483 comments found.
Pre-sales inquiry:
1. Is it possible to have multiple attendees with single email registration? if no, is there an option for this. 2. Is there an option to edit submitted fields in the frontend by the registrant, just in case registrant wanted to add/delete attendee/s submitted? 3. Will admin can change status of registration (paid, cancelled, partial payment, etc) from the frontend? 4. Is it compatible with elementor?
Thank you.
Hi,
1: Yes it is however each ticket only display single customer name but the QR Code is different
2: You can delete Ticket
3: Yes it is.
4: We are using WPBakery for building page.
Of course you can install Elementor.
Thank you!
Hi your work is wonderful we are happy with that only problem is Countdown timer not showing english language need help we try in customising theme settings with countdown language but couldn’t find english language thanks
Hi, Please try change again in Appearance >> Customize >> Countdown settings. It is working in our demo: http://prntscr.com/of1ci9
Thank you!
Hi thanks for your reply I think en file was missing in countdown js files but any how I create my own and its work fine thanks for your prompt reply and creating a wonderful theme
hi I have a question is there any other way we can embedded google map instead of using API key coz for API key google charging us monthly please give us the solution for this your early response will be highly appreciated thanks
Thanks I solved google API map key problem no need to answer my query thanks again
Good Job!
Hi. We need your help to make the wp-aggregator/wp-facebook aggregator to work on our site. We will highly appreciate your response. Thanks.
Hi, I replied you other comment. Please check again. Thank you!
Hi. Is there a way we can use wp aggregator on these theme? Also, Can you recommend a wp plugin that we can use to import events from EVENTBRITE and FACEBOOK?
Hi, What is wp aggregator ? You can’t use other plugin to import event from other page to Event Manager Plugin. We will consider this feature in the future.
Thank you!
Can we choose as many spot limits as we want?
Yes you can. You can set number of tickets.
Thank you!
I Would like to use for my bar & restaurant. Can i change colors ?
Hi, Yes, you can change color.
Thank you!
Hi, I have two problems:
1. When I register a new user I receive an administration email warning about the new user register, however the user never receives the confirmation email, also the page tries to redirect me to http://expoticket.net/member-login?registered =usuario@gmail.com but I got this message “You got it Error 404 not Found”
2. I tried to configure the payment through Woocomerce but when I click in register event button in Tickets section I am redirected to “http://expoticket.net/?add-to-cart=3058” however the page that is shown is the home page, no the cart page.
Thanks
Hi, 1: please check again surely.
2: You have to choose Cart, Check out page in Woocommer.
Thank you!
Hi, thanks.
I was able to solve the second problem but the first one persists. Do I have to configure the sending of email and the redirect?
Thanks!
Hi, Please check surely your site allow to register member in Settings >> General >> Membership
Thank you!
Yes, member registration is enable, the problem persists. What can i do?
Thaks!
Hi, Please make a ticket here: https://ovatheme.ticksy.com . Include your wordpress admin account in ticket content. I will check help you.
Thank you!
I submitted a ticket. TICKET #2100979
Please help me with this problem.
Thanks!
Hi, I replied you in our support forum.
Thank you!
Good day and thank You for the wonderful update , please after the update installation my Menu Login/ register keys is now appearing double , please can you help me and check what is wrong with menu login/register . Thanks
Hi, Please make a ticket here: https://ovatheme.ticksy.com . Include your Wordpress admin account in ticket. Thanks!
Hipre sale question:
We want to purchase this theme and we would like to know the following.
1 – can this theme support www.fooevents.com – a woocommerce plugin.
2 – Can we allow users to set up event and sell ticket?
Hi,
1: We doesn’t test this plugin ago.
2: User can submit free ticket not paid ticket. We will consider this feature in the future.
Thank you!
Is this theme good for multi vendor front-end event submission?
Hi, You can register a user and make event in backend.
Thank you!
What I need is for promoters to register and list events by themselves from the front end. Is this possible?
Currently the theme doesn’t display events of per user individually. We will update this feature soon. Thank you!
Featured events sorry.
