176 comments found.
Hi, presale question: can I manage some internal banner? eg: I need to put a jpg inmy sidebar and in my header with a link to a special sale product? Thanks in advance Best regards
Hello,
You can take a screenshot of the content you want to change, so I can help you.
Best Regards!
Arrowpress Team.
I’d like to put in header or in sidebar. I mean a jpg with a link, nothing more. thank you
Hello,
Add banner to sidebar: You can go to Appearance -> Widgets -> User widget Image -> Choose sidebar http://prntscr.com/nr784e
Best Regards!
Arrowpress Team.
Pre Sale Question Can we hide the cart, wishlist and price for products throughout the site, basically we are not looking forward to sell online just to showcase the products.
Hello,
You can easily hide the option in the backend http://prntscr.com/no84fr
go to Foodfarm -> Header -> Scroll down option show cart, search -> Choose Off
Best Regards!
Arrowpress Team.
Thanks for the answer, however what about hiding the same for product listing. Check – http://prntscr.com/no90dl
Thanks
I would like a “request a quote” option for the food farm product catalogue page. Is there a plugin for this or is it available in this template?
Hello,
In the theme we do not support plugins that request a quote. You can install and test.
Best Regards!
Arrowpress Team.
Hi, I am new to building a Wordpress site. I don’t have the option to change my logo on my FoodFarm theme. When I click on Customise site – Site Identity, there is no option for a logo upload.
Is this the platform/page where I ask these technical help questions or is there another way I can get assistance from the developer without bothering everyone else 
Hello,
You can go to Foodfarm -> General -> Uolaod logo for Header -> Save http://prntscr.com/mzs6c9
Best Regards!
Arrowpress Team.
Hi there It appears I don’t have the same functionalities, features and menu items you have in my back-end to develop my template. Many things are missing. How can I send you a screen shot to show you that I don’t have that settings icon to click on to get to what you got to?
please ignore, I am finding my way with plugins
Hello,
You can create a ticket on our forum. I will check for you. https://arrowhitech.ticksy.com/
Best Regards!
Arrowpress Team.
Hello there, there are errors in the theme. I did the installation steps correctly. however, the pictures are not visible. On all pages, ourcategories are available. I wanted to create tickets for support. wrote invalid purchase code. bought the licensed product. no support. no star!
Hello,
You can contact via email arrowpress@arrowhitech.com You can provide account admin and website link information. We will support you.
Best Regards!
Arrowpress Team.
How do you change the color of weblinks in blog posts? It’s the same color as the text and it doesn’t stand out for people to notice.
Hello,
You can install and active child theme(foodfarm-child). Then, add style css in file style.css in child theme
.blog .blog-info, .blog .blog-info a { color: #000; // Edit color }
Best Regards!
Arrowpress Team.
How come none of the stock image files transfer over when installing the demos using the arrowpress importer plugin?
Hello,
You can active arrowpress importer plugin. Then you can go to Appearance -> Import Demo.
Best Regards!
Arrowpress Team.
I know how to use the arrowpress importer plugin following the instructions in the documentation, however, when I did the import, none of the stock image files were imported to my site.
Hello,
You can create a ticket on our forum and send admin account information. I will check for you. https://arrowhitech.ticksy.com/
Best Regards!
Arrowpress Team.
Hi ArrowPress, I am interested in your template – however, I found a few that could be improved. Wanted to know if this is already fixed. - 403 error, while accessing http://hn.arrowpress.net/foodfarm/wp-content/themes/foodfarm/css/config/ - The text (sentence and button) in the top container in not readable in mobile
*top container > the Slider Revolution..
Hello,
Can you create a ticket in https://arrowhitech.ticksy.com/ and let me know what exact problem like some error message or let us know step to reproduce the problem. Additional, we need to know your website information like admin account.
Best regards,
ArrowPress Team.Hi I want to buy this theme. I want to know if you install and customize, then How much does it cost for multilnaguage?
