. I am having real problems trying to re-install Embark with Booked plugin. It was a breeze first time, now Booked fails to install and gives Error messge: Error: Current PHP version does not meet minimum requirements for Booked. My hosting server PHP is 7.2.7. Please advise.
Hi, yes I just posted a response in your ticket. Our dedicated support ticket system is the best way for us to provide support.
Hi, thanks. I have just posted reply to Support.
Hello, I am interested in purchasing your theme but I was wondering if you guys provide us with a user Dashboard where the user can see his bookings, reviews, etc., and another Dashboard where the the tour creator can review his bookings, tours, reviews, payouts, etc. ? Thank you!
Hello! Thanks for contacting us. Yes, the user can see their upcoming events, and with the add on front-end agents, they can see calendars and schedules that they have been assigned to. We bundle it all into our theme. 
Hi, i have a question relative to the tomap template. On the home page there are 5 categories : san francisco, california, nevada, new jersey, new york. Is it possible for example to rename san francisco ” sun tour ” and link it directly to a tour ? at the moment if you click on ” san francisco ” you go to a page with all the activities in san francisco. What i would like is to be redirected to one tour, instead of a list of many tours. Is it possible ? Thanks
Hi, I’m sorry I don’t think I quite know what you are referring to. Can you send a link or screenshot to the area you have mentioned?
Hi, I am using the embark theme and have recently tried to make my website multilingual. I am using Polylang and Loco Translate but it seems that it is not working well with booked plugin and WooCommerce as my bookings do not appear in booked calendar. Please advise.
Hi, the bookings should certainly be showing on the calendar. It’s not immediately clear exactly what the issue is. Please open a ticket and provide a link and a WP admin login so we can have a look: https://themovation.ticksy.com
Hi, unfortunately, my support has ended last month so I am unable to open a ticket. What should I do?
You can also send us a message from our author profile: https://themeforest.net/user/themovation#contact
Thank you! I have sent you a message!
Hello . Great theme. How can I change the demo?
Hello! Thanks for posting. You can rerun the import, or use WordPress reset to reset your install (clears all content) and start with a new import. Happy to assist.
Hi, do you plan any update? There have been nothing from January. Thank you!
Hi, the last update was actually Feb 28: https://cl.ly/585792704acd – the changelog was just not updated to reflect that. I will ensure the changelog is updated shortly.
We will have more updates coming soon as well
Is it possible to add a search function to the menu? If yes, how so?
Thank you, Martin
Hi, at this time we do not have a search function built into the header, but it’s something that will likely be available in a future update. For now there are a few options:
1. You could add a search link that would lead to a page with the search bar added.
2. It’s possible to modify the template and add in a search bar, which would then just need some styling. So it would take a bit of customization.
3. Or you could use a plugin that replaces the menu system and includes a search feature, like this one: https://codecanyon.net/item/groovy-menu-wordpress-mega-menu-plugin/23049456
I would prefer the second option. Would you be able to offer customization work? I tried to send you a message about it, not sure if you have received it?
Hi, yes I just followed up in your message.
Hi, are bookings synced with customers Google Calendar so they can check on their Google Calendar. Please advise. Thanks.
Hello! Yes, you can have Google Cal import from your site Each calendar will have its own ical link
Hi, I do not quite understand. Is the link on the email sent to customer or on the booking summary? How does the customer know that he/she can save the booking details in their Google Calendar? Please advise. Thanks.
Sorry about that I misunderstood your question. I think you want the customer to add their event to their own Google calendar. Sorry, I don’t thin that there is an option for that. But you can sync with a Google Calendar for all bookings.
Please see: https://boxystudio.ticksy.com/article/3816/
Hi, I like the design of the theme and booking form. If there is no option for users to add their booking to their own Google Calendar, can I use different booking plugin instead of Booked. There are many plugins that offer this feature. Please advise. Thanks.
Hello! Yes, you can use any booking system that you like. We have designed in in a way to work with other plugins
Hi, one of the features of Booked states, “Add to Google Calendar” buttons for your customers”. I will check their Live Demo and confirm . Thanks.
Hello! Yes, you are correct. It’s connected to a service called addevent. Seems like they changed their pricing but there is still a free plan.
https://www.addevent.com/plans-and-pricingHi, thanks for info. I have purchased theme . But AddEvent is not an option for me. Way too expensive – $99 a month! The free plan is a limited usage license and only provides a specified number of times a feature can be used per month. There are Wordpress plugins that include Add to Calendar with no monthly subscriptions.
Thanks for the follow up. Good question. I’ll reach out to the plugin author to see what he recommends.
I noticed a few replies on his comments section:
“Unfortunately they changed their business model and if you need to use this feature for more than 50 event downloads, then you will need to subscribe to the service. I’m working on alternatives for this!”
More here:
https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968/comments?utf8=%E2%9C%93&term=AddEvent&from_buyers_and_authors_only=0I’ll reach out to him via ticket..
Hi, It seems like they are locked in with AddEvent and not saying otherwise.
promovisiontv 2 days ago
Hi, can customers add their booking to Google , iCal, Outlook calendars? Please advise. Thanks.
BoxyStudio Author 2 days ago
Yes, there’s an “Add to Calendar” button in their profile.
okay, I’ve created a ticket, I will let you know as soon as I hear back from them. He might have some recommendations.