I like your Theme, good work. It is possible that you can put highlights on the form and charge for it. I want to buy it … Excuse my English Thank you
Hi, sorry What is highlights on the form in events ? Can you explain more detail ? You can customize Events Archive page in child theme
Thank you!
A user posting a featured event and charge for it. it’s possible
Hi, Yes however some featured is restrictive. We will update these problem soon. Thank you!
Hello dev,
I would like to ask a pre-purchase question …
Do you intend to adapt this theme to the largest and best ELEMENTOR page builder in the world?? I am super looking forward to a positive response !!
Hi, In the future, we will make this feature. Thank you!
Please i want to know what you updated is it the theme or the plugin ???
Please let me know what to update
Hi, Please download theme again then read changelog file. Thank you!
Hi. I need help on the Wp-Aggregator Facebook import. Can you help me fix it please? I keep on getting: “URL blocked: This redirect failed because…“ What should be the right settings to make it work properly? Hoping for your response. Thanks.
Hi, Please make a ticket here: https://ovatheme.ticksy.com/ . Include some screenshots about your problem. I will try to help you.
Thank you!
Hi,
Firstly, thank you for your great efforts for this theme and the support you provide even in the customization.
I have some recommendations and issues i will list below.
1. Venue Details page doesn’t inculde the new ” Get Direction Button ”. https://ovatheme.com/em4u/venue/225-liberty-street-new-york/2. You gave us the option to define the weekends and its a great feature, now in the venue details we want to define the working hours not as weekdays and Saturday and sunday .. we want it to be weekends and weekdays all over as the weekends is different from country to another.
3. Venue Archive Side bar ” All Cities ” & ” All States ” Doesn’t Hide if the setting is set to not to show them.
https://ovatheme.com/em4u/venue/?type=style24. I want to be able to change the slug from speakers to profile the slug is changed in the web address but not in the Home>Speaker>”Speaker Name” i want it to appear as Home>Profiles>”Spaker Name”. and be able to change the speakers page to profiles.
http://prnt.sc/o2jekz https://prnt.sc/o2j62r5. Option to hide a certain event to be listed in the events archive or anywhere at the website ( Private Event ) only to have a direct link to this event working but its event card doesn’t show in the events list.
6. A. The ” Extra Info ” Side bar in the event details we want an option to edit its name from extra info to anything depends on each event need as we use this in multiple forms. ( changing it using wpml doesn’t solve the issue as each page has a different title for this )
B. ALSO WE NEED ANOTHER ONE IN THE BOTTOM PLEASE NEXT TO THE ( SCHEDULE – SPEAKER – CONTACT ) also with editable title.
7. We need to change the bottom ” SPEAKER ” which is next to the SCHEDULE and CONTACT in the event details page as it may change from SPEAKER to ” Band Line Up ” or ” Singers ” or ” Doctors ” depends on the event type. ( changing it using wpml doesn’t solve the issue as each page has a different title for this )
8. a. The number of events to show in the upcoming events can i think the maximum is ” 6 ” can we have the option to be modified maybe 5 maybe 9 .. i know that there is an option to show the number of events per category but not for the all categories tab.
http://prnt.sc/o2jiwyB. Is there is an option to show/hide the happening now events in the upcoming events which is on the homepage here in the screenshot below
http://prnt.sc/o2jiwyThank you for your great efforts again, your theme is the core function of our company and for sure we will buy the support license regularly and we provide our feedback for the issues and the feature requests to make this theme much better for all. 
Hi,
1: We will update this feature some.
2: sorry I don’t have plan this.
3: You have to hide it in Search Events Widget
4: Yes you can change it in Events Manager >> Settings >> General Settings >> Speaker Post Type: Rewrite Slug at Frontend. Note you have to save permalink again after change slug.
http://demo.ovathemes.com/documentation/em4u/#h4_settings_h4
5: The theme doesn’t support this.
6: The theme doesn’t support this. You can use loco translate plugin to translate it.
7: Sorry the theme doesnt support this.
8: The All Categories display all events of categories in filter, so we can’t set number event for all.
8b: Sorry I don’t understand you mean. Can you explain more detail ?
