197 comments found.
How i can translate “View more” in blog and “Press ESC key to close search” Loco translate dont work with this text
Hello,
1. Can you send me the screenshot where you want to translate? Because in the theme there are many areas containing this string.
2. I can customize for you. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Thanks
1. You can find here: https://case.d.pr/i/pL3l5Q
2. I can customize for you. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Hello, interested in your template but would like to know if your version of Appointment Booking plugin supports “Paid Bookings” as current version included with template or possibly as upgrade? Please let me know details as I need to make purchase as soon as possible. Thank you.
Hello,
This is available and you can use this feature in the Booked plugin.
Thanks
How change LINK in Slider, in button Contact us ?
i edited a vc_templates file on child theme and uploaded to vc_templates directory of child theme but its not working. how can I do ?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
changing files inside the vc_templates folder is always for the author link below. I’m an expert user so if you tell me what needs to be done, I’ll do it myself.
What file exactly are you customizing? can you send me screenshot?
inside the vc_templates i want to change ct_blog_carousel.php and ct_blog_grid.php and the editing files then placed on the child folder does not work even if placed in the same as the parent theme I tried using the include_once function in functions.php child theme file but there is an error “Cannot declare … class, because the name is already in use.”
I was also editing the inc/classes/class-breadcrumb.php file, putting it in the child makes the same mistake. In other sites using the include_once or require_once function worked. Not here.
I need to check the problem on your site, so please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
how to remove author link from post ?
yes i want to remove only author link not the name of author
Option is not available.
this theme worked with php 8 (8.1. or 8.2.) ?
Hello,
Theme is compatible with php version 8.x
Thanks
Hello,
This theme is compatible with translatepress?
Hello,
Sure, the theme is compatible with the TranslatePress.
Thanks
Hi Guys I have sent you a support ticket for an issue I am facing with the template. Can you help me please ? Thanks a lot
I have tried but the CT Core, CT Import, Booked, WP Bakery and Rev Slider can’t be installed. I have already sent two tickets on your platform : #3175811 and #3175793 Can you help me please ? It is really really really urgent. It is like the external sources are broke or something…
Hello,
I will check and reply you in the ticket.
Thanks
Hello, How do I get the Services category back here, I seem to have lost them and cant get them back After: https://paste.pics/JH35N before: https://paste.pics/JH39L
I am facing issue all the time ,It not stable when iam accessing admin panel ,I am getting It appears you don’t have permission to access this page. 403 Error. Forbidden.
Please i need urgent solution for this .
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello. How do you remove or change the icon on the far right of top menu bar (the 3 bars)
Hello,
Can you send me screenshot?
Thanks
this one https://paste.pics/IR951
Option is not available, you need to change it in header layout file.
Thanks
hello, How do I edit the footer?
WordPress Toolkit was not able to finish running an operation on this site in 60 seconds, so the operation was terminated. This could mean that your WordPress installation might be infected with malware. Check the wp-config.php file of the installation for potential malware code or run an anti-virus scan. If you cannot find any traces of malware, try running the operation again later.
This is the second time i have installed this theme and had the website completely halt. its either this theme has malware or one of the plugins has malware.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Raised the ticket the website is no longer active, it looks like CTCore or one of your external plugins is the problem.
I need to check your site before drawing any conclusions.
Is an activation code of WP Bakery builder in this item included?
Hello,
The plugin purchase code is not included in the theme. You can update the plugin with the latest version via theme update.
Thanks
video link in the documents is not working ( https://www.youtube.com/watch?v=xSxrdal6D0A ). Please update.
I want to do a one step install but that video isn’t working either in the instructions and installing everything manually is such a pain
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How do I reduce the space between the line under the menu and the menu?
What header layout are you using?
Thanks
You can custom css:
@media screen and (min-width: 992px) { .primary-menu > li > a { line-height: 60px; } }
Getting this error while activating wp bakery page builder.
Warning: require_once(/home/xcv98mz281qm/public_html/wp-content/plugins/js_composer/include/helpers/helpers_factory.php): failed to open stream: No such file or directory in /home/xcv98mz281qm/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 153 Please help..
here is the site link – https://rameshwaradvocate.com/
Hello,
I can’t connect your site. Please check: https://case.d.pr/rrFQzR
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi,
It seems there is a fu*ing security breach in your contact form : by default the contact form send a second mail to the email indicated in the “email field”.
As soon as this flaw is detected the robots use it to send emails very easily.
I did not see it a week since my site (in development) is used to send emails.
Hello,
I’m not sure what the cause is. We are using 3rd party plugin ( Contact Form 7 plugin )
So the theme doesn’t have any customizations in the form.
Thanks
Hi, ok maybe it’s a mistake. But I don’t remember having modified the form after demo import. Thanks for your theme this is very good quality.
Thank you!
Very good theme, a bit inconveninet to edit shortcode templates in template files, not in backend, the same with copyright footer-bar. But all the rest is great.
Thank you!
also a bit strange logic of Service Grid, icons assigns by itself not to specific services, if I choose display services random, then I can’t assign icons. You can tell it to the developer. Plus the hight of the boxes would be nice to make it equal.
Yes, I will find a solution to these problems and update it in an upcoming version. Thanks
