6670 comments found.
I’ve come across a continuous error in log, ‘PHP Warning: Illegal string offset ‘title_font_container’’. Are there any plans to fix this in an upcoming release?
Hello,
Thanks for the comment.
Which file is mentioned in the warning? Please provide us with the full text of the error.
Regards
Thanks for your response @rose_tyler
/xstore/framework/shortcodes/menu-list.php on line 170
Hello,
This will be fixed in the next update of the theme.
Regards
Thank you Rose and the 8theme team. 8theme has the best supported themes in market.
Hello,
Thank you very much for choosing our theme and for your kind words!
Regards
I want to hide the description tab of the single page of the product. Please tell me how. I put this tag. .description_tab h2 { display: none; } But no change.:(
Hello,
You can remove “Description” tab using code from this article https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php of child theme).
Regards
Thank you.;)
Hello,
You’re welcome!
Regards
Load more products on mobile phone is not working:)
Hello,
Please submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide URL and temporary wp-admin access. Make sure that you followed our documentation – https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
Regards
I want to eliminate the gaps in the Pages footer. Could you tell me how.Where is it set?https://prntscr.com/nn48hb Thank you.Best Regards,
Hello,
Thanks for using our theme.
Please contact us via form on this page https://themeforest.net/user/8theme and provide URL of your site. We will be able to give a solid response after checking the site.
Regards
Why aren’t there any XML files for the Sushi demo? I imported the demo for Sushi and it doesn’t important any products for the Sushi Menu page and I would like to know where I can find those files if there are any.
Hello,
“XStore import files” you can download from this page – https://www.8theme.com/downloads/
We provide import of products examples with placeholders, so you need to upload own products and images. Please read WC documentation – https://docs.woocommerce.com/document/managing-products/
Please see screenshot from the demo – http://prntscr.com/nni6ev “Soups” is category of products (Dashboard > Product > Categories – https://docs.woocommerce.com/document/managing-product-taxonomies/).
Regards
I have checkout error “Address required” with ALL fields optional. Did a huge research but couldnt solve. Help asap, please.
Hello,
Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
How does it work with the default WC theme – Storefront? The functionality of checkout comes from WooCommerce plugin.
If the problem remains independent of the theme, contact the support of WC.
Regards
Facebook login not working:
1.I followed this guideline:
https://xstore.helpscoutdocs.com/article/87-facebook-login2. I created an APP on facebook developer account
3. I made my app public
4. In the ””Valid OAuth Redirect URLs, i tried all these - https://domain.com/my-account//facebook/int_callback/ ////////////////////////////////////////////
- https://domian.com/my-account/facebook/int_callback/ ////////////////////////////////////////////
-https://domian.com/my-account/join_facebook.php?cmd=fb_login ////////////////////////////////////////////
-https://domian.com/my-account/auth/facebook/callback/ ////////////////////////////////////////////
-https://domian.com/my-account/auth/facebook/callback/
////////////////////////////////////////////
-https://domian.com/my-account/_oauth/facebook?close
////////////////////////////////////////////
Results URL blocked: This redirect failed because the redirect URI is not white-listed in the app’s client OAuth settings. Make sure that the client and web OAuth logins are on and add all your app domains as valid OAuth redirect URIs.
Will the developer answer us? thx
I’ve got this facebook issue solved several Hours;)
Hello,
Sorry for the delay due to the weekends.
I am glad that you sorted out.
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ if you have any other questions.
Regards
Would I be able to change the footer and theme texts colors if I buy this theme?
Hello,
Thanks for your interest in our theme.
Yes, you will be able to configure content, styling and typography depend on your needs. Please see screenshots of settings – http://prntscr.com/nmpml3 http://prntscr.com/nmpmpz Footer can be created using static blocks, this means that WPBakery Page Builder plugin can be used there. Please watch our videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3 http://prntscr.com/nmpnqk
Regards
hello, I would like to know if the template called Hipster could be configured so that the navigation menu is always visible and fixed is that when the page goes down in all sections you can always see it visible, thanks.
Hello,
Thanks for your interest in our theme.
I’ve activated Fixed menu https://prnt.sc/nmpd19 on the Hipster demo. Please check now – https://gyazo.com/0ac9e442ac65af100a61f06f7a00d0ef
Feel free to ask if you have any other questions.
Regards
Hi, I’d like to check this doubt I have before the purchase. I’d like to create a ecommerce. XStore template is compatible with WPML plugin?
Or compatible with Polylang plugin?
Hello,
Thanks for your interest in our theme.
The XStore theme is compatible with WPML and Polylang. Read more in our documentation – https://xstore.helpscoutdocs.com/article/31-translation-with-wpml
Regards
Hello! We changed our domain name and downloaded theme on new domain, but the theme looks broken! Maybe need to fix something on your end?
Former domain vipbedroom.ru
Hello,
We don’t see our theme on site you provided. Submit topic on support forum and Dashboard access to both sites: old and the new one.
Regards
Here is our new site laskafamily . ru
We uploaded the home plumbing demo but the theme seems broken
Hello,
Please read this topic https://www.8theme.com/topic/all-demos-except-plumbing-demo-work-xstore/ If you need any further assistance, contact us via support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ or via form on this page – https://themeforest.net/user/8theme
Regards
Hi – just wondering how I change the favicon via the theme? Thank you.
Hello,
Please read our documentation – https://xstore.helpscoutdocs.com/article/64-how-to-add-custom-favicon
Regards
i need help, i want to create some users and distribute(assign) orders to them. how can we do this?
Hello,
Please read the documentation of WooCommerce – https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/managing-orders/ If you face any problems, submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ , describe the issue in details, and our team will gladly assist you.
Regards
I want to hide blog page comments. Could you tell me how to set up? Thank you.:)
Hello,
Please read this topic – https://www.8theme.com/topic/removal-of-and-bottom-comment-section-of-post-page/
Regards
Dear author, I would like to know if it is possible to update to WordPress 5.2
I wait attentive, Regards, Toni
Hello,
We did not find any critical errors. You can update WordPress to the latest version.
If you find any errors, submit a topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
I need update my Slider Revolution and Massive Addons for WPBakery Page Builder. How do I update this and other plugins?
Hello,
Please follow our documentation – https://xstore.helpscoutdocs.com/article/37-plugins-update
Regards