Thank you!
Hi, Thank you for your quick response
2. its a necessary option please as it always changes from country to another. 4. The slug is changed in the url but the breadcrumb not & the main page /speakers even after changing the slug to /profiles the title still there as speakers. ( check both 2 screenshots )
http://prnt.sc/o2jekz https://prnt.sc/o2j62r 5. Making a private ( hidden event not listed ) i know that its not in the theme but its a request as a mandatory option for creating hidden events not listed in the event archive.6. Yes, i know that extra info can be changed using loco translate but it will be changed in all the event we need an option to change it per each event its an awesome feature to get a benefit from this sidebar per each event as it seems to be useless now also we need an extra info similar to this with changeable title too in the bottom next to comments/contact.
7. Changeable titles for the speakers and schedule is a great option to have in the upcoming updates as it will make the theme can be used for any event type as maybe the speakers are bands so in a certain event the title will be bands and the schedule will be lineup so the loco translate doesn’t solve the issue for making it specialized per event ( its an added value for the theme )
8. A. The theme have the option in the wpbakery element to show how many events per category, we want also to be able to define by “all” how many events to be shown in that wpbakery element maybe to show only 6 or 9 to set a maximum number of events to be shown with that and the bottom all events button to show the rest of events at the page link.com/events.
9. The events page which is the event archive show 10 events per page we need an option to select how many events to be shown per page or atleast make the basic to be 9 or 12 as 10 is not great for the layout as its making 1 event to be appear alone in the row.
https://prnt.sc/o41ov3Hi,
2: No it isn’t
4: You can use Loco Translate Plugin to translate this text in Ovatheme Events Manager plugin
5: Sorry we don’t have plan for this feature
6: The theme doesn’t support this
7: Sorry the theme doesnt support this.
8: if you are developer, You can make new element for your purpose.
9: We will update this problem soon.
Thank you!
Hi,
I found some difficulties in the theme.
1. How to edit the events page(All Event main page) and set background image in header ?
2. And i need same page as shop with no sidebar(Any short code to call in another pages ).
Give me some solutions. Thank you.
Hi Ummdigital,
1: Events page: it is archive event page, you can config style in Events Manager >> Settings >> Basic Settings >> List Event Settings: http://demo.ovathemes.com/documentation/em4u/assets/images/image_116.jpg .
- If you want to customize template, you can copy all files in folder Plugins/ova-events-manager/templates/ to themes/em4u-child/ovaem-templates/ and customize file. Note you have to make “ovaem-templates” folder in child theme.
Set background image in header: go to Appearance >> Customize >> Header Global to change image.
2: Go to Appearance >> Customize >> Woocommerce Setting and choose Layout: No Siderbar (http://demo.ovathemes.com/documentation/em4u/#h4_woocommerce_layout_h4)
Thank you!
Thanks for your reply
But i want header background image particularly on the Main Events page
And also i’m not able to edit the shop page (in the page there is no short code or elements)
In the shop page i want one slider section and some Tabs section(when i put some slider or other elements in the page, im not getting anything only the products will come up )
Hi, The archive event is global template so if you want to use image particularly, you have to customize code.
Shop page is default template in woocommerce. If you want to customize, you can edit code in themes/em4u/woocommerce/archive-product.php file
Thank you!
Thank you!
Sir, Can you tell me how to enable social share icons in events inner page.
Hi, Please go to Events Manager >> Settings >> Basic Settings >> “Event Detail Settings” section choose ” Show share social” : Yes
Thank you!
It’s already enabled not visible in the pages. And how to set separate social link for individual events.
Hi, It is for event detail not archive page. The theme doesn’t support show/hide social for individual event.
Thank you!
Please check this link : http://ummtech.com/demo/gigx/event/conference-about-bitcoin-2017/
This is event inner page.
Hi, Please check again, it is working in our demo.
Thank you!
Hi, I’ll have a doubt, How to enable Dot Navigation under event slider, Please can you provide a solution.
Hi, Please make a ticket here: https://ovatheme.ticksy.com . Include your Wordpress admin account in ticket. Thanks!
