1458 comments found.
Hi
I have minor problem with Add To Cart Button Alignment on Iphone 5 and Iphone 6. Please check this link: https://prnt.sc/nlf1wa
It only happens on Phone. I tried simulator on Chrome but it’s ok,. Thanks
Hi,
I checked your site on phone and see error js, could you please try update theme to latest version http://support.janstudio.net/forums/topic/updating-the-theme/. If issue still there, please create new topic on our support forum with details of your issue, your site url and login credentials. Our team will check and help you fix.
Kind regards
Hi JanStudio,
I want to translate this phrase into Vietnamese (http://prntscr.com/nle7v2)
What should I do?
Hi,
Please go to WooCommerce > Ajax Search Form > Search input placeholder and change your text.
Kind regards
Hi JanStudio,
The search frame loses its outline and is obscured by black (http://prntscr.com/nkw6g3)
How to fix it
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.widget .search-form label, .widget .woocommerce-product-search .search-field { width: calc(100% – 122px); }
Kind regards
Hi JanStudio,
I have tried your code but the results have not changed (http://prntscr.com/nl427q) (http://prntscr.com/nl42wb)
Hi,
Please try with new code
.widget .woocommerce-product-search input[type=”submit”], .widget .search-form .search-submit { padding: 0 20px; }
Kind regards
Hi JanStudio,
In the blog slide show, the text and the black background obscure the featured image (http://prntscr.com/nklc0q)
I want to move the black background and the downline title below the featured image.
Please help me
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-blog-slider .post-thumbnail > div { position: relative; }
Kind regards
Thank you very much (http://prntscr.com/nkndf7)
Hi JanStudio,
Please help me reduce the distance between the slideshow and the article (http://prntscr.com/nkodqd)
Thank
Hi,
Please add below code to Claue >Theme Option > General Layout > Custom CSS
.jas-blog > div.mt__60 {margin-top: 0;}
.jas-blog .posts.mt__60 {margin-top: 0;}
Kind regards
Hi JanStudio,
- I want the slide page to show random posts
- The blog page displays new posts on the top
==> Purpose: avoid duplication of both slides and news sites that show new posts (http://prntscr.com/nkunsw)
Hi,
Please copy file latest.php in claue > views > post to claue-child > views > post and change code on line 8 to
$query = new WP_Query( array( 'posts_per_page' => 10, 'orderby' => 'rand', 'ignore_sticky_posts' => true ) );
?
Regards
Hi,
How do I remove this part of the blog, except ‘Related articles’. https://gyazo.com/5c5d1a2a206949d57669adfda312aa96 Also, in the header it says there is 2 comments on this post, but there are no comments at all. How can I remove this? https://gyazo.com/fcf6d4bc14da5048a7e55be4c383b5b2Last, on the ‘Blog’ page, where it shows all the blogs, how do I get it to show the ‘Continue more’ button instead of showing the entire post on this page?
Thank you!
Casper
Hi Casper,
Please follow this topic https://themeisle.com/blog/disable-comments-in-wordpress/ and add below code to Claue > Theme Option > General Layout > Custom CSS
.comments-area, .comment-number, . {display: none;}
Kind regards
The comments are now removed, thanks! However, how can I remove the social-media icons?
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-single-blog .social-share { display: none; }
Regards
Hi JanStudio,
In the configuration section I have set up specific images for each article.
But when running the slide, this article has an avatar and the other one does not have an avatar (http://prntscr.com/nk41tm)
Please help me
Hi,
Please upload featured image for the post don’t have avatar.
Kind regards
Hi JanStudio,
I want to optimize SEO for my site:
- As a short path from https://wp.lequangton.com/danh-muc/dai-cat-store/quan-ao-nam/ to https://wp.lequangton.com/quan-ao-nam/ (http://prntscr.com/njqoly)
- Does it affect website structure?
Can you help me!
Hi,
Yes. But Please read this article first https://docs.woocommerce.com/document/removing-product-product-category-or-shop-from-the-urls/
You can change this by:
1. You can change the permalinks in Settings > permalink > optional > Product category base= ./ (type ./ in Product category base).2. Be sure that you don’t have any page, post or attachment with the same name (slug) as the category page or they will collide and the code won’t work.3. Install and activate the plugin below: (For more info please see https://timersys.com/remove-product-category-slug-woocommerce/)Thank you, after seeing the advice from you, I gave up the idea of shortening the URL
How can i change the size of the sticky header logo. i have logo width set to 400 but when sticky header shows my logo is extremely small
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our team will check and help you solve problem.
Kind regards
Hi JanStudio,
I have a problem when integrating “zendesk chat” into my website. The steps I take are as follows:
1. Copy my “zendesk chat” code (http://prntscr.com/nix28d)
2. Paste into Claue> General layout> Custom JS Code (http://prntscr.com/nix4a9)
Results Zen Desk chat is not displayed on my website (http://prntscr.com/nix50q)
Please help me fix it
Hi,
Please remove script tag outside, just use inside code or use plugin https://wordpress.org/plugins/insert-headers-and-footers/ to add your full code.
Kind regards
Thank you very much, Zen Desk chat has appeared (http://prntscr.com/niz4uk)
when i import demo ., will all my exisiting products go ?
Hi,
Yes, if you import sample data all your product will be remove. It have other way is import .xml file https://drive.google.com/file/d/1Q5DGNbMj_sI6n35Nrd_vByW_fT07LCll/view?usp=drivesdk via Tools > Import that prevent your products.
Kind regards
Hi JanStudio,
On the checkout page the 1,2,3,4,5 texts are pushed to the new line (http://prntscr.com/nik15e).
How to make them on a line.
Thanks.