I need especially multilanguage, but what you have on demo it is enough
Hello,
You can install and activate plugin WPML. After that, you can set up for multiple languages.
Best Regards!
Arrowpress Team.
Hi I want to know if you install and customize these theme, how much does it cost?
Hello,
With WPML plugin I only install and config plugin. You will have to create multiple language pages with WPML.
Best Regards!
Arrowpress Team.
[ult_animation_block animation=”fadeInUp” animation_duration=”0.7″ animation_delay=”0″ animation_iteration_count=”1″ opacity_start_effect=”100″]
PLease provide us the solution we are getting error for our website albaddan.com
Hello,
YOu can install and active Visual Composer and Ultimate add on plugin http://prntscr.com/lsp3vc – http://prntscr.com/lsp43yBest Regards!
Arrowpress Team.
Hi,
We already did what you asked us to do, that is to install and active Visual Composer and Ultimate add on plugin. But it was not enough to fix the problem. In an attempt to fix the issue we updated wordpress, theme and other plugins but it was of no use.In the end we even restored the website as we had no other option on how to fix the problem.We hope that you may help us in solving this matter. So we kindly request you to please solve this matter as soon as possible. Please check into our website to see the error. Thanking you.Hello,
Can you create a ticket in https://arrowhitech.ticksy.com/ and let me know what exact problem like some error message or let us know step to reproduce the problem. Additional, we need to know your website information like admin account.
Best regards, ArrowPress Team.
Our purchase code has been expired recently. Actually this is a small error na, Now i dont have that much money to renew this. Soon or later i will do it. If you give a mail id i can share my credential of that domain and also i can attach the screenshot of this issue. So i kindly request you to please solve this matter as soon as possible. Thanking you.
Is this theme compatible with siteOrigin?
Hello,
I will install the siteOrigin plugin and check then I will notify you.
Best Regards!
Arrowpress Team.
Does this theme support payumoney or ccavenue?
Hello,
Our theme does not use payumoney or ccavenue
Best Regards!
Arrowpress Team.
Hi team, I am not able to view demo, any help ?
Hello Amirmo.
You can view demo “http://hn.arrowpress.net/foodfarm/”
Best regards,
ArrowPress team.
Having some problem when i login via backend, den the website will not showing properly. Any idea what causing this ?
i did try to create a new wordpress installation , but the outcome still the same.
screenshot https://prnt.sc/ke3425 https://seis.my/zptest/ all the demo i imported is : Home Medium FarmHello,
Your import content is faulty. You can import it with the all in one plugin. Link tutorial: http://hn.arrowpress.net/foodfarm-gui/#toc20
Kindly refer to the screenshot
https://prnt.sc/ke2pbf Website link: http://zhenpenn.com/ This is the website that we been using for the past few month, and out of sudden it just no showing all the content without any reasonHi, I’m sorry but I have a problem with a slider. I have modified the images inside the revolution slider template but it is always an image that appears just before you load the other images. It is not inside the slider and if you look that is so code
How can I delete or replace this image? thank you !
Hello, You can submit your website information and account admin information at https://arrowhitech.ticksy.com. I need to check your website so that I can solve that problem for you. Thanks! Alex Vũ
Hi, I have a problem with the import data. It doesn’t work! I try with every method but unsuccessfully. look http://www.grecocarni.it/it/ this site. Can you help me? thanks
Hello,
Thanks for your purchased our theme. What happen each time you trying import sample data? Can you send me screenshot?
The better, please submit ticket here: http://arrowhitech.ticksy.com/, Our team will focus and help you resoved that.
Best regards,
ArrowPress team.
I submit a ticket! Thank you
Hello,
We have got your ticket and resolved that.
Thanks.
Hi, we have a problem with the mini cart widget : no text when the cart is empty. Add to cart is working OK, but after removing the product from the cart, it returns to empty state, while there should be a text saying “Your cart is empty” vice versa.
/foodfarm/inc/functions/layout.php Line 88
Something related to AJAX seems not working here.