I have pre purchase question please. Have you updated this theme to use woocommerce multivendor yet? Thank you
Hi, The theme doesn’t support multivendor. Thank you!
Hello Ovatheme,
I am interested in this theme, however not all events have speakers. Does the theme support changes to this field and others like schedule, comments, contact?
You mean: the events will doesn’t display speakers if it isn’t exists in event ?
Thank you!
Hi, First of all your theme is doing great in my agency and i want to thank you for your great efforts
, Secondly here are some points we need to discuss to make the theme better
.
1. In the next update there are some out dated woocommerce pages need to be updated see the screenshot below which cause to broke some of the layouts of the woocommerce pages i use the woocommerce 3.6.3
https://i.snag.gy/lPR7nA.jpg2. A Long waited request: We need to have a button like this in the widget on of the location of the event which when you click it redirects you to the location of the event on google maps with directions from your location.
Screenshot: https://i.snag.gy/mxfOJ7.jpg
Link to an example of the feature i’m discussing of the location button: https://e7gezly.com/events/sukoon-at-room/
3. Smooth Mobile Menu Animation as a fade or something like that
4. Be able to define the Weedends ( multiple days) / Weekdays and not to be based on the wordpress core, to be able to use the function of the search weekend to show the events only on the days that i selected as a weekends in my i case i will define weekend as 3 days ( thursday – friday – saturday )
5. I use the theme with wordpress 5.2 not 5.1.1 can you double check that its updated to be compatible to be used with wordpress 5.2 as i still see your demo works on 5.1.1 because after updating if i used any plugin to combine css files together the theme broke and the css customizations that i make in the customizer doesn’t work if i turned on the css combination feature in any of the plugins ( SG Optimizer – W3 Total Cache – WP Rocket ), they all work fine with wordpress 5.2 and the feature that cause the problem ( Combine CSS Files ) which leads to stop the customizations in the css of the wordpress customizer to work. this issue only with em4u theme i tested with other themes and it works fine so make sure that its compatible with wordpress 5.2. Thanks
6. Double check that the past events not shown in the search if they are hidden.
7. There is no way to change the title of this page: https://www.tktshub.com/event > which is the ” events archive ” what if i want to add the title as ” Events ” screenshot below:
https://snag.gy/ZnpyM1.jpgAlso There is no option to hide the ” all state ” and ” all cities ” in the search options inn the events manager as for the category and the venues.
https://snag.gy/ZnpyM1.jpgWe are checking these problem. We will have a update soon. Thank you!
Thank you, and please check the tickets on ticksy i have a small issue posted it there.
And when is supposedly the next update ?
Hi, We will have a update this week.
6: Go to Events Manager >> Settings >> Basic settings >> Search Settings, choose “Display Past Event”: Yes
7: You can use Loco Translate plugin to translate Archive to empty or wait to update next version that we will remove it.
Hide the ” all state ” and ” all cities ”: Events Manager >> Settings >> Basic settings >> Search Settings choose “Show States”, Show Cities
Thank you!
Hi, thank you for your quick response i hope the updates will solve all the points that i mentioned above and specially the first 5 points it will make a huge different 
6. Done (Y)
7. Change “archive events” to ” Events ” in the next update. Also the option to disable cities and states is not there: https://snag.gy/kPsKDQ.jpg
Thank you for your support (Y)
Did you update theme and plugins to latest version ?
Thanks!
I use V1.2.6, If there is an update with this option i will wait till the next update to benefit from the new fixes and features that will be added.
Thank you.
Hi, Please update to version 1.2.7
Thank you!
Sure. Thank you i will wait the next update to update once.
Good Work! (Y)
Great work for this update, you have done all ! , thank you indeed.
Can you check ticksy too ?
Thanks again
Hi, Please check your ticket. Thank you!
Hi! Presale question: can I use Open street maps with your theme?
Hi! other presale question: for free events, can I remove address and company fields from the register event form? thanks!
Hi, Open street maps: The theme doesn’t support this option.
The theme doesn’t support this option to remove the fields but I can help you delete it.
Thank you!