Hi,
Please add below code to Claue > Theme Option > General Layout > Cusstom CSS
.shop_table th { white-space: nowrap; }
Kind regards
Thank you so much! it verry nice! (http://prntscr.com/nirbf5)
How can i change size of the logo? it looks very small, i would like to increase the width.
Hi Raed82,
Thank you for choose our theme.
You can change size of logo in Claue > Theme Option > Header > Logo Max Width (make sure you upload retina logo with dimension as double size with regular logo).
Kind regards
I have max width to 550 but still it is showing small. could you please check our website https://www.panacheous.com/beta
Hi,
Please download file at https://www.dropbox.com/s/vha2byfme9tna4r/layout-2.php?dl=0 and put in claue-child > views > header
You need create 2 new folders ( views in claue-child and header in views)
Kind regards
Hi JanStudio,
I would like to add shipping fee for the order
For example:
If the total amount> 500 $, free shipping Otherwise, choose in the following 3 regions:
- Hanoi city has a $ 10 fee
- Danang cityhas a $ 5 fee
- Ho Chi Minh city has a $ 2 fee
Help me handle the above problem? (http://prntscr.com/ni1s5f)
Thanks.
Hi,
Please use a plugin for this https://wordpress.org/plugins/woocommerce-advanced-free-shipping/
Kind regards
Hi, for SEO reasons I want a small text under my products on my shop page. How can I do this? If I make a text box on the /shop page the text shows up above the products. How can I get this to show under the products on the bottom of the page?
Thanks! Casper
Hi Casper,
Please follow our topic http://support.janstudio.net/forums/topic/how-to-move-category-description-under-products/
Kind regards
I did exactly what you said but still, when I make a text block and put my text in there it shows like this.
https://gyazo.com/68e845b89a32571d96835d180fa1adc7How can I get this text under the products just above the footer widgets?
Hi,
Please add more custom css code in claue-child > style.css
.term-description { display: block; width: 100%; max-width: 1170px; margin: 30px auto; }
and remove the text you add in Pages > Shop. Keep Shop page is blank page.
Kind regards
Thanks it worked. However, I cannot setup my Yoast SEO now on my Shop page since there’s not text on there. Does Google recognize the text I put in my functions.php?
Hi,
For shop page you can put the text in Theme Option > WooCommerce > General Settings > Description.
Kind regards
Hi,
How do I add Google Analytics tracking code to the website?
I saw that before you have answered this to another question:
“Hi,
We add Google Analytics code by remove script tag <script> </script> This have to leave out script because the editor.
Best regards”
But I don’t understand what it means. Can you do a step-by-step guide so I know what to do?
Thanks!
Hi,
Thank you for choose our theme.
Please remove script at start and end of code just put the code inside.
Kind regards
Hi JanStudio,
All text paragraphs only have left alignment, right alignment, center alignment (http://prntscr.com/ngqdme).
There is no alignment on both sides (Justify).
Help me fix it
Thanks
Hi,
It is function of editor of WordPress, it doesn’t support justify. Please use this plugin to have justify https://wordpress.org/plugins/re-add-underline-justify/
Kind regards
Hi JanStudio,
I want the name of the article to be located below the avatar (http://prntscr.com/ngh34f).
Please help me!
Thanks
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.inside-thumb { left: inherit; right: inherit; bottom: inherit; position: relative; }
Kind regards
Hi JanStudio.
A little deviated (http://prntscr.com/ngmugq) (Should move down a little and move to the left a bit great)
Thanks
Hi,
Please add more code to Claue > Theme Option > General Layout > Custom CSS
.widget .search-form label, .widget .woocommerce-product-search .search-field { width: calc(100% – 122px); } .jas-masonry .inside-thumb { left: 0; right: 0; bottom: 0; }
Kind regards
Thank JanStudio, It is perfect!
my site https://timeman.com.tw/shop/ the catalog list 2-3-4-6 it can’t work,what’s problem?
Please try update theme and plugin to latest version http://support.janstudio.net/forums/topic/updating-the-theme/ if issue still there please create new topic on our support forum, we will check and help you solve problem.
Kind regards
Hi JanStudio,
I want to move line 1 and line 2 to position A (http://prntscr.com/nfzmg0), what should I do?
Thanks
Hi,
1. It only can move product SKU below product title you can download this file and extract and put in claue-child > woocommerce https://www.dropbox.com/s/nh5r2vmoumz012m/Archive.zip?dl=0
2. For product stock availability it can’t move.
Kind regards
Hi JanStudio,
I have copied the 2 files to the correct directory / public_html / wp-content / themes / claue-child / woocommerce,
but the SKU results are still in the same position.
Hi,
The SKU position can’t move separate, if you want you have to move all (SKU, Categories, Tags).
Kind regards
Hi, I’m sorry, please move file into folder woocommerce > single-product
Hi, JanStudio,
I have tried and the result is a simple product that displays 2 sku locations (http://prntscr.com/no57b3) and the variant product is not displayed (http://prntscr.com/no55rs)
Hi,
please check file meta.php and the code should be like this http://prntscr.com/no7bsm
the code to generate SKU should move to short-description.php file
Kind regards
Hi JanStudio,
I have followed your instructions. Very good results.
Now what do I want to edit the “code” to “product code”? (http://prntscr.com/noodwz)
Hi,
Please go to Loco > plugins > WooCommerce > and find SKU and change it to “Mã sản phẩm”
Kind regards
Hi,
Can i show the circle color label(like product filter) in shop page under the product?
example, product “A” have red、blue、black three color,and in shop page under the product “A” will show red、blue、black three color label
Hi,
Please go to Dashboard > WPAddon > Variation Swatch > Show On List > On.
Kind regards
i set it,but my site not show like your demo http://janstudio.net/claue/demo/shop/ product Cyan Boheme color list
Could your please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our team will check and help you solve problem.
Kind regards