Hello,
Thanks for your purchase.
Can you create a new ticket in our support site https://arrowhitech.ticksy.com so we can help?
Regards,
ArrowPress
This is a bug report and your ticket system is not allowing me to submit a ticket as the support is expired…
add to cart is working with AJAX, but remove item from cart is not, it’s refreshing the page and the mini cart widget content returns empty, this is the problem in detail.
check here please, same behaviour on your demo :
http://hn.arrowpress.net/foodfarm/home-6/?removed_item=1we need this urgently fixed. thanks.
please contact us via email when you fix this bug. best regards!
Hello,
I checked our demo site, I tried to remove the item in the cart and it still works fine. Do you remove the item by clicking remove button? http://prntscr.com/jmb14h
Thank you!
Yes, we’re using the same button to remove the item. Strange, it was behaving the same way on your demo when I wrote this comment, the mini cart widget content was empty, but now it’s working? Check here please :
http://nilyfarm.intecity.comCan you try to deactivate plugins to check if any plugin cause this problem?
Thank you!
Hi arrowpress, would like to ask if website comments can be disabled?
Thanks
Hello,
Thanks for your purchase.
Can you give more detail?
Regards,
ArrowPress
Hi,
i just installed ssl on ym site for european GDPR an now i see some external loaded content from http-Sources.
http://hn.arrowpress.net/foodfarm-landing/fonts/fontawesome-webfont.woff2?v=4.5.0 http://wp.arrowhitech.net/foodfarm/wp-content/themes/foodfarm/images/bg-footer-6.jpg -> which doesn’t load anymoreIst there a way to fix that or include it direct on server?
Kind regards Torsten
Hello,
Thanks for interesting our item.
Can you create a new ticket on our support site https://arrowhitech.ticksy.com so our team can help you directly? Make sure to provide your site link with an admin account too.
Regards,
ArrowPress
Sorry, thats not possible. I have entered my Purchase ID, but it is outdated. I hope you could help here, cause it seems to be a global and not a specific problem…
Hi,
For the bg-footer-6.jpg, you can change it in Theme Options > Footer > Footer Styling > select footer type 6 and change footer 6 background. http://prntscr.com/jc81ek
For the foodfarm-landing, I can’t find it in our demo site so it will be difficult to help.
Thank you,
ArrowPress
That was a very good hint. A global Search & Replace (http to https) didn’t affected the entrys in the theme-options. So i could fixed everything now.
Thanks for your support!
We set up this theme, and now the client wants to use different images on the breadcrumbs sections. is this possible? I tried to do the featured images and no luck. In theory, they would like about 4 or 5 different images behind the breadcrumbs depending on the page. http://c16952.sgvps.net/~lakelandglass/residential/getting-started/ Thanks, Mark
Hi,
Thanks for interesting our item.
You can change breadcrumb image in Theme Options > Skin > Breadcrumb.
Regards,
ArrowPress
we want to change it on individual pages. So each page is different.
Hi,
Foodfarm version 1.7 has updated to ThemeForest. The option for breadcrumb in each page is added.
You can update theme to the latest version to get this option.
Thank you,
ArrowPress
Hi,
the search function doesn’t work well. It only searches posts and not pages. Can you help me with that?
I could costumize the search.php via ftp, but don’t know how… also tried the “Relevanssi”-Plugin for better results, but still no results.
Thank you. Regards
Edit: Ok I found in “foodfarm options” the posibility to change the search type in header from blog to woocommerce. Unfortunately I don’t use both of them.. I just need to search from pages…
Is this possible?
Hi,
Thanks for your purchase.
Can you create a ticket in arrowhitech.ticksy.com? Make sure to provide following info: your site link, WP admin account, FTP info.
Kind regards,
ArrowPress
Hello,
thank you for responding.
My page is protected with an htaccess password too.. So do you have an private E-Mail or something for support? I do not trust the ticket system enough to write there the passwords..
Kind regards
