1952 comments found.
Is there a way to set the time to display the “hot” ribbon?
Sorry I meant “new”
Hi,
Yes, you can set it in Appearance > Customize > Shop > General.
http://docs.uix.store/sober/#/theme-options/shop?id=generalKind regards
Hi, Is there a plugin that is compatible with your theme to add facebook login?
Hello,
This theme can work with most social login plugin. You should select a top popular plugin for this feature and install on your site.
Kind regards
Hello! is it compatible with WPML?
Hello,
Yes, this theme is fully compatible with WPML plugin.
Kind regards
HI There, Is this theme main default builder is visual composer? thank you
Hi,
Yes, it is built by WPBakery Page Builder (the new name of Visual Composer) as the main page builder.
Hi, Thanks and glad to hear this.
¡Hola! ¿Es posible incluir una “nota de pedido” en la página del producto para que el comprador la complete? ¿Cómo? Me gustaría que estuviera junto con la breve descripción del producto. ¡¡¡Gracias!!!
Hello! Is it possible to include an “order note” on the product page for the buyer to complete? How? I would like it to be together with the brief description of the product. Thank you!!!
Hello,
By default, WooCommerce doesn’t support “Order note” on product pages. It is availabel on the checkout page only.
Kind regards
Thanks for the quick reply!! And is there any possibility of including an open field on the product page for it to be completed by the buyer? One of the products I have for sale includes the laser engraving of a name chosen by the buyer. That’s why I need a field to complete.
Hello,
We found this plugin may help you.
https://wordpress.org/plugins/woo-custom-product-addons/It allows you to add custom fields to your products.
Besides, you can check this article, it shows the details guide to add custom fields to products by the above plugin.
https://pluginrepublic.com/add-custom-fields-woocommerce-product/Kind regards
hi! it’s possible translate the words: ANSWER and QUESTION on FAQ item?
Hello,
Yes, of course you can translate everything. These texts are in Sober Addons plugin. Please translate this plugin to find them.
In order to translate your website, you need to translate some plugins besides the theme. Please check this documentation for more information.
http://docs.uix.store/sober/#/translate/translate-siteIf you need more help, please open a ticket on the support site. Our supporter will help you.
http://uix.ticksy.com/Kind regards
Hi, I create a new translation but doesn’t work, I save the po archive with “es_ES” name… what is the problem?
Hi,
Your file name is incorrect. It should be “sober-es_ES”.
Please open a ticket on the support site. Our supporter will help you check your translation and correct the file name for you.
Kind regards
Hello!
The data filter does not seem to be working, what happens? How can I problems? http://www.heartandsoulstore.com.br/shop/
Hello,
We checked the filter on your shop page and it seemed to work properly.
http://www.heartandsoulstore.com.br/shop/?product_cat=t-shirts&filter_cor=rosePlease open a ticket on the support site. Our supporter will help you check this issue.
Kind regards
Where can I find mobile css? I need to change font size for woocommerce-short description in mobile version. Thank you
Hello,
All CSS of the theme is in file “style.css”. You should use a child theme if you want to customize the theme to ensure you will not lose your customizations while updating the theme.
Kind regards
Hello, how do I make mega menu the full width of the screen with the sub menu’s centered?
Hello,
Unfortunately, this theme doesn’t support full-width mega menu.
Kind regards
Dear Sober team. We are looking for a new Woocommerce theme and your theme looks amazing. I have a few questions. 1. Is there an active support for basic custom code? (e.g. disable hoover, disable social share e.t.c.). 2. We prefer a two column page checkout? Does your theme support it with some small custom CSS? 3. Does your theme support an integration with sidecart premium? 4. Can you easily switch between products displayed per row and per column? Thank you.
Hello,
Regarding your questions:
1. Yes, we can help you customize the theme with simple requests. With complex requests, you will need to hire a developer to help you.
2. Unfortunately, this theme doesn’t support 2 columns checkout page at this moment.
3. We didn’t this theme with the Sidecart Premium, therefore we can’t make sure it is compatible or not.
4. Yes, you can easily select products per row and per column in the theme options panel.
Kind regards
Hi There, Your theme looks nice, can i check with you is this theme by default using visual composer? thanks
Hello,
Yes, this theme use WPBakery Page Builder plugin by default. All theme’s elements are built base on this plugin.
Kind regards
Hello,
The product page image is running out of quality, in low resolution. What should I do to fix this and leave it with 100% quality?
http://www.heartandsoulstore.com.br/product/essential-campaign-rose-c-logo-hs/Hello,
Perhaps you didn’t config the image size correctly. Please follow this documentation to config the product image size again.
http://docs.uix.store/sober/#/installation/config-pluginsKind regards
Hi, Im considering whether I should get KONTE or Sober, Can you guys show me the main differences of the two?
Hello,
Thank you for your attention to our themes. The main difference between these themes is the design. You can see on the theme demo sites, Sober and Konte have difference homepages, product pages, shop pages. You should select the theme which has the design/layout you need.
Kind regards
Hi!
How can I show 2 product columns instead of 4?
Hello,
Unfortunately, this the support minimum 4 product columns. You need to use custom code to change it. Please open a new ticket on the support site. Our supporter will help you.
Kind regards
Hello, any chance to have smaller or different logo on mobile? I mean for example in some future updates?
Hello,
At this moment, you can use custom CSS to make the logo smaller on mobile. Please open a ticket on the support site, our supporter will help you.
https://uix.ticksy.com/Kind regards
Hello, I have problem with WP GDPR Compliance. If I active this plugin for checkout. I see message GDPR with field but i dont have option select this. If i install other plugin i have the same problem.
Hello,
Thank you for your feedback. Please open a ticket on the support site and provide your website address. Our supporters will help you check this issue.
https://uix.ticksy.com/Kind regards
Can I change the shop to German?
Hello,
Yes, you can. You can change the website’s language in Settings > General.
If you need more help, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Kind regards
Hello this is the first time I bought a theme. May I use the theme more often? I’m in the startup phase and change more often the hosting providers PS: love this theme
Hello,
With a regular license, you can use it on one complete website. If you want to use it on another site, please purchase another license. Please check this document for more information:
http://docs.uix.store/sober/#/getting-started/sober-licenseKind regards
Hello, will be possible to have on shop catalog page just 3 or 2 columns?... What if I want to set up just 1 for mobile? We have just 3 products now… We would like to show up these 3 products on full page and in the center of page… And it seems not to be possible right now… 3 Products are placed on the left side and there is still one place in the row (fourth place) empty!? Thank you
Hi,
You need to use child theme to customize it. By default, Sober can displays minimum 4 columns on desktop and 2 columns on mobile. Please open a ticket on the support site, our supporter will provide the custom code edit it.
Kind regards
Hi. We have problem with Price filter. If I change max price show only 2 product. http://new.italiapleasure.com
Hi,
Thank you for your feedback. Please open a ticket on the support site and describe more about the problem of the price filter.
https://uix.ticksy.com/Kind regards
