220 comments found.
responsive and great customer Support! my issue was resolved within minutes. Well done on this theme, it served my client’s needs! Thank you for all!
Hello, you can rate star for us here: http://prntscr.com/p16esz
Thank you so much!
Plugins I uploaded manual but demo is not import,
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
in upgrade theme,when i am going to install plugins, download failed: forbidden error is come.(plugins: ctcore,ctinstall and revolution slider).
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi can you plz help me to change image in about-us page(on top)
Hello, you can find here: Theme Option -> Page Title
Thanks
the demo content installation doesn’t work and the plugins will not download.
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Hello guys, I don’t understand how to set the map. Could you please help me out?
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Hello, I opened a ticket 2 days ago for a thing but I didn’t get any reply. Now I opened another one. Please do not let me down with the customer service because it’s essential. I paid it for 1 year also…
Hello guys, I purchased the theme that I consider really nice and well projected. Where can I find a guide step by step in order to use it properly?
Thank you very much. Regards,
Antonio
Hi there, in the package I have attached the document. You can build the site easily. Thanks
Thank you but there are many things that are not clear to me such as: How can I change what is written at the Home bottom page about Newsletter? I would like to translate “Subscribe Your Email for Newsletter & Promotion” in Italian but I really don’t understand how. I tried both ways, using WPBackery Page Builder and also managing the plugin Newsletter but I still don’t know how to figure it out. Could you please help me with that? Thank you. Regards,
Antonio
You can find here: http://prntscr.com/o26s8g
Thanks
We just bought the theme and plugin booked is not in plugins folder and wont install automatically from site. Any help?
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Regards.
Hello,
We receive 404 error on Services page. Could you check?
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Hello, It is possible to change copyright footer ?
I just found
Yes, please feel free to contact us with any questions you might have, we’re always happy to help. By the way, can you help me with this. You can give us 5 stars on the ThemeForest. I’m so happy about that. Thanks!
Hi,
I need to install the demo on a new wordpress site, can I get assistance?Thank you!
Sure, could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Regards.
Hello. I have a question about edit portfolio page. When i’m trying edit it on visual editor i have code ( vc_rowvc_row_inner[/vc_column_inner][vc_column_inner width=”1/2” ct_column_inner_class=”rm-padding-lg” css=”.vc_custom_1545964623807{padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px .......... ).
In Chrome console i have message like that “Deprecated TinyMCE API call: <target>.onNodeChange.add(..)”
Hello, thank you for buying our theme. You can find here: http://prntscr.com/nrgcmq
It Works! Thank You.
Hello, thank you for buying our theme. You can find here: Widget Manager -> Footer Top 1
Thanks
Hi, Im having difficulties changing the icons on the theme as well as the content for the button on the homepage slider. Can I get some help or assistance? Thank you
Hi there,
Could you please update your question here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
hello, i have a problem with your lawsight theme when i tray to import the demo and plugins dose not work with the theme …. please let me know how to fix these problems , or i want to get my money back !! please hurry up. thanks
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, how can I get the demo version (to install on wordpress)?
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and install demo data for you.
Thanks for your submission!
Regards.
Hi, few questions before purchasing, is it possible to change the color scheme and use a single image instead of revolution slider
Yes, it is possible. Color options are available in the theme option and use the single image instead of the Revolution Slider.
Thanks
Hi, great Theme but with a little Problem: The Accordion (The Standard element of VC-Composer) doesn’t work! Basically The block, instead of open the right section, swipe down under the accordion on my click.
Can you please help. Thanks.
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi are the colors editable? can i adjust the main colors?
Yeah sure, options available in the theme option. Thanks
Hi Dear, how are you today, i need to support! you can help me!
Hi there,
Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
hi, i send a ticket, plz reply
I sent you a ticket from yesterday, do not reply to now !!
Let me check. Thanks