OK thanks.
Hi, I have trying to replicate the demo front page with full screen background image like: https://demo.themovation.com/embark/walking-tours/ but can only fill the centre section of the page. I want to cover the entire screen, How is this achieved? Please advise. Thanks.
Hi, that is done by setting the background image on the first section of the page. Here is a quick video: https://cl.ly/1a0H441K0D1z
If you have any other questions, please open a ticket on our support system as it is the best way for us to provide support: https://themovation.ticksy.com
Hi, thanks. I followed the video. It’s easy when you know how.
Great, no problem!
That’s the response I got as well:
“I don’t at the moment. This is something I want to replace with the next version for sure.” – From Boxy Studio.
Hi, thanks for keeping me informed.
Happy to help. Please let me know if you try something that works as well.
We do not wish our competitors to know what theme we’re using. Is it possible to rename the theme without breaking it and is it allowed?
Thanks, Martin
Hi, there is nothing in the license that prevents you from changing the name of the theme, and we have no issue with that.
Technically speaking, there shouldn’t be a problem with changing the folder name. However we do not recommend that you change the theme name in the main stylesheet, since we have a bundled plugin that enables certain features and functions depending on the theme and if the theme name is changed, that will affect those features. At this time we haven’t designed the theme to be white labelled.
Thank you for your reply. If I change the folder name, “Tours” in the Wordpress admin menu disappear. If I change the theme name in the child theme it also breaks?
I tested it prior to my previous response so there shouldn’t be an issue. I take it you have re-activated the theme after changing the folder name? If using a child theme, you would also need to update the style.css file to point to the correct parent theme.
If you would like assistance, please open a ticket: https://themovation.ticksy.com
Anyone know where to add to the 3 standard payment types shown in the theme footer under the PAyment Types header? I cannot find where to edit and add more payment types.
Hi, I just posted a response in your ticket: https://themovation.ticksy.com/ticket/1986218/
The short answer is that it’s under Appearance > Customize > Theme Options > Footer.
Hey there. I am finding my scroll is very jittery when I use parallax. Is there a fix for that? I thought that perhaps it was an issue with too many things going on so I removed everything else (darken on hover, etc).
Hi, please open a ticket so we can have a look into this for you: https://themovation.ticksy.com
Please include a link to your site and information on which browser and OS you are using.
Hi there, does this theme supports RTL?
Hi there,
The theme, the page builder, and the booking system are all fully localized and translatable. When it comes to RTL, the page builder does support RTL, but the booking system and some parts of the theme do not specifically support RTL at this time. So it may take a bit of manual work.
Hello. I was almost finished my site a few weeks ago, and came back today to make some more changes, but Elementor will not load. I have tried everything. Version revisions, plugins removal, I can save posts in regular wp, but anything that uses elementor will not edit or publish. The editor loading screen comes up, and the icon spins, a progress bar loads 1/3 of the way and then disappears and the page just stops loading. Help please? http://hellbentfishing.com/willowcreektours/ I can see a few .js error messages in the elementor > system info > logs
Hello! Thanks for reaching out to us. Can you please create a ticket for us here https://themovation.ticksy.com/ and provide us with access? Please make a private ticket and we will investigate right away.
Happy to assist.
I made a public ticket yesterday. Still waiting for a response. I just made a private ticket:
PRIVATE TICKET #1978944
.
.
I see it, thank you! I’ll reply via the ticket. Cheers.
Hello! When I install the template appear this message: Warning: set_time_limit() has been disabled for security reasons in /usr/home/divercitytravel.com/web/wp-content/themes/embark/plugins/envato_setup/envato_setup.php on line 37
Can you help me with this problem? The domain is http://divercitytravel.com/
Hello! Thank you. That might appear during install but you can ignore it. Please let us know if it’s persistent after install or it prevents you from running the install.
Hello! Yes, the problem persists. I have tried to reinstall the template several times, and I have even increased the set_time_limit () of the server to 600. Even if I ignore the warning but the installation of the demo gives me several failures of ‘ajax’ any idea that may be happening? Thanks!
Excuse me, solved. It is a limitation of the server: When the machine detects that it tries to establish a specific ‘set_time_limit()’ , it was automatically blocked. Thanks for the help and apologize for the inconvenience.
Hello! That’s great news Thank you for the follow up.
Is possible add other social media for example Airbnb en Widget Social Icons
Hi, that widget includes all of the FontAwesome 4.7 icons: https://fontawesome.com/v4.7.0/icons/#brand
So any of those can be used, but if you want ones that aren’t included such as Airbnb, then you could look at using a plugin that adds a different social icons widget.
This is one that has lots including Airbnb: https://wordpress.org/plugins/social-icons-widget-by-wpzoom/ – it also has a number of display options so you should be able to make it look as you’d like.
Hi, can I show (or at least highlight/color code) only the days we offer tours? So customers can see immediately which dates offer free slots?
It should be highlighted if the day is fully booked up. Is that what you are looking for?
Thanks for the quick reply. No, what I mean is, if the days we actually offer tours on can be highlighted. Like, we offer a tour this Wednesday and Friday, next week on Thursday only, well at irregular days. Can the customer see at a glance at which days there will actually be a tour without having to click on each day?
Thank you for the follow up. So the days that have no timeslots should be greyed out and not clickable. Is that like your setup?
